--- title: Reprise Reviews meta_title: 'Reprise Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 175 reviews by the users' company size, role or industry to find out how Reprise works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 175 scale: '5' date_modified: '2026-08-04' parent_category: name: PreSales url: https://www.g2.com/categories/presales --- # Reprise Reviews **Vendor:** Reprise **Category:** [Demo Automation Software](https://www.g2.com/categories/demo-automation) **Average Rating:** 4.4/5.0 **Total Reviews:** 175 ## About Reprise The AI platform that auto-configures, auto-populates, and auto-maintains world-class demo environments. Reprise captures your application at the code level and injects AI-generated data for fully-interactive, reliable demo environments. Databricks, Dell, Microsoft, MongoDB, Pendo, and Zendesk all trust Reprise to serve over a million demos per year. ## Reprise Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of Reprise, enabling quick and efficient creation of interactive demos. (7 reviews) - Users love the **seamless and interactive demos** of Reprise, enhancing their sales calls and product tours. (5 reviews) - Users love the **seamless interactive demos** of Reprise, enhancing team collaboration and improving customer engagement. (4 reviews) - Users value Reprise for its **intuitive interface** , simplifying the creation of interactive product demos and enhancing team efficiency. (4 reviews) - Users value the **enhanced customer engagement** Reprise offers through its intuitive, interactive product demo capabilities. (3 reviews) - Users praise Reprise for its **intuitive and user-friendly interface** , enabling seamless creation of impactful demos. (3 reviews) - Communication Efficiency (2 reviews) - Users value the **excellent customer support** from Reprise, enhancing their experience with helpful guidance and best practices. (2 reviews) - Users appreciate the **easy creation of interactive demos** with Reprise, enhancing engagement and streamlining presentation efforts. (2 reviews) - Easy Integrations (2 reviews) **What users dislike:** - Users find the **learning curve a bit steep** initially, especially for non-technical individuals and complex demos. (3 reviews) - Users experience **buggy software** , with glitchy rendering and clunky image import handling affecting their workflow. (2 reviews) - Users find it challenging to handle **spontaneous questions** during Reprise demos, which limits flexibility in interactions. (2 reviews) - Users experience **slow performance** during lengthy demos, which can hinder usability and overall satisfaction with Reprise. (2 reviews) - Users report that Reprise has a **learning difficulty** , requiring time and effort to master its technical aspects. (1 reviews) - Users experience **placement issues** with misaligned screen pop-ups and occasional blank screens during usage of Reprise. (1 reviews) - Poor Analytics (1 reviews) - Poor Interface Design (1 reviews) - Users find **poor usability** in Reprise, struggling with a steep learning curve and complex setup for demos. (1 reviews) - Slow Loading (1 reviews) ## Reprise Reviews ### 1. I think it's great for bite sized customer training. **Rating:** 4.5/5.0 stars **Reviewed by:** Brockton H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2023 **What do you like best about Reprise?** Being able to provide guided walkthroughs to a customer is very beneficial. It helps with getting them to interact with the product. **What do you dislike about Reprise?** I think the UI can be a little clunky at times and it can be finicky when trying to select the correct item. Auto scrolling is also very rough, sometimes it works, other times it doesn't. **What problems is Reprise solving and how is that benefiting you?** The training of our customers been vastly improved by being able to provide them with guided walkthroughs. **Official Response from Karina Babcock:** > Thanks so much for leaving this review, Brockton. We’re so glad to hear that Reprise is helping with customer engagement and training. We've been actively working on improving the UI and won't stop until it's flawless! ### 2. Easy tool for sales demos **Rating:** 3.0/5.0 stars **Reviewed by:** Daniel K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Reprise?** It's quick and easy to navigate a sales demonstration and easy for our Development Team to make updates and changes to our demo platform when a new feature or functionality comes out. **What do you dislike about Reprise?** At the time, I don't have any issues with the tool. It's quick to maneuver from one screen to the next and so far haven't had any concerns besides hitting the back button. **What problems is Reprise solving and how is that benefiting you?** Efficient demonstrates. It's easier for our development team to make changes, add updates, and input new functionality into the demo platform so we can focus on other tasks **Official Response from Karina Babcock:** > Thanks so much for leaving this review, Daniel! We’re so glad to hear that Reprise is helping your team be more efficient. ### 3. Smooth Experience and Smart Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Leonardo M. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about Reprise?** Intuitive platform that give us the tools to build tours and edit them to our needs. **What do you dislike about Reprise?** It's somewhat difficult to export content to outside the platform. Also, when elements overlay on top of each other, it's impossible to edit, unless you make the changes in the html field. **What problems is Reprise solving and how is that benefiting you?** Reprise is providing us easy demo tours **Official Response from Carrie Saracini:** > Thanks so much for leaving this great review, Leonardo! We’re so glad to hear that Reprise is helping your team build great demos and tours to show off your product. We're always actively working to improve, so your feedback means a great deal to us. We appreciate you! ### 4. Reprise helps us show off our product! **Rating:** 4.5/5.0 stars **Reviewed by:** Lucy P. | Senior Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2022 **What do you like best about Reprise?** Reprise helps us to build clickable and interactive demos and product tours - we then use these on our website, email campaigns and social campaigns. It's easy to use and lets us quickly create professional demos and product tours. **What do you dislike about Reprise?** I prefer to use Safari when working on my Mac, so it would be great to get the same user experience as Google Chrome. However, this isn't a big issue; overall, the tool is excellent. **What problems is Reprise solving and how is that benefiting you?** Reprise lets us give prospects an idea of our platform from their first interest in our product, allowing them to preview the product without talking with someone. The software helps us to demonstrate new features and show off the benefits of our platform easily. **Official Response from Jake Sotir:** > Hi Lucy! Really appreciate you taking the time to leave us a review. We love working with your team, and are thrilled that you find so much value in Reprise. ### 5. Did not work for our business **Rating:** 0.5/5.0 stars **Reviewed by:** Jill V. