--- title: Remote Desktop Services Reviews meta_title: 'Remote Desktop Services Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 141 reviews by the users' company size, role or industry to find out how Remote Desktop Services works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 141 scale: '5' date_modified: '2026-07-10' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Remote Desktop Services Reviews **Vendor:** Microsoft **Category:** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Average Rating:** 4.5/5.0 **Total Reviews:** 141 ## About Remote Desktop Services Remote Desktop Services (RDS) is a Microsoft technology that enables users to access and control Windows-based applications and desktops remotely over a network connection. This service allows multiple users to work on the same system simultaneously, providing a centralized computing environment that enhances resource management and security. Key Features and Functionality: - Remote Desktop Access: Users can connect to their desktops or applications from virtually any device, including PCs, tablets, and smartphones, facilitating flexible work environments. - Session Virtualization: Multiple users can run applications on a single server, each in their own isolated session, optimizing resource utilization. - RemoteApp Programs: Applications can be delivered seamlessly to users' devices, appearing as if they are running locally, enhancing user experience. - Secure Connections: RDS employs encryption and authentication protocols to ensure secure data transmission and protect against unauthorized access. - Load Balancing: Distributes user sessions across multiple servers to maintain performance and reliability. - Integration with Active Directory: Simplifies user management and access control by leveraging existing directory services. Primary Value and Solutions Provided: Remote Desktop Services addresses the need for businesses to provide employees with secure, remote access to applications and desktops, regardless of their location. By centralizing computing resources, RDS reduces hardware costs, simplifies IT management, and enhances data security. It supports remote work initiatives, enables efficient resource utilization, and ensures that users have consistent access to the tools they need to perform their tasks effectively. ## Remote Desktop Services Pros & Cons **What users like:** - Users find the **easy setup** of Remote Desktop Services to be user-friendly and efficient for their needs. (1 reviews) - Users appreciate the **user-friendly interface** of Remote Desktop Services, making setup easy and efficient. (1 reviews) ## Remote Desktop Services Reviews ### 1. Best Solution for the logging in to the remotely **Rating:** 4.0/5.0 stars **Reviewed by:** W.W.C.T.B W. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2020 **What do you like best about Remote Desktop Services?** remote desktop service help to connect to easily for the remotely. it is very easy way to logging for the server. and we can facilitate file sharing and web hosting and provide any service like as using a real machine from the remotely. its just need enter IP address and password only. **What do you dislike about Remote Desktop Services?** without poor internet connection we can not logging and can't work using remote server and rendering process very slow in the poor internet connection and also file sharing. **Recommendations to others considering Remote Desktop Services:** I highly recommend for all users than another third party services. because it was a in build app for the windows machine and more secure. and also its very easy to use **What problems is Remote Desktop Services solving and how is that benefiting you?** remote desktop server we can realized in machine like as a our real machine and no need third party app install for it because per installed app have in windows. ### 2. Brings an extra layer of security to deployments **Rating:** 4.5/5.0 stars **Reviewed by:** Sanjay P. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2019 **What do you like best about Remote Desktop Services?** Having a limited machine with no admin rights that has only a browser and selected programs to manage critical points of the infrastructure of our deployments increases security without a doubt. We connect to a VPN and then to RDP to manage sensible services that can cause application and network disruption. **What do you dislike about Remote Desktop Services?** As with everything there is a tradeoff, using RDP to a Windows machine that manages critical points centralizes a point of failure and creating redundancy with several machines is a lot of effort. **Recommendations to others considering Remote Desktop Services:** Access works great from any OS, is like having a local VM running, great solution depending on the latency and bandwidth of the connection **What problems is Remote Desktop Services solving and how is that benefiting you?** We use RDP as a bridge between administrators of network devices and applications and the applications and network devices themselves for extra security. ### 3. Usage of Remote Desktop Service **Rating:** 4.0/5.0 stars **Reviewed by:** Prabodha R. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2019 **What do you like best about Remote Desktop Services?** when using remote desktop service, we can log and sign in and remote machine easily. **What do you dislike about Remote Desktop Services?** if we are use remote desktop service in poor internet connection we have to face some performance issue when connection to the server or Virtual machine. **Recommendations to others considering Remote Desktop Services:** i always recommend that service for remote logging works. because it is very easy to use and we can manage easily like as a own machine. **What problems is Remote Desktop Services solving and how is that benefiting you?** remote desktop service helps to connect remotely from virtual machine or server. in this case we can transfer data one to another machine through a service. ### 4. A great tool for remote administration **Rating:** 4.5/5.0 stars **Reviewed by:** Zhen S. | Product development specialist, Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2019 **What do you like best about Remote Desktop Services?** It's really intuitive to use, as soon as you use your favorite authentication method to access the server is exactly like using a Windows Machine. It works perfectly even if you are remotely managing it from a MacOSX or Linux Machine. **What do you dislike about Remote Desktop Services?