--- title: Restaurant365 Reviews meta\_title: 'Restaurant365 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 324 reviews by the users' company size, role or industry to find out how Restaurant365 works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 324 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Restaurant url: https://www.g2.com/categories/restaurant ---

### Restaurant365 Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the **ease of use** of Restaurant365, highlighting its robust interface and user-friendly customization options. [(36 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1600793&qs=pros-and-cons#reviews)

Users appreciate the **user-friendly interface and comprehensive resources** of Restaurant365, enhancing their restaurant management experience. [(24 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1603989&qs=pros-and-cons#reviews)

Users appreciate the **user-friendly and robust platform** of Restaurant365, integrating operations and accounting seamlessly. [(14 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1599732&qs=pros-and-cons#reviews)

Users value the **seamless integration** of inventory and operations in Restaurant365, enhancing efficiency and reducing errors. [(13 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1604335&qs=pros-and-cons#reviews)

Users appreciate the **seamless integrations** of Restaurant365, enhancing efficiency in inventory and payroll management. [(12 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1600097&qs=pros-and-cons#reviews)

Users find **missing features** in Restaurant365, particularly with payroll integrations and essential reports, affecting usability. [(10 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1598671&qs=pros-and-cons#reviews)

Users find the **training difficulty** significant, citing the complex implementation and maintenance of features as time-consuming. [(10 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1604149&qs=pros-and-cons#reviews)

Users find the **complex setup** of Restaurant365 to be tedious and time-consuming, making implementation challenging. [(8 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1598865&qs=pros-and-cons#reviews)

Users find the **inadequate reporting** capabilities limiting, with missing features and rigid options for financial reports. [(8 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1599833&qs=pros-and-cons#reviews)

Users find the **poor usability** of Restaurant365 challenging, citing tedious customizability and a confusing interface. [(8 mentions)](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1598775&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Restaurant365

##### 1. Ease of Use

Users praise the **ease of use** of Restaurant365, highlighting its robust interface and user-friendly customization options.
[
See 36 mentions
](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1600793&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ramon S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramon S.")
RS

Ramon S.

Mid-Market (51-1000 emp.)

5.0/5

"Super complete product"

What do you like about Restaurant365?

Holistic system for our operations. System integration, ease of use, level 1 support is very helpful, quick and efficient

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy File Uploads and Report Subscriptions That Streamline Transactions"

What do you like about Restaurant365?

I like best the ability to upload files to most transactions, and the ability to subscribe to reports.

##### 2. Features

Users appreciate the **user-friendly interface and comprehensive resources** of Restaurant365, enhancing their restaurant management experience.
[
See 24 mentions
](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1603989&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy File Uploads and Report Subscriptions That Streamline Transactions"

What do you like about Restaurant365?

I like best the ability to upload files to most transactions, and the ability to subscribe to reports.

 ![Kimberley F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kimberley F.")
KF

Kimberley F.

5.0/5

"Robust and User-Friendly Accounting for Hospitality"

What do you like about Restaurant365?

I like how user friendly Restaurant365 is. It is very, very robust.

##### 3. Restaurant Management

Users appreciate the **user-friendly and robust platform** of Restaurant365, integrating operations and accounting seamlessly.
[
See 14 mentions
](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1599732&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Kimberley F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kimberley F.")
KF

Kimberley F.

5.0/5

"Robust and User-Friendly Accounting for Hospitality"

What do you like about Restaurant365?

I like how user friendly Restaurant365 is. It is very, very robust.

SB

Seirra B.

3.5/5

"Effortless, Space-Saving App for Daily Tasks"

What do you like about Restaurant365?

I use Restaurant365 for my day-to-day work-related activities, mainly to check my work schedule. I love that it has everything work-related stored int

##### 4. Inventory Management

Users value the **seamless integration** of inventory and operations in Restaurant365, enhancing efficiency and reducing errors.
[
See 13 mentions
](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1604335&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"R365 is the best thing we have done to bring accounting and operations to one system"

What do you like about Restaurant365?

It used to take us 2-4 weeks to put out financials at the end of a period and we now have one group of our restaurants that can be done within 5 busin

 ![Josette G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josette G.")
JG

Josette G.