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about Reprise?** We've had very few cases where Reprise itself is down / unavailable. **What do you dislike about Reprise?** Reprise is extremely manual to set up. It is rigid - if you have feature updates that you want to pull into your demo environment, you basically have to build it again from scratch, and it's not easy to do. We've had countless issues with it and could not in good faith recommend the product to other somewhat complex to complex Saas products. **What problems is Reprise solving and how is that benefiting you?** We purchased Reprise to demo our product and protect the data of our existing customers. **Official Response from Carrie Saracini:** > Hi Jill, thank you so much for taking the time to share your thoughts. We're sorry your experience with Reprise hasn't met expectations so far. We've recently made a big investment in ease of use and would love the opportunity to hear more about your concerns and share the near-term future of Reprise. If you're interested in speaking further, please reach out to your CSM! ### 6. Simple and Intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Leonardo M. | Platform Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2023 **What do you like best about Reprise?** Reprise is a very intuitive platform that provides the user with a simple experience for tours and tutorials. **What do you dislike about Reprise?** Exporting the content from the platform is quite challenging, especially if you want to export only segments. **What problems is Reprise solving and how is that benefiting you?** Reprise came to us as a solution for a client to manage tours for their employees. **Official Response from Karina Babcock:** > We're glad to hear that you find Reprise intuitive and simple to use for tours and tutorials. We appreciate your feedback about the challenges with exporting content, and we'll take that into consideration for future improvements. Thank you! ### 7. A Much Improved Product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2022 **What do you like best about Reprise?** The idea of Reprise is simple but very clever; scraping on the HTML/CSS to get an application snapshot makes it very simple and lightweight to create tours of your applications quickly. They have many extra customization options, but you need some front-end skills to get the most out of them. It's nice that they're there, though, and the basic options are solid enough to make very captivating tours easily. They're also open to working with you to create custom work, which is appreciated. **What do you dislike about Reprise?** The backend was essentially broken for the longest time, and it was incredibly frustrating to build tours, to the point where it almost wasn't worth the effort. The support team helped rectify some of these issues, and the app chat feature was useful in that regard. I will say that the product is much improved and looks pretty stable now. Customer support has been lacking - I've had three separate CSMs for a year. The first didn't know anything technical about the product, so wasn't much help. I never met the second before I got transferred to the third (who seems very pleasant/capable). I engaged with one of their internal teams to try and do something custom, and it was very frustrating; I felt like they didn't hear my requirements (which were detailed with video examples), and they delivered sub-par work - I would have preferred they had just told me what I wanted couldn't be done, rather than be led along. The interface was also constantly changing, although I feel like they've settled on it now. But during the changes, it wasn't enjoyable having to re-learn how to build tours. **What problems is Reprise solving and how is that benefiting you?** Reprise lets us create lightweight product tours. These tours are a tremendous internal learning resource and perfect for helping us capture leads via linkedin outbound and website inbound prospecting. **Official Response from Jake Sotir:** > Thanks so much for taking the time to leave this thorough feedback. Very sorry to hear that the road up until now has been less than smooth, but also super encouraged to hear that you feel more settled and are confident about the future. We are, too :) ### 8. Impressive and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Isaiah B. | Associate Product Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2022 **What do you like best about Reprise?** Just how easy it was to capture screens in our product and port them into Reprise. Additionally, once in Reprise, all the tools are incredibly easy to pickup, and the support + resources they provide help pick up the slack for anything more difficult. I'm far from technical but found using Reprise a breeze. **What do you dislike about Reprise?** Sometimes it can be a little difficult selecting the correct element in your recording of Reprise. Otherwise, it's hard for me to really nitpick my experience at all. **What problems is Reprise solving and how is that benefiting you?** Reprise made it easy for me to create a video demo of my product while omitting any potentially sensitive customer information. Additionally, it's an invaluable resource for creating scrubbed screenshots for learning content. **Official Response from Jake Sotir:** > Thanks so much, Isaiah! Appreciate you taking the time to leave a review and for being a customer! ### 9. Reprise really helps us showcase the product & customize demos easily **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2022 **What do you like best about Reprise?** I love the ease of use! I can simply click, type and voila I have a customized industry level demo. I also like that you can go in-depth and the support from the team is amazing to help you if you get stuck. **What do you dislike about Reprise?** It can freeze up while you are editing which can be frustrating. I haven't had any problems with a published replay but in the editing experience there can be some bugs that won't always save the work or it freezes and you have to exit and get back in. **What problems is Reprise solving and how is that benefiting you?** As a product marketer, we always need to show the product but internal demo environments are always hard to customize for different industries. We are now able to allow prospects the ability to see the product without having to talk to someone. We are also enabling our SE team with easily customizable demos so that in a couple clicks they can create an industry or even company specific demo. Really makes my job easier to show the product! **Official Response from Jake Sotir:** > Thank you so much for leaving this review! So glad to hear that Reprise makes your job easier as a PMM. ### 10. Very powerful to help create impactful demos **Rating:** 4.5/5.0 stars **Reviewed by:** Chris M. | Customer Success Manager (Hyper-growth startup) (AI & QA), Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2022 **What do you like best about Reprise?