---
title: Reprise Reviews
meta_title: 'Reprise Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 175 reviews by the users' company size, role or industry
  to find out how Reprise works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 175
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: PreSales
  url: https://www.g2.com/categories/presales
---

# Reprise Reviews
**Vendor:** Reprise  
**Category:** [Demo Automation Software](https://www.g2.com/categories/demo-automation)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 175
## About Reprise
The AI platform that auto-configures, auto-populates, and auto-maintains world-class demo environments. Reprise captures your application at the code level and injects AI-generated data for fully-interactive, reliable demo environments. Databricks, Dell, Microsoft, MongoDB, Pendo, and Zendesk all trust Reprise to serve over a million demos per year.



## Reprise Pros & Cons
**What users like:**

- Users appreciate the **user-friendly interface** of Reprise, enabling quick and efficient creation of interactive demos. (7 reviews)
- Users love the **seamless and interactive demos** of Reprise, enhancing their sales calls and product tours. (5 reviews)
- Users love the **seamless interactive demos** of Reprise, enhancing team collaboration and improving customer engagement. (4 reviews)
- Users value Reprise for its **intuitive interface** , simplifying the creation of interactive product demos and enhancing team efficiency. (4 reviews)
- Users value the **enhanced customer engagement** Reprise offers through its intuitive, interactive product demo capabilities. (3 reviews)
- Users praise Reprise for its **intuitive and user-friendly interface** , enabling seamless creation of impactful demos. (3 reviews)
- Communication Efficiency (2 reviews)
- Users value the **excellent customer support** from Reprise, enhancing their experience with helpful guidance and best practices. (2 reviews)
- Users appreciate the **easy creation of interactive demos** with Reprise, enhancing engagement and streamlining presentation efforts. (2 reviews)
- Easy Integrations (2 reviews)

**What users dislike:**

- Users find the **learning curve a bit steep** initially, especially for non-technical individuals and complex demos. (3 reviews)
- Users experience **buggy software** , with glitchy rendering and clunky image import handling affecting their workflow. (2 reviews)
- Users find it challenging to handle **spontaneous questions** during Reprise demos, which limits flexibility in interactions. (2 reviews)
- Users experience **slow performance** during lengthy demos, which can hinder usability and overall satisfaction with Reprise. (2 reviews)
- Users report that Reprise has a **learning difficulty** , requiring time and effort to master its technical aspects. (1 reviews)
- Users experience **placement issues** with misaligned screen pop-ups and occasional blank screens during usage of Reprise. (1 reviews)
- Poor Analytics (1 reviews)
- Poor Interface Design (1 reviews)
- Users find **poor usability** in Reprise, struggling with a steep learning curve and complex setup for demos. (1 reviews)
- Slow Loading (1 reviews)

## Reprise Reviews
  ### 1. A way to automation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** October 10, 2023

**What do you like best about Reprise?**

I am using screen capture and it is pretty straight forward. Tathered guides are making it an easy experience for the endusers to have a handon to the webpage/products.

**What do you dislike about Reprise?**

Facing some issues capturing graphical objects within webapage. Another part is the published guides are on reprise.coim domain. There should be an option to personalize the published URLs.

**What problems is Reprise solving and how is that benefiting you?**

It drives automation within the team and external customer base.  Making a guide saves time from doing repetitive tasks.

**Official Response from Carrie Saracini:**

> It's great to hear that Reprise is helping you automate and scale repetitive demo tasks. We're always actively working to improve the power and usability of our platform, so we appreciate your feedback! 


  ### 2. Repeatable software demos

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2023

**What do you like best about Reprise?**

It is nice to be able to do the same software demo over and over again without having to reset the data or worrying about software defect that could detract from the demo. It is fairly easy to start using Reprise. Customer Support is very personalized.

**What do you dislike about Reprise?**

The autosave sometimes interferes with last minute changes.

**What problems is Reprise solving and how is that benefiting you?**

Showing a product that is close to being released. It demoes very well and provides a stable, repeatable demo environment.

**Official Response from Carrie Saracini:**

> Thanks so much for your stellar review! We’re so glad to hear that Reprise is part of your strategy to bring new products and features into market. We're always actively working to improve, so your feedback means a great deal to us. Thanks for being a Reprise customer!

  ### 3. User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 04, 2024

**What do you like best about Reprise?**

Its user friendly and it is very similar to real demos and easy to edit the elemts there

**What do you dislike about Reprise?**

Its very dependent on web at this moment. Will love to have the mobile recording too

**What problems is Reprise solving and how is that benefiting you?**

It takes time for me to constantly reload my demos and this helps me save a lot of time to bring a message across to my customers

**Official Response from Karina Babcock:**

> Thanks so much for leaving this review. We’re glad to hear that you find Reprise user-friendly, and appreciate your request for mobile capabilities. Stay tuned for some exciting updates on this front!

  ### 4. Great and easy to use tool for demo automation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2024

**What do you like best about Reprise?**

Very easy to use as a plugin and to capture screens. I like how quick it is to learn and get started

**What do you dislike about Reprise?**

I wish there were more customisation options, and maybe an easy way to capture animations on a screen. The editor feature for some of the components are also fairly limited with how much we can change the elements.

**What problems is Reprise solving and how is that benefiting you?**

Our demos can get quite complex and the setup times are long. Using reprise allows us the capture key essences of the demos as a short taster before we schedule next sessions for a deeper dive. It could be used by anyone, even the customer

**Official Response from Karina Babcock:**

> We're thrilled to hear that Reprise has been helpful in capturing key aspects of your demos and reducing setup times. We're always actively working to improve, so your feedback about customization options and easier animation capture means a great deal to us. We appreciate you! 

  ### 5. Reprise for banking & FI Clients

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rohit K. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 18, 2023

**What do you like best about Reprise?**

The most helpful thing about Reprise is that it works like a refresher course for clients who generally cannot remember all aspects demonstrated in the demo. The upside is that it helps them revise it & clarify some doubts that they couldn't confirm during the live session

**What do you dislike about Reprise?**

I am still trying to figure that out. Whats there not to like?

