BK
Brett K.
Market Strategy Lead
Mid-Market (51-1000 emp.)
"Great Tool for Product Tours and Demo Enablement"
5/5
What do you like best about Reprise?

The Reprise product allows our teams to highlight functionality in our app a lot easier and tell a story to potentially interested buyers. Whether it be the top of the funnel where we're spotlighting what our product does and the value we can bring to the table, or the middle of the funnel where we want to highlight specific features for specific stakeholders, Reprise allows us to tell our story in a much more engaging fashion. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

The tools for the demo environment don't fully support our needs enough to have our team switch over to this entirely. That being said, the Repirse team has been great about accepting product feedback and I know this is something they're working on. Review collected by and hosted on G2.com.

Response from Karina Babcock of Reprise

Brett, we're so happy to hear that Reprise is helping you engage prospects across the funnel. We're focused on continuing to improve the platform so it supports all use cases across the team and appreciate your feedback!

KR
Kari R.
Demo Configuration Engineer
Mid-Market (51-1000 emp.)
"Great tool that provides flexibility in an ever changing demo landscape"
5/5
What do you like best about Reprise?

Reprise has multiple tools that can be used for various demo use cases. The flexibility and editability of the replay tool has been huge in our company's demo successes over the last two years. The tool allows us to create customized demo content in quick and duplicatable manner.

The Reprise team is awesome to work with. They listen to and implement our feedback, as well as provide enablement assistance when needed. I've had the pleasure of being a part of the Reprise Builder Community, the new forum is a great place for sharing demo stategies and learning new ways to use the Reprise tools. Reprise has taken a very active role in creating a space we, the customers, can connect, learn from each other, and provide feedback to Reprise. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

There isn't much to dislike about Reprise. They nave do an amazing job of taking customer feedback and acting on it. Review collected by and hosted on G2.com.

Response from Carrie Saracini of Reprise

Thanks for this wonderful review, Kari! We're thrilled to have you as a Replay customer for the past couple of years, and we're glad to help make your demo strategy a success. We're always working to bring more value through our product offerings as well as our learning center, which, as you note, continues to be a focus for improvement as we add new best practices and content. Thanks for your feedback and for being a Reprise customer!

RR
Rocco R.
Sr. Demo Engineer
Enterprise (> 1000 emp.)
"Efficiently Automate your Demo Experiences"
4/5
What do you like best about Reprise?

Reprise allows for scalable demo experiences across our business. Demo's can be tailored internally to knowledge level, function, etc. Externally we're able to brand, highlight use case, and incorporate guided leave behinds. It has become an essential component in our Presales process. Pointed experiences that are able to showcase essential functionality in alignment with our storied use cases allow us to walk the walk as we talk our talk. Lastly, support has always been a pleasure to work with. Each touch point we've had with a support function has been very helpful. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

It is a comprehensive product with growing configurability. So the trade-off is, to utilize all of its features, all of its capabilities, it takes time to learn. There are some rather more technical pieces to it as well that require more specialized knowledge. Review collected by and hosted on G2.com.

Response from Karina Babcock of Reprise

We're delighted to hear that Reprise is helping you scale demo experiences and create lasting impressions with leave behind assets. We understand that mastering all of its capabilities can take time, and we're dedicated to providing resources and support to help you leverage the full potential of the platform. Thanks Rocco!

Ashita S.
AS
Ashita S.
Senior Director, Field Engineering Strategy & Scale
Enterprise (> 1000 emp.)
"Simple and effective product, stellar team"
4/5
What do you like best about Reprise?

It's simple and it works. Their end goal is to help you do demos without being logged into a demo environment. Beats doing YouTube video recordings, screenshot guided documentation or PPTs etc hands down. We use it extensively not only on our website, in high volume PreSales scenarios (think SDR, BDR, SMB, Startup patches etc) and for internal training but also for Beta feature demos where the product isn't stable yet (our Product Managers and PreSales team love this). Also is a quick dirty way to get ready for tradeshows vs messing with (always awful) wifi trying to log into our demo environments. Also love the governance capabilities, we can crowdsource the creation of the content while maintaining a tight noose on quality by limiting review & approval/publish rights. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

I find myself wishing it had more features that helped with end to end top of funnel tracking for SDR ,BDR etc. I'm looking at Consensus for this but really hoping I don't need to go there because I like Reprise's tech a lot better. It's low maintenance and reduces the cost of updating assets like these significantly. Review collected by and hosted on G2.com.

Response from Karina Babcock of Reprise

Thanks for your review, Ashita! It's great to see Reprise powering such a robust set of use cases within your organization. Your account team will follow up on the feature request you mentioned here -- we should be able to help with this.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
"SE Manager"
5/5
What do you like best about Reprise?

