--- title: Resolver Reviews meta_title: 'Resolver Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 179 reviews by the users' company size, role or industry to find out how Resolver works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 179 scale: '5' date_modified: '2026-06-30' parent_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance --- # Resolver Reviews **Vendor:** Resolver **Category:** [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm) **Average Rating:** 4.3/5.0 **Total Reviews:** 179 ## About Resolver Resolver, a Kroll Business, stands at the forefront of risk intelligence, safeguarding over $6.5 trillion in market cap for more than 1,000 global companies. Leveraging AI with deep human expertise, our innovative Risk Intelligence Platform provides comprehensive visibility into enterprise-wide risks, enabling prioritized, timely, and agile responses. Go beyond tracking and managing risk to transforming complex data into clear insights and highly effective mitigating actions. By harnessing our integrated capabilities, businesses of all sizes can reduce crises, recover swiftly, and emerge stronger — protecting their operations, brand, and bottom line. Discover how we're shaping a safer, more resilient world at Resolver.com. See Risk. Build Resilience. ## Resolver Pros & Cons **What users like:** - Users appreciate the **ease of use** of Resolver, highlighting its user-friendly interface and customization options. (65 reviews) - Users commend the **responsive customer support** of Resolver, enhancing their experience and module integration efficiency. (40 reviews) - Users praise the **robust structure and flexibility** of Resolver, significantly enhancing operational efficiency and collaboration. (37 reviews) - Users appreciate the **customizability** of Resolver, enabling it to meet diverse incident reporting needs effectively. (36 reviews) - Users value the **customization options** in Resolver, allowing tailored reporting and agile adaptation to their specific needs. (36 reviews) - Users appreciate the **structured issue management** of Resolver, facilitating accountability and providing useful reporting for teams. (36 reviews) - Efficiency (27 reviews) - Incident Management (24 reviews) - Reporting (23 reviews) - Security (23 reviews) **What users dislike:** - Users find the **complexity of customization** in Resolver daunting, especially for first-time users navigating numerous options. (34 reviews) - Users find **difficult learning** curves in customizing Resolver, often feeling overwhelmed without prior IT experience. (23 reviews) - Users note a need for **improvement in flexibility** with staging, deployment, and overall usability of Resolver. (23 reviews) - Users find the **learning curve steep for customization** , often needing assistance despite Resolver's powerful capabilities. (22 reviews) - Users report **poor reporting** capabilities, facing challenges like formatting issues and confusion over incident categories. (20 reviews) - Inadequate Reporting (19 reviews) - Not Intuitive (18 reviews) - Difficult Setup (17 reviews) - Limited Customization (16 reviews) - Reporting Issues (16 reviews) ## Resolver Reviews ### 1. Centralized Platform Simplifies Risk Management **Rating:** 4.0/5.0 stars **Reviewed by:** Rafik V. **Reviewed Date:** February 03, 2026 **What do you like best about Resolver?** I find Resolver to be a robust and well-structured platform that centralizes risk management, incidents, and compliance, improving operational efficiency significantly. The intuitive dashboards and detailed reporting are highly valuable, and I appreciate the ability to customize workflows to align with our internal processes. Automation of workflows, alerts, and approvals reduce manual efforts and ensure tasks don't fall through the cracks. Real-time dashboards and detailed reports provide clear insights, helping leadership understand risk exposure and make proactive decisions efficiently. The platform enhances collaboration across teams because everyone is using the same data and standardized processes. It has also replaced spreadsheets and disconnected tools, saving time and improving data accuracy. **What do you dislike about Resolver?** The platform has many powerful features, so it takes some time to learn and configure everything properly. **What problems is Resolver solving and how is that benefiting you?** Resolver centralizes risk management, incident tracking, and compliance reporting, replacing spreadsheets and disconnected tools. It reduces manual effort, improves data accuracy and accountability, and facilitates informed decision-making with intuitive dashboards and detailed reports. It also automates workflows and enhances team collaboration. ### 2. Centralised Risk Management with Great Visualisations **Rating:** 4.0/5.0 stars **Reviewed by:** Helen C. | Frontline Support & ITSM Practice Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Resolver?** It’s a single place to record and manage risks, and it includes some great graphical representations that help visualise where the company sits from a risk perspective. We use it in our quarterly risk reviews, and we also update it ad hoc outside of those sessions. **What do you dislike about Resolver?** It’s a little less intuitive at first, but once you understand how everything works, it’s good. **What problems is Resolver solving and how is that benefiting you?