** Uses a good amount of bandwidth not an issue 99% of the time but it takes a lot of data when tethering firm my phone. **Recommendations to others considering Remote Desktop Services:** To save the configuration time if many people are going to be accessing the same devices you can export your settings and import them to the other guys machines **What problems is Remote Desktop Services solving and how is that benefiting you?** I manage a lot of test configurations and the easiest and most effective way is by doing that in several servers that I connect to by RDP. ### 5. Great tool for remote administration of a network **Rating:** 5.0/5.0 stars **Reviewed by:** Heath C. | Network consulting engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2019 **What do you like best about Remote Desktop Services?** It works in MacOSX as well as Windows. We use it as an extra layer of security, first we connect to a VPN, inside the VPN we have a server that's only accessible from the internal network, we connect to that server by Remote Desktop. And only the Remote Desktop has access to the network hardware. Add a multi-factor authentication and it's as secure as it can be. **What do you dislike about Remote Desktop Services?** No issues at all, controlling the remote machine is like using my local PC. **Recommendations to others considering Remote Desktop Services:** Save the connection host but not the password, and do two-factor authentication to it. **What problems is Remote Desktop Services solving and how is that benefiting you?** It adds an extra layer of security to networks being available from a remote server behind a VPN protected by several authentication methods. ### 6. Remote desktop a door to the server wherever you go **Rating:** 4.5/5.0 stars **Reviewed by:** Migdaly Alejandra R. | Unit Sales Manager Designate at PepsiCo, Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2019 **What do you like best about Remote Desktop Services?** With respect to this system it is useful and it quickly consumes so many resources and in my area it has pleased me to know that I use it when I need some information of the office being outside of it **What do you dislike about Remote Desktop Services?** I do not dislike anything about this software but it has given me benefit and helped me **Recommendations to others considering Remote Desktop Services:** I recommend it since it is integrated into the operating system and its use is useful since you can browse remotely to your recommended company server **What problems is Remote Desktop Services solving and how is that benefiting you?** In my case I have used it to connect remotely to the company's server from another country and it is as if you were browsing from the office. It has also helped me in relation to information that I needed to close important business for the pepsico company and I have not been in the office and I have not had it in my mail. I have created a link for the connection from my computer to the office server to help me with those necessary steps and do business ### 7. Great way to connect to a remote Windows machine **Rating:** 5.0/5.0 stars **Reviewed by:** Jody N. | Technical Services Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2019 **What do you like best about Remote Desktop Services?** The MacOSX client works perfectly, exactly the same as in Windows. I was using a Virtual Machine for a long time to connect to Windows servers by RDP until I learn there is a native client for OSX too. **What do you dislike about Remote Desktop Services?** The duplicate desktop feature sometimes does not work as intended. **Recommendations to others considering Remote Desktop Services:** There is a native client for Linux, Windows, and MacOSX, not need to run a Windows VM just for this. **What problems is Remote Desktop Services solving and how is that benefiting you?** I use it daily or almost daily to connect to remote Windows servers of my customers ### 8. It's like working in your local pc **Rating:** 4.5/5.0 stars **Reviewed by:** Fadwa A. | Wireless associate, Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2019 **What do you like best about Remote Desktop Services?** Easy to connect, great performance as long as you have a good network connection in both ends, screen resolution can be set on the preferences before connecting, and drag and drop support between the remote and local computer **What do you dislike about Remote Desktop Services?** Depending on your settings if you disconnect for one moment you need to start the whole process of authentication again, that's specially annoying when on wifi **Recommendations to others considering Remote Desktop Services:** If you are working in a team you can export and import desktops to work with without fiddling with the settings **What problems is Remote Desktop Services solving and how is that benefiting you?** Connecting to a remote server for network administration ### 9. Good way to do remote administration **Rating:** 5.0/5.0 stars **Reviewed by:** Rudy Elliot G. | Data Center Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2019 **What do you like best about Remote Desktop Services?** It's simply the best way to connect to Windows remote servers. Unless there is a problem in the internet connection it's really stable and it's exactly like running a Windows PC installed locally **What do you dislike about Remote Desktop Services?** It's a little bandwidth intensive compared to vnc. **Recommendations to others considering Remote Desktop Services:** It's also available on mac natively there is no need to use virtualization of any kind to have it running correcly. **What problems is Remote Desktop Services solving and how is that benefiting you?** Connecting to Windows servers and virtual machines remotely and locally from my MacOSX and Windows machines. ### 10. Good and easy way to connect to a remote server from any operating system **Rating:** 5.0/5.0 stars **Reviewed by:** Albert C. | Network Security Engineer , Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2019 **What do you like best about Remote Desktop Services?** I use this from my MacOSX laptop mainly, you can download the application from the Apple Store and Works exactly like the Windows version, It is very easy to duplicate a desktop, delete, import and export them so starting a project that uses this or cleaning a project after we are done is really fast. **What do you dislike about Remote Desktop Services?** I really like this software, no drawbacks for me, everything is working as intended. **Recommendations to others considering Remote Desktop Services:** If properly set up the performance of the server should be like using a local computer. **What problems is Remote Desktop Services solving and how is that benefiting you?