5.0/5

"User-Friendly with Exceptional Support"

What do you like about Restaurant365?

I love how user-friendly Restaurant365 is, making it easy for our team to navigate and use effectively. The customer support has been outstanding, pro

##### 5. Integrations

Users appreciate the **seamless integrations** of Restaurant365, enhancing efficiency in inventory and payroll management.
[
See 12 mentions
](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1600097&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ramon S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramon S.")
RS

Ramon S.

Mid-Market (51-1000 emp.)

5.0/5

"Super complete product"

What do you like about Restaurant365?

Holistic system for our operations. System integration, ease of use, level 1 support is very helpful, quick and efficient

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
C

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"R365 is the BEST all in one accounting and ops solution"

What do you like about Restaurant365?

Integrations with vendors, accounting and operations functions in one spot, task management to tie it all together

### 5 Cons or Disadvantages of Restaurant365

##### 1. Missing Features

Users find **missing features** in Restaurant365, particularly with payroll integrations and essential reports, affecting usability.
[
See 10 mentions
](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1598671&qs=pros-and-cons#reviews)

See Related User Reviews

JS

Jenn S.

5.0/5

"Streamlines Daily Accounting with Room for Improvement"

What do you dislike about Restaurant365?

With taking away the Classic Version, they took away the ability to create memorized bank transfers. This caused inconvenience for us. We would love t

 ![Kayla T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kayla T.")
KT

Kayla T.

5.0/5

"User-Friendly and Seamlessly Efficient for Accounting Needs"

What do you dislike about Restaurant365?

Some things that don't work as well right now are the payroll integrations. When we first got on board with Restaurant365, we were told that it would

##### 2. Training Difficulty

Users find the **training difficulty** significant, citing the complex implementation and maintenance of features as time-consuming.
[
See 10 mentions
](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1604149&qs=pros-and-cons#reviews)

See Related User Reviews

KC

Kwon C.

3.5/5

"Highly Customizable but Time-Consuming Setup"

What do you dislike about Restaurant365?

Sometimes there is too much customizability which makes it tedious to use. Also, the initial setup is very time-consuming.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
C

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"R365 is the BEST all in one accounting and ops solution"

What do you dislike about Restaurant365?

It's pretty complicated, training takes a lot of effort

##### 3. Complex Setup

Users find the **complex setup** of Restaurant365 to be tedious and time-consuming, making implementation challenging.
[
See 8 mentions
](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1598865&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ramon S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramon S.")
RS

Ramon S.

Mid-Market (51-1000 emp.)

5.0/5

"Super complete product"

What do you dislike about Restaurant365?

Level 2 support. R365 Payments and support. I've been trying to be able to setup for several months.

KC

Kwon C.

3.5/5

"Highly Customizable but Time-Consuming Setup"

What do you dislike about Restaurant365?

Sometimes there is too much customizability which makes it tedious to use. Also, the initial setup is very time-consuming.

##### 4. Inadequate Reporting

Users find the **inadequate reporting** capabilities limiting, with missing features and rigid options for financial reports.
[
See 8 mentions
](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1599833&qs=pros-and-cons#reviews)

See Related User Reviews

SB

Seirra B.

3.5/5

"Effortless, Space-Saving App for Daily Tasks"

What do you dislike about Restaurant365?

the schedule can be adjusted without anyone being notified.

JS

Jenn S.

5.0/5

"Streamlines Daily Accounting with Room for Improvement"

What do you dislike about Restaurant365?

With taking away the Classic Version, they took away the ability to create memorized bank transfers. This caused inconvenience for us. We would love t

##### 5. Poor Usability

Users find the **poor usability** of Restaurant365 challenging, citing tedious customizability and a confusing interface.
[
See 8 mentions
](https://www.g2.com/products/restaurant365/reviews?filters%5Bsentiment_snippet%5D=1598775&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy File Uploads and Report Subscriptions That Streamline Transactions"

What do you dislike about Restaurant365?

I dislike having to unravel a transaction from a bank reconciliation and bank activity to revise it and then put it all back together, it is a tedious

KC

Kwon C.

3.5/5

"Highly Customizable but Time-Consuming Setup"

What do you dislike about Restaurant365?

