I like that I can import questionnaires from different systems and export them back in the same format, making it easy to share with the client. I also appreciate being able to tag other users and comment and discuss topics alongside the questions so everyone can see the discussion that's going on. It's also handy that we can assign new authors as needed if we realize we are not the best person to answer a question. Review collected by and hosted on G2.com.

Because we've been using it for a long time, a lot of our library is not up to date. So when Responsive is trying to predict or provide answers for us based on the questions, there are so many choices, and none of them are quite right. We need a way that we can work through and clean up our library, but it seems to be quite an onerous task to do so. It's probably a fault on our end, and I'm not really quite sure how we could have done that better. So it's a mix of user error and a system issue for improvement of keeping the library up to date. Review collected by and hosted on G2.com.

I find it extremely useful for finding content and maintaining our content library. It also helps me understand projects more clearly and see who is working on them. Review collected by and hosted on G2.com.

At this point I have nothing to dislike about it. Review collected by and hosted on G2.com.

I love that in June of 2026 they are offering free certifications! Review collected by and hosted on G2.com.

The help chat function definitely needs work. If you take an action recommended in chat while on the same window as the platform, you lose the chat. The chat is too easy to close, and also would benefit from an audio ping when Responsive enters new comments in it. Review collected by and hosted on G2.com.

I use Responsive as a content library and RFP response management tool, which allows me to centralize RFx answers in one searchable repository, saving significant time when responding to multiple proposals. The AI-assisted suggestions simplify my RFP response process by helping me identify the responses, ultimately saving me a lot of time and increasing my productivity. I like how I can assign sections to different team members, enabling us to collaborate directly within the tool and track progress effectively. Overall, Responsive meets my expectations perfectly. Additionally, I found the initial setup of the tool extremely easy, as I would rate it a 1 for most ease, and I am likely to recommend it to others with a score of 10. Review collected by and hosted on G2.com.

All good as of now. Review collected by and hosted on G2.com.

Easy of use, onboarding, and training process Review collected by and hosted on G2.com.

Nothing at this time. So far the system has done everything that we have expected and I am very satisfied. Review collected by and hosted on G2.com.

I find the AI feature to be the best part of Responsive, formerly RFPIO. It can create answers just using the Q&A pairs in the database, so I don't even have to have an answer to a question; it can create it for me. The initial setup was very simple. We had help from a representative, and all we did was upload our Q&A from a Microsoft Word document, tag it, add owners, and we were done. Review collected by and hosted on G2.com.

We don't use the projects feature of Responsive because it requires too much training and actually slows us down. We would have to train everyone in the company to be able to use it, and I don't think that people will have the time to do that. Review collected by and hosted on G2.com.

I love that everything's in one place with Responsive. It's easy for our SMEs to get in there and answer questions and reassign to somebody else in their team. Probably the content library and the recommendations are features that I value the most. We also tested the AI feature, and it looks like it will help us in the future. I have come to rely on Responsive extensively and absolutely love it. Review collected by and hosted on G2.com.

We would like to be able to separate our products a little bit better, especially when it comes to the AI feature. It did pull from all of our products, which are not the same and do not run the same. So that part was hard. Being able to filter out the AI as well would be amazing. Review collected by and hosted on G2.com.

I appreciate how Responsive has been a huge productivity booster, especially when dealing with complex RFPs. The auto-detection of questions, sections, and answer rows is excellent, significantly reducing manual effort and making navigation of lengthy documents much easier. I like that it helps ensure nothing is missed, which is critical for maintaining accuracy with high RFP volumes. The solution brings structure and transparency to RFP management, turning what could be a fragmented process into a more coordinated one. I also really like its speed in generating answers and allowing me to have full control over reviewing and editing responses. The MS Word-like editing experience is a bonus, making it easy to maintain my workflow while delivering high-quality responses. I find the built-in reminders and the ability to track multiple RFPs simultaneously very helpful, which aids in meeting deadlines and improving coordination across teams. Additionally, the powerful editing tools and seamless collaboration feature when creating new projects are great, making it well-suited for teams working at scale. Setup was also flawless and fast. Review collected by and hosted on G2.com.

One area that could be improved is answer relevance—at times, the generated responses aren’t fully aligned with the question and need additional refinement. The help section could also benefit from better prompts or guidance to generate more accurate answers. Additionally, when the system doesn’t have sufficient information, it tends to state that directly rather than offering a partial draft or suggested structure, which would be more helpful. Improving these areas would make the overall experience even stronger. Review collected by and hosted on G2.com.

The content is well organised, and searching within the UI is quick. The platform’s availability and uptime are superb, which makes it reliable to use. Review collected by and hosted on G2.com.

The implementation setup takes few weeks so need to work in that direction Review collected by and hosted on G2.com.

I found the content library organization in Responsive, formerly RFPIO, to be a good aspect of the tool. Review collected by and hosted on G2.com.

The onboarding was very complex and took too long. The first draft functionality doesn't work as good as Claude. The staff was aggressive, and they sent the invoice to the wrong account and accused us of not paying. The functionality for writing and drafting was very limited. The initial setup was difficult. Review collected by and hosted on G2.com.