** Connecting to servers for administration and testing ### 11. Great way to add an extra layer of security in a deployment **Rating:** 5.0/5.0 stars **Reviewed by:** Jared D. | IoT Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2019 **What do you like best about Remote Desktop Services?** By making the critical parts of the infrastructure available only from a machine with RDS accessible from the intranet makes it really hard for an attacker to be able to even attempt an attack while at the same time allowing access and logging per user to all engineers needing to configure something in the network. **What do you dislike about Remote Desktop Services?** By using this introduces a single point of failure so a high availability deployment is a must-have increasing the overall cost of a solution. **Recommendations to others considering Remote Desktop Services:** A high availability solution is almost always a must-have for any deployment. **What problems is Remote Desktop Services solving and how is that benefiting you?** I control my network devices from an RDS enabled server and is like using a normal Windows Machine. ### 12. Great to access remote servers **Rating:** 5.0/5.0 stars **Reviewed by:** Cristina C. | Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 14, 2019 **What do you like best about Remote Desktop Services?** It just works, it doesn't matter if the remote machine is MacOSX, Windows or Linux, the Machine works flawlessly as it should be. **What do you dislike about Remote Desktop Services?** I know how to use it, I know it just works, but it has a steep learning curve, I'm not on the point yet to actually set up a remote server, I have read how to do it but it's not easy. **Recommendations to others considering Remote Desktop Services:** A lot better than using VNC or other remote solutions **What problems is Remote Desktop Services solving and how is that benefiting you?** As a user It's amazing, we can remote to a server and verify the status of a whole network. It increases security big time. By only having a machine that can access the infrastructure and then connecting to it only if you are inside a specific VPN with the right permissions, It's really a robust setting. ### 13. A reliable Remote Desktop service **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel M. | Freelance Graphic Designer, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2019 **What do you like best about Remote Desktop Services?** I like the simplicity of configuring and storing access details. Most of our organization using Remote Desktop Services is only accessing one specific server, so being able to easily store and update the access point and my credentials is incredibly useful for the everyday experience. **What do you dislike about Remote Desktop Services?** My only dislike is the speed of initial connection to the service when launching the application. Our connection to our server is lightning fast, but launching the application takes multiple seconds before I am able to launch the connection to the server. **What problems is Remote Desktop Services solving and how is that benefiting you?** We use RDS to access file servers on the backend of our client-facing software service. The benefits of this system are in its provision of deep access to files for our support specialists, saving time by not requiring contact to internal IT teams to access these files. ### 14. Scheduler **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2019 **What do you like best about Remote Desktop Services?** Ease of use, integrates with our phone dialer as well. **What do you dislike about Remote Desktop Services?** The main work computer needs to be on in order to access the remote desktop. **What problems is Remote Desktop Services solving and how is that benefiting you?** No necesitas tener personal en la oficina por la noche. ### 15. Remote Desktop Services - Opinion **Rating:** 4.0/5.0 stars **Reviewed by:** Elia A. | titolare, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2019 **What do you like best about Remote Desktop Services?** Remote Desktop Services is a free solution available in Microsoft systems. The main advantage of RDS is the fact that it allows us to connect to the computer and server remotely. Remote Desktop Service is very easy to use a tool, which facilitates the work of the person responsible for the equipment in the company because thanks to it we can remotely solve software problems. **What do you dislike about Remote Desktop Services?** - It is not possible to operate several monitors. - The GUI should be carried. - RDS is not a very intuitive solution. **Recommendations to others considering Remote Desktop Services:** If you are an IT Administrator or a person interested in the IT industry, you should know this solution, because it is beneficial at work, as well as helping your friends. **What problems is Remote Desktop Services solving and how is that benefiting you?** By using RDP, I can help my friends and the team with problems caused by software/configuration. ### 16. Praise the lord for remote **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberlee E. | Funder, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2019 **What do you like best about Remote Desktop Services?** We offer multiple locations in the DFW area and to have a system where we can all work off of make our work experience less hectic. **What do you dislike about Remote Desktop Services?** It does run a bit slower than the computer desktop, but not substantially enough to notice a big difference. **Recommendations to others considering Remote Desktop Services:** Use this, if you are a smaller company with a few locations. I can't speak for larger companies but for our growing company this is the software for us. **What problems is Remote Desktop Services solving and how is that benefiting you?** We can all work together as a company instead of individually. It also allows our IT department to come in and make initial changes as needed. ### 17. One of the best remote desktop application used for remote connectivity **Rating:** 4.5/5.0 stars **Reviewed by:** MEER ARSHAD A. | Senior Application Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2019 **What do you like best about Remote Desktop Services?** This the best in the business for getting the access to the desired devices remotely from remote locations. Easy file sharing with minimal delay **What do you dislike about Remote Desktop Services?** Honestly there isn't much to be desliking about the application. **What problems is Remote Desktop Services solving and how is that benefiting you?** Resolving the user laptop related issues with the remote acces of the device from distance locations. ### 18. Best if you have applications the needs to run continually **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2019 **What do you like best about Remote Desktop Services?