Sometimes there is too much customizability which makes it tedious to use. Also, the initial setup is very time-consuming.

 ![Josette G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josette G.")
JG

Josette G.

9/22/2025

"User-Friendly with Exceptional Support"

5/5

What do you like best about Restaurant365?

I love how user-friendly Restaurant365 is, making it easy for our team to navigate and use effectively. The customer support has been outstanding, promptly assisting us with any questions or issues we encounter. I appreciate Restaurant365's specialized focus on restaurant operations, which aligns perfectly with our needs, enhancing our daily operations. The seamless integration with other systems like Aloha, Toast, and SpotOn is another feature I value, facilitating a cohesive workflow. Additionally, I am impressed by its efficient handling of inventory management, greatly benefiting our business operations. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

No dislikes about it Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

Restaurant365 simplifies inventory and accounting tasks, seamlessly integrates with other programs like Aloha and Toast, and enhances daily restaurant operations by understanding our specific needs. Review collected by and hosted on G2.com.

Show More

Response from Laura Cole Contreras of Restaurant365

[Editedit](https://www.g2.com/survey_responses/restaurant365-review-11715753/official_response/edit)

We're thrilled to hear that you find Restaurant365 user-friendly and that our customer support has been exceptional. We take pride in providing specialized support for restaurant operations and seamless integration with other systems. Thank you for highlighting our efficient inventory management and the benefits it brings to your business.

Validated ReviewerSource: Organic

 ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants")
UR

Verified User in Restaurants

Enterprise (\> 1000 emp.)

9/22/2025

"R365 is the best thing we have done to bring accounting and operations to one system"

5/5

What do you like best about Restaurant365?

It used to take us 2-4 weeks to put out financials at the end of a period and we now have one group of our restaurants that can be done within 5 business days (5 locations) of the end of the period and the other majority of our restaurants that is done within 7 business days (41 locations) of the end of the period. Some of this has to do with their period end dates, Sunday or Wednesday, respectively. With having operations and accounting under one system we can get the weekly inventory posted to the P&L the day after the week ends so it is basically instant access to cogs. They also allow for less manual entry on the back end because the operator can enter everything for inventory straight into a system that is keeping costs updated based on our purchases without the manual updates to an Excel spreadsheet. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

I know it may not seem like it is a big deal as this is usually a big selling point but there are times that immediate access to data isn't as helpful when you have a multi step process to make sure payroll is posted correctly. Or there is adjustments that have to be made to a labor allocation because it wasn't known before payroll was processed and the manager is looking at their P&L and see payroll is posted but then start asking questions while I'm still trying to complete my process. So you end up with questions about something because they looked 5 mins before you completely finished the process. Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

Efficiency when it comes to inventory. This is because we have our food purchases in the system by item and then they are counting those items and we aren't manually having to track the price because we can set the items up to look at the last cost on the most recent purchase. Review collected by and hosted on G2.com.

Show More

Response from Laura Cole Contreras of Restaurant365

[Editedit](https://www.g2.com/survey_responses/restaurant365-review-11715757/official_response/edit)

We're thrilled to hear that Restaurant365 has helped streamline your accounting and operations, allowing for quicker financial reporting and inventory management. We understand that immediate access to data may not always align with multi-step processes, and we appreciate your feedback on this aspect. We're committed to continuously improving our system to better meet the needs of our users.

Validated ReviewerSource: Organic Review from Pop Up

 ![Kimberley F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kimberley F.")
KF

Kimberley F.

2/3/2026

"Robust and User-Friendly Accounting for Hospitality"

5/5

What do you like best about Restaurant365?

I like how user friendly Restaurant365 is. It is very, very robust. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

I think that the change to automation lost some things in the translation of AP data capture. Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

I use Restaurant365 for accounting in hospitality, maintaining financial statements and GL accounting. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

JM

Judy M.

Financial Controller

Mid-Market (51-1000 emp.)

4/10/2025

"From Sage Intacct to R365 Accounting"

2.5/5

What do you like best about Restaurant365?

