Tonya F.
TF
Tonya F.
Small-Business (50 or fewer emp.)
"Effortless Property Management with Time-Saving Integration"
5/5
What do you like best about RentRedi?

I really like how RentRedi keeps everything organized into one location and integrates it all into one app. It's easy to use, which saves me time and makes communication with tenants easy. The chat function is great for maintenance issues, as it keeps all communications in one location and makes them easy to track and follow-up on. Plus, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

There is nothing I disklike about RentRedi Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

Thank you for the 5-star review, Tonya! We're glad RentRedi has kept everything organized in one place, especially the chat function for tracking maintenance conversations. Making communication and setup easier for landlords is exactly what we aim for. Thank you for sharing your experience!

Brian A.
BA
Brian A.
Owner
Small-Business (50 or fewer emp.)
"RentRedi Transformed Our Property Management—Maintenance and Rent Collection Made Easy"
5/5
What do you like best about RentRedi?

I absolutely love your product. Along with putting some systems in place, adding RentRedi has changed our lives in terms of property management. Especially, the maintenance requests and rent collection. We haven't received texts in the middle of the night for anything, nor have I had to contact tenants asking when rent is going to be paid. Keep up the good work. Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

Nothing that isn't in the process of being fixed/added Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

Brian, thank you for such a wonderful review! It means a lot to hear that RentRedi has changed how you handle maintenance requests and rent collection, and that late-night texts and rent reminders are a thing of the past. We're also glad the Zillow listing integration has been useful, and we're continuing to refine that experience further. Thank you for being part of the RentRedi community, and we look forward to continuing to support your properties!

Verified User in Writing and Editing
UW
Verified User in Writing and Editing
Small-Business (50 or fewer emp.)
"Convenient and All-In-One, With Some Fee Drawbacks"
4.5/5
What do you like best about RentRedi?

I really appreciate RentRedi for its easy access via the mobile app, allowing me to manage everything on the go at any time. The convenience is a big plus since all aspects related to my rental agreement are organized neatly in one place, making them easily accessible without the need to search for anything. Additionally, even when I encountered an issue with the app, the customer service was very easy to contact, and they were quite warm and responsive while guiding me through accessing my account on the web. Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

The credit card fee is very high, but - to be fair- credit cards aren't typically an option, so there's the trade off. I used the feature once to earn a few extra credit card rewards, but the incredibly high fee simply made it unviable. The fee seems excessive and likely more prohibitive than reflective of actual costs. Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

We appreciate you taking the time to share your feedback! It’s great to hear that our mobile app and support team have been helpful for managing your agreement. We understand that credit card fees can feel high; these are largely driven by card convenience networks. We also offer ACH payments for just $1! It’s a cost-effective way to pay rent while keeping everything organized in the app. Hope this helps for your next payment!

Verified User in Commercial Real Estate
AC
Verified User in Commercial Real Estate
Small-Business (50 or fewer emp.)
"RentRedi Made Tenant Rent Payments Easier to Transition"
5/5
What do you like best about RentRedi?

At this point we are using it to gently transition our tenants to automatic rent payments. We are in a rural area and most of our tenants pay in cash or drop off checks. We are using the RentRedi invitation to introduce them to the payment options and so far it has been successful! Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

I sometimes struggle to find the “how-tos” on my own, but the chat staff is extremely helpful and responsive whenever I reach out. Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

Thank you for the 5-star review! We're glad RentRedi has made it easier to introduce your tenants to online rent payments, especially in a rural area where cash and checks have been the norm. We're always working to make those resources easier to find on your own too, and we're glad our chat team has been there to fill that gap whenever you've reached out. Thank you for sharing that feedback, it helps us improve the experience for landlords everywhere!

MM
michael m.
PropertyManager administrator
Small-Business (50 or fewer emp.)
"Streamlined, Easy-to-Use Platform That Keeps Everything in One Place"
4.5/5
What do you like best about RentRedi?

A streamlined concise easy to use platform that funnels all your information on one platform Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

I would like to see more group pricing plans that allow a property manager to span multiple landlords. Review collected by and hosted on G2.com.

Gabriel R.
GR
Gabriel R.
Business Development
Small-Business (50 or fewer emp.)
"Streamlined Property Management with Responsive Support"
5/5
What do you like best about RentRedi?