** Remote Desktop helps me run applications that will otherwise need me to keep my personal PC running forever. I like the fact that I can keep my applications running even when I have no access to the internet for days. **What do you dislike about Remote Desktop Services?** Its slow if you do not have access to high speed network **What problems is Remote Desktop Services solving and how is that benefiting you?** Scanning ### 19. Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2019 **What do you like best about Remote Desktop Services?** The fact that you could use a lot of servers at the same time without any issue is really helpful. **What do you dislike about Remote Desktop Services?** Sometimes it the ability to copy and paste is lost when is done from a different machine to a remote one. **What problems is Remote Desktop Services solving and how is that benefiting you?** We use Windows servers through Remote Desktop Services. ### 20. Remote Desktop **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2019 **What do you like best about Remote Desktop Services?** I like that I am able to access programs from my MacBook that are on a PC. We use a program called Active Directory for our students' information and rather than having to change computers when I need to access information from the active directory, I am able to access the information from my MacBook. I also like that I am able to access this 24/7, I do not have to be in the building for access. **What do you dislike about Remote Desktop Services?** If another user is using Active Directory I am not able to access the program. **What problems is Remote Desktop Services solving and how is that benefiting you?** Students who forget their password, get locked out, or need to change their password. ### 21. Remote Desktop Services **Rating:** 5.0/5.0 stars **Reviewed by:** Alex W. B. | Cyber Security Computer Science Instructor, Computer & Network Security, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2018 **What do you like best about Remote Desktop Services?** This is very convenient when I need to access some work files from home that my work computer has. As long as I have good Internet connection, I can access my work computer using this software. **What do you dislike about Remote Desktop Services?** Of course when the Internet is down, nothing will work. Currently I am not able to use the Internet at home because one of the Sub Stations is Damaged from a recent storm. Other than that things really work well when I need to access my work computer from home when it works. **Recommendations to others considering Remote Desktop Services:** It is within Windows Operating systems to use. **What problems is Remote Desktop Services solving and how is that benefiting you?** The problems with some businesses are that Printer issues that occur. Saves time and travel when using Remote Desktop services to access their issues and resolve them. Saves me gas and travel time. ### 22. Excellent way to go pc to pc **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2019 **What do you like best about Remote Desktop Services?** It’s fast It’s simple it’s worry free Easy to train someone to use and very efficient **What do you dislike about Remote Desktop Services?** I have no Qualms giving this application 10 out of 10 every time i use it **Recommendations to others considering Remote Desktop Services:** Great application simple to use on or off-site very secure **What problems is Remote Desktop Services solving and how is that benefiting you?** Quick support access to reports and IT ### 23. Connect to other systems easily and securely **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2019 **What do you like best about Remote Desktop Services?** Allows connections to other Windows servers and workstations **What do you dislike about Remote Desktop Services?** Get disconnected when need to reboot machine **Recommendations to others considering Remote Desktop Services:** Great tool for systems management **What problems is Remote Desktop Services solving and how is that benefiting you?** Managing servers in other locations, integrated so always available where I am ### 24. I love using remote desktop **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2018 **What do you like best about Remote Desktop Services?** My favorite thing about using remote desktop is the ability to both troubleshoot and fix issues without having to leave the desk. This is especially important because it saves on travel time and is essential if your client is far away from your location. There are some things that you might not be able to easily accomplish with remote desktop but between rdp, powershell, and/or the command line you are pretty much set **What do you dislike about Remote Desktop Services?** The only downside to remote desktopping is that you are slightly limited in the things that you can do and that is just due to the computer not being in windows, otherwise Remote Desktop works wonderfully **What problems is Remote Desktop Services solving and how is that benefiting you?** Client troubleshooting mostly ### 25. I use this because I have a Mac. **Rating:** 3.5/5.0 stars **Reviewed by:** loni b. | Operation Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2018 **What do you like best about Remote Desktop Services?** I like that I can run Windows programs on this even though I use a mac. I am able to transfer any information from the software to dropbox and then I can locate that on my mac. **What do you dislike about Remote Desktop Services?** It is not as clear as the screen on the mac. It's slighty blurry. Since it is on a server I have to wait for IT to update the software in order for me to update it. But that is not necessarily a problem of the program. I also had a resolution issue when I had to change my password. So they had to delete my log in and creat a new one. **Recommendations to others considering Remote Desktop Services:** Make sure your IT department sets up your printer to print from the program. **What problems is Remote Desktop Services solving and how is that benefiting you?** I prefer a mac over windows but my boss uses a pc and therefore we need to be able to utilize the same program and it has granted me access to the program without having to use a different a computer. The dell computers we use here are quite a bit heavier than the macs. ### 26. Mostly Reliable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2018 **What do you like best about Remote Desktop Services?