Verified User in Computer Software
IC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"An essential component of any demo program"
5/5
What do you like best about Reprise?

Reprise as a company is incredibly reponsive to customer feedback, constantly striving to understand use cases. They also believe in the power customer community, connecting users from different companies to build upon ideas and share applications of the solution.

Reprise as a product continues to get better and better. Finding the best way to showcase our solution to prospects at every stage of the sales cycle is the underlying crux of my job. With Reprise, I have a variety of approaches which not only allow me to create demo assets targetted to different users, but also allow me to enable more users within my own organizatino to deliver those demonstrations. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

Reprise is great for creating demonstrations of web-based applications. If your application is not web-based, howerver, the capabilities are limited and seem somewhat cumbersome. Review collected by and hosted on G2.com.

Response from Karina Babcock of Reprise

Thanks for sharing your experience - we're glad that you're getting value from the Reprise product and from our growing customer community. We appreciate you!

AM
Andrew M.
IT consultant
Enterprise (> 1000 emp.)
"Functionality is great"
3.5/5
What do you like best about Reprise?

It adds a level of ease to delivering complex and stressful demos and this alone is underestimated. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

From a user experience, the control panel is great but couldn't be made more user friendly by allocating the functions vertfically on the side of the screen rather than horizontally. Review collected by and hosted on G2.com.

Response from Karina Babcock of Reprise

Hi Andrew, thanks for sharing this feedback. Our product team would be interested in connecting directly to learn more about your experience. Let me know if you'd be up for this or feel free to reach out to your account team to coordinate. Thank you!

Hanneh B.
HB
Hanneh B.
Enterprise (> 1000 emp.)
"Great tool, and gets the job done + Impact"
5/5
What do you like best about Reprise?

I was asked to develop a quick 10-15 min demo for our platform to showcase a telmatics demo. Without much training, only a guided 1 hour session with another coworker who have used it, I made it work. I delivered my 10 min demo and my audience was happy.

It was somewhat easy to use, and even though you are building brick by brick the ending products is fantastic. I will be creating many more demos, I really liked it. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

I will do my best, but all your features and tool use was really nicely thought out, BUT just maybe there could be a sample view of what you are creating next to screen you are working on.

Yes, I know there is the preview button (or link) that does the same thing, but many of us are visual people.

The text boxes to write guided demos, should be able to be moved in a more precise manner.

Not all spaces, such as top left, middle bottom, and so on are precise to where you need to place the box and still showcase the slide.

Again, my two cents. Thank you Review collected by and hosted on G2.com.

Response from Karina Babcock of Reprise

Hanneh, we're so glad to hear that Reprise helped you deliver a successful demo with minimal training. Your feedback about the ability to preview the demo as you build it and the precision of moving text boxes is valuable, and we will definitely take it into consideration for future improvements. Thank you for sharing your experience!

Lawrence Y.
LY
Lawrence Y.
Product Manager
Mid-Market (51-1000 emp.)
"Easy to use and great customer support"
4/5
What do you like best about Reprise?

Implementing Reprise was straightforward and we were able to start adopting this tool across our Sales team within a month. The customer and engineering support from Reprise has been helpful and they have been able to accomodate specific use cases that required custom code. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

The demo experience itself can still use some refinement to make it more app-like. Some features such as hiding certain elements or working with modals require custom code which means engineering time with Reprise. Review collected by and hosted on G2.com.

Response from Karina Babcock of Reprise

Thanks for sharing your feedback, Lawrence. We're glad your team was able to easily and quickly adopt Reprise, and will continue working to improve the user experience. We appreciate you!

Gazmend K.
GK
Gazmend K.
Senior Director, Product Marketing & Creative Services
Enterprise (> 1000 emp.)
"Incredible demos with Reprise"
5/5
What do you like best about Reprise?

Reprise makes it simple to build high-fidelity demo experiences. The in-browser capture tool works like magic, giving our demo engineers the ability to replicate demo environments and customize data without having to provisioni new environments.

The multiple use cases are also great. We initially purchased Reprise to help our sales engineers create better demos, but have since started using Reprise within marketing. We've replaced product video tours with interactive Reprise walkthroughs to increase engagement on our corporate site. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

Can be complex to use given how configurable and flexible it is. Review collected by and hosted on G2.com.