**What problems is Reprise solving and how is that benefiting you?**

It works as a very effective refresher for all product demonstrations that we do for all our banking clients. Also helps those individuals who were not able to attend the demo.

**Official Response from Carrie Saracini:**

> Thanks for your review, Rohit! We love to hear from customers like yourself who are using Reprise-powered demos to educate and enable their buyers. We're always actively working to improve, so your feedback means a great deal to us. We appreciate you! 


  ### 6. Effective tool for developing click through models.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** October 10, 2023

**What do you like best about Reprise?**

It is user friendly if you have a little bit of background with web development. It captures the real application screens quite effectively. Their customer support team is strong and very capable.

**What do you dislike about Reprise?**

Several good features are not very obvious e.g. the management and swapping of clips or  the use of internal code messages for simple management of screens. A lot of functionality could be simplified if the design was improved with a business user in mind.

**What problems is Reprise solving and how is that benefiting you?**

We needed to present a solution that is still being developed. Even though the development is quite far along, there are several screens that would require a lot of data to be populated on the backend. Using reprise helps us bypass all the extra staging effort and showcase our solution elegantly.

**Official Response from Carrie Saracini:**

> Thanks for being a Reprise customer! We're glad to be a part of your strategy for bringing new solutions into market. We've been actively working on big enhancements to UX so that demo builders have easy access to our robust suite of tools. Stay tuned for some exciting updates on that front in the near future! 

  ### 7. Best Interactive demo platform for Go to Market teams

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abhinanth G. | Quality Analyst - Customer Success Excellence, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2023

**What do you like best about Reprise?**

Excellent features and has a very innovative interactive environemnt where clients can better engage with woth our high performing sales teams and understand our product and service offerrings better. We use this platform very frequently. Customer support is top notch and very easy to get started with implemantation

**What do you dislike about Reprise?**

Integrations could be more broader and pricing could be a little more competitive otherwise amazing and satisfactory.

**What problems is Reprise solving and how is that benefiting you?**

It helps automate interactive demos with our enterprise high value clientele and delivers them a very unique approach when it comes to delivery of go to marrket strategies

**Official Response from Carrie Saracini:**

> Thanks for your review, Abhinanth. We're happy to hear you're finding it easy to create customized interactive demos for your enterprise clients. We appreciate your feedback as we continue to evolve our product offerings. Thanks for being a Reprise customer! 

  ### 8. Very good tool to build demos quickly and efficiently

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 26, 2023

**What do you like best about Reprise?**

The fact that it can work on any website! So we can host some of our demos internally and it would still work.

**What do you dislike about Reprise?**

The user journeys can be improved by avoiding multiple clicks to get to the demo recording. 
Demos organization in my profile can be improved with list and thumbnail views instead of a bigger thumbnail.

I wish reprise could read the webpages on my local laptop instead of having it to be hosted on a server.

If reprise would work on a figma prototyp, it will blow up the software industry today!

**What problems is Reprise solving and how is that benefiting you?**

We wanted to build a quick demo for the customer presentation, we could build it smoothly.

**Official Response from Carrie Saracini:**

> Thanks for your review! We're pleased to hear Reprise is helping you build and deliver fast, effective product demos. We've taken in your feedback and suggestions to help us continue to evolve our product to meet your needs. Thanks for being a Reprise customer! 

  ### 9. Great and simple way of creating engaging demos

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** November 18, 2022

**What do you like best about Reprise?**

Very simple and intuitive way to creat demos and the ability to edit the captures.

**What do you dislike about Reprise?**

There are quite a few bugs coming up here and there in the software

**What problems is Reprise solving and how is that benefiting you?**

Easier demos to send directly to customers and the website which results in higher engagement.

**Official Response from Carrie Saracini:**

> Thanks for your review! We're thrilled you're finding Reprise to be a simple, intuitive solution to create high-performing product tours and leave-behinds. It sounds like you’ve been experiencing some unexpected bugs —we’d love to know more. Please email us at support@reprise.com so we can help get that resolved for you. Thanks for being a Reprise customer! 

  ### 10. Redefining Demos at a Whole New Level

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jean-Paul M. | Dynamics 365 Director Solution Architect | National Manufacturing, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2023

**What do you like best about Reprise?**

The exceptional combination of flexible scalability, user-friendliness, and ongoing innovation make them a fantastic choice for businesses seeking reliable software solutions.

**What do you dislike about Reprise?**

I would like to be able to replace the logo of reprise with the customer log in the tab.

**What problems is Reprise solving and how is that benefiting you?**

Reprise eliminates the need to repeatedly demonstrate demos and the anxiety of software occasionally failing to perform as expected. Say goodbye to those concerns with Reprise.

**Official Response from Carrie Saracini:**

> Hi Jean-Paul, thank you for taking the time to leave this fantastic review! It's wonderful to hear you're building repeatable, scalable demos with Reprise. We appreciate your feedback and suggestions as we continue to add new flexibility to our platform.

  ### 11. A great asset for great sales story telling

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** October 18, 2023

**What do you like best about Reprise?**

1. The learning curve is not too complicated
2. You can reuse much of what you create and SAVE time on demos
3. It is very easy to use and scale out to your team
4. You can chage data on the screen by just typing, no code. How cool is that?

**What do you dislike about Reprise?**

I wish it worked better on Edge
Capturing bots and things that look better as clips shold be easier
Sometimes screen capture resolution looks off

**What problems is Reprise solving and how is that benefiting you?**

This tool is automoating roughly 75 - 80% of my demo work. It is a huge time saver and I can focus on the storytelling aspect of my deals.

**Official Response from Carrie Saracini:**

> Thank you so much for your fantastic review. It sounds like you're saving significant time with Reprise-powered demos, and we're thrilled to hear it! Thanks for being a customer!

