RepairShopr
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RepairShopr
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4.5 out of 5 stars
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RepairShopr Reviews & Product Details - Page 3

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RepairShopr Overview

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What is RepairShopr?

With essentials like POS, CRM, ticketing, and integrated billing, plus powerful extras like built-in marketing and reporting tools, RepairShopr is the most complete repair shop business platform available. Check out our video to learn more: https://youtu.be/1qLuy3-JUIE

RepairShopr Details
Discussions
RepairShopr Community
Languages Supported
Danish, German, English, Finnish, Italian, Dutch, Norwegian, Portuguese, Spanish, Swedish, Tonga (Tonga Islands)
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Product Description

RepairShopr is an all-in-one system that integrates tickets, CRM, invoices, and marketing into a platform designed for repair shops.

Seller Details
Seller
Servably
Year Founded
2017
HQ Location
Fully remote, US
Twitter
@syncromsp
349 Twitter followers
LinkedIn® Page
www.linkedin.com
106 employees on LinkedIn®
Description

Syncro is the integrated business platform for running a profitable MSP. Enjoy PSA, RMM and remote access in one affordable package.Try Syncro today - Fully featured trial. No credit card required.

Micah M.
MM
Overview Provided by:
Micah McAllister

Recent RepairShopr Reviews

Mauricio G.
MG
Mauricio G.Small-Business (50 or fewer emp.)
4.5 out of 5
"Repairshopr PSA -"
Easy to implement, good support. Integrates with RMM. Price
Read more
Alan B.
AB
Alan B.Small-Business (50 or fewer emp.)
5.0 out of 5
"RepairShopr is Perfectly Designed for Small Tech Support Companies"
The search bar lets you find almost anything. If you are properly documenting contacts for your clients, their assets, inventory items, and service...
Read more
Laura S.
LS
Laura S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Repair Shopr is a must have"
The system makes it so easy to track customer's items and work orders. We can work from multiple locations and anyone, anywhere can perform custome...
Read more

RepairShopr Pricing

Starter
$49.99
per month
Repair Shop
$99.99
per month
Big Chain
$99.99
per location per month
See all 3 RepairShopr pricing levels
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RepairShopr Media

RepairShopr Demo - RepairShopr-3.png
CRM
RepairShopr Demo - RepairShopr-2.png
Multi-device support
RepairShopr Demo - RepairShopr-5.png
Marketr
RepairShopr Demo - RepairShopr-1.png
Inventory
RepairShopr Demo - RepairShopr-4.png
Invoicing
RepairShopr Demo - RepairShopr-6.png
Ticketing
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Have you used RepairShopr before?
Yes

Video Reviews

Review by Dave G.
RepairShopr review by Dave G.
Play RepairShopr review by Dave G.
Excellent product, great flexibility
See all video reviews

26 RepairShopr Reviews

4.5 out of 5
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26 RepairShopr Reviews
4.5 out of 5
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4.5 out of 5
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RepairShopr Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RepairShoprQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RepairShopr?

I love the simplicity of use, I like the ticket flow part of the application Review collected by and hosted on G2.com.

What do you dislike about RepairShopr?

Not really anything to dislike, but if I had to pick something, I would pick that there needs to be more alerts. Review collected by and hosted on G2.com.

What problems is RepairShopr solving and how is that benefiting you?

Ticket organization and updating Review collected by and hosted on G2.com.

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Jorge P.
JP
Owner
Computer Software
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RepairShopr?

It works great, you can integrate with other software and save you time and perform better. Review collected by and hosted on G2.com.

What do you dislike about RepairShopr?

So far none, everything works as it should. Review collected by and hosted on G2.com.

What problems is RepairShopr solving and how is that benefiting you?

Keep track of customer tickets and sync between plataforms, specially ninjarmm Review collected by and hosted on G2.com.

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Brian W.
BW
President
Information Technology and Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about RepairShopr?

Integration with Ninja, the RMM tool suite I use. Review collected by and hosted on G2.com.

What do you dislike about RepairShopr?

Can't create all the reports I would like. Review collected by and hosted on G2.com.

What problems is RepairShopr solving and how is that benefiting you?

I needed a ticketing system that integrated with my RMM software. Review collected by and hosted on G2.com.

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Verified User in Executive Office
UE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about RepairShopr?

I love this software because they make it so easy to manage all your customers under one roof, it's so easy to find them and reflect on how much they have spent on what products and services. Review collected by and hosted on G2.com.

What do you dislike about RepairShopr?

There isn't really anything I dislike from repairshopr. Review collected by and hosted on G2.com.

What problems is RepairShopr solving and how is that benefiting you?

Just finding the source of staple income. Review collected by and hosted on G2.com.

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Eric L. J.
EJ
President
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RepairShopr?

RepairShopr is one of the best CRMs for any repair or service shop. They built their base for computer repair shops and phone/tablet repair. However, they made their service grow beyond that. They integrate with a long list of other services. They have one of the best support teams and are constantly increasing the abilities of their CRM. If I had to narrow down one thing; the customizations seem endless. Review collected by and hosted on G2.com.

What do you dislike about RepairShopr?

As the company builds and gets better, there are some quirks. I feel that quirks are normal and really have no dislikes as it seems anytime there is an issue it fixed or it's a feature that is made better. Review collected by and hosted on G2.com.

Recommendations to others considering RepairShopr:

If you are a service-based business, of almost any type, you should look into using RepairShopr. We looked for years for something that would fit our needs and begin writing our own until we stumbled upon this growing company. They are very easy to speak with and approach. If you're not sure if they are a fit for you, contact them, they'll let you know. Review collected by and hosted on G2.com.

What problems is RepairShopr solving and how is that benefiting you?

We needed a CRM that would allow an online database that would handle clients, tickets, invoices, inventory, sync to accounting software, and allow online payments. RepairShopr goes beyond this and also allows for Terms of Service, Contract Tracking, online forms, text-messaging, late-fee automation, easily made POS implementation (printing, signing, drawer, etc), integrations to other Apps is also handy: Google Cloud Printing, WooCommerce, Google Calendar, to name only a few. Review collected by and hosted on G2.com.

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Verified User in Consumer Services
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about RepairShopr?

I like that the software is all inclusive with great support. Review collected by and hosted on G2.com.

What do you dislike about RepairShopr?

There isn't much to dislike since they are constantly updating. Review collected by and hosted on G2.com.

Recommendations to others considering RepairShopr:

Talk to the team at repairshopr. They will help you figure out what is right for you and listen to you. It is a clean site that works with small businesses. We've been very pleased. Review collected by and hosted on G2.com.

What problems is RepairShopr solving and how is that benefiting you?

It allows our whole team to stay in touch with all the issues in one place. Review collected by and hosted on G2.com.

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