Response from Karina Babcock of Reprise

Gazmend, we're so glad to hear that you've had such a positive experience with Reprise. Thanks for this feedback!

Sumit P.
SP
Sumit P.
Software Engineer - ServiceNow
Enterprise (> 1000 emp.)
"Get demo ready in minutes"
4/5
What do you like best about Reprise?

Reprise is great platform for building demos. Demos built using reprise are always very reliable & realistic. It is easy to use & easy to build platform and just requires basic understanding of HTML and CSS to build compelling demos. Reprise has multiple features and helps you tell great story. Customer support for reprise is also very responsive. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

It lacks capabilities to build realistic chat experiences, plugin itself does not work properly sometimes and I did not find the new Edit4 very reliable. Review collected by and hosted on G2.com.

Response from Karina Babcock of Reprise

Thanks for your feedback, Sumit! We're always working to improve the user experience overall, and appreciate your input.

Phil L.
PL
Phil L.
Technical Product Marketing Manager
Enterprise (> 1000 emp.)
"Streamlining Data Assets for the whole Sales Funnel"
4.5/5
What do you like best about Reprise?

This platform has an amazing set of tools. Demonstrating complex software stacks can be difficult, but with Reprise we are able to have complex scenarios re-usable without having to build out from scratch. The team at Reprise has been very responsive and helpful for questions and suggestions. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

Management of assets could be a little more detailed, but overall it is simple enough to make sense of. Review collected by and hosted on G2.com.

Response from Karina Babcock of Reprise

Thanks for this review, Phil. We're excited to partner with you on the journey to build an impactful demo program!

Verified User in Computer Software
TC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"easy to use product with highly customisable feature to show a demo"
4.5/5
What do you like best about Reprise?

The user interface is intuitive and doesnt need alot of training to start with. The capture is automatical, it caputures the web content directly instead of capture screen recording, which makes the demo much more realistic. The plugin is doesn't need extra effor to setup and I can easily the capture my demo. There are lots of powerful feature to animate the demo and show information. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

Need a lot of re-touching work to make the demo, if it is possible to capture my actions during the demo and automatically generate the a draf version of demo, that would be more efficient. Review collected by and hosted on G2.com.

Response from Karina Babcock of Reprise

Thank you for sharing your positive experience with Reprise. We strive to make the capture process as realistic and effortless as possible. We understand the need for automatically generating a draft version of the demo and will take this into consideration for future updates. We appreciate your valuable input.

Furkat S.
FS
Furkat S.
Principal Outbound Product Manager, Platform Foundation
Enterprise (> 1000 emp.)
"It is very convenient tool for building quick demo and showcase the value."
5/5
What do you like best about Reprise?

easy to use and quick to build demo with any screens. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

moving screens from buttom to top or tom to buttom, it takes so much time. Some of the list view still requires HTML code changes in order to reflect the actual data. It does not fully capture. Review collected by and hosted on G2.com.

Response from Karina Babcock of Reprise

Thank you for sharing your experience with Reprise. We're happy to hear that it has been beneficial for quickly building live-like demo screens, and are actively working to deliver an even better user experience. We appreciate you!

Verified User in Information Technology and Services
TI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"One of the best demo tools despite a few synchronisation glitches"
4/5
What do you like best about Reprise?

Objects are captured with such precision that anything can be described with Reprise's guides. This makes replays very powerful and helps the creator guide the end user through practically anything on their screeen.

Add to that the different types of guides, the navigability through the different buttons, etc. which improves eve further the flow of the demo. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

There seem to be a few synchronisation issues while creating a replay.

Sometimes when editing a guide, the display refreshes itself accordingly, then abruptly reverts back to the old state.

This gets even more inconvenient when I add a new guide, that suddenly disappears, not only in the display, but as an element all together. Any text I would have already enterd in it gets lost, and I have to recreate the guide again.

When publishing again, the previous description sometimes gets lost. Review collected by and hosted on G2.com.

Response from Karina Babcock of Reprise

We appreciate your positive feedback about Reprise's precision in capturing objects and the variety of guides available. We're sorry to hear about the synchronization issues you've experienced while creating replays. Our team is committed to addressing these technical challenges, and we value your input as we work to enhance the overall user experience. Thank you for bringing this to our attention.