Rentvine Reviews & Product Details

I use Rentvine all day every day to manage residential properties. Rentvine is mostly a solid platform and when bugs do arise, they are pretty quick to make updates and fix things. They are fairly open to feedback and are continuously making changes to improve user experience so it feels more intuitive, and to make processes flow better for more effectiveness. When customer support is contacted, they are fairly quick to respond and provide detailed instructions on how to complete what you need done, or to explain workarounds if you can't do what you're requesting. I like that some fields are integrated with LeadSimple - there is a lot that could be done to add functionality there but that's on LeadSimple as well. The new "Update Move-in Date" feature works smoothly, as well as the rent increase function - I just wish it worked more in tandem with the lease renewal process, in the same box. Review collected by and hosted on G2.com.

Rentvine can be buggy sometimes, with windows popping up when they shouldn't, etc. I hate the 2-factor authentication - so irritating and unnecessary. I don't like that the reports pages don't have the main logo to make it easy to get back to the dashboard. I also think there needs to be better visual cues when there is a NOTE on an item- make it red or add a number bubble that shows how many notes there are or something. Reports could use more customization (ie show properties with custom field date between x and x date) Review collected by and hosted on G2.com.

What I like best about Rentvine is how responsive and reliable their team is. Whenever we encounter an issue or have questions, they address them quickly and provide helpful support. The platform also makes it easier to manage property management tasks efficiently, which helps our workflow run more smoothly. Review collected by and hosted on G2.com.

Overall, my experience with Rentvine has been positive. If there’s anything that could be improved, it would be adding more customization options and making some features a bit more intuitive for new users. However, their support team is very responsive and quick to assist whenever questions come up, which helps a lot. Review collected by and hosted on G2.com.

I really appreciate their support, which is top notch. We can ask a question and get answers right away, even with video if needed, and they're happy to jump on a call to show us things. They're very in tune with how we need support, especially at the beginning, and that's great. I also like how you can get information about a property, an owner, or a tenant all from one page. Review collected by and hosted on G2.com.

Some of the workflows need improvement as they take a lot of clicks to accomplish tasks. It seems like they haven't consulted power users to streamline these processes and minimize clicks. Reports aren't great and there are weird things the system does (or doesnt' do) that don't make sense and are incredibly frustrating. Review collected by and hosted on G2.com.

I use the software on a daily bases. The software is fairly intuitive and easy to understand. Rentvine also has a very robust knowledge database, and the support team is always quick to answer questions. They don’t hesitate to get online and walk you through any processes you’re having trouble with. For perspective, I’ve used Propertyware and AppFolio for most of my property management career. Review collected by and hosted on G2.com.

Some of the workflows can feel a bit complicated and require multiple steps, especially when you’re trying to fix mistakes you made yourself (user error). That said, as I mentioned before, the support team is always there to help. Review collected by and hosted on G2.com.

What I liked best about Rentvine was how it simplified managing everything in one place. The platform is intuitive and efficient, and the automation features saved me a lot of time on daily task Review collected by and hosted on G2.com.

What I disliked about Rentvine was that there was a learning curve at the beginning, and some features took time to fully understand. A few processes felt less intuitive than expected, which occasionally slowed down my workflow while I was getting used to the system. Review collected by and hosted on G2.com.

I use Rentvine for property management and appreciate its ability to customize features to suit our owners and tenants, which provides a great experience for all of us. Transparency and real-time actions are fantastic, as owners or tenants can see changes, work orders, bills, and payments being processed live. But the best feature, in my opinion, is the excellent customer service from Rentvine. Their team is incredibly responsive, going above and beyond to assist quickly. For example, when I had difficulty paying bills, they responded to my email within 10 minutes and resolved the issue with the help of the development team within an hour. I also love that Rentvine constantly improves, keeping pace with our growth and ensuring we're not stuck with outdated software. Review collected by and hosted on G2.com.

Rentvine is improving constantly with new updates to make our experience better. The only part I would like improved is a designated HOA profiles so that the HOA homeowners do not have as much confusion when logging in as a tenant. Review collected by and hosted on G2.com.

I LOVE the quick response times by staff, and the fact that they take ownership of whatever it is that we report or need help with. My best example is reporting an issue, and within 2 hours, having a solution implemented and live.

The other thing I love is, I went to a Texas Proeprty Manager Event in San Antonio, and their team was present. When I walked in the room, they not only recognized me, but came over to ask me followup questions about some of my requests. Review collected by and hosted on G2.com.

Not a lot to say in this column about dislikes. Its easy to use as long as you have a basic understanding of accounting, like the very most basic, you should be fine. For a tool that we use everyday, all day long, nothing stands out as a pain point for us. But, we are a small team, and not spread out.

The one piece of advice for implementing RentVine into your stack would be, have a 3rd party make sure your books are absolutely zeroed out and locked in. The only issues we had with integration were issues that we introduced. Once we had that part locked in, everything else was simple, and they never gave up on us. Review collected by and hosted on G2.com.

It’s easy to use with regard to portfolios through leases. Review collected by and hosted on G2.com.

I don't like that you cannot just call the service department and talk to a person to resolve an issue you have. You have to send in a ticket, wait for a response, see if it works, if not respond to email etc. It seems to me it would be better and more efficient to just talk to a person until the issue is resolved. Review collected by and hosted on G2.com.

Rentvine is easy to navigate, particularly for those new to the platform. It provides an abundance of resources for users transitioning from different software, which helps make the process seamless. The interface is uncluttered, and the ability to rearrange widgets on the home screen allows you to tailor the dashboard to your preferences, whether you require a comprehensive view or a simple summary.

We use Rentvine for daily property management, and the platform facilitates easy communication with residents and owners. Whenever I encounter something I am unable to locate or solve, I can easily submit a ticket through Rentvine's support page and receive a prompt response from their team. Review collected by and hosted on G2.com.

Vendor ledgers are not accessible individually for each vendor; instead, you have to generate a report to view a vendor's ledger. Another problem is that some reports lack certain categories, and there is no way to merge these missing categories into a single comprehensive report. Review collected by and hosted on G2.com.

I use Rentvine as my Property Management Software and it allows me to take online payments, organize documents, and track income and outgo. I love that it has a ton of features and offers the best customer service around. It's the ultimate accounting software for a property management company, tracking ledgers, income, and outgo, and providing detailed reporting. The initial setup was very easy as they handled everything. Rentvine's superior customer service and features stood out for me, which is why my team switched from Buildium. Review collected by and hosted on G2.com.

There are four main things: It does not have an app, there is no 'Past Due Rent' widget, a centralized messaging hub would be great, and I'm not a fan of the ledger—it is a bit clunky and difficult to read. Review collected by and hosted on G2.com.