** You are not limited to simply what you capture from your source. I love being able to edit the HTML of the captures to change what is being displayed on the replays. This functionality is excellent and helps when you need to ensure that the story you are telling through the Replays is consistent. Customer Support is also very prompt, and it's obvious that they put a lot of effort into resolving any issue that may crop up. **What do you dislike about Reprise?** I find the overall UI a little confusing at times and not as intuitive as it could be. **What problems is Reprise solving and how is that benefiting you?** Reprise allows visitors to our website to go through tours of the product. **Official Response from Jake Sotir:** > Thanks for taking the time to leave a review, Chris! We love hearing about how great our Support team is (and we happen to agree!) ### 11. A Versatile Tool that Creates Demo Magic **Rating:** 4.5/5.0 stars **Reviewed by:** Kari R. | Demo Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Reprise?** I like how easy it is to create reusable customizable demos. The tool is easy to use, and the replays are versatile. The clips are my favorite. They make a smooth transition and show functionality that takes our demos up a level. **What do you dislike about Reprise?** The tool has undergone several improvements over the last couple of months, significantly reducing any previous concerns. My biggest pet peeve is not being able to drag and drop where the clips are positioned on the screen. **What problems is Reprise solving and how is that benefiting you?** We needed software to help us demonstrate new features and functionality of our next-generation product as it is released. This has allowed us to do that in real-time. **Official Response from Jake Sotir:** > Hi Kari! Thanks so much for leaving this review. We really take your words to heart, and are thrilled you've been pleased with the direction of our product in recent months. We think you'll love what's coming next, too! ### 12. Great early-stage product **Rating:** 4.0/5.0 stars **Reviewed by:** Michael S. | Head of Customer Education, Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2022 **What do you like best about Reprise?** Being able to have a blank slate for anonymized content through Reprise is a game-changer for us. The ability to create a fully custom version of my software (of course, with some caveats) is one we sorely missed previously. **What do you dislike about Reprise?** I don't like that they laid employees off recently, I feel like a lot of the more in-depth features require additional coaching to use, and there's quite a few bugs at this point. But it's an early-stage product, so if you're paying for it, you should know that already. **What problems is Reprise solving and how is that benefiting you?** Before Reprise I wasn't able to demo my product without manually photoshopping customer details out. Now, once the dirty work of building my demo environment was done, I can customize in a number of ways to show my customers a product that's relevant to them. ### 13. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Ethan C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Reprise?** Reprise is very easy to use and easy to configure! **What do you dislike about Reprise?** None come to mind. My experience with Reprise has been very positive , it is easy to use. **What problems is Reprise solving and how is that benefiting you?** Reprise helps us perfom SaaS product demos with quick load times while preserving functionality. **Official Response from Carrie Saracini:** > Thanks so much for leaving this amazing review, Ethan. We’re so glad to hear that Reprise is helping you quickly and easily create customized demos of your product. We're always actively working to improve, so your feedback means a great deal to us. We appreciate you! ### 14. Best way to create a tailored demo for your prospects and clients **Rating:** 5.0/5.0 stars **Reviewed by:** Aidan M. | Associate Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Reprise?** Reprise lets you create the most tailored demo for your prospects and clients. Being able to slice and dice sections of our platform into a guided demo format has been extremely helpful when trying to get new prospects on calls. Reprise also helps us answer "how to" questions about our platform in a digestible manner. **What do you dislike about Reprise?** The only downside is when you're creating your original demos. It is pretty time-consuming. That being said, once you a few are created, it is easy to build off of existing demos and snippets. **What problems is Reprise solving and how is that benefiting you?** The hardest part of my job is finding new clients. Many times prospects come to you and say can you send me a demo and more information. Being able to have a step by step guided demo has been a huge help. **Official Response from Jake Sotir:** > Thanks so much for this review, Aidan! Awesome to hear you've gotten such great use out of Reprise as an AE. ### 15. Great use for follow ups and demo! **Rating:** 5.0/5.0 stars **Reviewed by:** Alex G. | Mid-Market Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Reprise?** Following up for demos and getting more stakeholders to see the platform! **What do you dislike about Reprise?** Wish I could keep everything the same and just be able to change the profile picture. **What problems is Reprise solving and how is that benefiting you?** Not being able to show the product to everyone. **Official Response from Karina Babcock:** > Thanks so much for leaving this review, Alex. We’re glad to hear that Reprise is helping you share your product with more stakeholders, and will share your feedback about being able to change the profile picture with our product team. ### 16. Reprise for Business **Rating:** 4.0/5.0 stars **Reviewed by:** Diego S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Reprise?** I liked how the text flows in Reprise screens, it's very useful to build learning materials **What do you dislike about Reprise?** Sometimes is hard to export a file to translate and localize it in languages around the globe. **What problems is Reprise solving and how is that benefiting you?** Localization **Official Response from Karina Babcock:** > Thanks so much for leaving this review, Diego. We’re so glad to hear that Reprise is helping you build effective learning materials. You aren't the first customer to ask about localization - stay tuned for some updates on this front in the near future! ### 17. Reprise has been a great tool for our company, its easy to use . wish it had more features. **Rating:** 3.5/5.0 stars **Reviewed by:** morrad b. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Reprise?** ease of use, how quickly I learned it and implemented it within our sales org, the current features work well, **What do you dislike about Reprise?