** This product in connection with SonicWall allows me to work remotely from home. It allows me access to everything I have on my work computer, including files that are not saved on the server. I truly do not have to be in the office to access everything I own on my computer. **What do you dislike about Remote Desktop Services?** I dislike that at times the connection can be very spotty. I have had issues with both this service and SonicWall in the past. At times I randomly lose connection and I have lost my work product/progress as a result. This probably is the worst aspect (and really the only one) of this product. **What problems is Remote Desktop Services solving and how is that benefiting you?** As I previously noted, this product allows me to have a flexible work schedule. If I ever need to attend to matters at home, I can easily do so through this product. It allows me the option to stay at home or travel but keep up with work / colleagues. ### 27. Excellent tool for remote desktop **Rating:** 5.0/5.0 stars **Reviewed by:** Tushar B. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 08, 2018 **What do you like best about Remote Desktop Services?** I use it primarily on my mac to connect to my desktop at work if I am working remotely. It has good features for full screen and easy to copy content from my local mac to remote desktop. Some other tools I have used don't have that feature. Easy to configure and use. **What do you dislike about Remote Desktop Services?** Nothing so far. I have really liked the tool. One of the best services so far I have used compared to any other tools. **Recommendations to others considering Remote Desktop Services:** If you are using anything else for remote desktop services, consider using this. I am sure you will love using this compared to any other tool. **What problems is Remote Desktop Services solving and how is that benefiting you?** I use to it to connect to my remote desktop at work from my laptop. ### 28. Software used to Connect to Work Computer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** February 01, 2018 **What do you like best about Remote Desktop Services?** Microsoft Remote Desktop Services (also known as Remote Desktop Connection) is the software that I use to connect to my work computer from home. I can use software and manipulate files in the work computer using my home computer. This is very convenient when I need to access some work files from home or work at home using the software that my work computer has. As long as I have good Internet connection, I can reliably access to my work computer using this software. **What do you dislike about Remote Desktop Services?** I don't have any complaints about this software. I had several connection issues with this software, but it was caused by the Internet connection or the technical difficulties caused by my work. **Recommendations to others considering Remote Desktop Services:** This is a reliable software if you want to have remote access to your work computer. I have not experienced any abrupt disconnection because of this software whenever I have good Internet connection. **What problems is Remote Desktop Services solving and how is that benefiting you?** I can solve problems of not being able to access softwares and files in my work computer from home. This software allows me to work at home comfortably by connecting my home computer to the system of my work computer. I can have benefits of getting rid of necessity of going to work physically to access softwares and files in my work computers. ### 29. Remote Desktop Services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2018 **What do you like best about Remote Desktop Services?** That you can login from multiple stations **What do you dislike about Remote Desktop Services?** It ties up when multiple locations are logging in **Recommendations to others considering Remote Desktop Services:** How many users will be logging in **What problems is Remote Desktop Services solving and how is that benefiting you?** It allows us to centralize customer data imputed into one form of database ### 30. Helpful for transferring files from Mac to PC based cloud systems **Rating:** 2.5/5.0 stars **Reviewed by:** Amber M. | Admin Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2018 **What do you like best about Remote Desktop Services?** We use Rock RMS and we needed to upload our files to the on-line system. the only problem was we all use Macs but the on-line software is PC / Windows only based. To get around this, I downloaded the RDS and used that as my computer. **What do you dislike about Remote Desktop Services?** It worked great for the purpose I needed it for, I really can't think of anything that didn't work for the short time we needed it. **What problems is Remote Desktop Services solving and how is that benefiting you?** We used it to upload our files from our Mac computers to a Microsoft Cloud system ### 31. remote desktop is fast, useful and very essential to our company **Rating:** 5.0/5.0 stars **Reviewed by:** Brian S. | Network Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2017 **What do you like best about Remote Desktop Services?** Remote desktop is builtin in any windows OS therefore there's no need to go thru installation process to use it. **What do you dislike about Remote Desktop Services?** it opens multiple window in order to connect with multiple sessions. Hoping that there would be just window with multiple tabs for multiple sessions so it's not messy to look at it **Recommendations to others considering Remote Desktop Services:** RDP is the best client to use when accessing remote windows PC **What problems is Remote Desktop Services solving and how is that benefiting you?** We have a windows server running everyday 24/7 and we use remote desktop server to get into it. Our billing system is running on windows server 2012 ### 32. Efficient but restrictive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2018 **What do you like best about Remote Desktop Services?** It private program making it confidential and safe to use. **What do you dislike about Remote Desktop Services?** You pay to receive small things. Similar to buying in-game purchases. **Recommendations to others considering Remote Desktop Services:** It allows programs to be private and confidential, but also allows them to be in control of small things they want to charge for. ex. text services or additional widgets **What problems is Remote Desktop Services solving and how is that benefiting you?** It allowed for the move to a paper/file based system to become electronic and reduce paper use while still maintaining confidentiality. ### 33. Remote Desktop is fast, simple to use, and overall a great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2017 **What do you like best about Remote Desktop Services?