  ### 12. An overall good tool with some limitations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kevin A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 17, 2023

**What do you like best about Reprise?**

Being able to create product tours is key in today's SaaS Marketing world, and Reprise offers that possibility. The environment capture functionality is pretty easy to use and powerful

**What do you dislike about Reprise?**

The UX is a little complex and not necessarily as user friendly as the competition. The lack of simple analytics integration with Hubspot is also a clear limitation

**What problems is Reprise solving and how is that benefiting you?**

We needed a tool enabling us to showcase our product environment without having to rely on the actual product. Being able to capture our testing environment and showcase it as if it was the actual product is very useful.

**Official Response from Carrie Saracini:**

> Thanks for sharing your thoughts, Kevin! It's great to hear you're having success building tours and environments to showcase your product without relying on production. We appreciate your feedback as we continue to invest heavily in ease of use. Thank you for being a Reprise customer!


  ### 13. Great way to show off new product features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Reprise?**

Reprise is easy to use and has helped support many of our new product launches and is a great way for prospects to see the product before committing. Reprise is also relatively easy to use, even for non-coders, which is great. I also love working with our CSM, she is helpful, informative, and fun to work with.

**What do you dislike about Reprise?**

We have encountered some glitches with Reprise, but luckily their support team is great and has helped us to resolve the issues.

**What problems is Reprise solving and how is that benefiting you?**

Reprise is giving prospects an interactive way to experience the product and sales a more effective demo tool.

**Official Response from Jake Sotir:**

> Thanks so much for leaving this amazing review! 

  ### 14. Reprise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2023

**What do you like best about Reprise?**

Reprise is praised for its user-friendly interface, making it easy for people of all technical skill levels to create and share demos. Reviewers often mention the drag-and-drop functionality and clear instructions as major positives.

**What do you dislike about Reprise?**

It's important to remember that these are just some of the criticisms I've found, and many users also have positive experiences with Reprise. It's always best to consider your specific needs and budget when evaluating any software.

**What problems is Reprise solving and how is that benefiting you?**

Time-consuming and inefficient demo creation: Traditional demo creation involves manual recording, editing, and personalization, which can be time-consuming and resource-intensive. Reprise automates much of the process, allowing teams to create and share high-quality demos much faster.

**Official Response from Carrie Saracini:**

> Thanks so much for your review!

  ### 15. A useful tool for product clickthrough demo

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** October 17, 2023

**What do you like best about Reprise?**

It's definitevly a useful tool when it comes to create clickthrough demo (either guided or un-guided). 
By creating the demo flow you will make the demo available to customers or use it by yourself reducing system think\loading time.
You can also tailor demo by personlizing demo content on specific customer

**What do you dislike about Reprise?**

There is still some minor glitch when it comes to replace images and usability (e.g. adding a guide sometimes is confusing)

**What problems is Reprise solving and how is that benefiting you?**

Preparing demo flow in advance, focus on business value and avoidining wasting time typing data or waiting system to elaborate information or load pages

**Official Response from Carrie Saracini:**

> Thanks for your review! We’re so glad to hear that Reprise is making it easy to demonstrate value through custom, guided and unguided demos. It sounds like you've been experiencing a bug — we'd love to get that resolved for you. Please contact us at support@reprise.com for assistance. Thanks for being a Reprise customer! 

  ### 16. Acquia reprise review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Leena K. | Senior Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 26, 2023

**What do you like best about Reprise?**

Reprise has options to make replay text editable. It saves time of demo engineer. Moreover, i also love the feature of adding the video in repose

**What do you dislike about Reprise?**

Loading times sometimes are slow which makes customer leaving the demo.

**What problems is Reprise solving and how is that benefiting you?**

Its helping us to reach market more quickly and saving time for SEs to build demo

**Official Response from Carrie Saracini:**

> Hi Leena, thanks for your review! We're so happy to hear you're saving valuable engineering time with Reprise demos. Your feedback is much appreciated as we continue to improve. It sounds like you're experiencing some slower-than-usual loading times – our support team would love to learn more about this. Please contact us at support@reprise.com so we can take a look. Thanks for being a Reprise customer!

  ### 17. Innovative Interactive Demo platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** srinath k. | Senior Customer Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2023

**What do you like best about Reprise?**

It has a unique way giving the clients a greater customer experience by allowing them to dynamically interact with our executive enhancing their user experience. Ease of frequent use.

**What do you dislike about Reprise?**

Pricing and customer support could be better competitive .Integration isn't seamless enough. More features expected for the pricing.

**What problems is Reprise solving and how is that benefiting you?**

Enhancing the way our high value clients perceive our brand attributes and their idea of what our culture represents

**Official Response from Carrie Saracini:**

> Thanks for your review, Srinath! We greatly appreciate your feedback.

  ### 18. Great Interface, Customizable, could be improved with automatic capture

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hassan Z. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2023

**What do you like best about Reprise?**

I like the ability to be able to modify the existing pages via the visual editor, or with html, and JS. This level of flexibility really allows you to customize the deomo in ways that other platforms lack

**What do you dislike about Reprise?**

I wish that pages and linked pages screens and feautures were automatically captured. An example of this would be dynamically capturing a drop down box and all of the options associated with the drop down box as opposed to needing to utilize clips

**What problems is Reprise solving and how is that benefiting you?**

Reprise allows us to simulate what the customer experience would be like with the application based upon their unique scenarios and inputs, creating a custom demo that speaks to their challenges and pain points and how we are able to solve them

**Official Response from Carrie Saracini:**

> Thanks so much for your review, Hassan. We're glad to hear that the Reprise platform is allowing you to build authentic product experiences for your buyers. Our dropdown capture technology continues to be a focus, with big ease-of-use enhancements coming in the near future. We're always actively working to improve, so your feedback means a great deal to us. We appreciate you! 

  ### 19. Good for creating quick interactive demos

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** October 26, 2023

**What do you like best about Reprise?**

Capturing as it is screens with complete HTML content

**What do you dislike about Reprise?**

Not able to record desktop apps and mobile screens directly.

**What problems is Reprise solving and how is that benefiting you?**

Time to market for demos

**Official Response from Carrie Saracini:**

> Thanks for your review! We're glad you're finding success using Reprise interactive demos to improve your time to market. Thanks for your suggestions – we're excited to share that there's new functionality coming soon to the latest version of our editor that will make this a reality. Stay tuned or contact us directly to learn more!