** It’s a single place to record corporate-level risk. It improves the visibility of our risks at executive and board level. ### 3. Enterprise-Grade Issue Detection and Mitigation **Rating:** 4.0/5.0 stars **Reviewed by:** Biswajit B. | Lead SRE, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Resolver?** It’s enterprise-grade, and it not only finds issues but also helps mitigate them. **What do you dislike about Resolver?** Should be more AI driven, the initial setup is complex **What problems is Resolver solving and how is that benefiting you?** Enterprise IT risk assessment , internal and 3rd party vendor audit are major use case for us and that helps us to be complaint most of the time. ### 4. Solid for Centralizing Risk & Control Tracking—A Big Step Up from Spreadsheets **Rating:** 3.5/5.0 stars **Reviewed by:** Firdavs S. | Owner/Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2026 **What do you like best about Resolver?** It's very good at centralizing risk and control tracking and whatnot instead of using spreadsheets that are disconnected. **What do you dislike about Resolver?** The number thing that they should work on is the UI. It feels old and new generation users may find it outdated. **What problems is Resolver solving and how is that benefiting you?** It helps my team and I assess risks and compliance issues in our AI automation biz ### 5. Great for Audit Centralization, but Needs Better Word Integration and PDF Editing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Resolver?** The centralization of audit and controls testing has streamlined these processes, making them more efficient and easier to manage. **What do you dislike about Resolver?** I've encountered some issues with the Microsoft Word web app, as it seems to have a few bugs. However, Resolver support is currently working to address these problems. I would also suggest adding Adobe PDF editing capabilities to improve the overall experience. **What problems is Resolver solving and how is that benefiting you?** Resolver is streamlining the process of audit and control testing by centralizing everything in one place. This makes it much easier for external auditors to access and review the testing documentation. ### 6. Once implemented works well! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Resolver?** Great tool to ensure we are meeting regulatory requirements **What do you dislike about Resolver?** It is a challenging tool to implement and train users **What problems is Resolver solving and how is that benefiting you?** Allows us to document issues and the corresponding corrective actions, create monitoring activities to ensure we meet reporting deadlines ### 7. Simple Interface, Highly Recommended **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Resolver?** I use Resolver for complaints, and I find it excellent for ease of managing them. What I like most is its simple and easy-to-use interface. It’s not complex and easy to navigate. **What do you dislike about Resolver?** N.A **What problems is Resolver solving and how is that benefiting you?** I use Resolver for complaints management due to its ease of managing and simple interface that's not complex and easy to navigate. ### 8. Doesnt require wifi **Rating:** 2.5/5.0 stars **Reviewed by:** Ryan R. | Manager of maintenance engineer, Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2025 **What do you like best about Resolver?** I like that it doesn't require Wi-Fi because I'm certain instances I don't have access to **What do you dislike about Resolver?** The app itself is kind of glitchy at first when you first turn it on or click it but besides that it could just be my phone **What problems is Resolver solving and how is that benefiting you?** I mean is definitely analyzes all the risks and reveals like the true business impact I guess with risk involved I'm not sure ### 9. Relax with Best Risk Intelligence solutions provider software.! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Resolver?** According to my experience with Resolver, this is mostly used for risk intelligence management with ease of use and implementation with other suitable platforms. Resolver provides real-time tracking, and analysis and monitors all processes in project management with security incidents efficiently. Resolver provides the best customer support in maximum time resolving all the solutions in real-time with AI chatbot also available at any time. And yes, here's the limitless frequency of use of this software according to needs on the project management as well. **What do you dislike about Resolver?** The Resolver is the best tool ( Software ) for risk intelligence solutions providers. But, sometimes I believe for little complex to navigate and others think that reporting features need to improve by finding some limitations. Thus, overall resolver is the best risk intelligence solutions provider tool. **What problems is Resolver solving and how is that benefiting you?** I and my organization using Resolver software. But before without any risk intelligence management software is very stressful and risky with work on data and privacy security which is a must and most important factor in the IT industry. So, when I searched and found the resolver software designed for risk intelligence management solutions. So, as of now, this tool is very helpful for process in project management and risk management with fast and error-free productivity with real-time tracking, analysis, and bug fixing process as well. Thus, Resolver is very helpful for me and the organization as well for project management. ### 10. Customer service at its best **Rating:** 4.0/5.0 stars **Reviewed by:** Adelene F. | Manager Security Forensics, Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Resolver?