RepairShopr Reviews & Product Details - Page 2

It really is great that RepairShopr integrates PSA, invoicing, tickets, and much more. Clients can go on their portal and pay their invoices. I love all of the integrations with 3rd party apps. Review collected by and hosted on G2.com.

I don’t have any complaints at all. There are improvements released all the time. Review collected by and hosted on G2.com.

This program is relatively user friendly. I'm no computer genius, but I can use Repairshoppr with ease. Review collected by and hosted on G2.com.

When syncing the program with quickbooks, there's a bit lacking. For instance, when entering the cost of a product, our company uses thousandths (*we price by weight), and repairshoppr doesnt allow for that. So when the invoice syncs with quickbooks, the final price is off by a few cents. Another issue I've seen, is that it sends it over as a PO and not an invoice number, so you have to go in QB and correct the invoice and the price. Review collected by and hosted on G2.com.

I like having an organized database of clients and the ability to synchronize repairshopr with other applications like square. Review collected by and hosted on G2.com.

I feel it’s more complicated than other programs. Still learning about all the bells and whistles a year after getting it. Review collected by and hosted on G2.com.

Easily make tickets, invoices, and create purchase orders to manage inventory. They are always adding new features and updating the software to make things easier and more convenient. Review collected by and hosted on G2.com.

Print functionality is the biggest issues we've run into. They released Auto Printr awhile back and this did not completely solve issues with printing, but does help. Review collected by and hosted on G2.com.

The developers seem to be constantly adding new features. Very responsive UI. All cloud based! Licensing is cheap and easy to understand (compared to other PSA/CRM tools for IT/computer repair companies). Review collected by and hosted on G2.com.

Some of the billing features take some time to get used to, if you're coming from ConnectWise or a similar platform. Review collected by and hosted on G2.com.

They had a lot of options to track my business sales Review collected by and hosted on G2.com.

Customer service wasn't great, unwillingness to help with training and product knowledge, price point, lack of integration, Review collected by and hosted on G2.com.

I like that I can access my information anywhere, especially can complete tickets onsite and get everything done before returning back to the office. Review collected by and hosted on G2.com.

There are some specific requests that have been made for feature improvements that seem to be put to the back burner that everyone is complaining about. Review collected by and hosted on G2.com.

Email notifications. Can send estimates to customers and can approve through email. Very convenient Review collected by and hosted on G2.com.

Would be nice to be able to lock a ticket when complete once ticket is marked closed. Only complaint Review collected by and hosted on G2.com.

Active development, broad feature set, We needed more options and better inventory support Review collected by and hosted on G2.com.

Search function has gotten worse during our time as a subscriber Review collected by and hosted on G2.com.