Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Streamlined Property Management"
4.5/5
What do you like best about Rentvine?

I appreciate Rentvine's tenant and owner chat and messaging functionality. We have eliminated a great deal of phone calls, texting, and email communication by transitioning everyone to portal chat. This saves us time and keeps our records organized and time-stamped. Rentvine also improved tenant interaction, increased online payment adoption, and improved accounting clarity. I switched to Rentvine because its system was far more advanced and capable than Buildium at the time. Review collected by and hosted on G2.com.

What do you dislike about Rentvine?

Submitting a work order via the portal can only be done while logged in and online. It does not support or pull in voice, text, or email submissions. We had to source another vendor with a Rentvine integration to accomplish that. The initial setup of Rentvine was also fairly difficult. Review collected by and hosted on G2.com.

Response from Rentvine Marketing of Rentvine

Thank you for this, and for the detail on how you're using Rentvine day to day. Cutting out phone calls, texts, and scattered emails in favor of time-stamped portal chat is a great example of what centralizing communication should do, glad it's paying off in real time saved and cleaner records. Also good to hear about the lift in online payment adoption and clearer accounting.

On work order submission: that's fair. Requiring a logged-in portal session for now is a real limitation if a tenant wants to call, text, or email one in instead, and we get why you sourced another integration to cover that gap. We'll pass this along to product. Same with the setup experience, we want that to be smoother, and this helps us see where it wasn't.

Thanks for switching, and for sticking with us as we keep building this out.

Melissa S.
MS
Melissa S.
Business Owner
Small-Business (50 or fewer emp.)
"Efficient Payments, Needs Improved Screening Feature"
3.5/5
What do you like best about Rentvine?

I really like Rentvine's banking system because it is much better than our old software. It gets our clients and vendors their money typically in 1-2 business days, whereas it used to be 3-5 days with our previous software. This faster processing makes owners and vendors a lot happier since we can process payments to them much more quickly. Review collected by and hosted on G2.com.

What do you dislike about Rentvine?

Right now the screening system has a Plaid integration, but there is no way to make it a required feature. We require this type of screening, so if a tenant skips it, there is no way for them to go back into the application to do it without paying for a whole new application. Due to this, we cannot use the feature and have to do this part with another 3rd party software. We would like for Rentvine to at least make it so a tenant can re-enter the application if they fail to do the Plaid part of the screening. Also, the initial setup of Rentvine was not great. Review collected by and hosted on G2.com.

Response from Rentvine Marketing of Rentvine

Thank you for sharing your experience with Rentvine! We’re glad to hear the banking system has been a strong improvement and is helping you deliver faster payments to your clients and vendors.

We also appreciate your calling out your experience with the screening process. The issue you mentioned has been addressed, and our screening team will be reaching out shortly to connect with you and ensure everything is working as expected. We have your account manager notified of your trouble with the initial setup. He will be reaching out and assisting you with any further issues you may have had.

Thanks again for your feedback and for being part of Rentvine!

Michelle G.
MG
Michelle G.
Assistant Property Manager
Small-Business (50 or fewer emp.)
"Incredible Support and an Great User Experience"
5/5
What do you like best about Rentvine?

The team’s support is incredible—fast responses and accurate fixes when problems come up. They genuinely welcome feedback and are quick to respond to what users need. The program is also fairly intuitive, even for a non-tech user like me. Review collected by and hosted on G2.com.

What do you dislike about Rentvine?

There are still a few limitations in the mobile app, and messaging isn’t yet fully consolidated across the different sections of the platform. Review collected by and hosted on G2.com.

Response from Rentvine Marketing of Rentvine

It’s great to hear that Rentvine has been a strong improvement for your team and that the platform has been intuitive and easy to work with. We’rd glad our support team has been able to provide fast, helpful assistance when needed.

We also hear your feedback on the mobile app and messaging experience and appreciate it as we continue expanding functionality across the platform. Thanks for sharing your experience and for being part of Rentvine!