I use RentRedi to streamline managing my properties and to improve communication with tenants. I appreciate the ad creation feature because it not only allows me to write ads but also manage listings across multiple platforms. Collecting rent through RentRedi is beneficial too. The setup process was very easy and straightforward, unlike other integrations, and didn't consume much time. I also find the support team top notch; they're quick to respond if I have any issues or questions. Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

QuickBooks connection could be better. Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

Thank you, Gabriel, for the wonderful review!

We love that the ad creation and cross-platform listing tools are saving you the headache of posting to each site individually, and that setup was quick instead of the usual integration slog. Having screening, rent collection, and tenant communication living in one place really does add up over time.

Regarding QuickBooks, we are able to connect to QuickBooks, but RentRedi has free built-in accounting that might fill some of that gap, with automatic expense categorization and tracking, tax-ready Schedule E reports, and real-time mileage tracking all included. Worth checking out and you can connect with our 24/7 live chat support team if you have any questions about it!

Thank you for trusting us with your properties!

Scot S.
SS
Scot S.
Managing Member
Small-Business (50 or fewer emp.)
"Extremely Easy to Implement and Use—Tenants Love the App"
5/5
What do you like best about RentRedi?

It is extremely easy to implement and use. My tenants love the app as well Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

So far nothing. I have been using it for 4 months. The transition has been great so far. Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

Hi Scot, thank you for sharing your experience!

It's great to hear the transition to RentRedi has been smooth over these first four months, and that your tenants have taken to the app just as easily. Moving away from Venmo and cash toward automated online payments is exactly the kind of shift we want to make simple for landlords, since it cuts down on manual tracking and gives everyone a clear record of what's been paid!

Thank you for choosing RentRedi to manage your rentals!

Allison W.
AW
Allison W.
Landlord
Small-Business (50 or fewer emp.)
"Disappointing Support: Unresolved Tenant-Add Issue and Slow Help Desk Response"
1/5
What do you like best about RentRedi?

Contactless payment and chat/maintenance request features Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

Really disappointed in the customer service. I had a technical issue with adding a tenant to a lease and after more than 2 weeks of the issue sitting with the help desk it ultimately never got resolved. I will likely change services after my 1 year membership expires Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

Hi Allison, thank you for the honest feedback, and we're sorry to hear the tenant-add issue sat unresolved for as long as it did. That's not the experience we want for a landlord in their first year with us.

We're glad the contactless payments and chat/maintenance features have been useful in the meantime, but a two-week wait on a technical issue without resolution falls short of what we expect from our support team.

Please reach out again through our 24/7 live chat support, available online or mobile, and reference your previous case so our team can prioritize getting this fixed before your renewal.

If we're able to turn this around, we would appreciate you updating your review. Thank you.

Michelle P.
MP
Michelle P.
"Effortless Rent Payments and Simple Maintenance"
5/5
What do you like best about RentRedi?

I use RentRedi to pay rent and handle maintenance tickets. I love the super easy payment methods and the straightforward, sensible process for filling out maintenance forms. It's not complicated at all, and I can pay rent without going through any hassle. I really appreciate the option to pay online with either a card or a bank account and the transparency about the fees associated with card payments versus no fees for bank account transactions. The setup was super easy, quick, and straightforward. Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

Wish I could archive old repair tickets instead of keeping them in the list but it doesn't hurt having them there at the same time. Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

Hi Michelle, thank you for the 5-star review! It’s great to hear that you find the maintenance forms straightforward and appreciate the transparency regarding our fee structures. Thank you for your feedback on old repair tickets, we will pass along this feature to our product team. Thanks for being part of the RentRedi community!

Bennett M.
BM
Bennett M.
Forester
Small-Business (50 or fewer emp.)
"No guarantee of getting rent."
1/5
What do you like best about RentRedi?

It’s convenient for the tenants and easy to use for billing Review collected by and hosted on G2.com.

What do you dislike about RentRedi?

They don’t guarantee you will receive the rent each month. My account was hacked and they have not been helpful in returning the money. Review collected by and hosted on G2.com.

Response from Crystal Abing of RentRedi

Hi Bennett, thank you for sharing your experience.

To give the full picture: the payment account was verified using a code sent to the email on file, the same protection step used on every account. A third-party investigation confirmed that email was exposed in the Synthient Credential Stuffing breach, which leaked email and password combinations for over 2 billion accounts worldwide. It appears a fraudster used those leaked credentials to access your account without authorization.

Even though this breach happened outside of RentRedi's own systems, our team has worked with you every step of the way through external channels. Please continue to work with the external investigators and our 24/7 live chat support team.

Thank you for your patience. We'd appreciate hearing from you once this is resolved.