--- title: Restaurant365 Reviews meta\_title: 'Restaurant365 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 324 reviews by the users' company size, role or industry to find out how Restaurant365 works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 324 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- ### Restaurant365 Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **ease of use** of Restaurant365, highlighting its robust interface and user-friendly customization options. [(36 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1600793&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface and comprehensive resources** of Restaurant365, enhancing their restaurant management experience. [(24 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1603989&qs=pros-and-cons#reviews) Users appreciate the **user-friendly and robust platform** of Restaurant365, integrating operations and accounting seamlessly. [(14 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1599732&qs=pros-and-cons#reviews) Users value the **seamless integration** of inventory and operations in Restaurant365, enhancing efficiency and reducing errors. [(13 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1604335&qs=pros-and-cons#reviews) Users appreciate the **seamless integrations** of Restaurant365, enhancing efficiency in inventory and payroll management. [(12 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1600097&qs=pros-and-cons#reviews) Users find **missing features** in Restaurant365, particularly with payroll integrations and essential reports, affecting usability. [(10 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1598671&qs=pros-and-cons#reviews) Users find the **training difficulty** significant, citing the complex implementation and maintenance of features as time-consuming. [(10 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1604149&qs=pros-and-cons#reviews) Users find the **complex setup** of Restaurant365 to be tedious and time-consuming, making implementation challenging. [(8 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1598865&qs=pros-and-cons#reviews) Users find the **inadequate reporting** capabilities limiting, with missing features and rigid options for financial reports. [(8 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1599833&qs=pros-and-cons#reviews) Users find the **poor usability** of Restaurant365 challenging, citing tedious customizability and a confusing interface. [(8 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1598775&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Restaurant365 ##### 1. Ease of Use Users praise the **ease of use** of Restaurant365, highlighting its robust interface and user-friendly customization options. [ See 36 mentions ](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1600793&qs=pros-and-cons#reviews) See Related User Reviews ![Ramon S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramon S.") RS Ramon S. Mid-Market (51-1000 emp.) 5.0/5 "Super complete product" What do you like about Restaurant365? Holistic system for our operations. System integration, ease of use, level 1 support is very helpful, quick and efficient ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy File Uploads and Report Subscriptions That Streamline Transactions" What do you like about Restaurant365? I like best the ability to upload files to most transactions, and the ability to subscribe to reports. ##### 2. Features Users appreciate the **user-friendly interface and comprehensive resources** of Restaurant365, enhancing their restaurant management experience. [ See 24 mentions ](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1603989&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy File Uploads and Report Subscriptions That Streamline Transactions" What do you like about Restaurant365? I like best the ability to upload files to most transactions, and the ability to subscribe to reports. ![Kimberley F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kimberley F.") KF Kimberley F. 5.0/5 "Robust and User-Friendly Accounting for Hospitality" What do you like about Restaurant365? I like how user friendly Restaurant365 is. It is very, very robust. ##### 3. Restaurant Management Users appreciate the **user-friendly and robust platform** of Restaurant365, integrating operations and accounting seamlessly. [ See 14 mentions ](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1599732&qs=pros-and-cons#reviews) See Related User Reviews ![Kimberley F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kimberley F.") KF Kimberley F. 5.0/5 "Robust and User-Friendly Accounting for Hospitality" What do you like about Restaurant365? I like how user friendly Restaurant365 is. It is very, very robust. SB Seirra B. 3.5/5 "Effortless, Space-Saving App for Daily Tasks" What do you like about Restaurant365? I use Restaurant365 for my day-to-day work-related activities, mainly to check my work schedule. I love that it has everything work-related stored int ##### 4. Inventory Management Users value the **seamless integration** of inventory and operations in Restaurant365, enhancing efficiency and reducing errors. [ See 13 mentions ](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1604335&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "R365 is the best thing we have done to bring accounting