I no longer have to chase tenants for rent or text them reminders if they are late, all of that is done automatically through RentRedi Review collected by and hosted on G2.com.

Like any platform, it takes a bit of time to learn how to do specialized things like negotiating a charge or changing the ending date of a lease. However, the help system is excellent, and there is always chat support if I can't find something in the help documents library. Also, there is a lag time until payments actually hit my bank accounts, so I need to plan for that when paying expenses. Review collected by and hosted on G2.com.

I like that RentRedi is simple to use and versatile across devices. It makes it easy to see who's behind on rent or who's paid. The app also simplifies handling maintenance requests. Their service is impeccable, with support available via email or real-time chat, and they respond within minutes. Review collected by and hosted on G2.com.

I would say maybe when it comes to some of the updates, with the payment processing, I know they updated a few times with different providers. And don't really like necessarily that either I have to absorb the ACH fee or the tip. Review collected by and hosted on G2.com.

I like that RentRedi is a 'set it and run' program. Once we do some initial work to get tenants adjusted and signed in, everything runs smoothly and automatically. I appreciate that we don't have to reach out to tenants regularly about rent; they can pay online, and it gets deposited directly into our bank accounts. This used to be a much longer process. Also, the customer service has always been helpful when things seem complicated. Review collected by and hosted on G2.com.

Sometimes we miss the maintenance requests. Maybe there's a way they could come directly to us or we could be alerted because sometimes we've missed them if we haven't logged into the website. Also, the initial setup was complicated as certain things were not intuitive, but the customer service has always been helpful. Review collected by and hosted on G2.com.

I like the simplicity of it all. The dashboard and other functions are very user friendly and customer service is top notch. If you can’t figure out something they’re very helpful and response in timely manner Review collected by and hosted on G2.com.

Sometimes it’s confusing on how to add charges or why functions for tenants don’t always work. Also they should have their own lease agreement for us to use Review collected by and hosted on G2.com.

I use RentRedi to help manage rental properties on behalf of the landlord. It primarily helps streamline my payment collection system. I appreciate how we have been able to transition from tenants paying with cash or physical checks to online payments, which helps with liability and time management. I value the feature where tenants can open a Chime card, allowing those who prefer paying with cash to deposit into the card and link it to RentRedi for online transactions. The initial setup was fairly easy for me. Review collected by and hosted on G2.com.

There hasn't been any issues that are major. But I think maybe just the way that the portal or the dashboard is set up could be a little bit more user friendly. Review collected by and hosted on G2.com.

I like that RentRedi is an all-in-one property management software and that it's included in the BiggerPockets membership. It's convenient because everything is included, and BiggerPockets serves as a comprehensive property management information resource, with RentRedi being an added bonus. The initial setup was pretty easy, even for someone new to property management. Review collected by and hosted on G2.com.

When I create an application template or prequalification template, I can't just rearrange the questions, and the flow of questions is important. Also, if I have multiple tenants over the age of 18, I should be able to screen them in one application without multiple applications. The names of potential applicants should be included on the main screen, but it just shows 'No-Name' in the applicant window, which is a silly bug. There should be a template button in the new layout so I can edit my templates more easily. Review collected by and hosted on G2.com.

The incredible 24/7 support team. There have been times when I ran into something a little tricky or needed an answer right away. The support team was always there to help. They are knowledgeable, responsive, and truly amazing! Review collected by and hosted on G2.com.

The platform’s lagging between clicks. Sometimes it takes forever for the screen to refresh or change; especially during times I’m in a hurry. Review collected by and hosted on G2.com.

I really appreciate RentRedi for making property management a lot easier than keeping everything in a spreadsheet. Its automation features are a huge help. I like that it connects directly with bank accounts, which helps me eliminate a lot of middleman guessing. My favorite part is the mobile app, as it allows me to run my business from my phone efficiently, even when I'm not near a computer. The app essentially functions as the desktop version, with no missing features, which is quite impressive. Setting up RentRedi was incredibly easy for me, even as a brand new real estate investor, and it has been working really well for us. Review collected by and hosted on G2.com.

I think the accounting features are a little weak. I outsource that portion, the financial reporting and the accounting to a different platform. Review collected by and hosted on G2.com.

The setup process for my unit and rent was simple and straightforward. The support has improved and they are quicker to respond. Review collected by and hosted on G2.com.

There are times when I have to jump through several hoops just to get to a single item, and sometimes those hoops don’t even make sense. Review collected by and hosted on G2.com.

As a first time landlord it helped me feel like I could get a handle on my responsibilities. It allowed me to become more confident. Review collected by and hosted on G2.com.

It was a bit overwhelming at first because as a new landlord I didn’t need to use all those available features. Review collected by and hosted on G2.com.