  ### 20. Reprise - the solution to first call demos and demo leave behinds

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** October 26, 2023

**What do you like best about Reprise?**

Reprise helps me to show demos to customers without having to spend hours in preparation. When you're in a longer sales cycle it also helps to sell the value of your product after the presentation is done because you can create leave behind demos which customer can use on their own with guided steps configured by you.

**What do you dislike about Reprise?**

Reprise requires some level of ramp up before you can get started. Furthermore it also needs some custom code extension to work with specialised platforms. I'd love to see a native mobile screen capture function.

**What problems is Reprise solving and how is that benefiting you?**

Reprise helps to solve the problems of spending repetitive hours for demo creation, sales enablement and first call demos.

**Official Response from Carrie Saracini:**

> We're thrilled to hear that Reprise is solving these demo challenges for you and your company! Thanks for leaving us a review – your feedback is so appreciated. 

  ### 21. Reprise - Application Capture

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** October 11, 2023

**What do you like best about Reprise?**

Makes it easier to capture an application end to end just by navigating across various pages that we want to present the customers with.
Quick customer support.
Easy to update and deploy the application.

**What do you dislike about Reprise?**

No option to simulate real-time data.
Does not capture cookies and session data.

**What problems is Reprise solving and how is that benefiting you?**

It helps in capturing a application offline and update it with custom value, makes it easier to demo the products to customer without having to worry about causing issues on the production instance.

**Official Response from Carrie Saracini:**

> Thanks for taking the time to leave this great review. We’re so glad to hear you're having success building demo-ready environments with our Replicate product. We appreciate you! 

  ### 22. Brilliant self paced automated demos and trainings

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2022

**What do you like best about Reprise?**

Reprise has been great for us enabling the creation of both self-paced software demos for prospects as well as self-paced software training. 
It is ideal for the time of prospect that sales struggle the most to engage with. The self-researchers who do not like to be pushed or prefer to experience the tools themselves and take their own conclusions.

**What do you dislike about Reprise?**

Reprise is a new company that provides a great solution; however, the tool might still present a few bugs from time to time. I must also say that their technical team is very efficient and was able to address all issues my team faced; including some improvement requests that were requested.

**What problems is Reprise solving and how is that benefiting you?**

It is ideal for the time of prospect that sales struggle the most to engage with. The self-researchers who do not like to be pushed or prefer to experience the tools themselves and take their own conclusions.

**Official Response from Carrie Saracini:**

> Thank you for your review! We’re so glad you've found Reprise to be a valuable asset in your demo and enablement strategy. We're always actively working to grow, so your feedback and suggestions for improvement are much appreciated. Thanks for being a Reprise customer!


  ### 23. Fantastic Tour Capability!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 12, 2023

**What do you like best about Reprise?**

Reprise is constantly listening to their customers and adding more features that help our team deliver effective replays for our website. They also have a very helpful team and great documentation to get your best practices up to speed.

**What do you dislike about Reprise?**

I wouldn't change a thing about their team.

**What problems is Reprise solving and how is that benefiting you?**

We needed a way to allow site visitors to try out our application and provide interactive content. Repirse tours are exactly what we needed and they are fairly esy to use.

**Official Response from Carrie Saracini:**

> Thanks for your review! We're thrilled to be your partner in creating powerful, effective product tours for your website. Thank you for being a Reprise customer!

  ### 24. Reprise is great for showcasing our product and capturing the stories we want to tell in demos

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jodie R. | Product Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2022

**What do you like best about Reprise?**

Reprise has been a great tool to showcase areas of our product in a few clicks where we want to demo a specific feature or tell a story through the guides. I like that we are able to manipulate the text and data on screen to present the data in the way we want to without having to manually do this in the product.Being able to add a video recording to introduce our Produt Tours is also great for adding a personal touch! Support have also been great at responding quickly if we ever have issues or questions.

**What do you dislike about Reprise?**

Occassionally when using Reprise to preview a tour whilst editing it causes my browser to freeze and I need to restart it. We have also had some inconsitencies with auto-scroll and it not capturing certain elements on the screen but support have always assisted with soloutions.

**What problems is Reprise solving and how is that benefiting you?**

Reprise is great to give prospects an ia flavour of our product and showcase it before the demo stage, we are able to create specific tours for all of core products and it's great to give a snapshot.  It's also been a great help to utilise Reprise in sales demos with the auto type feature where we can avoid the sales person needing to manually type up lots of dummy text which takes time.

**Official Response from Jake Sotir:**

> Thanks so much for leaving this review, Jodie. We're always actively working on improving usability and performance, and your feedback means a great deal to us. Stay tuned for some exciting updates on that front in the near future!

  ### 25. Game Changing for our Go To Market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Betsy B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2023

**What do you like best about Reprise?**

The app is generally straightforward to use for putting together a simple demo. Very much like the ability to create different links for the same demo that we can gate with a form, embed in a site or landing page, or simply send a link. The Customer Care is excellent and very responsive.

**What do you dislike about Reprise?**

If you want to fully leverage Reprise, it's a learning curve. This is not a tool you just jump in and create a demo in an hour. Some of the features are not immediately intuitive and the knowledge base was a bit scanty. I had to do a bit of experimentation to figure out how things work together. The default black UI background is a distraction and is hard to discern some of the features.

**What problems is Reprise solving and how is that benefiting you?**

Reprise solved several pain points - consistent demos, being able to embed a clickable demo to play with before a trial, eliminating the need to cut videos all the time as a leave-behind, and having new and unique assets to send to prospects or use in our emails/landing pages. The most significant pain we had was telling a story across a real-life work process - video editing these pieces together was incredibly painful and time-consuming. 

