I like the CRM integration because it lets the sales team stay in their existing environment, which helps shorten the sales cycle. I also love how smoothly it works overall, thanks to its content intelligence and knowledge base architecture. Review collected by and hosted on G2.com.

Setting up custom templates and labels takes very meticulous planning upfront, especially at the beginning of the process. Review collected by and hosted on G2.com.

What I like is that everything is in one place, and it lets me assign expertise to specific sections. I also liked the report because it gives me real data on which content is used the most and who is actually contributing. Review collected by and hosted on G2.com.

So far, I don’t like it. The notification system can be too noisy at times, and the learning curve still needs improvement. Review collected by and hosted on G2.com.

I find Responsive very easy to use. I appreciate how straightforward and organized the content library appears, and I believe the collaborative features, particularly when working on projects, make it a valuable tool. Review collected by and hosted on G2.com.

For those who don't use responsive on a daily basis, interacting with the tool can be challenging. I often find myself spending considerable time assisting them as they navigate the learning curve. Additionally, I believe some of the editing features could be improved, such as having side-by-side track changes during editing. I've also encountered a few issues with version control that have slowed down my workflow. Review collected by and hosted on G2.com.

I like the ease of organizing work in Responsive, formerly RFPIO. Its interface is very accessible and clear, which speeds up the work of organizing the various documents we need to work with. Additionally, it allows you to schedule pending actions very well and assign them to the different project participants. Everything is very visual, as you can easily see the pending work and to whom it is assigned. Review collected by and hosted on G2.com.

At the moment, I find nothing noteworthy Review collected by and hosted on G2.com.

The sections most used by our team include the Content Library, the Projects management workflow, and the Ask feature. The Ask feature is particularly useful for sorting through thousands of Q/A pairs to stitch together comprehensive responses that can be credibly cited and sourced from our knowledge base and documents. It's a huge timesaver and intuitive to use, and helps increase AI literacy amongst our team. Review collected by and hosted on G2.com.

My one big complaint is that I'm unable to apply dark mode to the Content Library view. Review collected by and hosted on G2.com.

The AI functionality to complete projects has helped our organization a lot. It is fabulous how easy it is to put in a new project questionnaire and have the questions answered with about 80% accuracy.

Running RFPs/RFIs through the section templates build has cut down the process time by half.

Adding content to the library is way easier than the software we had before.

Our integration process was great, great employees to work with at Responsive for the onboarding. Customer support is very prompt and helpful all the time when an issue arises.

My entire team uses Responsive constantly and praises how great this has changed our process. The frequency at which Responsive is utilized is constant. Review collected by and hosted on G2.com.

We have encountered a couple of roadblocks when utilizing another instance to complete our questionnaires, which is in the works to have something presented to us.

We are also working on the ability to use a SharePoint link to preview our standard and global policies from another collection. Review collected by and hosted on G2.com.

Until we invested in Responsive, we had many different teams across our organization using different tools for RFPs, or even worse, no tools. Responsive helped us find a productive solution for our complicated yet successful global organization. Within one account, we can tailor our libraries to the specific business and audience. We can protect data from other business units as well, ensuring we protect the integrity of the data required to produce high-value proposals. The AI feature has also allowed us to move quickly, giving us more time to tailor and perfect responses. Review collected by and hosted on G2.com.

Every now and then, we run into some bugs from an integration standpoint or AI data pulling from incorrect business units. Thankfully, our CSM has been very responsive and helpful when these situations occur. Review collected by and hosted on G2.com.

I like how quickly I can compile relevant information into the system. The button placement is smooth, and I enjoy the Heads-Up Display (HUD). The initial setup was easy, which made the whole experience better. Review collected by and hosted on G2.com.

N/a Review collected by and hosted on G2.com.

Previously, Responsive was able to consolidate the market with an unlimited users and projects model. They now moved away from this and are rapidly shifting to a model of nickeling and diming customers for blocks of 10 (both users and projects), resulting in exorbitant fees in comparison to the value the tool actually offers my company. We have a revolving door of Account Reps as well who are entirely indifferent to our needs and issues. Responsive failed in converting many of their customers to capped entitlements, and has inconsistent pricing and licensing in the market as a result. Other customers are paying comparable fees to my company for 2k+ users vs. the 90 that my company was allotted. The tool is not intuitive or easy to use. Even with 90 users that have been enabled, less than 1/3 regularly use it. And when they do use it, they need help from me to be effective. Review collected by and hosted on G2.com.

Responsive is now considered a legacy content management solution whose AI capabilities pale in comparison to basic ad-hoc GenAI tools that are homegrown. It's also significantly more expensive and less broadly adopted in comparison to the AI tools that can replace it. We've eliminated a lot of wasted time by shifting our resource investments for RFPs away from RFPIO content management, toward GenAI tools that produce better responses with more efficient content models. Do not sign with them longer than one year!! The technology is quickly becoming obsolete in the face of rapid AI evolution. We're on the hook wasting money over the next three years so wanted to share my knowledge with others having similar conversations with Responsive. Review collected by and hosted on G2.com.

I am really impressed with Responsive, formerly RFPIO, due to its robust project management capabilities and the effective tagging system it provides. Setting it up was very easy, particularly with its support for Single Sign-On, making the initial transition seamless. The content library feature has been incredibly beneficial, allowing me to access all relevant content quickly and ensuring that the material I use for RFx responses is the most accurate and up-to-date. This organized system significantly enhances my workflow efficiency, allowing for easier collaboration with GenAI software to produce precise responses. Additionally, the functionalities related to questions and sections are very useful, helping streamline my processes. The ease of organizing content and having it readily available is a standout feature that influences my continued preference for Responsive. Review collected by and hosted on G2.com.

I dislike that Responsive does not currently allow to download excel questionnaires where the tool has the capability of selecting the most accurate responses for each question/ line of an Excel sheet. Review collected by and hosted on G2.com.