--- title: Restaurant365 Reviews meta\_title: 'Restaurant365 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 324 reviews by the users' company size, role or industry to find out how Restaurant365 works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 324 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- ### Restaurant365 Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **ease of use** of Restaurant365, highlighting its robust interface and user-friendly customization options. [(36 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1600793&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface and comprehensive resources** of Restaurant365, enhancing their restaurant management experience. [(24 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1603989&qs=pros-and-cons#reviews) Users appreciate the **user-friendly and robust platform** of Restaurant365, integrating operations and accounting seamlessly. [(14 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1599732&qs=pros-and-cons#reviews) Users value the **seamless integration** of inventory and operations in Restaurant365, enhancing efficiency and reducing errors. [(13 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1604335&qs=pros-and-cons#reviews) Users appreciate the **seamless integrations** of Restaurant365, enhancing efficiency in inventory and payroll management. [(12 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1600097&qs=pros-and-cons#reviews) Users find **missing features** in Restaurant365, particularly with payroll integrations and essential reports, affecting usability. [(10 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1598671&qs=pros-and-cons#reviews) Users find the **training difficulty** significant, citing the complex implementation and maintenance of features as time-consuming. [(10 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1604149&qs=pros-and-cons#reviews) Users find the **complex setup** of Restaurant365 to be tedious and time-consuming, making implementation challenging. [(8 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1598865&qs=pros-and-cons#reviews) Users find the **inadequate reporting** capabilities limiting, with missing features and rigid options for financial reports. [(8 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1599833&qs=pros-and-cons#reviews) Users find the **poor usability** of Restaurant365 challenging, citing tedious customizability and a confusing interface. [(8 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1598775&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Restaurant365 ##### 1. Ease of Use Users praise the **ease of use** of Restaurant365, highlighting its robust interface and user-friendly customization options. [ See 36 mentions ](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1600793&qs=pros-and-cons#reviews) See Related User Reviews ![Ramon S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramon S.") RS Ramon S. Mid-Market (51-1000 emp.) 5.0/5 "Super complete product" What do you like about Restaurant365? Holistic system for our operations. System integration, ease of use, level 1 support is very helpful, quick and efficient ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy File Uploads and Report Subscriptions That Streamline Transactions" What do you like about Restaurant365? I like best the ability to upload files to most transactions, and the ability to subscribe to reports. ##### 2. Features Users appreciate the **user-friendly interface and comprehensive resources** of Restaurant365, enhancing their restaurant management experience. [ See 24 mentions ](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1603989&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy File Uploads and Report Subscriptions That Streamline Transactions" What do you like about Restaurant365? I like best the ability to upload files to most transactions, and the ability to subscribe to reports. ![Kimberley F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kimberley F.") KF Kimberley F. 5.0/5 "Robust and User-Friendly Accounting for Hospitality" What do you like about Restaurant365? I like how user friendly Restaurant365 is. It is very, very robust. ##### 3. Restaurant Management Users appreciate the **user-friendly and robust platform** of Restaurant365, integrating operations and accounting seamlessly. [ See 14 mentions ](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1599732&qs=pros-and-cons#reviews) See Related User Reviews ![Kimberley F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kimberley F.") KF Kimberley F. 5.0/5 "Robust and User-Friendly Accounting for Hospitality" What do you like about Restaurant365? I like how user friendly Restaurant365 is. It is very, very robust. SB Seirra B. 3.5/5 "Effortless, Space-Saving App for Daily Tasks" What do you like about Restaurant365? I use Restaurant365 for my day-to-day work-related activities, mainly to check my work schedule. I love that it has everything work-related stored int ##### 4. Inventory Management Users value the **seamless integration** of inventory and operations in Restaurant365, enhancing efficiency and reducing errors. [ See 13 mentions ](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1604335&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "R365 is the best thing we have done to bring accounting and operations to one system" What do you like about Restaurant365? It used to take us 2-4 weeks to put out financials at the end of a period and we now have one group of our restaurants that can be done within 5 busin ![Josette G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josette G.") JG Josette G. 5.0/5 "User-Friendly with Exceptional Support" What do you like about Restaurant365? I love how user-friendly Restaurant365 