We've used Reprise on our main site and seen our site engagement scores and times increase significantly. Our trial signups and trial engagements are far more quality than before - having a clickable demo lets people kick the tires and not waste our sales team's time. We can see that the Reprise demos are being shared via "dark sales" to others beyond the prospects we engage with. Reprise has been especially valuable in our fundraising cycles and investor updates - we put together demos with Reprise showing the current state and the vision where the product looks seamless between the GA product and our high-resolution comps. Putting that in a tight video is highly effective for investors and LPs to see the value  - as they say, "a picture is worth a thousand words." 

Lastly, when doing demos, our demo quality is far higher as we know exactly what we're clicking on and what will happen. No outages, so spinning wheels of death, no embarrassing bugs, etc. This allows us to keep tightly on script and demo very specific use cases. This saves us considerable time preparing for calls, and we can have various people available to do the demo.

**Official Response from Carrie Saracini:**

> Thanks so much for leaving this amazing review, Betsy! We’re so glad to hear that Reprise is helping your sales and marketing teams tell powerful stories and improve the demo experience. We're always actively working to improve usability and performance, and your review means a great deal to us. We’re glad to hear you’ve had a positive experience with our support team as well. Thanks for being a Reprise customer! 

  ### 26. Reprise: A decent tool for driving sales/technical demos

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** October 20, 2023

**What do you like best about Reprise?**

Ability to create modify screen captures

**What do you dislike about Reprise?**

Text guide alignment. It doesn't actually look same as viewed when editing vs when previewed.

**What problems is Reprise solving and how is that benefiting you?**

- Creating demos that can be distributed
- Demos give a feel of the actual console
- Reprise helps us to scale our demo content; just build it and share and as and when needed keep on making changes

**Official Response from Carrie Saracini:**

> Thanks for sharing your feedback. We’re so glad to hear that Reprise is helping you scale your demo strategy with product experiences that look and feel like the real thing. It sounds like you’ve been experiencing some issues with guide text formatting — we’d love to know more. Please email us at support@reprise.com so we can help get that resolved for you. Thanks for being a Reprise customer!  

  ### 27. Easy to use - Lots of great use cases

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tonya T. | Director, Partnerships, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2022

**What do you like best about Reprise?**

I love that we can use Reprise walk throughs to enable our sales team and my partner contacts.  It helps me ensure that the partners I'm working with understand how we can add value to their customers. The creation of walk-throughs is pretty simple once you get used to how the tools works. I especially like that I can change the content on the screenshots. Way easier than getting a vertical specific demo. Plus they added an "Un-do" button which I asked for!

**What do you dislike about Reprise?**

As a start-up Reprise is always adding features, which is great, occasionally this leads to things moving, or not being where they used to be.

**What problems is Reprise solving and how is that benefiting you?**

Giving our sales team a consistent resource as a follow up tool and to lead demos with. This gives our buyers a way to see the product and understand it, this has shortened our sales cycle.

**Official Response from Carrie Saracini:**

> Thanks for the review, Tonya! We’re so glad to hear that Reprise is helping your sales and partnership teams showcase product value. We're always actively working to improve usability and performance, and your review means a great deal to us. We appreciate you! 

  ### 28. Helps our teams focus on business value

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2023

**What do you like best about Reprise?**

I like the ability to create repeatability allowing our teams to focus on business value.

**What do you dislike about Reprise?**

There is a slight learning curve as there is with any software, after a matter of hours, I was up and running creating new demo content.

**What problems is Reprise solving and how is that benefiting you?**

Helping our teams focus on business value of demos vs technical conversations

**Official Response from Carrie Saracini:**

> Thank you for your review! We're so happy to hear Reprise is helping you showcase product value and scale best practices in your demo strategy. 

  ### 29. Dynamic Demo automation platform

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rahul Roy T. | Data Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2023

**What do you like best about Reprise?**

Innovative customer support and rich in features. Very easy to implement and helps with integration

**What do you dislike about Reprise?**

Pricing could be competitive for startups

**What problems is Reprise solving and how is that benefiting you?**

Automation of interactive demos without our enterprise clients and brand awareness

**Official Response from Carrie Saracini:**

> Thank you for the review, Rahul! We're thrilled to hear you're finding Reprise to be a feature-rich platform to enable your demo automation and creation strategy. We appreciate your feedback as we continue to grow. 

  ### 30. Cool tool, but very time consuming

**Rating:** 3.0/5.0 stars

**Reviewed by:** Beau M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2023

**What do you like best about Reprise?**

I love that reprise allows you to dive deep into a specific product feature and show prospects/visitors an inside view of the product. They can click around and see what the platform actually looks like from a guided perspective so they can really understand how the tool works.

**What do you dislike about Reprise?**

The time commitment associated with building a reprise tour is pretty substantial. Due to this, it can be daunting even to start one. Additionally, this requires an in-depth knowledge of the product, so folks who aren't on product/product marketing teams will probably have some difficulty building out the tours.

**What problems is Reprise solving and how is that benefiting you?**

Allows us to show prospects/visitors a more in depth view of product features without forcing them to sign up for a demo. We use reprise tours on our product pages to give these visitors a quick sneek peak into the product.

**Official Response from Carrie Saracini:**

> Thanks so much for leaving this review. It’s great to hear that Reprise is helping your team to create customized, compelling stories to showcase your product. Our product team has actively been working on making it easier than ever to create powerful demo and product tour experiences. Stay tuned for some exciting updates on that front in the near future! 

  ### 31. A great variety of demo capture tools, packed into one!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** February 09, 2024

**What do you like best about Reprise?**

Reprise has full HTML page capture and great renditions for demos.

**What do you dislike about Reprise?**

There are some glitches and bugs that require extensive documentation searching. Administration best practices aren't very clear.

**What problems is Reprise solving and how is that benefiting you?**

Reprise helps me create clickthroughs for customer-facing content.

**Official Response from Karina Babcock:**

> It's great to hear that Reprise is helping you create clickthroughs for customer-facing content. We're committed to addressing any issues and providing clear administration best practices. If you ever run into trouble, don't hesitate to email us at support@reprise.com so we can help. Thanks for being a Reprise customer!

