How easy it´s to keep everything organized, the maintenance and work order features make it simple to communicate with tenants and vendors, track requests, and stay on top of ongoing issues Review collected by and hosted on G2.com.

some features can take a little time to get used to, especially when navigating between different sections Review collected by and hosted on G2.com.

The updated platform is easy to click through to find what you are looking for. Everything is simple to track such as workorders, payment history, and the layout is easy to follow. Review collected by and hosted on G2.com.

Tracking payment progress—like where an online payment is in the transfer process—is hard to follow. It’s also difficult to know when the money will land in the bank and fully settle. Review collected by and hosted on G2.com.

I find Rentvine's responsive customer support really helpful. Whenever I have technical questions or need assistance, the knowledge center usually has the answers, but if not, they get back to me within thirty minutes to an hour. I appreciate how quickly they fix system glitches and keep us in the loop with alerts about what's going on. Their efficiency really aids my daily work, making processes smoother and less stressful. I also had a great initial setup experience. The onboarding was awesome, and they guided us through everything, especially on the banking and accounting side. Their customer service is excellent, and they have a lot of patience when teaching us how to use the platform. Review collected by and hosted on G2.com.

I feel the integration with pet screening needs a bit of work. Having applicants fill out their pet screening and it not linking directly is a bit frustrating. I have to go back into pet screening to get all the details because they’re not transferring over into Rentvine. There's just a button that says pet screening, and you can't click on it. It doesn't take you to pet screening, and because that's there, you're not allowed to put in pet information or details. Review collected by and hosted on G2.com.

Rentvine has made our day-to-day property management work noticeably smoother. The portal experience for both owners and tenants is clean and straightforward, and the system keeps our communication, statements, and workflows organized in one place. It’s been especially helpful during transitions (new owners/tenants, moving from another system) because it keeps records and tasks structured and easy to track. Review collected by and hosted on G2.com.

Like any platform, there’s a learning curve at the start and a few settings that take a bit of time to configure the way you want. Once it’s set up, it runs very well. Review collected by and hosted on G2.com.

I really appreciate their support, which is top notch. We can ask a question and get answers right away, even with video if needed, and they're happy to jump on a call to show us things. They're very in tune with how we need support, especially at the beginning, and that's great. I also like how you can get information about a property, an owner, or a tenant all from one page. Review collected by and hosted on G2.com.

Some of the workflows need improvement as they take a lot of clicks to accomplish tasks. It seems like they haven't consulted power users to streamline these processes and minimize clicks. Reports aren't great and there are weird things the system does (or doesnt' do) that don't make sense and are incredibly frustrating. Review collected by and hosted on G2.com.

Rentvine is great as to me it feels like it's a platform that has it all and I don't have to get anything else. Review collected by and hosted on G2.com.

I think you will need to make sure you get around the platform as it has so much that sometimes it takes a bit to get use to it. Review collected by and hosted on G2.com.

The thing I like the most about Rentvine is the interface as it is easy to navigate and makes the statements readable for our clients. Tenants also have an easy time going through their portal and using the pay stations to pay rent. The payment feature and the chat feature are very helpful as they keep everything together and easy to view by all of the employees. Review collected by and hosted on G2.com.

The text message or messaging feature lacks the ability to confirm when someone has read the message. We need confirmation that it was delivered or opened to avoid legal issues with particular tenants or owners. It would be helpful to add a timestamp for delivery and when a tenant or owner opens up a message. Review collected by and hosted on G2.com.

Every step of the software is thought out well for ease of use. Open API and ownership of our information. The use of AI integration is really fun to watch and Rentvine is making daily improvements to the software. Review collected by and hosted on G2.com.

I wish there was a way to accrue for large owner expenses like annual tax bills. Right now there is no way to do this other than to go in and manually revise the repair reserves every month. That is kind of frustrating. Review collected by and hosted on G2.com.

I really appreciate how Rentvine streamlines our accounting, maintenance, and communication with both tenants and owners. The maintenance area is especially beneficial; I can submit work orders and communicate with the maintenance team all in one place. It's convenient to assign vendors and let owners follow along as the work order gets completed. Rentvine feels modern and user-friendly compared to what we used before, which was a nice change. Setting it up was easy, which I'm thankful for. Review collected by and hosted on G2.com.

I would like the ability to receive automatic updates in my email, and also reminders to check on work orders that are taking some time to be completed. Review collected by and hosted on G2.com.

Rentvine is easy to use and very user-friendly. Even if there's a new feature I haven't used before, it's very easy to find and use. For instance, they recently updated a feature from a note tab to an image, and it was very easy to find. In general, the platform is very easy to use and very user-friendly. Review collected by and hosted on G2.com.

I would say, for example, there are some features that we are not able to use in Rentvine. I also use another platform such as RentSpree, and I would much like to see if there is any kind of integration between the different rental applications, like copying, pasting, or downloading, uploading documents easily. I don't know if through the APIs or some other features to create the integration to transfer the documentation or information easily rather than just going through the traditional process of uploading, downloading, or copy-pasting. Review collected by and hosted on G2.com.