and operations to one system" What do you like about Restaurant365? It used to take us 2-4 weeks to put out financials at the end of a period and we now have one group of our restaurants that can be done within 5 busin ![Josette G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josette G.") JG Josette G. 5.0/5 "User-Friendly with Exceptional Support" What do you like about Restaurant365? I love how user-friendly Restaurant365 is, making it easy for our team to navigate and use effectively. The customer support has been outstanding, pro ##### 5. Integrations Users appreciate the **seamless integrations** of Restaurant365, enhancing efficiency in inventory and payroll management. [ See 12 mentions ](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1600097&qs=pros-and-cons#reviews) See Related User Reviews ![Ramon S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramon S.") RS Ramon S. Mid-Market (51-1000 emp.) 5.0/5 "Super complete product" What do you like about Restaurant365? Holistic system for our operations. System integration, ease of use, level 1 support is very helpful, quick and efficient ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 5.0/5 "R365 is the BEST all in one accounting and ops solution" What do you like about Restaurant365? Integrations with vendors, accounting and operations functions in one spot, task management to tie it all together ### 5 Cons or Disadvantages of Restaurant365 ##### 1. Missing Features Users find **missing features** in Restaurant365, particularly with payroll integrations and essential reports, affecting usability. [ See 10 mentions ](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1598671&qs=pros-and-cons#reviews) See Related User Reviews JS Jenn S. 5.0/5 "Streamlines Daily Accounting with Room for Improvement" What do you dislike about Restaurant365? With taking away the Classic Version, they took away the ability to create memorized bank transfers. This caused inconvenience for us. We would love t ![Kayla T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kayla T.") KT Kayla T. 5.0/5 "User-Friendly and Seamlessly Efficient for Accounting Needs" What do you dislike about Restaurant365? Some things that don't work as well right now are the payroll integrations. When we first got on board with Restaurant365, we were told that it would ##### 2. Training Difficulty Users find the **training difficulty** significant, citing the complex implementation and maintenance of features as time-consuming. [ See 10 mentions ](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1604149&qs=pros-and-cons#reviews) See Related User Reviews KC Kwon C. 3.5/5 "Highly Customizable but Time-Consuming Setup" What do you dislike about Restaurant365? Sometimes there is too much customizability which makes it tedious to use. Also, the initial setup is very time-consuming. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 5.0/5 "R365 is the BEST all in one accounting and ops solution" What do you dislike about Restaurant365? It's pretty complicated, training takes a lot of effort ##### 3. Complex Setup Users find the **complex setup** of Restaurant365 to be tedious and time-consuming, making implementation challenging. [ See 8 mentions ](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1598865&qs=pros-and-cons#reviews) See Related User Reviews ![Ramon S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramon S.") RS Ramon S. Mid-Market (51-1000 emp.) 5.0/5 "Super complete product" What do you dislike about Restaurant365? Level 2 support. R365 Payments and support. I've been trying to be able to setup for several months. KC Kwon C. 3.5/5 "Highly Customizable but Time-Consuming Setup" What do you dislike about Restaurant365? Sometimes there is too much customizability which makes it tedious to use. Also, the initial setup is very time-consuming. ##### 4. Inadequate Reporting Users find the **inadequate reporting** capabilities limiting, with missing features and rigid options for financial reports. [ See 8 mentions ](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1599833&qs=pros-and-cons#reviews) See Related User Reviews SB Seirra B. 3.5/5 "Effortless, Space-Saving App for Daily Tasks" What do you dislike about Restaurant365? the schedule can be adjusted without anyone being notified. JS Jenn S. 5.0/5 "Streamlines Daily Accounting with Room for Improvement" What do you dislike about Restaurant365? With taking away the Classic Version, they took away the ability to create memorized bank transfers. This caused inconvenience for us. We would love t ##### 5. Poor Usability Users find the **poor usability** of Restaurant365 challenging, citing tedious customizability and a confusing interface. [ See 8 mentions ](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1598775&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy File Uploads and Report Subscriptions That Streamline Transactions" What do you dislike about Restaurant365? I dislike having to unravel a transaction from a bank reconciliation and bank activity to revise it and then put it all back together, it is a tedious KC Kwon C. 3.5/5 "Highly Customizable but Time-Consuming Setup" What do you dislike about Restaurant365? Sometimes there is too much customizability which makes it tedious to use. Also, the initial setup is very time-consuming. ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") UR Verified User in Restaurants Small-Business (50 or fewer emp.) 6/3/2025 "Great system. All in one!" 5/5 What do you like best about Restaurant365? Super convenient amongst multiple concepts. Innovative and always open to suggestions. Review collected by and hosted on G2.com. What do you dislike about Restaurant365? Hard question. I want to use the new view but the old one still works! Review collected by and hosted on G2.com. What problems is Restaurant365 solving and how is that benefiting you? Cogs and labor. Review collected by and hosted on G2.com. Show More Response from Laura Cole Contreras of Restaurant365 [Editedit](https://www.g2.com/survey_responses/restaurant365-review-11255393/official_response/edit) We're glad to hear that you find Restaurant365 super convenient and innovative! We appreciate your feedback and are always open to suggestions to improve our system. Current UserValidated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Enterprise (\> 1000 emp.) 6/3/2025 "Sr VP" 5/5 What do you like best about Restaurant365? A lot of great resources in one place! :) Review collected by and hosted on G2.com. What do you dislike about Restaurant365? Nothing, I am excited to see what new come spit next Review collected by and hosted on G2.com. What problems is Restaurant365 solving and how is that benefiting you? It is helping us manage food cost with inventory Review collected by and hosted on G2.com. Show More Response from Laura Cole Contreras of Restaurant365 [Editedit](https://www.g2.com/survey_responses/restaurant365-review-11255375/official_response/edit) We're thrilled to hear that you find Restaurant365 to be a valuable resource for managing food cost with inventory. Thank you for your positive feedback! Current UserValidated ReviewerSource: Organic ![Marisol B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marisol B.") MB Marisol B. Manager Small-Business (50 or fewer emp.) 6/3/2025 "I love it" 5/5 What do you like best about Restaurant365? Super easy to do inventory and manage my payroll. Review collected by and hosted on G2.com. What do you dislike about Restaurant365? Trying to manage labor and do mad cost of gods Review collected by and hosted on G2.com. What problems is Restaurant365 solving and how is that benefiting you? Scheduled Review collected by and hosted on G2.com. Show More Response from Laura Cole Contreras of Restaurant365 [Editedit](https://www.g2.com/survey_responses/restaurant365-review-11254931/official_response/edit) Thanks so much for your review! We’re glad to hear that Restaurant365 is making it easier for you to handle inventory and payroll—those are two of the most time-consuming tasks restaurant operators face, so it’s great to know we’re helping streamline that work. We also appreciate your feedback on labor management and cost of goods. These are ongoing areas of focus for us, and hearing from customers like you helps us continue improving the platform. We’re grateful for your input and thrilled to support your restaurant’s success! Validated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Small-Business (50 or fewer emp.) 6/3/2025 "Great" 4.5/5 What do you like best about Restaurant365? Most helpful are the solutions and customer support experts ready to help and figure out what’s best for your business! Review collected by and hosted on G2.com. What do you dislike about Restaurant365? I feel like more menu mapping with recipes would be helpful and combo reports. Review collected by and hosted on G2.com. What problems is Restaurant365 solving and how is that benefiting you? Helping us solve cost Review collected by and hosted on G2.com. Show More Response from Laura Cole Contreras of Restaurant365 [Editedit](https://www.g2.com/survey_responses/restaurant365-review-11256209/official_response/edit) We're glad to hear that you find our solutions and customer support helpful! We will definitely take your feedback about menu mapping and combo reports into consideration for future improvements. Validated ReviewerSource: Organic ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") AR Verified User in Restaurants Enterprise (\> 1000 emp.) 7/24/2024 "Clarity into your food cost like no other" 5/5 What do you like best about Restaurant365? First and foremost, R365 is browser-based. Coming from another company that was a program and had to be installed on each individual PC in order to login and use, Restaurant 365 being browser-based allows us to easily login from anywhere you are, including mobile. In addition to that, R365 is extremely easy to use as a back-end user. From linking items on invoices across our entire brand with just a few clicks, to the clarity into different food cost struggles, to quickly being able to see discrepencies in inventory and where the issues were made. R365 has helped lower our overall food costs by giving us the tool we needed to review each and every cost in an efficient manner. Their implimentation was great, we had many months with a dedicated rep, hosted weekly calls for training. Their team is very knowledgable. Review collected by and hosted on G2.com. What do you dislike about Restaurant365? Some of the reports don't always align, as some of them as operational reports while others are fiscal/accounting-based reports, and it wasn't super clear