** I wish some things were not as glitchy, global linking for example. and wish there were more features. **What problems is Reprise solving and how is that benefiting you?** training and quick demos ### 18. Helps showcase your platform in a fun, interactive way! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Reprise?** Reprise is a great tool for showing potential customers the value of your product without needing to take time out of their day for a demo. We have found that it more prospects have taken meetings with us after seeing the Reprise Demo first! **What do you dislike about Reprise?** I think the main challenge with Reprise is getting people to actually click through it. I find that it doesn't always hold people's attention, but it at least gets them interested. **What problems is Reprise solving and how is that benefiting you?** Reprise solves the issue of prospects not knowing what our platform is, or how it works. We are essentially able to give them a self-guided demo WITHOUT needing to give them access to a sandbox. **Official Response from Jake Sotir:** > Thanks so much for this review! It's so great to hear you've seen such a positive impact to your number of meetings booked :) ### 19. Great Demo Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Amanda L. | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Reprise?** Simple platform to use and navigate. Really like the tool **What do you dislike about Reprise?** I am new to the tool so I don't have any dislikes yet **What problems is Reprise solving and how is that benefiting you?** visibility into the demos our solution consultant team holds **Official Response from Carrie Saracini:** > Thanks, Amanda! We’re so glad to hear that you're finding it easy to use Reprise to show off your product. We appreciate you! ### 20. good for short, quick personalised product tours **Rating:** 4.5/5.0 stars **Reviewed by:** Karthik K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Reprise?** good for short, quick personalised product tours **What do you dislike about Reprise?** Better analytics like with pendo, HEAP etc. Its still a bit basic **What problems is Reprise solving and how is that benefiting you?** good for short, quick personalised product tours **Official Response from Carrie Saracini:** > Thanks so much for leaving this great review, Karthik. We’re so glad to hear that Reprise is helping you make quick, personalized product tours. We're always actively working to improve, so your feedback means a great deal to us. We appreciate you! ### 21. Robust yet expensive tool for building interactive product demos **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Reprise?** Out of all the demo platforms I have tried (Reprise, Tourial, Walnut, Navattic, Storylane), Reprise has the largest feature set and most powerful editing tools. **What do you dislike about Reprise?** Despite Reprise's robust features, the platform was incredibly buggy and by far the most expensive of all demo tech offerings. Creating compelling demos was often hindered by fighting the platform bugs. **What problems is Reprise solving and how is that benefiting you?** Using a code-based capturing method to replicate the front end of web applications and providing interactive self-service product demos to prospective customers, support agents, and new hires. **Official Response from Carrie Saracini:** > Thank you so much for taking the time to share your thoughts. We're sorry to hear about the bugs you've encountered—we’d love to know more. Please email us at support@reprise.com so we can help get that resolved for you. We've recently made a big investment in ease of use and performance and would love the opportunity to hear more about your concerns and share the near-term future of Reprise. ### 22. Love it. An amazing way for prospects to see our product sooner. **Rating:** 5.0/5.0 stars **Reviewed by:** Tom P. | Head of Digital Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2022 **What do you like best about Reprise?** I love that we can easily create accessible product tours for our website, giving visitors an instant experience of our platform. It's easy to use, and the support is first-class. **What do you dislike about Reprise?** Occasional freezes but very rare. Support has always been on hand. **What problems is Reprise solving and how is that benefiting you?** We wanted to give people a flavour of the product earlier in the buying journey. We've found it helps with discovery and enables business cases to be developed much faster. We can create tours for multiple use cases, personas & new features extremely quickly. **Official Response from Jake Sotir:** > Hey Tom - thanks so much for the kind words here! We never get tired of hearing praise for our Support team :) ### 23. Great software for product tours, not "quite there yet" for demos **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2021 **What do you like best about Reprise?** The team was extremely helpful in working on custom requests and features to ensure we were successful. They were a joy to work with, and their ongoing support has been invaluable. The product itself is also highly flexible and powerful. **What do you dislike about Reprise?** The UI could still use some work, and various glitches are still common. The product has a "work in progress" feel to it. Lots of the work I do in the product is "hacky." If you have even a moderately complex product, they'll also struggle with the "demo" use case **What problems is Reprise solving and how is that benefiting you?** We didn't have a way to showcase the product without a demo, and we were struggling with demo requests. Now, we're able to move people through the buyer journey with a more product-led growth motion. **Official Response from Jake Sotir:** > Thanks so much for taking the time to leave this feedback. So happy to hear you've found so much value in working with our team! ### 24. Very flexible and robust solution **Rating:** 5.0/5.0 stars **Reviewed by:** Robert B. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2023 **What do you like best about Reprise?** The solution is easy for both technical and no-technical users to build very professional demos. **What do you dislike about Reprise?** Role based access in their professional version seems like a reasonable feature to add. **What problems is Reprise solving and how is that benefiting you?** Reprise is helping us build custom demos for a diverse client base. It is also helping us to better engage with users at the top of the sales funnel to build more sales velocity. ### 25. Easy and powerful - give your prospects an experience that's better than a demo **Rating:** 4.5/5.0 stars **Reviewed by:** 🖥 Peter B. | CEO & Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Reprise?** It's extremely powerful, but also easy to use. You can do very sophisticated things with it if you want to dive deep, but you can also just capture some screens and publish with minimal fuss. **What do you dislike about Reprise?