is, making it easy for our team to navigate and use effectively. The customer support has been outstanding, pro ##### 5. Integrations Users appreciate the **seamless integrations** of Restaurant365, enhancing efficiency in inventory and payroll management. [ See 12 mentions ](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1600097&qs=pros-and-cons#reviews) See Related User Reviews ![Ramon S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramon S.") RS Ramon S. Mid-Market (51-1000 emp.) 5.0/5 "Super complete product" What do you like about Restaurant365? Holistic system for our operations. System integration, ease of use, level 1 support is very helpful, quick and efficient ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 5.0/5 "R365 is the BEST all in one accounting and ops solution" What do you like about Restaurant365? Integrations with vendors, accounting and operations functions in one spot, task management to tie it all together ### 5 Cons or Disadvantages of Restaurant365 ##### 1. Missing Features Users find **missing features** in Restaurant365, particularly with payroll integrations and essential reports, affecting usability. [ See 10 mentions ](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1598671&qs=pros-and-cons#reviews) See Related User Reviews JS Jenn S. 5.0/5 "Streamlines Daily Accounting with Room for Improvement" What do you dislike about Restaurant365? With taking away the Classic Version, they took away the ability to create memorized bank transfers. This caused inconvenience for us. We would love t ![Kayla T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kayla T.") KT Kayla T. 5.0/5 "User-Friendly and Seamlessly Efficient for Accounting Needs" What do you dislike about Restaurant365? Some things that don't work as well right now are the payroll integrations. When we first got on board with Restaurant365, we were told that it would ##### 2. Training Difficulty Users find the **training difficulty** significant, citing the complex implementation and maintenance of features as time-consuming. [ See 10 mentions ](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1604149&qs=pros-and-cons#reviews) See Related User Reviews KC Kwon C. 3.5/5 "Highly Customizable but Time-Consuming Setup" What do you dislike about Restaurant365? Sometimes there is too much customizability which makes it tedious to use. Also, the initial setup is very time-consuming. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 5.0/5 "R365 is the BEST all in one accounting and ops solution" What do you dislike about Restaurant365? It's pretty complicated, training takes a lot of effort ##### 3. Complex Setup Users find the **complex setup** of Restaurant365 to be tedious and time-consuming, making implementation challenging. [ See 8 mentions ](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1598865&qs=pros-and-cons#reviews) See Related User Reviews ![Ramon S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramon S.") RS Ramon S. Mid-Market (51-1000 emp.) 5.0/5 "Super complete product" What do you dislike about Restaurant365? Level 2 support. R365 Payments and support. I've been trying to be able to setup for several months. KC Kwon C. 3.5/5 "Highly Customizable but Time-Consuming Setup" What do you dislike about Restaurant365? Sometimes there is too much customizability which makes it tedious to use. Also, the initial setup is very time-consuming. ##### 4. Inadequate Reporting Users find the **inadequate reporting** capabilities limiting, with missing features and rigid options for financial reports. [ See 8 mentions ](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1599833&qs=pros-and-cons#reviews) See Related User Reviews SB Seirra B. 3.5/5 "Effortless, Space-Saving App for Daily Tasks" What do you dislike about Restaurant365? the schedule can be adjusted without anyone being notified. JS Jenn S. 5.0/5 "Streamlines Daily Accounting with Room for Improvement" What do you dislike about Restaurant365? With taking away the Classic Version, they took away the ability to create memorized bank transfers. This caused inconvenience for us. We would love t ##### 5. Poor Usability Users find the **poor usability** of Restaurant365 challenging, citing tedious customizability and a confusing interface. [ See 8 mentions ](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1598775&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy File Uploads and Report Subscriptions That Streamline Transactions" What do you dislike about Restaurant365? I dislike having to unravel a transaction from a bank reconciliation and bank activity to revise it and then put it all back together, it is a tedious KC Kwon C. 3.5/5 "Highly Customizable but Time-Consuming Setup" What do you dislike about Restaurant365? Sometimes there is too much customizability which makes it tedious to use. Also, the initial setup is very time-consuming. ![Jamison M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jamison M.") JM Jamison M. IT & Admin Support Manager Mid-Market (51-1000 emp.) 8/11/2024 "IT & Admin Support Manager" 5/5 What do you like best about Restaurant365? The product is very user intuitive. It is very easy to train and learn quick. Their support team is always able to help figure out what I need. Review collected by and hosted on G2.com. What do you dislike about Restaurant365? Employee management for employees that work at multiple locations can be tricky. Review collected by and hosted on G2.com. What problems is Restaurant365 solving and how is that benefiting you? R365 is a more user friendly product than what we were using previously. Review collected by and hosted on G2.com. Show More Response from Laura Cole Contreras of Restaurant365 [Editedit](https://www.g2.com/survey_responses/restaurant365-review-9989636/official_response/edit) Thank you for the fantastic review! We're thrilled to hear Restaurant365 is user-friendly and easy to learn. It's great to know our support team is exceeding your expectations too. Would you be interested in sharing some more details about your specific needs for multi-location scheduling? This information is extremely valuable as we develop future features. You can schedule time with Customer Success or submit any recommendations here: https://ideas.restaurant365.com/ideas/new. In the meantime, our support team is always happy to brainstorm workarounds with you to best utilize the scheduler for your current situation. Thanks again for the review! 