Very concise an usefull and ready to present Review collected by and hosted on G2.com.

What do you dislike about Reprise?

Some times not complete and needs more customization Review collected by and hosted on G2.com.

AC
Andrzej C.
Mid-Market (51-1000 emp.)
"Ease of Use and Replay Flexibility"
5/5
What do you like best about Reprise?

Simple Interface: Reprise boasts a user-friendly interface that requires minimal technical expertise. Click-and-type functionality allows for straightforward scenario building.

Branching Logic: Reprise allows for the creation of interactive demos with branching logic, enabling users to make choices and explore different scenarios.

Replay Analytics: Reprise offers a wide range of analytics that can be used to track user engagement, content performance, and overall demo effectiveness.

Sales, Marketing and Product teams likely use Reprise frequently to create and deliver product demos to potential customers. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

Limited Animation Options: Lack of advanced animation capabilities. in some demos you can tell it`s click-through Review collected by and hosted on G2.com.

Response from Karina Babcock of Reprise

Thank you for sharing your positive experience with Reprise! We're always working on improving the quality and possibilities of what can be captured, and appreciate your feedback about animation.

Sakshi M.
SM
Sakshi M.
Senior Project Engineer
Mid-Market (51-1000 emp.)
"Build live demos effortlessly using Reprise."
4.5/5
What do you like best about Reprise?

I like that you can use Reprise to build live demos as well as self-guided demos without writing any lines of code. There's lot of customization options available while building demo and are very easy to learn. For custom changes, you could just modify HTML and CSS and it is reflected immediately, and the best part is that for every demo you can track important usage metrics such as unique sessions, median duration etc. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

- No option available to export the entire demo in MS Powerpoint.

- It does not capture modals, popups propertly.

- There should be more styling options available by default so I don't have to write CSS code. Review collected by and hosted on G2.com.

Response from Karina Babcock of Reprise

Thanks for writing this review, Sakshi! We're glad to hear that Reprise is saving you time while preparing high quality demos. We'll continue working on improving the user experience and encourage you to reach out to your account team about specific requests - we appreciate you!

Akash M.
AM
Akash M.
ServiceNow Developer
Mid-Market (51-1000 emp.)
"Must have tool for building demos quickly."
5/5
What do you like best about Reprise?

I have been using Reprise for quite some time now, it is an amazing easy to use & easy to understand tool for building great demos within few minutes! I have built around 8-10 demos in last 3 months without facing any major issues. Customer support teams are super responsive and open to feedback. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

Some of the CSS properties such as padding, margin could be automated as it gets little problematic if you don’t know CSS. Sometimes Reprise also captures blank white screens, the screen pop-up are also mis-placed when captured. Review collected by and hosted on G2.com.

Response from Karina Babcock of Reprise

Thanks for this review, Akash. We're glad to hear you've been off and running with Reprise and that it's helping your sales consultants deliver high quality demos with confidence and consistency. We'll keep working to improve the user experience - thank you for your feedback!

Parth M.
PM
Parth M.
Software Developer
Small-Business (50 or fewer emp.)
"Essential tools for rapidly creating demos."
5/5
What do you like best about Reprise?

I've been using Reprise for some time now, and it's an excellent tool that's intuitive and straightforward for creating impressive demos in a matter of minutes! Over the past three months, I've created around 8-10 demos without any significant problems. The customer support team is extremely responsive and open to suggestions. Review collected by and hosted on G2.com.

What do you dislike about Reprise?

Some CSS properties, such as padding and margin, could be automated because they can be difficult to manage if you're not well-versed in CSS. Sometimes, Reprise captures blank white screens, and the screen pop-ups are occasionally misaligned when captured. Review collected by and hosted on G2.com.

Response from Karina Babcock of Reprise

Thanks for this review, Parth. We're glad to hear you've been able to quickly create demos using Reprise, and that it's helping your sales consultants deliver high quality demos with consistency and confidence. We'll keep working on improving the user experience and appreciate your feedback.

Andrzej C.
AC
Andrzej C.
Senior Manager Operations & Strategy
Enterprise (> 1000 emp.)
"Positive Reprise Expirence"
4.5/5
What do you like best about Reprise?

Ease of Use, Reliability and Flexibility. also like Offline Capability and the way how Reprise is checking with customers where to go next with the platfrom! Review collected by and hosted on G2.com.

What do you dislike about Reprise?

At the moment, there’s nothing I dislike. Previously, I was concerned about the missing capability to capture animations, such as a spinning icon during loading. However, the team provided a solution, and now it’s perfect.” Review collected by and hosted on G2.com.

Response from Karina Babcock of Reprise

Thanks for sharing this feedback, Andrzej!