** The editor UI is a little buggy at times, but usually just small annoyances. **What problems is Reprise solving and how is that benefiting you?** Giving a stable, reliable and consistent customer experience at the early funnel stages **Official Response from Jake Sotir:** > Wow - thanks so much for the review, Peter! ### 26. Reprise is a swift tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Courtney M. | SDR, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2022 **What do you like best about Reprise?** Reprise is helpful because it's helped build product knowledge for a new SDR. Being able to share a link to our solution easily is a dream come true. **What do you dislike about Reprise?** Sometimes it can get buggy, but the problem was addressed quickly and hasn't happened again. **What problems is Reprise solving and how is that benefiting you?** Reprise is helping me solve the problem of showcasing the highest part of our solution. I benefit because as a result, I have more engaging talks with prospects. **Official Response from Jake Sotir:** > Thanks so much, Courtney! Really cool to hear you've found such awesome success using Reprise as an SDR. I'm sure your prospects love being able to experience your product in an interactive way as much as you love sending it to them! ### 27. Demo vignettes **Rating:** 4.0/5.0 stars **Reviewed by:** Deepak N. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Reprise?** Easy to build short demos to highlight specific product features and share them with customers. **What do you dislike about Reprise?** This may already exist but I have not checked this out yet. Need to find best practices for building good reprise demos. **What problems is Reprise solving and how is that benefiting you?** We don't need to host and maintain complex demo env on AWS **Official Response from Karina Babcock:** > Thanks for leaving this review, Deepak. We’re glad to hear that Reprise is helping you easily build customer-facing demos. To find best practices, when you're in Reprise go to Resource Center -> Help Center and you should see a whole section called Best Practices, which includes workbooks and short articles. You can also reach out to your Account Team or Support for help finding targeted best practices based on what you're looking to do. Hope that helps! ### 28. Great presentation and marketing tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jesus P. | Software Engineering, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2022 **What do you like best about Reprise?** We like that it is easy to use, record or capture application screens, it allows us to create sequences of screens imitating the operation in a very didactic way and presenting the client with an interactive and safe demonstration. **What do you dislike about Reprise?** Sometimes we have been stuck, but until now we have not had any type of important complications, we would like it to be updated more often and add more tools. **What problems is Reprise solving and how is that benefiting you?** It has allowed us to have a professional tool, it has changed the way of presenting the operation of our applications, without having to create reduced versions of the systems that generate unnecessary costs, it also allows us to make the demonstrations more interactive and allows add documentation while customers walk through the screens. ### 29. excellent for teaching click paths **Rating:** 5.0/5.0 stars **Reviewed by:** Brooke B. | Revenue Enablement - Global XDR teams, Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2022 **What do you like best about Reprise?** ability to create custom click paths in a safe environment that doesn't impact customers (I.e. folks can practice without actually sequecning real customers) We currently use reprise to teach our reps how to demo the Outreach platform and/or add people to sequence **What do you dislike about Reprise?** I'm not sure if it's just the level of investment that we purchased but it would be fab if there was an option to white label the domain. Instead of something like "https://app.getreprise.com/launch/D6zJz16/", it could be "companyname.reprise.demo.com" or something easy to search if you forget to save the specific link. **Recommendations to others considering Reprise:** be very specific with the click paths don't put too many details in the text sections in guided demo **What problems is Reprise solving and how is that benefiting you?** ability to teach specific demo click paths at scale teaching workflow to new hire XDRs (how to add people to sequence) I do find that our team is more productive, and that reps understanding of how to execute a click path is improved ### 30. Reprise for legit leads **Rating:** 4.5/5.0 stars **Reviewed by:** Parikshit C. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2022 **What do you like best about Reprise?** When it comes to leads, we know how difficult it is to fetch high-intent leads. Pushing budgets and yet not meeting expectations in terms of quality is a significant issue. That's where Reprise would be beneficial, saving a lot of money and getting quality leads. **What do you dislike about Reprise?** With Reprise, there are not many problems. A few little bugs are okay, which we face even with significantly matured apps. **What problems is Reprise solving and how is that benefiting you?** Reprise is very mature in its strategy and digital marketing process. It helped us build a repeatable pipeline engine, while we focused on revenue generation with our product. **Official Response from Jake Sotir:** > Thanks so much for taking the time to leave this review, Parikshit! Love to hear that you've seen this kind of value from Reprise in your sales process. ### 31. Great way to showcase your product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Reprise?** Reprise makes it easy to showcase our product and creates a choose-your-own-adventure style tour. Users can easily check out the areas of the product they are most interested in demoing. Reprise also has an integration with G2, so you can easily showcase your demo on your G2 page, which is another perk! **What do you dislike about Reprise?** We hit some road bumps when trying to connect Reprise with our Google Analytics account for increased analytics/insights but the G2 team was quick to help us resolve this and get it working. **What problems is Reprise solving and how is that benefiting you?** Reprise allows us to easily showcase our product on our website. It shows the UI, features, and ease of use of our product. We also get insights into how long people are spending on the tour, the buttons they click, etc. **Official Response from Jake Sotir:** > Thanks so much for taking the time to leave this great feedback! Love the shoutout about the new G2 integration, and so glad you're seeing value from it :) ### 32. Reprise is a Special Platform that has Brought Value to our Organization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2022 **What do you like best about Reprise?