as far as to why numbers didn't match sometimes from one report to another. Review collected by and hosted on G2.com. What problems is Restaurant365 solving and how is that benefiting you? R365 helped solve clarity into food cost. Our old program did not give us enough insight, depth, and the analytics needed to notice where every dollar was being put within 40+ restaurants. Review collected by and hosted on G2.com. Show More Response from Laura Cole Contreras of Restaurant365 [Editedit](https://www.g2.com/survey_responses/restaurant365-review-9919514/official_response/edit) Thank you so much for your glowing review! We're thrilled to hear that Restaurant365's browser-based accessibility and ease of use have made such a positive impact on your operations. It's great to know that our platform has helped you gain clarity into food costs and streamline your processes, ultimately lowering your overall food costs. We appreciate your feedback regarding the reports. We're continuously working to improve our reporting features to ensure consistency and clarity across all metrics. Your insights are invaluable, and we'll use them to enhance our platform further. Thank you for choosing Restaurant365 and for sharing your experience! If you have any more suggestions or need further assistance, feel free to reach out. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Dan H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan H.") DH Dan H. Manager of IT Mid-Market (51-1000 emp.) 8/11/2023 "Now with even more tools a restaurant group could need" 4.5/5 What do you like best about Restaurant365? I like how easily it integrates with our POS (Toast) and provides both real and theoretical inventory counts, accurate food costs, and reporting tools that make periodic menu reviews a cinch. It also integrates with our food service provider (US Foods) so that it keeps food costs up to date. Review collected by and hosted on G2.com. What do you dislike about Restaurant365? The learning curve can be large especially if it is your first experience with a full service suite like this versus Quickbooks or similar accounting programs that are not necessarily restaurant-centric. Review collected by and hosted on G2.com. What problems is Restaurant365 solving and how is that benefiting you? Food cost management, waste tracking, time clock enforcement (with the POS write-back feature), royalty collection, staff communications. Review collected by and hosted on G2.com. Show More Response from Laura Cole Contreras of Restaurant365 [Editedit](https://www.g2.com/survey_responses/restaurant365-review-8463613/official_response/edit) Thanks for the review, Dan! It's great to hear that you're finding Restaurant365's integration with POS and food service providers beneficial for your restaurant operations. The real and theoretical inventory counts, accurate food costs, and reporting tools seem to be streamlining your menu reviews effectively. It's understandable that the learning curve can be steep, particularly if you're transitioning from more general accounting software. However, it's impressive to see how Restaurant365 is addressing various aspects of your restaurant management, including food cost management, waste tracking, time clock enforcement, royalty collection, and staff communications. Thanks again for sharing your insights and feedback! 8/13/2024 Current UserValidated ReviewerSource: Organic KB Katie B. Accounting Admin Mid-Market (51-1000 emp.) 8/13/2024 "Great product, needs a little work" 4/5 What do you like best about Restaurant365? I really enjoy the accounting features that make life a little easier. Love the mobile app. There are a few things that need fixed but th egg are constantly developing so you have to be patient. Review collected by and hosted on G2.com. What do you dislike about Restaurant365? The inventory needs to be completed and a bit more user friendly. Same with the recipes, we had to use a 3rd party to import our recipes because of the complexity in R365. They also need to give some attention to the commissary module which is like using an unfinished product. Review collected by and hosted on G2.com. What problems is Restaurant365 solving and how is that benefiting you? Accounting made easier, quicker, just better overall. Review collected by and hosted on G2.com. Show More Response from Laura Cole Contreras of Restaurant365 [Editedit](https://www.g2.com/survey_responses/restaurant365-review-9998100/official_response/edit) Thank you for the review, Katie! We're happy Restaurant365's accounting features and mobile app are easing your workload. We appreciate your patience as we continuously improve. Your feedback on inventory, recipes, and commissary is invaluable to us. Thank you for choosing Restaurant365! Current UserValidated ReviewerSource: Organic ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") UR Verified User in Restaurants Mid-Market (51-1000 emp.) 7/1/2024 "Overall an exceptional platform..." 