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2,545 Remote Reviews
Overall Review Sentiment for Remote
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Being a contractor for the first time, the system is very simple and straightforward in how to use it. There's no bureaucracy in issuing invoices or in adding or updating information. Review collected by and hosted on G2.com.
The only issue I had was a delay in payment that happened once Review collected by and hosted on G2.com.
Remote.com is a comprehensive approach to hiring employees out of the U.S. I am glad I found a platform that can handle the legalities of doing so. Review collected by and hosted on G2.com.
After our sales calls we wen straight to onboarding. There weren't many training calls but the platform is fairly intuitive on your own. Review collected by and hosted on G2.com.
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The best thing about Remote is that everything is happening smoothly in the background. I recevied proper notifications at each step and all process was very smooth. Review collected by and hosted on G2.com.
Mobile app should be more user friendly. Review collected by and hosted on G2.com.
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Amazing customer management and assistance, great thanks specially to Pier Ragnoni and Ronan O'Higgins.
The tool is very customer friendly, the updates are visible, everything is in one place to be found easily.
Great and fast assistance from the Mobility team as well Review collected by and hosted on G2.com.
Nothing particular to note here. I would say that as long as we have our great CSM we are very well covered Review collected by and hosted on G2.com.
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It is very easy to use & understand. Important notifications & messages are received always. UI is good! Customer support are efficient & respond quickly. Review collected by and hosted on G2.com.
Dashboard could be revamped by adding payslip amounts or have a personal budget feature. Review collected by and hosted on G2.com.
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What I like most about Remote is how easy it is to request payments and how clear it's to track transactions. And if you have any questions, the customer service is efficient and fast! Review collected by and hosted on G2.com.
I haven't had any problem using the platform yet, 100% positive experience. Review collected by and hosted on G2.com.
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It's easy to use and friendly. As an employee, it's really easy to make it voices and kther paperwork, and they keep you updated about the payments at all time! Review collected by and hosted on G2.com.
Sometimes payments take a bit longer to arrive, but once you understand how it works, you can manage it. Review collected by and hosted on G2.com.
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When I had questions the support was really good. Even though they were not able to provide the feature I needed, they suggested a different approach that helped me. Review collected by and hosted on G2.com.
It's not so easy to use at first. But the help section is really useful. Review collected by and hosted on G2.com.
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Very quick responses whenever I've submitted a query. They get attended to promptly and I've never had an issue with the remote team. They were able to assist in all the documentation I needed and were also able to help clarify on my payroll questions. I have nothing but praises for them! Review collected by and hosted on G2.com.
Because Remote is an employer of record, it may take awhile for them to clarify on some questions, but this is understandable. Review collected by and hosted on G2.com.