** Reprise has helped shorten our sales cycle. We've been able to send unique product tours to our prospects that have gone cold, and have heard back from them and continued the sales conversation as a result. We also post product tours on our website, and it's worked well for us as a lead-generation tool. So both the marketing and sales teams have had success with Reprise! **What do you dislike about Reprise?** I think Reprise's analytics could continue to improve. They've upgraded their analytics dashboard recently and it had some important updates, but I think the platform could offer more insight and stats in future updates. **What problems is Reprise solving and how is that benefiting you?** Reprise has helped my organization shorten a prospect's sales cycle by providing a platform that makes it easy for our team to create unique, custom product tours that speak directly to our prospects. **Official Response from Jake Sotir:** > Thank you so much for leaving this feedback! Incredible to hear that you've experienced success with Reprise across several different teams and that you've seen such a material improvement in the length of your sales cycle. Thanks for being a customer! ### 33. Amazing software for interactive demos **Rating:** 4.5/5.0 stars **Reviewed by:** Derek J. | Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2022 **What do you like best about Reprise?** The actual demo that is created is amazing and gets much more traction than a simple image. Additionally, the user interfaces to create said demos are generally very easy to use and intuitive. Capturing the copies of websites to use within a demo is a simple keypress. Understanding the flow of the demos as you're creating them is ultra-simple, and when you start getting into the 50+ steps, it is a life saver. **What do you dislike about Reprise?** Their web capture plug-in used to contain a "delay" function, which was a nice nuanced feature to have; however, it has since gone missing or I'm insane. Occasionally, the text pop-ups get cut off by the edges of screens (due to the dynamic nature of modern websites); however, the software doesn't seem to correct this... yet. So, make sure all of your text boxes are as central as possible! If there was the ability to add images to be displayed, it would greatly improve the number of use cases I would have for it (showing reporting exports as images that pop up, or showcasing what something would look like in a screenshot of an Excel spreadsheet, for instance) Embedding a demo on a website has some... kinks to work out. **Recommendations to others considering Reprise:** If you're looking for something to make your product stand out, this is definitely a great tool. **What problems is Reprise solving and how is that benefiting you?** We've used Reprise for replacing initial demos / inbound leads to our website with clickable Reprise demos. This has been greatly helpful to us in terms of satisfying inbound onlookers, as well as being a solid talking point for initial meetings. ### 34. Incredibly powerful tool for clickable demos - bit of a learning curve **Rating:** 3.5/5.0 stars **Reviewed by:** Jordan R. | Director of Product Management, Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2022 **What do you like best about Reprise?** It's the most feature complete solution out there. We looked at other alternatives, and only with Reprise could we capture a fully functional DOM and edit the contents of it. We made an openly clickable product tour (it took a long time to build, but was exactly what our users want to see rather than a fixed walkthrough of certain screens). **What do you dislike about Reprise?** Because it's so powerful, there are dozens of places to make changes and we didn't always know the right spot to make those updates. Tool is a bit expensive, but the CSM support has been solid and they've given a lot of guidance about how best to use the tool. **What problems is Reprise solving and how is that benefiting you?** We build external, customer facing, openly clickable product demos with Reprise. We've put these on landing pages & the CTR + Demo requests are higher than our other pages. ### 35. Produce interactive guides for your customers and prospects **Rating:** 5.0/5.0 stars **Reviewed by:** Alex R. | Chief Information Officer & Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2022 **What do you like best about Reprise?** We use GetReprise to allow our prospects to "use" our product without giving them full access. You can create working demo's of your product, including click-throughs and all of the usual functionality but you can also include useful signposts to help them understand what's happening and why. This is just one scenario it can be used in but there's a load of other applications you can use such as help guides, product tours, etc. **What do you dislike about Reprise?** It can be tricky getting started using the screen recorder. If you start going too fast you can miss things and then it can be a bit fiddly to get something back in. Once you get the hang of things and learn to slow down it's brilliant. We did need to engage with the team at reprise to help us get started with the first few walkthroughs we needed. **Recommendations to others considering Reprise:** Reprise is a brilliant tool - especially if you need to do product walkthroughs or guides around your product for prospects. Have a try of the screen recorder and create a few dummy bits of content - reach out to Reprise team for support as they were super helpful to us. **What problems is Reprise solving and how is that benefiting you?** We can now send a link to a Reprise demo of our product to one of our sales prospects. we've created - for example, a tour of our dashboard or a report. If a prospect want's more understanding we can send the link and they can have a play around and use the product like they would if they were logged in to our platform. It's invaluable for showing users how simple things are. We also have these on our website so we can show someone a functioning demo rather than just a picture of a report - that means they can understand what it's going to do rather than look at the picture and guess. ### 36. Reusable, winning product walk thru's **Rating:** 4.0/5.0 stars **Reviewed by:** Stephanie L. | Sr. Solutions Consultant and Healthcare Practice Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Reprise?** The end product is a beautiful, informative, customized product walk through experience that is helpful for PreSales, Training, Product Adoption and many other purposes. I've deployed Reprise "replays" to show customized workflows to prospects and gotten great feedback. Great that it provides a repeatable resource for a hands-on experience. **What do you dislike about Reprise?** The system itself is a bit cumbersome to use. Not a fan of the Chrome plug-in. More time intensive to build out than I would have liked. Probably gets easier to use over repeated use but definitely some friction starting out. **Recommendations to others considering Reprise:** take the time to learn it and enable your teams to use it **What problems is Reprise solving and how is that benefiting you?