  ### 32. Demo software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Blake Virgilio C. | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2023

**What do you like best about Reprise?**

Reprise gives us the ability to train our team on our software and allows them to train themselves on the software using guide rails.

**What do you dislike about Reprise?**

Only that you need to update it, but this would not be a problem for products that aren't constantly changing like ours.

**What problems is Reprise solving and how is that benefiting you?**

Training and demoing the software to both employees and customers.

**Official Response from Carrie Saracini:**

> Thanks so much for leaving this amazing review, Blake. We’re thrilled you've found success with Reprise for both your seller enablement and demo strategy. We appreciate you! 

  ### 33. Reprise to Redefine your life

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manash Ranjan S. | Sales Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2023

**What do you like best about Reprise?**

Innovative information about the current technological developments

**What do you dislike about Reprise?**

too much of briefing when you can come straight to the point

**What problems is Reprise solving and how is that benefiting you?**

Day to day transactions

**Official Response from Karina Babcock:**

> Thanks for leaving this review, Manash. We’re glad to hear that Reprise is benefiting you. 

  ### 34. Powerful tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chris S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about Reprise?**

Reprise was an excellent way to capture and give tours of our online SAAS analytics platform. It does have a steep learning curve, and in the one month we've been using it they have been ironing out some of the programming bugs that initially made it difficult to use. Their account support is good, as is their tech support.

**What do you dislike about Reprise?**

The biggest challenge I still have is that their interface (which surrounds the site image being annotated) is a mid-tone gray on a black field in tiny type. I have to work in a dark room to see it. Probably not an issue for most programmers, but just making the type 40% brighter would go a long way to solving this issue.

**What problems is Reprise solving and how is that benefiting you?**

Reprise helps us give our clients and presale target clients a direct guided experience of our products. Invaluable.

**Official Response from Carrie Saracini:**

> Thanks so much for your review, Chris! We're glad to hear Reprise is helping your team deliver invaluable guided product experiences. We're always actively working to improve usability and performance, and your review means a great deal to us. We’re glad to hear you’ve had a positive experience with our support team as well. Thanks for being a Reprise customer! 

  ### 35. Showing the art of the possible

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diana C. | Director Solutions Consulting, Install Base & RFP, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2023

**What do you like best about Reprise?**

It let's me change teh data people see on the page.  This eliminates coding work on my end and let's me make up a compelling story.  I can show endless ways to use our product, not just what it does or looks like.

**What do you dislike about Reprise?**

It has a lot of features buried under a lot of clicks or side bars.  Formatting the pages can be tricky.  I strongly recomend watching the trainings even if you like to learn by doing.

**What problems is Reprise solving and how is that benefiting you?**

Automating demos to existing customers who want to know what each feture is before they turn it on.  
Showing end to end integrations with partner products.
Empowering partner sellers to demo when we are not in the room.
Leave behinds after demos to job people's memories and share with friends.

**Official Response from Carrie Saracini:**

> Thanks for sharing your fantastic review, Diana! It's exciting to hear that Reprise is helping your sales teams tell compelling stories about product value. We're always actively working to improve usability and performance, and your review means a great deal to us. Thanks for being a Reprise customer! 


  ### 36. interactive demos on auto-pilot

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2023

**What do you like best about Reprise?**

user-friendly, easy to implement on any website in minutes, smooth and use it a few times a month

**What do you dislike about Reprise?**

could have additional features like insights on number of conversions and integrations with free version of HubSpot

**What problems is Reprise solving and how is that benefiting you?**

automates creation and standardization of demos instead of spending hours doing it manually or use boring videos

**Official Response from Carrie Saracini:**

> We're thrilled to hear you're having success automating and standardizing your demo strategy with Reprise. Your feedback and suggestions are so appreciated as we continue to evolve. Thanks for being a Reprise customer!

  ### 37. Fantastic Idea but might not be for every type of demo environment

**Rating:** 3.5/5.0 stars

**Reviewed by:** Vinh T. | Regional Sales Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about Reprise?**

Their new App Capture feature is fast, simple, and genius...only when it works. Our demo environment can be a little tricky and sometimes making a clone doesn't work. App Capture is a new feature and I hope to see it improve. Screen Capture works perfect, it just takes a lot more time to complete a demo environment.

Their support is AWESOME!!

**What do you dislike about Reprise?**

There are so many tools and tricks within the system that are hard to find/know about. It does require a lot of training to find out all the tricks and features.

**What problems is Reprise solving and how is that benefiting you?**

Our demo environment data is poor. It gets resynched daily and sometime the data isn't accurate. Reprise lets our team view a demo environment that is always the same.

**Official Response from Carrie Saracini:**

> Thanks for sharing your feedback about App Capture and our amazing support team! It's always our goal to make it easier for sales teams to tell great stories without the hurdle of messy demo environments. We appreciate you! 

  ### 38. It's the Best Demo Creation Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 06, 2023

**What do you like best about Reprise?**

The vast options and automation used on platform is beyond expectations. Gives an hollistic view to the clients through it powereful atomation and easy to explain it ot clients.

**What do you dislike about Reprise?**

No dislikes as such. it takes little efforts to creat but worth spending.

**What problems is Reprise solving and how is that benefiting you?**

Presenting detailed insights to prospect and hollistic view

**Official Response from Carrie Saracini:**

> Thanks for your wonderful review. We're glad to hear Reprise is helping you automate demo creation tasks. Thanks for being a customer — we appreciate you!

  ### 39. Absolute must have tool in the kit for modern SaaS platforms

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deepan N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 08, 2023

**What do you like best about Reprise?**

The benefits of reprise are multifaceted,  so much so that it is almost impossible to describe all of the potential use cases.  One of the main benefits will be for the pre-sales team and you organisation whereby they can create lots of assets to support them in delivering the full value delivered by your SaaS solution.  Examples of how they could do this could be to create virtual walkthroughs of the platforms to show prospects how they could be using the tool, or simply give them to your sales team for them to be able to show the tool without having the full technical knowledge or know how about where to click or how to use the tool. A second use case could be internal resource within your organization for the purposes of training and upskilling all of your employees on what various systems you use.  This could include your CRM solution your HR solution your expense solution your SAS platform itself that you are selling among other things.

