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Rent Manager Reviews & Product Details - Page 20

Rent Manager Overview

What is Rent Manager?

Rent Manager is award-winning property management software built for residential, commercial, manufactured-housing, associations, and short-term-stay portfolios of any size. The program’s fully customizable features include a double-entry accounting system, maintenance management/scheduling, marketing integration, mobile applications, more than 450 insightful reports, and an API that integrates with the best PropTech providers on the market. Users can access their data anywhere—in the field, on an emergency maintenance call, in the office, or at home. Rent Manager offers flexible platform options like Rent Manager Online and Rent Manager Express, as well as mobile tools like rmAppSuite Pro and rmResident. Accept payments, complete inspections, run reports, communicate with tenants, and so much more. Choose a software solution that’s as adaptable as you are.

Rent Manager Details
Product Website
Languages Supported
English
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Product Description

Rent Manager is a powerful property management and accounting tool.


Seller Details
Company Website
Year Founded
1987
HQ Location
Cincinnati, OH
Twitter
@RentManager
1,564 Twitter followers
LinkedIn® Page
www.linkedin.com
497 employees on LinkedIn®
Description

Incorporated in 1987 and headquartered in Cincinnati, Ohio, London Computer Systems (LCS) develops innovative business technologies used in all 50 states and several global markets.LCS products and services include Rent Manager property management software, NDT VoIP telephone systems, LCS IT Services, and Web Development and Design Services. Our expert IT and Web Development teams deliver complete network design, implementation, and support; data security and backup solutions; and custom website development services.At LCS, we leverage technology and unmatched customer service to propel your business forward. For more information about how we can support and advance your operation, visit LCS.com.


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Overview Provided by:

Recent Rent Manager Reviews

Rolanda C.
RC
Rolanda C.Small-Business (50 or fewer emp.)
4.0 out of 5
"Rent Manager Experience"
I think the best thing about Rent Manager is Team Purple and how quick they are in responding. Also recently, they rolled out the Prospect Dashboar...
Kari C.
KC
Kari C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Rent Manager Review"
I love Rent Manager! It’s user friendly and the customer support is top notch!
Alexia C.
AC
Alexia C.Small-Business (50 or fewer emp.)
4.0 out of 5
"The best property management system I’ve used making operations seamless and efficient."
exceptional customer support, remote assistance
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Rent Manager Media

Rent Manager Demo - Dashboard
Welcome to Rent Manager
Rent Manager Demo - Short Term Rentals Calendar and Reservations
The Make Ready Board, part of the Make Ready Process, displays units that are assigned a make ready process with color-coded statuses for the associated Service Issues and Inspections.
Rent Manager Demo - rmAppSuite Pro
Redeveloped with new features and fully integrated with your Rent Manager 12 database, rmAppSuite Pro gives users the freedom to work anywhere. Available for Android and iOS, this solution streamlines workflow efficiency by requiring fewer clicks to complete tasks, delivering enhanced searchabili...
Rent Manager Demo - Tenant Details Dashboard
Review important resident information on one screen.
Rent Manager Demo - Make Ready Board
The Make Ready Board, part of the Make Ready Process, displays units that are assigned a make ready process with color-coded statuses for the associated Service Issues and Inspections.
Rent Manager Demo - Tenant Web Access Portal (TWA)
Tenant Web Access is a secure portal that allows your customers to access their account online and complete necessary tasks
Play Rent Manager Video

Official Downloads

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225 Rent Manager Reviews

4.7 out of 5
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225 Rent Manager Reviews
4.7 out of 5
225 Rent Manager Reviews
4.7 out of 5

Rent Manager Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Rent ManagerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Rent Manager?

We love how User friendly Rent manager is. The support staff is so supportive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

They are growing more popular. Wait times are becoming unbearable. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Our entire business is possible because of Rent Manager Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you so much for your review! We're glad to hear Rent Manager is helping your business. If you ever need to reach support, please call 800-669-0871 and select option 4, or you can also email support@rentmanager.com to reach a support representative.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Rent Manager?