Brenda B.
BB
Brenda B.
Owner
Small-Business (50 or fewer emp.)
"Quick, Friendly Support with Streamlined Workflows and Great Integrations"
5/5
What do you like best about Rentvine?

Support is always quick to respond and very user-friendly. The processes feel streamlined and easy to follow, and there are also great integration options. Review collected by and hosted on G2.com.

What do you dislike about Rentvine?

Nothing at the moment, I am satisfied with their product Review collected by and hosted on G2.com.

Response from Rentvine Marketing of Rentvine

Thank you for the kind words! We're glad our support team has been quick and easy to work with, and that the workflows and integrations are helping things run smoothly on your end.

Having everything, tenant, owner, and vendor communication, saved in one place is exactly the kind of centralization we're going for, so it's great to hear that's paying off. Same with marketing and syndication giving your properties more exposure.

We're thrilled to have you as a Rentvine customer. Thanks for taking the time to share this!

Eric B.
EB
Eric B.
Small-Business (50 or fewer emp.)
"Effortless Work Order Management, Excellent Vendor Experience"
5/5
What do you like best about Rentvine?

I love how Rentvine keeps work order communication and documentation organized. Our account managers really appreciate the chat function within the portal because it makes communication for each work order easily retrievable and organized. This helps them process multiple work orders at once with ease. As vendors, we cater to whatever product our clients prefer, but we just find Rentvine to be the easiest. The initial setup for us as a vendor was easy, and I would definitely recommend it, giving it a rating of 10 out of 10 for recommendation to a friend or colleague. Review collected by and hosted on G2.com.

What do you dislike about Rentvine?

I'd like to see more emphasis on the vendor rating process. A chance for vendors who reach a certain status to be visible to other property managers in that market, even if they don't have a direct connection to them yet. Review collected by and hosted on G2.com.

Response from Rentvine Marketing of Rentvine

It’s great to hear how Rentvine is helping keep your work orders and communication organized, and that the chat functionality is making it easier to manage multiple jobs efficiently. We’re also glad the vendor onboarding experience was smooth and that the platform has been a strong fit for your workflow.

We appreciate your feedback around vendor visibility and ratings as well. Insights like this are helpful as we continue to enhance the experience for vendors and property managers alike. Thanks again for your recommendation!

Christian L.
CL
Christian L.
Broker
Small-Business (50 or fewer emp.)
"Intuitive and Easy to Learn, Backed by Fast, Hands-On Support"
5/5
What do you like best about Rentvine?

I use the software on a daily bases. The software is fairly intuitive and easy to understand. Rentvine also has a very robust knowledge database, and the support team is always quick to answer questions. They don’t hesitate to get online and walk you through any processes you’re having trouble with. For perspective, I’ve used Propertyware and AppFolio for most of my property management career. Review collected by and hosted on G2.com.

What do you dislike about Rentvine?

Some of the workflows can feel a bit complicated and require multiple steps, especially when you’re trying to fix mistakes you made yourself (user error). That said, as I mentioned before, the support team is always there to help. Review collected by and hosted on G2.com.

Response from Rentvine Marketing of Rentvine

Your G2 review means a lot to our team! Thank you for investing the time to share your insights, as it helps us grow and continue improving Rentvine and enhancing features you already love.

Shondra  W.
SW
Shondra W.
Project Manager
Small-Business (50 or fewer emp.)
"Rentvine Simplifies Everything in One Place with Time-Saving Automation"
5/5
What do you like best about Rentvine?

What I liked best about Rentvine was how it simplified managing everything in one place. The platform is intuitive and efficient, and the automation features saved me a lot of time on daily task Review collected by and hosted on G2.com.

What do you dislike about Rentvine?

What I disliked about Rentvine was that there was a learning curve at the beginning, and some features took time to fully understand. A few processes felt less intuitive than expected, which occasionally slowed down my workflow while I was getting used to the system. Review collected by and hosted on G2.com.

Response from Rentvine Marketing of Rentvine

We’re grateful you took the time to share your experience on G2. Hearing how Rentvine simplifies your processes helps us stay focused on delivering long-term value for you and your business!