** Resolver is very customizable which has been good for our company as we were looking for a solution that could be used globally and had an older version of the software and a home grown application that we wanted Resolver to take the place of. The Customer Success representative we work with has been excellent and has gone above and beyond to help make what we envisioned into a reality and continues to support us with all our requests, working towards a well adopted solution. **What do you dislike about Resolver?** There was some miscommunication in the beginning and the start of our implementation was described as a like-for-like solution in a migration to the new version, so the initial iteration of the new solution was coded with the same challenges we had before. The issue has since been resolved with the help of the customer success team, helping us to craft a solution that we were looking for. **What problems is Resolver solving and how is that benefiting you?** Resolver is helping us with global workflow management of incidents and reporting. **Official Response from Allan Yue:** > We appreciate your kind words about Resolver's customization and the support provided by our Customer Success representative. We apologize for any initial miscommunication during the implementation, but we are glad that the issue has been resolved and that Resolver is now assisting with your global workflow management. ## Resolver Discussions - [Why Resolver Risk Assessment?](https://www.g2.com/discussions/why-resolver-risk-assessment) - 1 comment, 1 upvote - [Why Resolver Compliance Management?](https://www.g2.com/discussions/why-resolver-compliance-management) - 1 comment, 1 upvote - [What do you like most about Resolver for risk management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-resolver-for-risk-management-and-what-could-be-improved) - 1 comment - [View Resolver pricing details and edition comparison](https://www.g2.com/products/resolver/reviews/resolver-review-7805044?section=pricing&secure%5Bexpires_at%5D=2026-07-04+16%3A50%3A26+-0500&secure%5Bsession_id%5D=a4e2313e-653b-46f9-a867-e7bcf6d01ab0&secure%5Btoken%5D=f5b0c3fda984615c49df787f1aa34c5b26cacb558e21e3b063dced250eee53e8&format=llm_user) ## Resolver Integrations - [Atlassian Advisory Services](https://www.g2.com/products/atlassian-advisory-services/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Box](https://www.g2.com/products/box/reviews) - [Docusign](https://www.g2.com/products/docusign/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [SAS Risk Management](https://www.g2.com/products/sas-sas-risk-management/reviews) - [ServiceNow Governance, Risk, and Compliance (GRC)](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews) - [Sharepoint Appforms](https://www.g2.com/products/sharepoint-appforms/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Splunk](https://www.g2.com/products/splunk-2025-01-30/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) ## Resolver Features **Case Management** - Intake - Assignment - Escalation **Risk Assessment** - Scoring - AI **Generative AI** - AI Text Summarization - AI Text Generation **Moderation - Content Moderation Tools** - Text Moderation - User Violation Enforcement - Audio Moderation - Image/Video Moderation **Operational Risk Management** - Operational Risk Methodology - Operational Risk Classification - Operational Risk Identification **Analytics** - Monitoring - Metrics - Compliance **Risk Control** - Reviews - Policies - Workflows **Platform - Content Moderation Tools** - Toxicity Detection - Custom AI Model - Analytics and Reporting - Dashboard - Customization **Workflows - Audit Management** - Audit Trail - Recommendations - Collaboration Tools - Integrations - Planning & Scheduling **Generative AI - Security Compliance** - Predictive Risk - Automated Documentation **Monitoring - IT Risk Management** - AI Monitoring **Business Resilience** - Business Continuity - Compliance Management **Risk Management** - Risk Identification - Risk Classification - Risk Methodology - Goals Monitoring **Monitoring** - Vendor Performance - Notifications - Oversight **Documentation - Audit Management** - Templates & Forms - Checklists **Agentic AI - IT Risk Management** - Autonomous Task Execution - Multi-step Planning **Agentic AI - Investigation Management** - Cross-system Integration - Proactive Assistance **Agentic AI - Content Moderation Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Reporting** - Templates - Centralized Data - 360 View **Reporting & Analytics - Audit Management** - Dashboard - Audit Performance - Industry Compliance **Generative AI** - AI Tasks **Business Continuity Management** - Recovery Plans **Agentic AI - Third Party & Supplier Risk Management** - Adaptive Learning - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Operational Risk Management** - Proactive Assistance **Platform** - Integration - Security & Privacy - Mobile Access - Flexibility **Services** - Implementation - Training & Learning - Customer Support - Professional Services ## Top Resolver Alternatives - [Optro](https://www.g2.com/products/optro/reviews) - 4.6/5.0 (1,586 reviews) - [LogicGate Risk Cloud](https://www.g2.com/products/logicgate-risk-cloud/reviews) - 4.6/5.0 (189 reviews) - [Workiva](https://www.g2.com/products/workiva-workiva/reviews) - 4.5/5.0 (2,131 reviews)