Ernie K.
EK
Ernie K.
Owner
Small-Business (50 or fewer emp.)
"Uploading Leases and Emailing Tenants Made Easy"
5/5
What do you like best about RentRedi?

I love that you can upload all the leases. I can send emails to tenants to ask for rent, and I also like that I can email all tenants at once. RentRedi has many good features. Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

Took a little while learning to navigate thru the site. Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

Hi Ernie,

Thank you so much for taking the time to share your feedback! We are so glad to hear that uploading leases and using our email features have made communicating with your tenants and requesting rent much easier for your business.

We appreciate your honest note about the initial learning curve when navigating the site. We are always working to make RentRedi as intuitive as possible, so feedback like yours is incredibly valuable to our team. Please remember that if you or your tenants ever need a hand finding anything, our 24/7 chat support team is always here to help guide you through it!

Thank you again for choosing RentRedi to help manage your properties!

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Easy-to-Use Dashboard with Excellent, Responsive Customer Service"
4.5/5
What do you like best about RentRedi?

RentRedi is very easy to use; Dashboard makes it easy to see all my properties together. The customer service is excellent when I do have questions: very quick and helpful. Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

UI/UX could be improved on the website version - can be difficult to find things. Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

Thank you for your review! We're glad the dashboard has made it easy to see all your properties in one place, and that our support team has been quick and helpful when you've had questions. If you share your thoughts on the website UI with our 24/7 live chat team, they'll make sure it gets in front of our product team directly. We're dedicated to creating the best landlord experience for everyone, and feedback like yours helps us get there. Thank you for sharing!

Lana J.
LJ
Lana J.
Small-Business (50 or fewer emp.)
"Effortless Rent Collection with Excellent Support"
4.5/5
What do you like best about RentRedi?

I really like the ease of use that RentRedi offers. The customer support has been great as well, which makes a big difference. RentRedi helps make rent collection a 'set it and forget it' item for me, which is a huge help in this busy business. Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

I am still learning how to run reports and find the information I need. I believe it has become more user friendly over the past year, but it still has a little way to go. Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

Hi Lana, thank you for the wonderful feedback! We love hearing that RentRedi helps you "set it and forget it" so you can focus on your business. We’re constantly working to make our reporting even more intuitive. If you ever hit a wall while running a specific report, don't hesitate to lean on our support team—we’d be happy to walk you through the shortcuts to find exactly what you need!

BB
Brian B.
Director of Design
Small-Business (50 or fewer emp.)
"Rent Collection Made Effortless"
5/5
What do you like best about RentRedi?

I like that RentRedi manages all aspects of collecting rent for me. It allows me to autocollect payment from my renters and sends reminders when the rent is due. I don't need to take the time to send out reminders, or have checks mailed to me and then deposited. With RentRedi, the money comes into my RentRedi account and then is automatically deposited a few days later into my bank account. Initial setup was easy, except for waiting for them to approve the property listing. Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

There's nothing that I disklike about RentRedi. Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

Hi Brian,

Thank you so much for the 5-star review! We are glad to hear that RentRedi has made your rent collection effortless and saved you the hassle of manual reminders and paper checks. Our goal is to put that time back into your day, so it’s great to see the auto-deposit feature is working well for you.

We also appreciate your feedback regarding the property listing approval. We perform those checks to ensure safety and quality for all users, but we are always looking for ways to streamline that wait time.

Thank you for being part of the RentRedi community!

Rick N.
RN
Rick N.
Casino Technician
Small-Business (50 or fewer emp.)
"All-in-One Rent Collection with Easy Tenant Applications"
5/5
What do you like best about RentRedi?

Rent collection in one place and automatic application of late fees. Easy tenant application process.

Allows me to see rents that are still due on each property. Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

Deposit of rent payments could be faster. But not too bad as it stands. Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

Hi Rick,

Thank you so much for taking the time to share your feedback! It's awesome to hear that RentRedi is making your rent collection, application process, and late fee automation seamless and efficient for your small business. Keeping everything organized in one place is exactly what we aim for.

We also appreciate your note regarding the speed of rent payment deposits. We are always looking for ways to optimize our processes and improve the experience for our landlords, so your feedback is incredibly valuable to our development team.

Thanks again for choosing RentRedi to help manage your properties!