**What do you dislike about Reprise?**

There is honestly not too much to dislike about reprise, but if I had to pick, I would say that sometimes performance can suffer if you're working on particularly large replays.

**What problems is Reprise solving and how is that benefiting you?**

Reprise essentially lets us build in-depth product demonstrations with the added benefit of being able to edit in post production as well as share these with prospects and clients to communicate the value of the tool without actually using pre-sales human resource.

  ### 40. Great Product with some limitations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2023

**What do you like best about Reprise?**

Great platform to collaborate between team to create great demos for various business purposes

**What do you dislike about Reprise?**

The UX needs improvement which sometimes is difficult to work with

**What problems is Reprise solving and how is that benefiting you?**

Making Product demos for customers across various geographic regions

**Official Response from Carrie Saracini:**

> Thanks for your review! We're glad to hear Reprise is helping you collaborate across teams to create customized demos for your verticals and business cases. We continue to invest heavily in our UX to make demo creation and customization easier, so your feedback is much appreciated. Thanks for being a Reprise customer!

  ### 41. Reprise Easy of Use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Megan K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about Reprise?**

-can send recorded Reprise videos as "first demo" to customers
-can track the history of details "dates, org names, etc" that can be reusable

**What do you dislike about Reprise?**

Not a tool you can  just jump in and create a demo in an hour. A bit of a learning curve. Some of the features are not very intuitive. I had to do a bit of experimentation to figure out how things work together.

**What problems is Reprise solving and how is that benefiting you?**

Ability to change the data people see on the page to make it more customizable. Allow my team to create a compelling story with relevant data without having to code.

**Official Response from Karina Babcock:**

> We appreciate your feedback about Reprise. It's great to hear that you find the ability to send recorded videos and track details beneficial. We understand that there may be a learning curve, and we're continuously working to improve the intuitiveness of our features. Thank you for sharing your experience.

  ### 42. Outbound BD's dream tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Milton d. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2023

**What do you like best about Reprise?**

Being able to bring value and show a visual representaiton of what your solution is, how it works, what it can accomplish and why they need it without any direct contact.

**What do you dislike about Reprise?**

Perhaps a better editing UI for the video production, more feasable embedding options or abilities to see how far into a video someone went before stopping.

**What problems is Reprise solving and how is that benefiting you?**

Many buyers hestitate to communicate with sellers due to the expectations put on them to purchase by going through the sales cycle. This tool allows for buyers to bypass the initial need for human interaction and allow them to reach out with genuine interest.

**Official Response from Karina Babcock:**

> It's great to hear that Reprise is helping your team bridge the gap between buyers and sellers, without the pressure of the traditional sales cycle. We appreciate your feedback about areas for improvement and will share this with our product team. Thank you!

  ### 43. Great Product that is still building

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jeremy S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2023

**What do you like best about Reprise?**

The product does a fantastic job for sales, marketing, and how-to guides. Being SaaS-based and easy to connect with support is a big win.

**What do you dislike about Reprise?**

I wish the app capture part of the product was more self-service and didn't require engagement with Reprise team to get it to work. Primarily, the self serve, and authentication challenges are the pain points.  That said, the Reprise teams works with you to get it working.

**What problems is Reprise solving and how is that benefiting you?**

Demo and Customer/ Prospect engagement and training.  Reprise enables us to reach a broader audience in a consistent and reliable fashion.

**Official Response from Karina Babcock:**

> Thanks for sharing your feedback,Jeremy. We’re so glad to hear that Reprise is helping your sales and marketing teams. We're always actively working to improve usability and performance, especially within the app capture part of the product. and your review means a great deal to us. Thanks for being a Reprise customer.

  ### 44. IT was good Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 06, 2023

**What do you like best about Reprise?**

It was very easy to understand. Implementation is quite easy. Support is good

**What do you dislike about Reprise?**

Customization is quite been difficult to do.

**What problems is Reprise solving and how is that benefiting you?**

ERP Expense Management.

**Official Response from Carrie Saracini:**

> Thanks for your review! It's great to hear you've had a good experience with our implementation and support teams. We continue to invest heavily in our user experience to make in-depth customization easier for our demo builders, so your feedback is much appreciated. Thanks for being a Reprise customer!

  ### 45. So far, meeting my expectations.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ethan J. | Senior Director, Solutions Engineering East/EMEA, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 19, 2022

**What do you like best about Reprise?**

The ease of screen capture makes it possible to spin up new 'replays' in just a few minutes. I appreciate that we're still learning how to use clips and other features. Still, the core functionality of stringing together views with realistic site navigation and guides or value positioning has been beneficial for our team. 

Additionally, the support has been steady and available tutorials were sufficient for primary users.

**What do you dislike about Reprise?**

I wish it could capture from additional sources (Figma, Invision, etc.). That would open up tremendous possibilities. Application capture replays have proven to have some limitations for our team, but we're working through it.

**What problems is Reprise solving and how is that benefiting you?**

Reprise is giving our team a go-to solution for lesser used demonstrations and personas, minimizing the data refresh and care/feeding of multiple zones. It is also, over time giving our team confidence in the form of stable back up visuals for all aspects of our product. We expect it will become a valuable tool in asynchronous presales engagement with prospects.

**Official Response from Jake Sotir:**

> Hi Ethan, 

Thanks so much for leaving your feedback here! Great to hear that you're finding Reprise easy to use. Also appreciate you leaving the suggestion about capturing from additional sources - I'll pass that feedback along to our product team. 

Best,
Jake

  ### 46. Great platform, perfect for product-led-growth

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew J. | Head of Growth / Marketing Lead / 1st Marketeer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2023

**What do you like best about Reprise?**

Big fan of Reprise. “With Reprise, you can very quickly build out a few screens and users themselves can click through a workflow and experience it for themselves without having to speak to a salesperson, it’s fundamentally different."

