Resi Reviews & Product Details - Page 2

We use Resi in our church to stream our services. As the Tech Director, I appreciate how easy it was to install and get answers from customer support. We have been streaming for about 5 months now and have only had a few minor issues. All mission-critical functions work flawlessly. Review collected by and hosted on G2.com.

The UI in the control dashboard is a little confusing and takes some time to get the hang of, but I do think it is being updated soon. Review collected by and hosted on G2.com.

I implemented Resi when they were still known as Living As One and ever since I haven't looked back. Resi is a great tool because of its dependability and ease of use. My team is made up of people who haven't touched a computer until they were 22. So the learning curve is huge. With Resi, I was able to program the streams and just tell them to have everything ready at 11:58 and the stream will handle itself. Resi is a great tool and a great investment for any church with a strong online presence. And its ease of use is great. Customer support is great. They have helped me on Sundays with issues that have arisen. And their customer service people are very professional and understanding. Review collected by and hosted on G2.com.

I don't have anything bad to say about Resi. The issue that I've had with Resi that were on their end has happened only once. And their response from their Customer Service was very Professional and the issue was fixed very quickly. I love that they are available on Sundays for support and the wait time is little to none. Review collected by and hosted on G2.com.

The hardware quality and resilience of the encoders gives me confidence that they won't fail on us! The web portal for scheduling events and managing encoders is super simple, and gives easy access to connecting to social media accounts, etc as well. The LAN mode of encoders/decoders in the same network is also a great feature. We use that to have access to the stream quickly in-building, or at our second campus, which is connected via fiber.

We also love the resilient streaming -- we did have one time where our internet blipped for a minute...but because of the resilience of the Resi platform, there was no interruption to our stream. Review collected by and hosted on G2.com.

We do stream quite a few different ministries (in other venues), so we have needed to go with other streaming solutions for those rooms because of what it would cost to add encoders for 4 other rooms, used by multiple ministries with multiple destinations. Resi is the best in the market for 90% of church needs, though! Review collected by and hosted on G2.com.

Resi is an incredibly user friendly UI. As a rookie learning the ropes of live-streaming during the pandemic, I was able to navigate the UI with relative ease because of all the thought that has gone into the design. We have also been blown alway by the reliability. Since we started with Resi we have only had one weekend with livestream issues (due to our internet) and the Resi concept allowed our services to pick up right where drops happened and we were still able to use the Sim-Live feature the next day when we were continuing to have internet issues. Review collected by and hosted on G2.com.

The price point is high for the Ray Encoder but you get what you pay for! Review collected by and hosted on G2.com.

We had struggled with a different streaming solution in the past and decided to pull the plug on it and switch to RESI. I do not regret the decision at all!!! You will not either. I unplugged the previous system and plugged RESI in and it just worked!!! and has now for several years. We were mainly using it to stream to our campuses and have had 0 issues with reliability! BUT, then covid-19 hit and we needed to go to the web also and not just our campuses...we added the social streaming package and again...IT JUST WORKED!!! Review collected by and hosted on G2.com.

That I didn't start using them initially and wasted a year with another product fighting with it every week to get it to work...RESI WORKS!!! and if there is an issue they let you know and have GREAT customer support! Review collected by and hosted on G2.com.

The customer service at Resi is second to none. I can’t tell you how valuable and consistent this company has been for us through the years. The well thought out user Interface of the software and the robust hardware from Resi make this company a “no brainer” for online streaming solutions. Review collected by and hosted on G2.com.

I don’t have a single dislike about the gear or the company. Review collected by and hosted on G2.com.

The Resi service is rock solid. We've used it weekly for over 2 years and have been able to consistently rely on the platform to deliver video. Resi also has the best and most responsive support team of any company I have ever worked with. I could not be more pleased with the service offering and cannot recommend Resi enough. They are honestly the ideal company to work with in the multi-site and straight-to-web durable video streaming space and their products and support should set the bar for other industries as well! Review collected by and hosted on G2.com.

I honestly can't think of a single downside or anything I dislike about Resi. I suppose for some users the price point may be challenging but I don't think there is a solution out there that can deliver the value that Resi does. Review collected by and hosted on G2.com.

I like that it all works. I am an associate pastor, and I want to work with our people and not spend a lot of time with equipment. I can schedule the online streaming times, etc. on Resi and I know that they'll work. I also appreciate the personal service and training that Resi provides. None of us had any experience doing live-streaming. Resi had the set-up knowledge to show us how to get the quality online streaming that we were looking for. Review collected by and hosted on G2.com.

I don't know that I dislike any it. You still have to do your planning. Review collected by and hosted on G2.com.

I love how simple Resi make it. They take all the stress away from the organization and provide an extremely reliable product and service. Review collected by and hosted on G2.com.

Only possible dislike would be, that they are based in the states and I am in South Africa. Time zone challenges and what not. But in saying that, it hasn't been much of an issue thus far. Review collected by and hosted on G2.com.

Resi really cut down on the amount of training I had to provide volunteers with regards to how to use streaming software. It’s so simple to just schedule the services and the encoder automatically runs without any additional programming. It’s sure made my life easier and has given me the ability to go home sooner on Saturday nights after service, so I can rest up for Sunday services. Review collected by and hosted on G2.com.

I don’t dislike anything! It’s literally the best. Review collected by and hosted on G2.com.