Brett S.
BS
Brett S.
Director of BD
Small-Business (50 or fewer emp.)
"Easy Rent Collection with Automatic Payment Reminders"
5/5
What do you like best about RentRedi?

The most helpful part of RentRedi is the ability to collect payments to all charges easily, with reminder notifications automatically sent. Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

Overall, RentRedi has be extremely helpful to me. Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

Hi Brett, thank you for your 5-star rating!

We’re glad to hear that automated reminders and the ability to collect multiple charges in one place have made rent collection smoother for you. Staying ahead of late payments, paperwork, and signatures can take a lot of coordination, so it’s great that things are running more consistently on your end.

It’s also helpful context that you haven’t run into major issues overall - that kind of feedback says a lot about how RentRedi is working for you day to day!

If there’s ever anything you want to optimize further, especially around timing or workflows, our 24/7 live chat is always available to dig in with you in real time.

Thank you for choosing RentRedi!

TT
Tammy T.
President
Small-Business (50 or fewer emp.)
"Streamlined Property Management Software with Automation"
5/5
What do you like best about RentRedi?

I like RentRedi because it provides the receipts automatically to the tenants. It also keeps track of my bookkeeping to a certain degree and it's easy to use. Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

RentRedi keeps wanting to advertise my property, but that's not what I need because I already have tenants. So I was hoping that it would stop asking me that. Additionally, during the initial setup, I had to deal with a few bugs and had to call IT for support, although they did help me out, and it's running smoothly now. Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

Hi Tammy,

Thank you for sharing your experience! We’re so glad to hear that RentRedi is helping you automate your bookkeeping and receipts—it’s great to know the platform is running smoothly for you now.

You can share your feedback regarding the property advertising prompts with our product team so they can review how those notifications are triggered for users who have already filled units. Our 24/7 live chat support is the fastest way to get real-time help. They will also add your feedback to our roadmap for our product team to review.

Thank you for being a part of the RentRedi community - we really appreciate it!

Jessica T.
JT
Jessica T.
Self Employed
Small-Business (50 or fewer emp.)
"Convenient and User-Friendly Payment Solution"
5/5
What do you like best about RentRedi?

I love the convenience and simplicity of using RentRedi. It saves me from having to write a check or buy a money order, and it bypasses the step of having to mail a payment to my landlord. I find it very easy and user-friendly to set up. Plus, I appreciate being able to link my bank account for secure, efficient payments. Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

Nothing - it's great as it is Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

Hi Jessica, we really appreciate you taking the time to leave a review! We're so happy to hear that RentRedi is saving you the trip to the post office and the hassle of money orders. Making rent payments secure and efficient is exactly why we built the platform. Thanks for the 10/10!

floyd b.
FB
floyd b.
Airworthiness and Certification Engineer
Small-Business (50 or fewer emp.)
"All-in-One Rental Management That Makes Tenant Communication Easy"
4.5/5
What do you like best about RentRedi?

It’s an all-in-one rental management platform, and it makes it easy to contact tenants. Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

The UI navigation takes some time, since it isn’t immediately clear where everything is. Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

Hi Floyd, thank you for your RentRedi review!

We’re glad you’re finding value in having rent collection and tenant communication in one place, especially when it comes to staying on top of income and day-to-day conversations with tenants. That kind of streamlining can make managing properties feel a lot more connected.

We also appreciate your feedback on navigation. That’s helpful to hear, especially as you’re getting familiar with where everything lives in the platform. We know clarity matters when you’re working across multiple properties!

If you ever want a quicker walkthrough or help finding specific tools, our 24/7 live chat is always available to guide you in real time!

Thank you for using RentRedi!

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Tenants Can Sign Documents Online with Ease"
5/5
What do you like best about RentRedi?

Ability for tenants to sign documents online Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

It's a little complicated to follow, and I cannot always preview what my action will do (e.g., set up a tenant in the protal, but I cannot see their view) Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

Hi! Thank you for sharing this.

We're glad e-signing has made it easier to get documents in front of your tenants without the back and forth. On the setup side, being able to see exactly what a tenant will view before you send something their way is something we know matters, and our help center has a Tenant App Preview guide that walks through the tenant side step by step so you can check it before inviting someone in.

If you have any ideas on where the setup flow feels less intuitive, we'd love to hear them through our 24/7 live chat team, since feedback like that helps us keep building the best platform possible for landlords everywhere.