** I like that it already comes with Windows. I don't have to download anything and I am able to be connected to multiple remote desktops at one time. **What do you dislike about Remote Desktop Services?** I iwhs it saved your password so you did not have to type it in every time you connect. **Recommendations to others considering Remote Desktop Services:** If you are looking for a simple and reliable way to connect to remote desktops, this is the way to go. I have never had an issue with this product but if I did, it would be easy to get customer service help. **What problems is Remote Desktop Services solving and how is that benefiting you?** I am able to connect to other business' databases without having to download their massive amounts of data. It is safe and secure. ### 34. Remote Desktop Services are core to our business **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie M. | Server Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about Remote Desktop Services?** I love how easy it is to provision new servers and maintain existing servers. There is a lot of native compatibility with AD, IIS and other common platforms within the enterprise. **What do you dislike about Remote Desktop Services?** Could be a little more user friendly from an administrative perspective. More GUI less command line. **What problems is Remote Desktop Services solving and how is that benefiting you?** Geographical latency issues are resolved by having the RDS servers in the same datacenter that houses the data. ### 35. Virtual Everywhere. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2017 **What do you like best about Remote Desktop Services?** Accessing another machine remotely from anywhere comes handy to manage different servers. Makes our life easy when multiple teams from different timezones support applications that are hosted on these remote machines. **What do you dislike about Remote Desktop Services?** Restarts can be slow and tricky. Some machines only allow certain number of logins at any given point of time which is another limitation. **Recommendations to others considering Remote Desktop Services:** better monitoring is necessary when it comes to critical servers. If the server hangs, someone needs to be alerted. **What problems is Remote Desktop Services solving and how is that benefiting you?** We host many internal servers on these remote desktops and let our teams use them. Physically maintaining them is outdated. ### 36. Fills all the need for a secure and reliable Remote Portal **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2017 **What do you like best about Remote Desktop Services?** For my Remote Portal I setup everything was Microsoft and support and documentation was well established. **What do you dislike about Remote Desktop Services?** Not as many options as Citrix Zenapp but licensing cost outways this. **What problems is Remote Desktop Services solving and how is that benefiting you?** Was able to setup a Web Remote Portal with multi-factor authentication. ### 37. remote desktop **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2017 **What do you like best about Remote Desktop Services?** can log on from any computer to my personal screen **What do you dislike about Remote Desktop Services?** is often slow. speed needs to be improved. **Recommendations to others considering Remote Desktop Services:** check speed first **What problems is Remote Desktop Services solving and how is that benefiting you?** can log on to my personal computer from any screen ### 38. Remote Desktop Services useful and essential **Rating:** 5.0/5.0 stars **Reviewed by:** Hubert W. | Sr. IT Analyst, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2016 **What do you like best about Remote Desktop Services?** Remote Desktop Services is a great way to connect to remote servers in order to run applications and perform tasks. It's built-into Windows so there isn't any major installation needed though if you don't have this installed, you will need to add it in the Windows features. Once connected, it is easy to use as you are basically connected to another desktop and you're able to control it as you would a local PC. Internally, this is a cost-saver as dedicated remote access tools do not need to be purchased. From an administration standpoint, this is a Microsoft product so for those with dedicated Windows support teams, they do not need ot manage 3rd party software. **What do you dislike about Remote Desktop Services?** While saved sessions can be done, a tree feature where you can have a list of desktops would be nice. Right now, I save my desktops to a folder and open the ones I want but a tree is something that I think would be easy to add and is a must-have for a future release. Another matter is as it is tied to Active Directly, you will need RDP access granted from the system administrator. While this is an important feature security-wise, it is sometimes a little buggy trying to establish a connection due to some of the inherent issues with AD itself. **Recommendations to others considering Remote Desktop Services:** As the tabbed or tree views are not available, it would be possible to try the Microsoft Management console to save your connections. However, that is another installation and isn't supported by all versions of Windows. I would recommend saving sessions in a folder with meaningful names so that it would be easy to find the desktop you need. Another recommendation is to configure the remote desktop based on the resolution of your screen. This would prevent issues where scroll bars would be needed to navigate around. It is also a good idea to disable non-essentials, such as sound, in order to speed up the experience. **What problems is Remote Desktop Services solving and how is that benefiting you?** The main business problem solved is distance. Rather than having to be physically at another station, you can simply RDP to it. I use it mostly to test our web filtering tools as my remote desktop belongs to a network that is monitored. By using Remote Desktop Services, I am able to connect remotely and simulate user experiences with the web filter and adjust the appliance as needed. I would be unable to do this from my normal desktop as it belongs in a non-filtered network. As stated earlier, this is built into Windows and is basically free thus saving a business money. ### 39. Remote desktop services **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2016 **What do you like best about Remote Desktop Services?** The ability to access servers and desktops remotely is a huge benefit to any IT professional. In fact, it actually seems more like a necessity rather. Being able to connect to a machine off-site allows for better troubleshooting of issues that might be localized. **What do you dislike about Remote Desktop Services?