Reptrics is not the only option for Customer Success Software. Explore other competing options and alternatives. Customer Success Software is a widely used technology, and many people are seeking sophisticated, secure software solutions with playbooks, custom triggers, and surveys. Other important factors to consider when researching alternatives to Reptrics include ease of use and reliability. The best overall Reptrics alternative is Birdeye. Other similar apps like Reptrics are SOCi, Reputation, Yext, and Thryv. Reptrics alternatives can be found in Customer Success Software but may also be in Online Reputation Management Software or Social Media Management Tools.
Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created.
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.
Gainsight CS is a complete Customer Success Platform.