Remote Reviews & Product Details

- Representatives I talked to were very approachable and friendly. They also replied promptly. I am satisfied with the overall onboarding experience.

- The platform has great UX. It was easy to navigate even though it was my first time using it. Everything was intuitive and easy to use. Review collected by and hosted on G2.com.

- My Employer and Remote.com provided me with conflicting information at one point, but it was sorted out quickly.

- It took a few days for my Employment Agreement to be sent to my employer. Review collected by and hosted on G2.com.

It’s helpful that it already shows the amount we’re going to receive, and it also explains how we can request leave.

the ui is very user friendly and modern Review collected by and hosted on G2.com.

One downside of Remote is that some features and workflows feel less intuitive than I expected, especially for first-time users.

Moving between different sections and locating specific information isn’t always as straightforward as it could be. A more streamlined user interface, simpler navigation, and clearer guidance for common tasks would make the overall experience smoother and more efficient. Review collected by and hosted on G2.com.

Ease of use and help articles without having to talk to a person. Review collected by and hosted on G2.com.

The holiday information (public holiday and PTO/sick leaves) is not available for my state. It’s not there or incorrect Review collected by and hosted on G2.com.

What I like most about Remote is the support and onboarding experience. The onboarding process is clearly structured, and it helps both our HR team and new employees understand what information and documents are required.

The UI and user experience are straightforward. The dashboard is easy to navigate, employee information is organised clearly, and I can usually find contracts, documents and onboarding tasks without going through too many screens.

The platform’s performance has been reliable for the day-to-day work I complete. Pages load properly, employee records are easy to access, and I have not experienced major issues while completing regular HR tasks.

Remote also fits well with our wider HR processes, although the integrations could be improved. Some employee information still needs to be checked or updated manually between Remote and our other systems.

From a pricing and ROI perspective, Remote is not inexpensive, but it gives us access to international employment support and country-specific guidance. This reduces the amount of research and administration our internal team would otherwise need to manage.

The support team is one of the strongest parts of the service. They are responsive and provide practical guidance when we have questions about onboarding, contracts or local employment requirements.

I have not used the AI and intelligence features extensively, so I cannot comment on all of them. The automated workflows and guidance are useful, but I would like to see more intelligent reporting, practical recommendations and alerts that help HR teams identify actions earlier. Review collected by and hosted on G2.com.

Remote is a great platform overall, but some processes can feel a bit manual and require support assistance. It would be helpful to have more self-service options and reporting flexibility for HR teams. Improving these areas would make managing a global workforce even more efficient. Review collected by and hosted on G2.com.

I like the UI / UX in general, I feel like it had gotten better. Adding new hires is super easy and intuitive, I also find very useful the recommendations on what options should we choose for example when in comes to pension contributions. Or for the Netherlands, how it explains why we should go for limited contracts at first. It helps me make informed decisions.

Also, I like how helpful the team has been whenever I have a special request or there is a legal case we are managing. Review collected by and hosted on G2.com.

The pricing is high. The benefits offering is limited, and at times it affects the top-talent hiring process. Even though the UX is generally good, it could be more intuitive in some areas.

For example, the way tickets are displayed in the platform can make them hard to find sometimes. The same goes for how employees’ documents are organized: there are too many separate tabs like "Files", "Documents", and "Payslips". It would feel more intuitive if everything were under a single tab, with the option to filter by category. Review collected by and hosted on G2.com.

I like that Remote has features that are easy to access and is very convenient for me. It's great when I have trouble with my payslip because their live agent resolves my issues quickly. I also appreciate that they send updates every time. Setting up Remote was very easy, it didn't take me any time to go through all the stuff, and my team switched from Rippling because Remote is more convenient and less hassle. Review collected by and hosted on G2.com.

I think one thing they should improve is discussing when and how their payslip goes. Or like giving a heads up to the users especially for the first timers. At least like a welcome email or information of what we need to know prior using Remote. Review collected by and hosted on G2.com.

The platform is easy to use and pretty straightforward. The site is organized well, and I think it's a great idea that they used a side bar menu to show the main categories instead of putting it in the top navigation. Their customer service also follows up in a timely manner, which I appreciate. I reached out to them a couple of months ago, and to my surprise, they reached back out a few weeks ago to check on me and make sure that my issue is resolved. Review collected by and hosted on G2.com.

None at the moment. So far, the platform feels straightforward and easy to use, without much complexity.

Although I remember at one time, they forced all Philippine based contractor to use Stripe/Stripe connect. Using it added about a couple more days of delay for receiving our pay outs. Thankfully, they were able to resolve this and allowed us to go back to direct to bank payouts. Review collected by and hosted on G2.com.

I get paid in local currency and into my bank account Review collected by and hosted on G2.com.

The payment takes too long to reflect on my account Review collected by and hosted on G2.com.

I am a relatively new Admin user of Remote, and the customer support team are always very quick and thorough in helping answer my questions or guide me to the right parts of the tool. Review collected by and hosted on G2.com.

The user interface can be quite busy, and not always clear where to find specific things - for example making contract amendments for salary/role changes. Review collected by and hosted on G2.com.

I'm very impressed with the quality of service from the Remote team. Onboarding was smooth, and the AI chatbot is reliable. The support articles are easy to understand, and the live agents are prompt and helpful. I've also emailed their support team, and they were great too.

I was the first offshore employee at our company to use Remote. Being able to reach support directly and get quick answers made a big difference. Now that our team is growing, I can help my colleagues navigate the platform, and it's the best one I've used so far.

Day to day, it's just as good. Time tracking and time off requests are easy. Payslips are available at least 2 days before payday, which is fantastic. I can also get documents like a certificate of employment through the website right away. Review collected by and hosted on G2.com.

IDK if this feature is in place but I hope that notifications and follow ups are sent to approvers to ensure nothing is missed like PTOs, holiday pays or night differential. Review collected by and hosted on G2.com.