** Since it is a built in tool, I shouldn't expect too many options but I do wish there were more features. Features like the ability to log out a user and sign in as yourself without losing the connection would be great. Also, a file transfer option would be something that would be quite helpful. **Recommendations to others considering Remote Desktop Services:** Definitely use this in addition to any other remote services your company uses. **What problems is Remote Desktop Services solving and how is that benefiting you?** We are using it to connect quickly and easily to our servers. We also use it to connect to clients computers to troubleshoot root causes as well. Being able to log in as domain and local admin on the machines remotely is a necessity for us and reducing the for user assistance. It also gives us an 'out', when our laptop is working and we connect from our home desktop and VPN in, we can remote desktop to our office computer to do any work required. ### 40. Remote Yourself **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha B. | Business Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2017 **What do you like best about Remote Desktop Services?** This is a very easy program to use and is helpful to access information from any computer. **What do you dislike about Remote Desktop Services?** I don't like how it is slow sometimes, I'd like it if it were faster. **What problems is Remote Desktop Services solving and how is that benefiting you?** Currently being able to work from a variety of locations and access my desktop page is the issue we were solving and then overall the ease of access when I'm out in the field, or at home enhances the continued quality of work I am able to accomplish for my organization. ### 41. Does the Job ~ Native **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2017 **What do you like best about Remote Desktop Services?** It works! It facilitates standard GUI interface with remote desktop environment. **What do you dislike about Remote Desktop Services?** No advanced administrative features which allow back-end access to system files, registry, other settings, while still permitting another user to be actively logged-into a desktop session. **What problems is Remote Desktop Services solving and how is that benefiting you?** Inexpensive remote administration of a server and some client PCs. ### 42. Just works **Rating:** 5.0/5.0 stars **Reviewed by:** Jerod J. | Marketing Manager, Business Supplies and Equipment, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2016 **What do you like best about Remote Desktop Services?** Fully functioning remote desktop solution with excellent security options. Works well as a business solution for remote employees, or for home use working with media servers. **What do you dislike about Remote Desktop Services?** Does get laggy, even with fast connections. Not horribly so, but enough to be frustrating at times. When Steam In-Home Streaming is able to push HD games through my network at 60fps, it's gotta be possible to load a web page on a remote desktop without it lagging. The problem is worse, though more understandable, when working remotely. Though it does seem to be the best solution on the market at the moment, especially for the cost. **What problems is Remote Desktop Services solving and how is that benefiting you?** We have a few employees that work remotely, and need to be able to access their desktops and/or our servers. RDS works perfectly for this. ### 43. Very awesome and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2017 **What do you like best about Remote Desktop Services?** I use the application to remotely log into a virtual Microsoft based machine, its functionality is the best. You literally have your setting setup upon install, press the start button and you are logged into your virtual machine. **What do you dislike about Remote Desktop Services?** I will say it can be a little wonky at times but I think that comes from our IT in house issues and sometimes upgrades that come along with the application. It is usually resolved within minutes. **What problems is Remote Desktop Services solving and how is that benefiting you?** The benefits is the ease of the application, it is Apple and Microsoft based which is sometimes hard to find and then configure based on your operating system. ### 44. Slow and unstable platform **Rating:** 1.0/5.0 stars **Reviewed by:** Kai X. | Special Experiences Specialist - Executive Office, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2016 **What do you like best about Remote Desktop Services?** - We are able to access our office/enterprise desktop from almost everywhere in the world - It is simple to use and easy to learn **What do you dislike about Remote Desktop Services?** - It is HIGHLY unstable, I will usually last about 5 - 10 mins before I have to reboot or re-login - It is very slow, the connection compare to using it at work sometimes make me feel like going to work instead of using remote desktop from home/coffee shop **Recommendations to others considering Remote Desktop Services:** - Get use to the glitches/plan your day with this in mind - Use this when necessary, knowing you have a back up plan **What problems is Remote Desktop Services solving and how is that benefiting you?** - We are hoping to help people who calls us on the emergency line - We need 24/7 support whenever we go Benefit: We are able to use this to provide emergency support and 24/7 helpline ### 45. Effective and Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2016 **What do you like best about Remote Desktop Services?** Allows you to logon from anywhere. I like the ability to connect to other work resources while off-site in remote locations and be able to troubleshoot issues for the end user. **What do you dislike about Remote Desktop Services?** The response time on my devices varies widely on the location and network speed. I can not get the remote screen to take up my entire window at times depending on the display adapter which can be frustrating when I am trying to test multiple applications at once. **What problems is Remote Desktop Services solving and how is that benefiting you?** Allows me to avoid having to power up my laptop every time I need to get to the server. Just use my tablet or Windows computer will have my information cached. The ability to access sensitive data from a centralized and secure connection. ### 46. Easiest way to connect to other machines **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2016 **What do you like best about Remote Desktop Services?