** Helps us solve the difficult (and frequent) ask in the Sales cycle for "hands-on" time in the system. Or wanting to experience the platform without the commitment of time or resources to a longer pilot. A replay is a much easier lift and is self serviceable by the customer/prospect once they have it in their hands. ### 37. Maturing product, responsive team **Rating:** 3.5/5.0 stars **Reviewed by:** Erin W. | Director Technical Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Reprise?** The team of people behind Reprise is very committed. Their dedication to finding a solution and helping you achieve your goals is apparent in every conversation. There is good flexibility in the platform that helps you match your branding to create a seamless experience from your main site and the Reprise Replays. **What do you dislike about Reprise?** The product reflects its youth. There are bugs that the end-user will face, but - while it's annoying to run into a glitch - I haven't faced something that the Reprise product and support teams couldn't overcome on the back end whilst they work to build a more permanent solution in the end-user experience. **What problems is Reprise solving and how is that benefiting you?** Demonstrating a solution that involves real-time voice calls is difficult outside of a live demo. Our old solution relied heavily on video, but that's not as engaging as something self-paced. Reprise helped us bridge that gap nicely - now we can allow customers and prospects to experience our solutions at their own speed, in their own time. ### 38. great tool for client facing **Rating:** 5.0/5.0 stars **Reviewed by:** David H. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about Reprise?** Great hands-on experience for prospective customers! **What do you dislike about Reprise?** have to customize link everytime and customize link **What problems is Reprise solving and how is that benefiting you?** showing how customer the fit and feel of the tool is in a consumable fashion ### 39. Reprise Works Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander P. | Solutions Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Reprise?** Easy to record screenshots just by using the plugin. Just use your web app like you normally would and the tool will catch screenshots of the data and map the clickable objects for the demo path (which you can go in an change later). It's very simple to add notes and comments and format clickthroughs and commentary easily. The UI is quick and intuitive and it's easy to set up multiple paths and clickable items. **What do you dislike about Reprise?** Last I used this tool it was limited to recording in the browser. You can add in clips of images and videos but it would be nice to record desktop or mibile apps as well. **What problems is Reprise solving and how is that benefiting you?** It has really streamlined our ability to create training content for internal employees and external customers/prospects. Really intuitive and good at bringing relevant product information to users. ### 40. Overall a good experience with a few technical hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2022 **What do you like best about Reprise?** Reprise allows us to create guided demos so users unfamiliar with our platform can easily explore it themselves. **What do you dislike about Reprise?** The UI for building out demos is not always intuitive. I find that I have to click around for longer than I'd like to find specific features while building out a demo. **What problems is Reprise solving and how is that benefiting you?** Reprise allows us to provide demos of our platforms without having to create a demo account for all of our internal users. **Official Response from Jake Sotir:** > Thanks so much for taking the time to leave this review! Appreciate the honest feedback :) ### 41. Smooth Guided Product Tours **Rating:** 5.0/5.0 stars **Reviewed by:** Sasha D. | Solutions Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Reprise?** The Reprise team shared best practices and templates to help get my team started. We felt supported and the team handled our requests with urgency. **What do you dislike about Reprise?** N/A - Reprise provided samples and support along the way. It was a great experience. **What problems is Reprise solving and how is that benefiting you?** Reprise helped our business show a product tour in a few clicks for something that could have taken an hour to do live. Efficient! **Official Response from Jake Sotir:** > Wow - thanks so much for the awesome review, Sasha! ### 42. Game changer for how we develop sales assets **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2022 **What do you like best about Reprise?** Reprise technology gives us a unique way of educating our prospects in early and late-stage opportunities. With Reprise, we can provide prospects with a more comprehensive experience of how our solutions are used. **What do you dislike about Reprise?** We've experienced some capturing issues between our applications - despite the occasional issues we run into, Reprise's technical support team has been fantastic in helping us with ad-hoc resolutions. **What problems is Reprise solving and how is that benefiting you?** As a Solutions Consulting team, Reprise is allowing us to provide our sales department with invaluable assets from a qualification standpoint, which helps our team to focus on deals that require hands-on support. ### 43. Happy to finally have data to reply on when doing demos. **Rating:** 5.0/5.0 stars **Reviewed by:** Liliana L. | Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Reprise?** I can go into a demo confidently knowing that the data will be accurate. **What do you dislike about Reprise?** There is nothing that I dislike. Its a great offering. **What problems is Reprise solving and how is that benefiting you?** It's solving the problem of going into a call and now knowing what the data will be that particular day for your demo. **Official Response from Jake Sotir:** > Thanks so much for taking the time to leave this review, Liliana! ### 44. Good solution for product training and demonstrations in short bursts **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2022 **What do you like best about Reprise?** The ability to create guides and navigation across product pages allows for an easy time to show visitors and trainees a particular function or use case of the product or screen you are sharing with them. **What do you dislike about Reprise?** Editing complex websites can be a little cumbersome when you need to disable some functionality that isn't going to be show in the product. This is especially true of web-based applications. Editing the HTML of a page requires going into each section individually and there isn't an easy way to update large portions at a time. **Recommendations to others considering Reprise:** Be sure to have resources in place from across departments. The people creating the replays may not be the same people creating the messaging and those teams need to be able to work together to create a cohesive story. **What problems is Reprise solving and how is that benefiting you?