The ease of utilizing with multiple entities. The online support center is very user-friendly and has a majority of the information needed when questions arise. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

There are a lot of details to fill in initially and the training from R365 was very generic. It seemed like the training person was ready from a script and any questions outside of that, were not easily answered. There were a few things we asked about and were told the system could not do that. Once we utilized the online support center, we were able to figure it out on our own. The trainer was extremely nice, it just seemed she had not used the system in the capacity we were using it. Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

The operations side of the business needed to replace the POS and R365 is the option chosen to handle inventory. Then the decision was made to change our accounting software as well. We were using Sage Intacct which is a very robust system with extension reporting. Review collected by and hosted on G2.com.

Show More

Response from Laura Cole Contreras of Restaurant365

[Editedit](https://www.g2.com/survey_responses/restaurant365-review-11035954/official_response/edit)

Thank you, Judy, for taking the time to share your experience with Restaurant365. We're glad to hear that managing multiple entities has been easier with our platform and that you've found value in our online support center.

We also appreciate your candid feedback about your onboarding experience. We’re sorry to hear that the training felt too scripted and didn’t fully align with the way your team uses the system. That’s not the experience we strive to deliver. Your insights help us continuously improve, and we’re currently investing in more real-world use case training to better support customers like you.

If you'd be open to it, we’d love to learn more about your setup and how we can ensure you’re getting the most out of R365. Feel free to reach out to us at resolutions@restaurant365.com—we’re here to help.

Thanks again for choosing R365. We’re honored to support both your operations and accounting teams.

Current UserValidated ReviewerSource: Organic

KR

Karla R.

Accountant

Mid-Market (51-1000 emp.)

9/21/2025

"R365 has facilitated and improved our processes"

4.5/5

What do you like best about Restaurant365?

R365 efficiently and effectively improves the streamlining of our inventory, payroll and integration of our products. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

R365 has a some hurdles when it comes to integration with some softwares which has caused a bit of work on our end. Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

R365 solves many problems. One of those is creating a space that brings together different elements into one. One of them is inventory which has helped our team tremendously! Review collected by and hosted on G2.com.

Show More

Response from Laura Cole Contreras of Restaurant365

[Editedit](https://www.g2.com/survey_responses/restaurant365-review-11711421/official_response/edit)

We're glad to hear that Restaurant365 has improved your processes and streamlined your inventory and payroll. We understand that software integration can sometimes be challenging, and we're continuously working to improve this aspect of our service.

Current UserValidated ReviewerSource: Organic Review from Pop Up

 ![Tatiana C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tatiana C.")
TC

Tatiana C.

Accountant

Mid-Market (51-1000 emp.)

9/21/2025

"My R365 experience"

4/5

What do you like best about Restaurant365?

I like that it has different areas and uses that can be using between different departments within a company, such as commissary, operations, and finance Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

The lack of support and instructions of the different areas in R365 Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

We are currently moving on directly with the R365 team, so we’re looking forward to more support and training so we can use R365 to the full capacity Review collected by and hosted on G2.com.

Show More

Response from Laura Cole Contreras of Restaurant365

[Editedit](https://www.g2.com/survey_responses/restaurant365-review-11711441/official_response/edit)

We're glad to hear that you are finding Restaurant365 useful for different departments within your company. Be sure to reach out to your customer success team who can support any gaps in training and support.

Current UserValidated ReviewerSource: Organic Review from Pop Up

JT

James T.

Operations

Mid-Market (51-1000 emp.)

11/30/2023

"Great restaurant accounting"

4.5/5

What do you like best about Restaurant365?

We have been using Restaurant365 for 8 years and they are the best accounting company we have found. They are not perfect but they do a very good job of coninueing to invest and improve their platform. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Some things could be more customizable like their commissary shipping slips. Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

Requiring less people and less hours to do our accounting. Review collected by and hosted on G2.com.

Show More

Response from Laura Cole Contreras of Restaurant365

[Editedit](https://www.g2.com/survey_responses/restaurant365-review-8949724/official_response/edit)

James, we're thrilled to have you with us for 6 years and to hear that Restaurant365 has been the best accounting company you've found! We're constantly innovating and improving our platform based on user feedback, so your input about the commissary shipping slips is valuable. We're glad to hear that Restaurant365 has helped you reduce your accounting workload by requiring fewer people and hours. We're committed to helping you streamline your operations and achieve your business goals. Thank you for trusting Restaurant365 with your business.