User friendly; simple to learn; great for the type of business we run Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Integration with other property management softwares Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Efficiency Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your feedback! We would love to learn more on how to continue to improve our integrations with others. If possible, please let us know here: https://www.rentmanager.com/featurerequest/ and we will gladly look into this for future releases.

Mark B.
MB
Principal
Real Estate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rent Manager?

I appreciate that it's all inclusive, meaning it can accommodate commercial and residential management in stride- with things like CAM reconciliation being automated. I also like that rent manager is constantly updating and that it allows us to create custom reports and dashboards. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Because it's so comprehensive, on occasion a report omits or adds data that messes up the report results. Not very frequent, but it's obnoxious when it does. Review collected by and hosted on G2.com.

Recommendations to others considering Rent Manager:

Just go with the online version, eliminating server maintenance. It's all inclusive unlike Yardi, which requires you to add modules. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

We can provide the back end accounting for a variety of business types with rent manager. It doesn't have good mapping software for customers to integrate into some service industries, defeating it's purpose as a customer database for such, but as an accounting software it works great. We use it for several businesses. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Hi Mark,

Thank you so much for you review! We're glad to hear you have been able to automate your business with Rent Manager. With the data inconsistencies on reports, the next time it happens, I would highly recommend giving our support team a call (https://www.rentmanager.com/customer-resources/customer-support/). They can gladly help look through these reports and find any possible errors.

As for the service industries, definitely let us know which integrations you are looking to use with Rent Manager here: https://www.rentmanager.com/integrations/. We are constantly growing our integrations and we would love to hear about the software you use everyday.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Rent Manager?

It’s very easy to use and user friendly. A lot of great information in front of you at all times Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Needs to be a bit more modernized. Sometimes you have to click many different locations to find information. Review collected by and hosted on G2.com.

Recommendations to others considering Rent Manager:

There are many other there, and it’s hard to choose one. But so far rent manager is doing good for us. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Works orders/issues, Delinquencies, move ins/move outs Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you so much for your review! To help with clicks, I highly recommend checking out Command Launch in the top right of the program. This will take you directly to any prospect, tenant, report, even search history/notes information to assist you with finding what you are looking for.

We're also open to any suggestions you might have for the program. Feel free to submit any feature requests you have here: https://www.rentmanager.com/customer-resources/customer-support/submit-a-feature-request/

Susan A.
SA
Broker
Real Estate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rent Manager?

I researched several companies and found Rent Manager to be the BEST complete solution to Property Management. It handles every aspect of my business - accounting, advertising, leases, work orders - you name it! They are my one-stop efficient and affordable solution! And, to top it all off - they have the best customer support you will find in the industry. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Nothing! They are amazing! I spent over two years comparing software companies and found Rent Manager to be the best overall solution. There is not an aspect I dislike - and if there is, I can express it to them and they listen and implement changes based on need. Review collected by and hosted on G2.com.

Recommendations to others considering Rent Manager:

Don't waste your time looking at other vendors. If you want the most cost effective all-in-one efficient property management software solution that will continue to grow with changes in technology and give you superior customer service - you need look no further. Call Rent Manager today and sign up! Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

The benefits are endless. Checklists became automated, paper eliminated with electronic signing, posting rents streamlined with efficient scanner, trips to bank eliminated, no need for an accountant - reconciling simplified, save on trips to the post office, pay owners with a click of a button, process work orders quickly, inspections take less time - but are more detailed and itemized. I could go on and on. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you so much Susan for your review! We're so glad to hear you are enjoying Rent Manager and how much it has been helping your business. It has been a pleasure working with you these past few years and we hope to continue to bring you great service in the future.

Olimpia G.
OG
Office Admin at NOBLE REAL ESTATE SERVICES
Real Estate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rent Manager?