9/22/2025 Current UserValidated ReviewerSource: Organic BL Brian L. Director of financial planning and analysis Mid-Market (51-1000 emp.) 9/22/2025 "All in one solutions" 5/5 What do you like best about Restaurant365? It’s all in one solutions that makes all functions synchronized across all locations from accounting, inventory, purchasing, scheduling. I think inventory management module is the greatest tool here. Review collected by and hosted on G2.com. What do you dislike about Restaurant365? Lack of customizable financial reports. We have CFR but it’s still very rigid. Review collected by and hosted on G2.com. What problems is Restaurant365 solving and how is that benefiting you? Inventory, costing, pos closing, scheduling, bank reconciliation, general accounting. Review collected by and hosted on G2.com. Show More Response from Laura Cole Contreras of Restaurant365 [Editedit](https://www.g2.com/survey_responses/restaurant365-review-11715065/official_response/edit) It's great to hear that Restaurant365 is helping to synchronize functions across all locations and benefiting you with inventory management, costing, and other functions. We value your feedback about customizable financial reports and will strive to improve the flexibility of our CFR. Current UserValidated ReviewerSource: Organic ![Monica G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monica G.") MG Monica G. Controller Enterprise (\> 1000 emp.) 9/21/2025 "Month End made easier" 5/5 What do you like best about Restaurant365? R365 has helped our accounting department streamline the month end close process. From integration with vendors, to recording sales daily, it has helped make the month end closing process smoother. Review collected by and hosted on G2.com. What do you dislike about Restaurant365? Not being able to assign a threshold for vendors for approvals. Review collected by and hosted on G2.com. What problems is Restaurant365 solving and how is that benefiting you? Integrating vendors and being able to import mass invoices. Review collected by and hosted on G2.com. Show More Response from Laura Cole Contreras of Restaurant365 [Editedit](https://www.g2.com/survey_responses/restaurant365-review-11711547/official_response/edit) We're glad to hear that Restaurant365 has helped streamline your month end close process and integrate with vendors. We appreciate your feedback about the vendor approval threshold and will take it into consideration for future updates. Current UserValidated ReviewerSource: Organic Review from Pop Up RC Rebecca C. Vice President Mid-Market (51-1000 emp.) 9/23/2025 "An All in One solution!" 5/5 What do you like best about Restaurant365? This tool has helped reduce friction between our cross functional departments and helps our operations greatly! Review collected by and hosted on G2.com. What do you dislike about Restaurant365? I have nothing negative to say! This is a great tool that continues to evolve and adapt to the needs of the industry. Review collected by and hosted on G2.com. What problems is Restaurant365 solving and how is that benefiting you? Accounting and Operations can now seamlessly work together. Review collected by and hosted on G2.com. Show More Response from Laura Cole Contreras of Restaurant365 [Editedit](https://www.g2.com/survey_responses/restaurant365-review-11719949/official_response/edit) We're thrilled to hear that Restaurant365 has been able to reduce friction between your departments and improve operations. Thank you for sharing your positive experience! Current UserValidated ReviewerSource: Organic Review from Pop Up TT Thomas T. Restaurant Systems Manager Mid-Market (51-1000 emp.) 9/23/2025 "Data Made Simple" 4.5/5 What do you like best about Restaurant365? Using R365 for reports when the pos system you use doesn't allow for the days you need. Review collected by and hosted on G2.com. What do you dislike about Restaurant365? Having to click so many option to get the report you need. Review collected by and hosted on G2.com. What problems is Restaurant365 solving and how is that benefiting you? Using R365 has solved a lot of the gaps that we suffer from our pos system. Review collected by and hosted on G2.com. Show More Response from Laura Cole Contreras of Restaurant365 [Editedit](https://www.g2.com/survey_responses/restaurant365-review-11719411/official_response/edit) We're pleased to hear that Restaurant365 has been able to fill the gaps left by your POS system, particularly in the area of reporting. We understand that the current process for generating reports may be cumbersome, and we are actively working on simplifying it to enhance user experience. Your feedback is important to us, and we will strive to make the necessary improvements. Current UserValidated ReviewerSource: Organic Review from Pop Up ![Keith H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keith H.") KH Keith H. Senior operations manager Small-Business (50 or fewer emp.) 9/22/2025 "All in one platform" 5/5 What do you like best about Restaurant365? Has a lms system built in. Sort of an all in one