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Reputation Defender Reviews & Provider Details

Reputation Defender Overview

What is Reputation Defender?

Reputation Defender by Norton offers its clients a number of services to help adjust online search results for themselves and their businesses. With nearly 90 percent of online users looking at only the first page of search results, the company employs practical solutions to suppress the negative results that appear first and replace them with the positive. Reputation Defender’s cutting edge search results services and online privacy products are used by hundreds of thousands of people around the world.

Reputation Defender Details
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Provider Description

Reputation Defender offers its clients a number of services to help adjust online search results for themselves and their businesses. With nearly 90 percent of online users looking at only the first page of search results, the company employs practical solutions to suppress the negative results that appear first and replace them with the positive. Reputation Defender’s cutting edge search results services and online privacy products are used by more than 1 million people around the world.


Seller Details
Year Founded
2022
HQ Location
Tempe, Arizona
Twitter
@GenDigitalInc
4,217 Twitter followers
LinkedIn® Page
www.linkedin.com
2,390 employees on LinkedIn®
Ownership
NASDAQ: GEN
Description

Gen (NASDAQ: GEN) is a global company dedicated to powering Digital Freedom through its trusted Cyber Safety brands, Norton, Avast, LifeLock, Avira, AVG, ReputationDefender and CCleaner. There’s a new generation, and it’s not Gen X, Y, or Z. It’s Gen D: Generation Digital. Our family of consumer brands is rooted in providing safety for the first digital generations. Now, Gen empowers people to live their digital lives safely, privately, and confidently today and for generations to come. We bring award-winning products and services in cybersecurity, online privacy and identity protection to more than 500 million users in more than 150 countries. Learn more at GenDigital.com.


Aaron G.
AG
Overview Provided by:

Recent Reputation Defender Reviews

Verified User
G
Verified User
5.0 out of 5
"Great service - very approachable before and after work completed"
Support from staff and understanding of what was required from our website
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Worthwhile"
The tangible results of their work speak for themselves.
AL
Anthony L.Enterprise (> 1000 emp.)
5.0 out of 5
"Security and Peace of Mind"
ReputationDefender's Executive Privacy Process provides on-call, white glove service for our executives.

Reputation Defender Media

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Have you used Reputation Defender before?
Yes

7 Reputation Defender Reviews

4.8 out of 5
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7 Reputation Defender Reviews
4.8 out of 5
7 Reputation Defender Reviews
4.8 out of 5
G2 reviews are authentic and verified.
Verified User in Research
GR
More Options
Validated Reviewer
Review source: Organic
What do you like best about Reputation Defender?

Support from staff and understanding of what was required from our website Review collected by and hosted on G2.com.

What do you dislike about Reputation Defender?

Nothing. Been really helpful throuhout and still on hand if we have any queries Review collected by and hosted on G2.com.

What problems is Reputation Defender solving and how is that benefiting you?

Set up a website for us from scratch Review collected by and hosted on G2.com.

AL
Attorney/In-house counse
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Reputation Defender?

ReputationDefender's Executive Privacy Process provides on-call, white glove service for our executives. Review collected by and hosted on G2.com.

What do you dislike about Reputation Defender?

We've partnered with ReputationDefender for less than one year, so no issues to note. Review collected by and hosted on G2.com.

Recommendations to others considering Reputation Defender:

Don't wait until its too late. Be prepared by taking advantage of ReputationDefender's wide array of security solutions for your company. Review collected by and hosted on G2.com.

What problems is Reputation Defender solving and how is that benefiting you?

ReputationDefender has been instrumental in assisting our company in providing advanced security for our employees and executives. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
CF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Reputation Defender?

The tangible results of their work speak for themselves. Review collected by and hosted on G2.com.

What do you dislike about Reputation Defender?

It took about 9 months to see results, but I'm grateful for the positive results in the end. Review collected by and hosted on G2.com.

Recommendations to others considering Reputation Defender:

If you're really suffering from negative online presence, it's worth the money. Review collected by and hosted on G2.com.

What problems is Reputation Defender solving and how is that benefiting you?

I was struggling with negative search results, and by the end of the 12-month contract, positives results were well above the negative results. Review collected by and hosted on G2.com.

Verified User in Telecommunications
PT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Reputation Defender?

Our company utilizes both the ExecutivePrivacy Premium subscription for employees, as well as Active Privacy. The best part of the service is the high-quality engagement with our POC, Doug Hansen. The entire ReputationDefender team is fantastic. Doug always provides a rapid response and swift solution to our requests. Our team is confident in the service, given Doug's high level of customer service and support. Review collected by and hosted on G2.com.

What do you dislike about Reputation Defender?

Honestly, there is not an aspect of the service that our team dislikes. Any issues have been swiftly and expeditiously resolved. Review collected by and hosted on G2.com.

Recommendations to others considering Reputation Defender:

I highly recommend ReputationDefender as an essential part of executive privacy and employee privacy management. While certain tiered levels are an investment, for our company it is the first recommendation for PII management and removal. Review collected by and hosted on G2.com.

What problems is Reputation Defender solving and how is that benefiting you?

ReputationDefender is helping us remove online PII for executives and employees in an efficient and expeditious manner. Review collected by and hosted on G2.com.

Sophie R.
SR
Creative Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Reputation Defender?

Mark was a delight to deal with, even though the subject was sensitive. Review collected by and hosted on G2.com.

What do you dislike about Reputation Defender?

That I can't text him on the weekend with problems! I did and to be fair they responded! Review collected by and hosted on G2.com.

Recommendations to others considering Reputation Defender:

Mark is a great account manager and I would say if you need help with reputation defending then RD is the best as I shopped around a lot and they offered the most concise package and value for money. Review collected by and hosted on G2.com.

What problems is Reputation Defender solving and how is that benefiting you?

RD helped a client with her reputation and they effectively did this by creating content to take away attention from bad press. Review collected by and hosted on G2.com.

Trey T.
TT
Chief Information Security Officer (CISO), Sr. Director
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Reputation Defender?

Simple. We have a mix of self-serving users and users we support directly. Both patterns are very low static. Review collected by and hosted on G2.com.

What do you dislike about Reputation Defender?

Honestly I don't have anything. They do what they said they would do. Review collected by and hosted on G2.com.

Recommendations to others considering Reputation Defender:

I would have the users (whoever is being protected) enter the information directly into the system. It is very simple and just as easy for them to enter as it is to send it to you. Review collected by and hosted on G2.com.

What problems is Reputation Defender solving and how is that benefiting you?

Executive protection by scrubbing data from data brokers. Continued monitoring so we have piece of mind. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
Describe the project or task Reputation Defender helped with:

Remove negative URLs from various sites Review collected by and hosted on G2.com.

What do you like best about Reputation Defender?

Customer service was brilliant. My account manager Mark Reynolds was clear and concise with the strategy to adopt with the removal of false online negatives. He was an experienced and calming influence when I saw these posts against me. Review collected by and hosted on G2.com.

What do you dislike about Reputation Defender?

There were no dislike, RD met my requirements. Review collected by and hosted on G2.com.

Recommendations to others considering Reputation Defender:

I had an account manager who always responded on time. He had been forward-thinking when looking for solutions; I cannot fault his commitment. Mark Reynolds has been brilliant and I'm grateful for all his effort.

Highly recommend the various solutions they offer. Review collected by and hosted on G2.com.

What problems is Reputation Defender solving and how is that benefiting you?

Reputation management, removing negatives online. Review collected by and hosted on G2.com.