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Highly Responsive Team and a Strong Strategy Partner"
5/5
What do you like best about Rentvine?

We’re new clients and recently launched our site in May. The PMW / Rentvine team has been highly responsive and has been a great strategy partner throughout the process. We’re looking forward to seeing a strong return on our investment. Review collected by and hosted on G2.com.

What do you dislike about Rentvine?

So far, we haven’t experienced any downsides. As we continue to explore our new site, along with its services and metrics, we expect we’ll be able to share more balanced, detailed feedback. Review collected by and hosted on G2.com.

Response from Rentvine Marketing of Rentvine

Welcome to Rentvine! We are so glad the launch went smoothly and that the team has been a strong partner throughout the process. That kind of collaboration early on really does set the stage for long term success.

We are excited to grow alongside you and look forward to hearing more as you settle in and start seeing results. Thanks for taking the time to share your experience so far!

Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Stress-Free Property Management with Stellar Support"
5/5
What do you like best about Rentvine?

I appreciate how Rentvine turns complex tasks into clear, connected workflows that save time and prevent mistakes. It makes my work feel more organized, efficient, and human by allowing me to focus on relationships and strategic improvements rather than chasing details. I love that Rentvine combines clarity, efficiency, and support into one platform. The responsiveness of the support team is especially valuable, providing knowledgeable guidance that makes me feel like a true partner. I really value the automated workflows, tenant communication features, and the dashboard. They simplify lease renewals, accounting, and keep everything tied to tenant records while the dashboard highlights priorities at a glance, saving time and making daily management feel organized and efficient. Review collected by and hosted on G2.com.

What do you dislike about Rentvine?

Rentvine could be more effective with deeper customization in reports such as owner-specific views, custom fields, and saved templates, so data can be tailored without extra work. Review collected by and hosted on G2.com.

Response from Rentvine Marketing of Rentvine

Thank you for taking the time to update your review! We really appreciate you sharing your continued experience with Rentvine.

It’s great to hear how the platform is helping bring clarity and structure to your workflows while giving you more time to focus on relationships and bigger-picture improvements. We’re especially glad the dashboard, automation, and support team have made a meaningful impact on your day-to-day.

We also appreciate your thoughts on report customization and flexibility. Feedback like this helps guide where we continue to evolve.

Thanks again for being part of Rentvine and for your continued trust!

Bhing R.
BR
Bhing R.
Maintenance Coordinator | HPM
Small-Business (50 or fewer emp.)
"Streamlined Property Management with User-Friendly Interface"
5/5
What do you like best about Rentvine?

I really like how user-friendly Rentvine is. The tab at the left side is really useful because you can see everything in there. Plus the support is really fast when it comes to giving information. Everything about it is easy to use and it can cater to everything that you need when it comes to property management. The maintenance dashboard is very helpful because you can see everything in there at a glance, including work orders that are still pending, on hold, and the budget per recorder, as well as the average days to close, which is helpful for reporting and analyzing performance. Review collected by and hosted on G2.com.

What do you dislike about Rentvine?

I think there's one thing I'd really like to have is an option to have a separate section for unit turns instead of using the work orders section to input or record unit turns. Because unit turns take some time, and work orders should be completed within twenty-four to forty-eight hours. Using the work order section to record unit turns affects the average days to close report, which for me is not helpful because I monitor that closely. So, a separate unit turn or rehab section under the maintenance dashboard would be helpful. Review collected by and hosted on G2.com.

Response from Rentvine Marketing of Rentvine

Thank you for the detailed and thoughtful review! We’re glad to hear Rentvine’s interface, maintenance dashboard, and reporting tools are helping you stay organized and manage performance more effectively. It’s also great to know our support team has been helpful when you need it.

We appreciate your feedback on tracking unit turns separately from work orders. Insights like this are incredibly valuable as we continue to enhance the platform.

Thanks again for your feedback and for being part of Rentvine!