John G.
JG
John G.
"Smooth Navigation, but Needs Better Categorization"
4/5
What do you like best about ResMan?

I like the ease of access to ResMan. The app moves smoothly, and everything is in its own category, making it easy to navigate through the app. The initial setup was pretty simple; I just provided my work email address, and they set up my account. Review collected by and hosted on G2.com.

What do you dislike about ResMan?

Just finding the work orders is under its own category under property. I feel like work orders should be in its own category. Review collected by and hosted on G2.com.

AN
Verified User in Real Estate
"Resman works great for managing our properties"
5/5
What do you like best about ResMan?

The Accounting modules work great. It's fairly easy to use. Review collected by and hosted on G2.com.

What do you dislike about ResMan?

I don't like that there is not a mobile version of the Communication Module. I have to go to a desktop browser to check messages. Also in the last survey I couldn't get rid of the "Thanks for Submitting" message. That should go away on it's own in a few seconds. Review collected by and hosted on G2.com.

TR
Tabitha R.
"User-Friendly Property Management with Room for Improvement"
4.5/5
What do you like best about ResMan?

I find ResMan very user-friendly. I appreciate having all the information I need to take care of prospects, applicants, or residents properly. The availability and property tabs are my favorite because they allow me to locate current residents, new prospects, and applicants easily. I can also find any notes from team members and more. Review collected by and hosted on G2.com.

What do you dislike about ResMan?

I wish that ResMan and Elise communicated together. Once you follow up with a prospect on Elise, ResMan does not have a record of it. It would be nice for us to see communication from Elise in ResMan. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Well-Connected Sections, but Occasional Crashes Disrupt Progress"
4.5/5
What do you like best about ResMan?

Every section is connected to each other.

You are able to make corrections to accidental errors Review collected by and hosted on G2.com.

What do you dislike about ResMan?

A few times it crashed and I had to wait for it to come back up and start over.

Sometimes it takes a while to load up Review collected by and hosted on G2.com.

BA
beatrice a.
assistant manager
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Exceptionally User-Friendly and Easy to Use"
5/5
What do you like best about ResMan?

The app is very user-friendly and easy to use. However, I'm not a big fan of the new update; I found the previous version to be much better. Review collected by and hosted on G2.com.

What do you dislike about ResMan?

The new update feels less user-friendly. Managing collections has become more complicated, and handling deposit accounting can be tricky. Review collected by and hosted on G2.com.

Riley F.
RF
Riley F.
Leasing Agent
Mid-Market (51-1000 emp.)
"User-Friendly and Efficient, Minor Speed Issues"
5/5
What do you like best about ResMan?

I like how user friendly the ResMan platform is. It helps keep everything I need in order to help residents in one place. I enjoy learning more about ResMan and what other options I have when it comes to looking up accounts. The initial setup of ResMan was very easy. Review collected by and hosted on G2.com.

What do you dislike about ResMan?

From time to time the system runs slow, which could be due to updates. Review collected by and hosted on G2.com.

Avery T.
AT
Avery T.
Dual-Site Assistant Manager of Community Operations
Mid-Market (51-1000 emp.)
"I love ResMan!"
5/5
What do you like best about ResMan?

ResMan is an easy to use platform, and the software keeps everything streamlined and organized. I love how easily we can upload and sync documents, as well as the integration of information from other platforms. I utilize Resman everyday at work, and Resman is always there for me. It's also super easy to use and easy to train others on how to utilize the ResMan platform. I also love that pulling reports is very simple to do. Review collected by and hosted on G2.com.

What do you dislike about ResMan?

The only negative thing I would have to say about Resman is that sometimes it takes a while to load when searching resident's names and pulling reports. Other than that, I don't have any other complaints. Review collected by and hosted on G2.com.

Adriana R.
AR
Adriana R.
Property Manager
Mid-Market (51-1000 emp.)
"ResMan is Great!"
5/5
What do you like best about ResMan?

ResMan has been an excellent software solution for our apartment operations. It’s user-friendly, intuitive, and makes it easy to manage everything from leasing to resident communication in one place. The reporting features are clear and customizable, which helps us stay on top of our goals and keep ownership updated with accurate information.

Our team appreciates how much time ResMan saves us compared to older systems — it’s streamlined our workflow and improved accuracy across the board. The customer support team has also been responsive and helpful whenever we’ve had questions.

Overall, ResMan has been a reliable and efficient tool that truly supports our daily operations and helps us provide better service to our residents. Review collected by and hosted on G2.com.

What do you dislike about ResMan?

I would make some changes to the make ready board. Add the move in dates and show alerts for units are behind. Review collected by and hosted on G2.com.

René C.
RC
René C.
Junior Lawyer
"Poor Attention and Adaptation in the Mexican Market"
0.5/5
What do you like best about ResMan?

It doesn't work, it's useless Review collected by and hosted on G2.com.

What do you dislike about ResMan?

For property management, ResMan does not work in Mexico. It has the worst customer service I have seen in the history of a company. It is a platform that does not work, is inadequate and outdated, and does not connect with other tools. They force us to use their electronic signature platforms and do not allow us to connect our own. The dates are American and do not adapt to Mexico. The customer service is terrible, and their executives do not understand how companies operate in Mexico. Due to ResMan's inefficiency, we have had to hire additional companies and software. Review collected by and hosted on G2.com.

Evie R.
ER
Evie R.
Assistant Manager & Leasing Specialist
Mid-Market (51-1000 emp.)
"Name"
4/5
What do you like best about ResMan?

I like that I can enter either the address or name. Review collected by and hosted on G2.com.

What do you dislike about ResMan?

There's just SO much and to learn more we have to pay for webinars. Review collected by and hosted on G2.com.