225 Rent Manager Reviews
Overall Review Sentiment for Rent Manager
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We love how User friendly Rent manager is. The support staff is so supportive and helpful. Review collected by and hosted on G2.com.
They are growing more popular. Wait times are becoming unbearable. Review collected by and hosted on G2.com.
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I appreciate that it's all inclusive, meaning it can accommodate commercial and residential management in stride- with things like CAM reconciliation being automated. I also like that rent manager is constantly updating and that it allows us to create custom reports and dashboards. Review collected by and hosted on G2.com.
Because it's so comprehensive, on occasion a report omits or adds data that messes up the report results. Not very frequent, but it's obnoxious when it does. Review collected by and hosted on G2.com.
It’s very easy to use and user friendly. A lot of great information in front of you at all times Review collected by and hosted on G2.com.
Needs to be a bit more modernized. Sometimes you have to click many different locations to find information. Review collected by and hosted on G2.com.
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I researched several companies and found Rent Manager to be the BEST complete solution to Property Management. It handles every aspect of my business - accounting, advertising, leases, work orders - you name it! They are my one-stop efficient and affordable solution! And, to top it all off - they have the best customer support you will find in the industry. Review collected by and hosted on G2.com.
Nothing! They are amazing! I spent over two years comparing software companies and found Rent Manager to be the best overall solution. There is not an aspect I dislike - and if there is, I can express it to them and they listen and implement changes based on need. Review collected by and hosted on G2.com.
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We love Rent Manager software because it’s very user-friendly! If for any reason we get stuck on anything we just call the service line and get help, someone will hold our hand and walk us through the whole problem that maybe seem like a mountain to me and it’s just a little mole hill! We also love that the software is very customizable, we are big on company branding, with Rent Manager our logo is on Every form that leaves our office. Review collected by and hosted on G2.com.
There’s really very little or nothing that I dislike. Maybe, that I can’t link RM to Constant Contact.
One thing I’d like is for the Credit card fee be a little more automated than it is now. Review collected by and hosted on G2.com.
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I like that we can come up with changes to the system and they actually happen. It is fun to see your ideas become reality. Review collected by and hosted on G2.com.
I just wish some features were already present but they are working on it. I wish there were better workflows ready to go when you get the generic package. This is where the industry is going. Review collected by and hosted on G2.com.
It is a fairly easy program to use that offers many customized features for the property Review collected by and hosted on G2.com.
Layout of program needs to be improved so its more accessible from the dashboard. Review collected by and hosted on G2.com.
I love how easily this software can be customized to fit your needs! Having access to the API in the newest version (RM12) also opens up so much more in terms of 3rd party integration and custom development. As someone who often works from home outside of business hours, I also greatly appreciate that I can log in from any computer or through the mobile app. Review collected by and hosted on G2.com.
I feel that sometimes revisions are rolled out too quickly without full testing so a fix to one issue causes other things in the software to break. Also, some of the support staff doesn't seem to know the program as well as they should so unless my question is quite basic I always seem to need to go a step higher to get my issue resolved. Review collected by and hosted on G2.com.
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The software is easy to use. It allows you to customize most if not all of the features and screen layouts. The correlating rmAppSuite allows for even more streamlining of inspections, service orders and reports. I've been a user of Rent Manager for over 5 years and they continue to add new features and repair bugs to enhance the user experience. Review collected by and hosted on G2.com.
It can be slow when loading pictures and documents. It has lots of add-on features but at an additional cost. Review collected by and hosted on G2.com.