5/5 What do you like best about Restaurant365? Restaurant365 is a must-have for any restaurant owner. It's transformed how we manage our business, making everything smoother and more efficient. The accounting and bookkeeping tools give us a clear picture of our finances, helping us make smarter decisions. The inventory management system is fantastic—it keeps our food costs down and ensures we never run out of stock. Plus, the payroll feature takes the headache out of hiring and paying our staff. Overall, Restaurant365 has been a game-changer for us. It’s easy to use and has helped us boost sales, control costs, and manage our team better. I highly recommend it to any restaurant looking to grow and thrive. Review collected by and hosted on G2.com. What do you dislike about Restaurant365? While learning everything R365 offers can be cumbersome due to its many options, the Smart Operations portal streamlines the process by organizing tasks in a more linear and logical fashion. Review collected by and hosted on G2.com. What problems is Restaurant365 solving and how is that benefiting you? We are a multi-location operation and it allows me to work "remotely" more often and still have a pulse on what my managers are doing on a day-to-day basis. Review collected by and hosted on G2.com. Show More Response from Laura Cole Contreras of Restaurant365 [Editedit](https://www.g2.com/survey_responses/restaurant365-review-9854045/official_response/edit) Wow, your review of Restaurant365 is music to our ears! It sounds like you've truly unlocked the potential of the software across all aspects of your business. We're especially happy to hear how Restaurant365 has transformed your financial management. Having a clear picture of your finances through the accounting and bookkeeping tools empowers you to make strategic decisions with confidence. The combination of stellar inventory management and payroll features is exactly what we strive to deliver – a smoother and more efficient operation. We acknowledge that the initial learning curve with Restaurant365's many features can be a hurdle. That's why we're glad you find the Smart Operations portal helpful in streamlining the process. It's fantastic to see it allows you to effectively "work remotely" and stay on top of things across your multi-location business. Thanks for being a champion for Restaurant365! We appreciate you taking the time to share your experience. Current UserValidated ReviewerSource: Organic ![Chris P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris P.") CP Chris P. Vice President Mid-Market (51-1000 emp.) 8/11/2024 "The data you need whenever you want it" 5/5 What do you like best about Restaurant365? Restaurant365 has mad it easy for us to pull the data we need to make real time decisions that can impact the profitability and success of our locations. This allows us to see what needs to be addressed now instead of 60-90 days from now when it's to late. Review collected by and hosted on G2.com. What do you dislike about Restaurant365? Sometimes it can be hard to know who to reach out for what needs. Review collected by and hosted on G2.com. What problems is Restaurant365 solving and how is that benefiting you? Providing us real time data on the fly so we can make decisions that impact our bottom line. Review collected by and hosted on G2.com. Show More Response from Laura Cole Contreras of Restaurant365 [Editedit](https://www.g2.com/survey_responses/restaurant365-review-9989719/official_response/edit) Thank you for the wonderful review, Chris! We’re thrilled that Restaurant365 is helping you access real-time data for better decision-making and profitability. We appreciate your feedback about finding the right contact for support—your input helps us improve. Don’t hesitate to reach out if you need any further assistance. We're here to help! Current UserValidated ReviewerSource: Organic DR Dorian R. CFO Mid-Market (51-1000 emp.) 7/23/2024 "Excellent software with a steep learning curve" 4/5 What do you like best about Restaurant365? I like it's cloud based and can be worked on wherever you have internet. Seems very stable. Customer support is fairly responsive. It integrates store data reports into accounting numbers accurately. Review collected by and hosted on G2.com. What do you dislike about Restaurant365? I can't automatically download banking data. One of our stores has a 2 day lag on polling data that can't be corrected. Reconciling bank accounts can be tricky. Fixing prior period errors is time consuming. Review collected by and hosted on G2.com. What problems is Restaurant365 solving and how is that benefiting you? it is solving the flood of data we receive and accurately putting it into the correct accounts. Review collected by and hosted on G2.com. Show More Response from Laura Cole Contreras of Restaurant365 [Editedit](https://www.g2.com/survey_responses/restaurant365-review-9916164/official_response/edit) Thank you for your feedback, Dorian! We’re glad to hear you appreciate the cloud-based stability and accuracy of our data integration. Your comments on customer support and responsiveness are encouraging. We understand the frustration regarding banking data downloads and polling data delays. We also recognize the challenges with bank reconciliations and fixing prior period errors, and we're committed to making these processes more efficient. Your insights are valuable to us as we strive to improve and provide the best solutions for your needs. Thank you for sharing how Restaurant365 is helping you manage your data effectively. If you have any further suggestions or need assistance, please don’t hesitate to reach out. 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