9/22/2025
Current UserValidated ReviewerSource: Organic

 ![Cornelia R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cornelia R.")
CR

Cornelia R.

Financial Controller

Mid-Market (51-1000 emp.)

7/31/2023

"Game Changer"

5/5

What do you like best about Restaurant365?

Functionality between restaurant operations and accounting. Being able to have restaurant operators use the same system as accounting and have them talk to one another is huge! Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Training and some of the reporting features I wish had more capabilities and options than what they currently have. Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

Business intelligence! Can't wait to see more of this! Review collected by and hosted on G2.com.

Show More

Response from Laura Cole Contreras of Restaurant365

[Editedit](https://www.g2.com/survey_responses/restaurant365-review-8380644/official_response/edit)

Thank you for your valuable feedback, Cornelia! We're glad to hear that you appreciate the seamless functionality between restaurant operations and accounting in Restaurant365. We understand the importance of having these systems communicate effectively.

We apologize for any inconvenience caused by the training process and the limitations in reporting features. Your input is crucial to us, and we'll take it into account for future improvements.

Regarding business intelligence, we're thrilled that you're excited about it! We're continually working on enhancing this aspect to provide you with even more valuable insights for your business. Your support and suggestions are greatly appreciated as we strive to make Restaurant365 better for you. If you have any further feedback, please don't hesitate to reach out to us.

Best regards,

Laura Lee, Customer Marketing Manager at Restaurant365

9/21/2025
Current UserValidated ReviewerSource: OrganicAI Translated

JS

Jason S.

Director of Accounting

Mid-Market (51-1000 emp.)

8/12/2024

"Restaurant ERP System"

4.5/5

What do you like best about Restaurant365?

The automation capabilities of restaurant 365 and ease of use makes this system easy to recxommend. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

The system updates frequently to make improvements which can cause headaches from time to time. Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

The system makes our team more efficient and allows for real time reporting. Ad hoc reporting allows customization for a variety of users. Review collected by and hosted on G2.com.

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Response from Laura Cole Contreras of Restaurant365

[Editedit](https://www.g2.com/survey_responses/restaurant365-review-9994034/official_response/edit)

Thank you for the fantastic review, Jason! We're thrilled that Restaurant365's automation capabilities and user-friendliness make it a system you'd readily recommend.

We understand your feedback regarding frequent system updates. While our commitment to continuous improvement can sometimes lead to temporary challenges, we prioritize thorough quality assurance testing to minimize disruptions. We value your insights and are constantly working to refine our update procedures to ensure a smooth transition for our users.

Thank you for choosing Restaurant365!

9/22/2025
Current UserValidated ReviewerSource: Organic

 ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting")
AA

Verified User in Accounting

Small-Business (50 or fewer emp.)

9/9/2025

"Accounting Software for Restaurants"

4/5

What do you like best about Restaurant365?

The range of integration options that Restaurant365 offers is pretty robust, allowing users to connect their other software pretty seamlessly. The fact that the platform is web-based means you can access your database anywhere and updates/bug fixes are quickly applied. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

The cost of using Restaurant365's full suite of services may not be doable for all restaurants as it can get pretty pricey. Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

Restaurant365 is a one stop shop for restaurants. Having inventory and accounting platforms together in one software is the biggest win. There aren't many other programs that have both

modules that actually work well together. Review collected by and hosted on G2.com.

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Response from Laura Cole Contreras of Restaurant365

[Editedit](https://www.g2.com/survey_responses/restaurant365-review-11657844/official_response/edit)

We're glad to hear that you appreciate the range of integration options and the web-based accessibility of Restaurant365. We understand that cost can be a concern, and we continuously strive to provide value for our services.

Current UserValidated ReviewerIncentivizedSource: G2 invite

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[Restaurant Management](https://www.g2.com/categories/restaurant-management)[Restaurant Scheduling](https://www.g2.com/categories/restaurant-scheduling)[Restaurant Business Intelligence & Analytics](https://www.g2.com/categories/restaurant-business-intelligence-analytics)

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