We love Rent Manager software because it’s very user-friendly! If for any reason we get stuck on anything we just call the service line and get help, someone will hold our hand and walk us through the whole problem that maybe seem like a mountain to me and it’s just a little mole hill! We also love that the software is very customizable, we are big on company branding, with Rent Manager our logo is on Every form that leaves our office. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

There’s really very little or nothing that I dislike. Maybe, that I can’t link RM to Constant Contact.

One thing I’d like is for the Credit card fee be a little more automated than it is now. Review collected by and hosted on G2.com.

Recommendations to others considering Rent Manager:

Rent Manager gives you all the equipment, to run a successful and very profitable business. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Rent collection is now a breeze for us, with CashPay and Tenant Web Access portal, it’s like Night and day!.

Communicating with owners, we’re in the process of completely going green with our owners, everything will be online on our website! Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review Olimpia! We're so glad you have been enjoying Rent Manager and it's great to hear your company will be able to go paperless! I'm going to send your note regarding Constant Contact to our Integrations Team and see what we can do here as well.

Gwenn A.
GA
President
Real Estate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Rent Manager?

I like that we can come up with changes to the system and they actually happen. It is fun to see your ideas become reality. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

I just wish some features were already present but they are working on it. I wish there were better workflows ready to go when you get the generic package. This is where the industry is going. Review collected by and hosted on G2.com.

Recommendations to others considering Rent Manager:

Automation, API integration, ease of use Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

We believe that Rent Manager is very malleable and we use it for a lot more than just property management. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you so much for your feedback Gwenn! We love working with your team and thank you for all of the product feedback. Come them coming!

SS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Rent Manager?

It is a fairly easy program to use that offers many customized features for the property Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Layout of program needs to be improved so its more accessible from the dashboard. Review collected by and hosted on G2.com.

Recommendations to others considering Rent Manager:

Better than the other programs out there Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Reports to statistical data on occupancy Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Hi Sandy,

Thank you for your review! We would love to learn more about what could improve our user interface and what could assist you while using the program. If you have any specific requests for Rent Manager, feel free to submit them here: https://www.rentmanager.com/featurerequest and we will gladly take them into consideration.

Verified User in Real Estate
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Rent Manager?

I love how easily this software can be customized to fit your needs! Having access to the API in the newest version (RM12) also opens up so much more in terms of 3rd party integration and custom development. As someone who often works from home outside of business hours, I also greatly appreciate that I can log in from any computer or through the mobile app. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

I feel that sometimes revisions are rolled out too quickly without full testing so a fix to one issue causes other things in the software to break. Also, some of the support staff doesn't seem to know the program as well as they should so unless my question is quite basic I always seem to need to go a step higher to get my issue resolved. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Rent Manager has been able to automate many of our daily processes for us and has allowed us to create a much better data management system. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you so much for your review! We're glad to hear you are enjoying utilizing the API. If you have any vendors in mind that you love to work with and you think would be a great fit for Rent Manager, definitely let us know! I've sent your feedback regarding revisions and support to our management team to look into as well.

Jasmine E.
JE
Resident Manager
Real Estate
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Rent Manager?

The software is easy to use. It allows you to customize most if not all of the features and screen layouts. The correlating rmAppSuite allows for even more streamlining of inspections, service orders and reports. I've been a user of Rent Manager for over 5 years and they continue to add new features and repair bugs to enhance the user experience. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

It can be slow when loading pictures and documents. It has lots of add-on features but at an additional cost. Review collected by and hosted on G2.com.

Recommendations to others considering Rent Manager:

The software is easy to use and they offer extensive training through Rent Manager University. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

It allows me to upload, email and/or share reports and records with both the property owners and residents. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Hi Jasmine!

Thank you so much for your review! We're glad to hear you are enjoying all of the customization capabilities and the mobile app. We've got some great new features and enhancements in the works and we hope you enjoy these as well.

With documents and photos, Upload Manager might help increase speed. This is included with Rent Manager Online and our support team can help you set up this feature: https://www.rentmanager.com/customer-resources/customer-support/