platform. Review collected by and hosted on G2.com. What do you dislike about Restaurant365? Didn’t give me enough time to have 1 oh one sessions inside the workshops to ask my questions from my team. Review collected by and hosted on G2.com. What problems is Restaurant365 solving and how is that benefiting you? Communication out to the team. Effectively and positively. Review collected by and hosted on G2.com. Show More Response from Laura Cole Contreras of Restaurant365 [Editedit](https://www.g2.com/survey_responses/restaurant365-review-11715765/official_response/edit) We appreciate your positive feedback about the all-in-one platform and the built-in LMS system. We understand your concern about the limited time for one-on-one sessions and will take this into account for future improvements. It's great to hear that Restaurant365 is helping improve communication within your team. Current UserValidated ReviewerSource: Organic ![Rebecca S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rebecca S.") RS Rebecca S. Tech Manager Mid-Market (51-1000 emp.) 8/12/2024 "A great all around restaurant software suite" 5/5 What do you like best about Restaurant365? From Accounting to inventory to people management R365 does it all. Review collected by and hosted on G2.com. What do you dislike about Restaurant365? We love the software. Always continuing to grow and innovate. Review collected by and hosted on G2.com. What problems is Restaurant365 solving and how is that benefiting you? Visibility in all levels is great. We use the tool for scheduling, accounting, reporting and hiring among other tools. Review collected by and hosted on G2.com. Show More Response from Laura Cole Contreras of Restaurant365 [Editedit](https://www.g2.com/survey_responses/restaurant365-review-9992576/official_response/edit) Thank you for the fantastic review, Rebecca! We're delighted to hear that Restaurant365 is meeting your needs across accounting, inventory, and people management. It's great to know that our platform is providing the visibility you need for scheduling, reporting, hiring, and more. We appreciate your support and are excited to continue growing and innovating alongside you! 9/22/2025 Current UserValidated ReviewerSource: OrganicAI Translated ![Julian F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julian F.") JF Julian F. VP of OPS Services Enterprise (\> 1000 emp.) 9/22/2025 "Service review" 4.5/5 What do you like best about Restaurant365? Customer service and roll out support is very useful Review collected by and hosted on G2.com. What do you dislike about Restaurant365? There are a lot of information floating around and I am not sure which one is useful for us Review collected by and hosted on G2.com. What problems is Restaurant365 solving and how is that benefiting you? Scheduling and forecasting. Review collected by and hosted on G2.com. Show More Response from Laura Cole Contreras of Restaurant365 [Editedit](https://www.g2.com/survey_responses/restaurant365-review-11715767/official_response/edit) We're glad to hear that you found our customer service and roll out support useful! We understand that there can be a lot of information to navigate, and we are working on improving our communication to make it easier for our customers to find the information they need. Current UserValidated ReviewerSource: Organic ![Min Ju H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Min Ju H.") MH Min Ju H. Human Resources Director Enterprise (\> 1000 emp.) 9/22/2025 "Great financial tool for restaurant!" 5/5 What do you like best about Restaurant365? Great financial tool for restaurant! Our customer rep is very responsive during the implementation and day to day issues. Review collected by and hosted on G2.com. What do you dislike about Restaurant365? It takes some time to fix reporting errors. Review collected by and hosted on G2.com. What problems is Restaurant365 solving and how is that benefiting you? Real time financial overview Review collected by and hosted on G2.com. Show More Response from Laura Cole Contreras of Restaurant365 [Editedit](https://www.g2.com/survey_responses/restaurant365-review-11714430/official_response/edit) We're glad to hear that you find Restaurant365 to be a great financial tool for your restaurant! We appreciate your feedback about our responsive customer support during implementation and day-to-day issues. We understand that reporting errors can be frustrating, and we are continuously working to improve our system to minimize these issues. Current UserValidated ReviewerSource: Organic ![LaRonya H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LaRonya H.") LH LaRonya H. Owner Small-Business (50 or fewer emp.) 9/21/2025 "Everything I learned, thank you 365" 5/5 What do you like best about Restaurant365? About 85% of what I have learned about being a new restaurant owner has come from the R365, or associates that I have found through R365 platform. It is truly fully comprehensive to set your restaurant up for success! Champagne Toast Brunch Inglewood, CA Review collected by and hosted on G2.com. What do you dislike about Restaurant365? There is not one thing I dislike, at all Review collected by and hosted on G2.com. What problems is Restaurant365 solving and how is that benefiting you? It is helping me learn how to operate as a new restaurant business owner Review collected by and hosted on G2.com. Show More Response from Laura Cole Contreras of Restaurant365 [Editedit](https://www.g2.com/survey_responses/restaurant365-review-11711433/official_response/edit) We are thrilled to hear that Restaurant365 has been instrumental in your journey as a new restaurant owner. Thank you for sharing your positive experience with us! 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