**What do you dislike about Reprise?**

Its complex to use and requires the owners (Typically marketing) to have a deep understanding of their own product to create effective tours. You need a person inside your org to enjoy leaning new tools and has product knowledge to get the most from the system.

**What problems is Reprise solving and how is that benefiting you?**

Three reasons: 

- showing the product workflows off to users who aren't sure if a demo is worth their time
- creating a reliable demo environment which guides new hires.
- internal training and enablement

**Official Response from Carrie Saracini:**

> Thanks so much for leaving this amazing review, Matthew. We’re happy to hear that Reprise helps your team qualify and engage buyers. We appreciate your business! 

  ### 47. Customer Engagement Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bill G. | Customer Engagement Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2023

**What do you like best about Reprise?**

Reprise is a fantastic tool.  I like using the solution to expand the scope of sales opportunities by educating other lines of business on my company's solution areas.  Reprise helps avoid situations where I need to use technical resources' valuable time on live product demonstrations.  Reprise is also valuable to give prospective customers a look and feel of our UI prior to a demonstration. This can lead to more productive and interactive live product showcases.

**What do you dislike about Reprise?**

All positive! I haven;t seen any issues or items I disliked in working with Reprise.  I have enjoyed the experience and look forward to finding positive ways to influence more sales opps.

**What problems is Reprise solving and how is that benefiting you?**

Using solutions consulting team's.  Cross-selling to new departments.  Proof of concepts  and other solution areas

**Official Response from Karina Babcock:**

> Thanks so much for leaving this amazing review, Bill. We’re so glad to hear that Reprise is helping you across several different use cases. We appreciate you! 

  ### 48. Easy to use, strong visuals

**Rating:** 4.0/5.0 stars

**Reviewed by:** Reese V. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 02, 2023

**What do you like best about Reprise?**

I like how quickly you can make video demos (if they're more simple). The end product is visually very appealing as well.

**What do you dislike about Reprise?**

The most difficult aspect about Reprise for me was that doing anything more complicated with formatting often required some coding, which was difficult to me.

**What problems is Reprise solving and how is that benefiting you?**

Reprise is helping us to provide more education to our customers about our platform and helping our CS to onboard customers faster and easier.

**Official Response from Carrie Saracini:**

> Thanks for your review, Reese! We’re so glad to hear that Reprise is helping your team provide a great onboarding experience. We're always actively working to improve ease of use, so your feedback means a great deal to us. 


  ### 49. Reprise Simplifies Distrobution of Knowledge Around Smaller Features

**Rating:** 3.5/5.0 stars

**Reviewed by:** Nic C. | Principal Program Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2022

**What do you like best about Reprise?**

Reprise makes it easy for us to create a walk-through of our partner integrations and newer product features to the field by providing a simple click-through with explainers. Qualitatively, this has saved us a lot of time from having a lot of repeat meetings.

**What do you dislike about Reprise?**

More on the technical side. There is no preview mode by screen resolutions. When a text popup or call out is low on the screen and a viewer has a smaller screen resolution, the popup with the next button can be missed.

**What problems is Reprise solving and how is that benefiting you?**

Reprise makes it easy for us to create a walk-through of our partner integrations and newer product features to the field by providing a simple click-through with explainers. Using reprise for field training has been great!

**Official Response from Jake Sotir:**

> Thanks for leaving this feedback, Nic! 

  ### 50. Great Resource

**Rating:** 4.0/5.0 stars

**Reviewed by:** Phoebe S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2023

**What do you like best about Reprise?**

Reprise is unbeatable at providing potential customers the ability to look "inside" your platform dynamically and independently.

**What do you dislike about Reprise?**

There is a bit of a learning curve and building tours can become quite tedious once they get to a certain length.

**What problems is Reprise solving and how is that benefiting you?**

We use Reprise for website visitors to see inside our platform while guided through the functions. We also use it as a follow-up to live demos so that potential users who were not present can also see some of the functionality.

**Official Response from Laura Kim:**

> Thanks so much for taking the time to leave this review!


## Reprise Discussions
  - [How do I take a screenshot of a web page that takes time to load?](https://www.g2.com/discussions/how-do-i-take-a-screenshot-of-a-web-page-that-takes-time-to-load) - 1 comment, 2 upvotes

- [View Reprise pricing details and edition comparison](https://www.g2.com/products/reprise-demos/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-05+18%3A35%3A10+-0500&secure%5Bsession_id%5D=a88dbab4-b34f-4120-af33-7d2dc869fdf2&secure%5Btoken%5D=b89b8d80d00ad3aa83bb002267c575533e808b234e337191fae1d7fdd6bafa90&format=llm_user)
## Reprise Integrations
  - [GitHub](https://www.g2.com/products/github/reviews)
  - [GitLab](https://www.g2.com/products/gitlab/reviews)
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [Marketo-Based Systems for Growth-Driven Marketing &amp; Sales Teams](https://www.g2.com/products/marketo-based-systems-for-growth-driven-marketing-sales-teams/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)

## Reprise Features
**Prospect Engagement**
- Live Demonstration
- Guided Demos
- Analytics
- Multiple Personas
- Interactive Product Tour
- Sandbox/POC Automation
- Reporting/Analytics

**Demo Management**
- Templates
- Demo Creation
- Demo Storage
- Custom Branding
- Integrations
- Editing
- Security
- Mobile App Demos

**Generative AI**
- AI Text Generation
- Generative AI

**Agentic AI - Demo Automation**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- AI Demo Agent or Avatar 

****
- AI Copilot
- Video Conferencing
- Screen Recording
- No-Code
- Meeting Notes
- Email Reminders
- Engagement Tracking
- Search/Filter
- Access Controls/Permissions
- Mobile Access
- For Sales/Marketing
- User Management
- Alerts/Notifications
- Event Scheduling
- Pipeline Management
- Personalization
- Calendar Sync
- API
- Annotations
- Screen Sharing
- Customizable CTAs
- Data Import/Export
- Workflow Management
- Communication Management
- Dashboard
- Collaboration Tools
- Website Visitor Tracking
- Lead Management
- Conversion Tracking
- Activity Tracking

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