** Provide customer training of products and show new visitors on our website specific use cases within the product. The short bursts that the replays provide make this easier than trying to show a 30 minute demo video. ### 45. Very helpful for pre-sales teams **Rating:** 3.5/5.0 stars **Reviewed by:** Kathryn K. | Director of Solution Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2022 **What do you like best about Reprise?** The ability to create click-through demos to relieve my presales team of joining initial sales calls. **What do you dislike about Reprise?** Some of the functionality when setting up the demos is overcomplex and confusing. **What problems is Reprise solving and how is that benefiting you?** Enabling sales teams to do their own demos in a safe way **Official Response from Jake Sotir:** > Thanks for taking the time to leave this review, Kathryn! ### 46. Reprise Provides a Unique Experience for B2B Software Users **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2022 **What do you like best about Reprise?** I spent months searching for a product like Reprise to no avail. Creating a product tour for your software platform is extremely difficult if you don't have a dedicated development team at your beck and call. Reprise was the only game in town that could create the vision we had for our marketing platform tour. **What do you dislike about Reprise?** Sometimes the platform is clunky, erasing work or otherwise not functioning properly. There have been definitely been a fair share of moments where I have found myself frustrated clicking around. **Recommendations to others considering Reprise:** Reprise is the perfect product for showcasing your software platform. **What problems is Reprise solving and how is that benefiting you?** We are attempting to create a marketing tour experience to generate interest in our product and to create more leads for the digital marketing team. As yet, we aren't fully launched with Reprise, but expect to be in short order. ### 47. Very helpful staff, but product itself has some unanticipated limitations **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Reprise?** Everyone I've worked with at Reprise has been very helpful, knowledgable, and friendly. **What do you dislike about Reprise?** The limitations of the product have been frustrating. Our decision-makers had anticipated more options for variable content in Replays. Also, no integration with Dynamics CRM has limited the utility of this project for us. The Replays also do not show up very well on iPad, which is what we had planned from the outset. It requires reps to pinch to zoom and there currently doesn't seem to be any possible fix for that. Company-wide use of Mac-only was also a slight issue as our solution is PC-only. **Recommendations to others considering Reprise:** Super helpful people. **What problems is Reprise solving and how is that benefiting you?** It is nice to have a well-designed demo in the hands of our reps and, eventually, to have a leave-behind version. ### 48. Personalized training or demo experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Reprise?** I like that it is a guided navigation. Great for training videos or demoing products. Creates an environment for interaction. **What do you dislike about Reprise?** Not all web browsers work well with it. Knowing which browsers work best, would be helpful. **What problems is Reprise solving and how is that benefiting you?** Creating an demo like experience for prospects so they can have a 'no pressure' space to explore our product. **Official Response from Jake Sotir:** > Thanks so much for taking the time to leave this review! ### 49. Best in class **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Reprise?** Reprise is the only software that could capture our full environment and easily create click through demos from. Other competitors had issues doing what Reprise does so seamlessly. **What do you dislike about Reprise?** Aside from the cost, you really need dedicate time to learn the platform and the UI can be kinda confusing. **What problems is Reprise solving and how is that benefiting you?** Being able to create a click through demo from screenshots. **Official Response from Jake Sotir:** > Wow - thanks so much for this amazing review! So great to hear your experience has been so positive and seamless :) ### 50. Sweet product marketing tool, great onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Dan Q. | Head of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Reprise?** The ability to tell a story while you're showing off your product. Also, Janice/Sabrina walked me through building the first product demo which helped us get started easily. Nice buying experience. **What do you dislike about Reprise?** When writing narrative to support your product demo story, they require you to use markdown. I find WYSIWYG much easer. **What problems is Reprise solving and how is that benefiting you?** We built four interactive product demos that mimicked our real product. We were able to tell four different use case stories AND enable people to interact with our product at the same time. Pretty awesome! ## Reprise Discussions - [How do I take a screenshot of a web page that takes time to load?](https://www.g2.com/discussions/how-do-i-take-a-screenshot-of-a-web-page-that-takes-time-to-load) - 1 comment, 2 upvotes - [View Reprise pricing details and edition comparison](https://www.g2.com/products/reprise-demos/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+16%3A59%3A19+-0500&secure%5Bsession_id%5D=ff381b40-caee-486e-b6fc-d803f9e8d92e&secure%5Btoken%5D=3ccbf43b8bd2eaee71e347e445bac8869b4a63c09cc2e7a34cd3ff2d03558124&format=llm_user) ## Reprise Integrations - [GitHub](https://www.g2.com/products/github/reviews) - [GitLab](https://www.g2.com/products/gitlab/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Marketo-Based Systems for Growth-Driven Marketing & Sales Teams](https://www.g2.com/products/marketo-based-systems-for-growth-driven-marketing-sales-teams/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) ## Reprise Features **Prospect Engagement** - Live Demonstration - Guided Demos - Analytics - Multiple Personas - Interactive Product Tour - Sandbox/POC Automation **Demo Management** - Templates - Demo Creation - Demo Storage - Custom Branding - Integrations - Editing - Security - Mobile App Demos **Generative AI** - AI Text Generation **Agentic AI - Demo Automation** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - AI Demo Agent or Avatar ## Top Reprise Alternatives - [Consensus](https://www.g2.com/products/consensus/reviews) - 4.7/5.0 (1,798 reviews) - [Navattic](https://www.g2.com/products/navattic/reviews) - 4.8/5.0 (1,042 reviews) - [Walnut](https://www.g2.com/products/walnut/reviews) - 4.5/5.0 (150 reviews)