** I use RDP daily. I have multiple test computers and instead of having to use a KVM or have multiple setups, I just have a main PC connected to my peripherals and RDP into my test machines as needed. Its quick and easy and saves a lot of space on my desk. **What do you dislike about Remote Desktop Services?** Sometimes the copy and paste doesn't work between RDP sessions. Also you can't always drag and drop files. I wish you could change the resolution after you remote in without having to close out and re-launch **Recommendations to others considering Remote Desktop Services:** If you have a windows machine it comes with it right out of the box. Before you try buying third party software like GoToAssit etc, just try RDP. You will not be able to log in at the same time as any user who is having issue and shadow their movements. But you can connect to any machine on your network and perform tasks **What problems is Remote Desktop Services solving and how is that benefiting you?** Being able to connect to multiple servers, PCs etc all remotely makes managing a group of applications very easy. I use it every day to perform application testing and server-side application support/development. ### 47. Remote Desktop Services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2016 **What do you like best about Remote Desktop Services?** What I like best about remote desktop is that i can log in to a desktop all the way in DC from Dallas to use a certain program they may have on that desktop. I can also do this from home and still use my desktop at the same time. **What do you dislike about Remote Desktop Services?** Nothing really that i currently dislike other than when there are issues with the server or trying to print a document. **Recommendations to others considering Remote Desktop Services:** Great to have **What problems is Remote Desktop Services solving and how is that benefiting you?** Being able to access a program remotely and train other employees from afar. This is a great tool for every company to use. ### 48. Granddaddy of them All **Rating:** 4.0/5.0 stars **Reviewed by:** Tyler R. | Support Manager, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2016 **What do you like best about Remote Desktop Services?** It is the single most reliable, consistent and among the most robust, accommodating remote desktop solutions you'll find - and I've used quite a few! You know what you're getting with this software and regardless of the version I've used, it hits the mark. **What do you dislike about Remote Desktop Services?** It is fairly resource-intensive, using up a fair bit of RAM and also requiring a rather strong, stable internet connection (Wi-FI will work but beware disconnections). **Recommendations to others considering Remote Desktop Services:** It's easy to find and try so give it a test drive and compare it with others on the market. The one thing you're unlikely to recognize with mere demos or trial runs is how consistent Remote Desktop Services is. Our customers and employees use the product constantly and they've never once been at fault for an issue, inaccessibility, etc. **What problems is Remote Desktop Services solving and how is that benefiting you?** Software access, remote control, shadowing, remote support. The benefits are countless and we're unlike to stop using the software any time soon. ### 49. RDS - Access systems from anywhere and anytime **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2016 **What do you like best about Remote Desktop Services?** One of the best Remote Desktop Services feature is that a user can access systems from anywhere and anytime. It provides access from a distance for users (not necessarily Windows). It gives a user a possibility to access several remote sessions. Works fine with both 32 bit and 64 bit applications on Windows. It saves time when working with application that are storing files in a server which is located "in the other side of the world". **What do you dislike about Remote Desktop Services?** Personally there is nothing I could mention that I do not like in Remote Desktop Services. But I have heard some complains from my colleagues working with heavy graphics such as AutoCAD. **Recommendations to others considering Remote Desktop Services:** No recommendations. Remote Desktop Services is good the way it is. **What problems is Remote Desktop Services solving and how is that benefiting you?** I use Remote Desktop Services to install applications on a central server, monitor server status, I also use Remote Desktop Services when I need to use an application that is storing data or is connected with the same server as I have connected using Remote Desktop Services. I have experienced that the application running directly on the server works much faster than the same application stored on my local machine. This can save a lot of time when there are some tasks that require high volume data transports with in application. ### 50. RDP is so easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2017 **What do you like best about Remote Desktop Services?** I can sit at my desk and remote into the different computers to manage most of the stuff I need to do. **What do you dislike about Remote Desktop Services?** I wish I could manage settings on multi-monitor configurations (Say I use one monitor to RDP, so when I remote to a computer that has 4 monitors, I can't change monitor settings on the remote machine). **What problems is Remote Desktop Services solving and how is that benefiting you?** I'm more productive in the sense that I can log into several computers at once and work on them. Instead bouncing back and forth between them trying to manage them. ## Remote Desktop Services Discussions - [What is Remote Desktop Services used for?](https://www.g2.com/discussions/remote-desktop-services-what-is-remote-desktop-services-used-for) - [What are some benefits of using the Remote Desktop Connection?](https://www.g2.com/discussions/what-are-some-benefits-of-using-the-remote-desktop-connection) - [What is a good remote desktop software?](https://www.g2.com/discussions/remote-desktop-services-what-is-a-good-remote-desktop-software) - [What is Remote Desktop Services role?](https://www.g2.com/discussions/what-is-remote-desktop-services-role) - [What services enable remote desktop?](https://www.g2.com/discussions/what-services-enable-remote-desktop) - [View Remote Desktop Services pricing details and edition comparison](https://www.g2.com/products/remote-desktop-services/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-10+23%3A03%3A28+-0500&secure%5Bsession_id%5D=80e4a4bb-7988-4844-852a-89bb812a6ee1&secure%5Btoken%5D=79e4c49b853a5af0152776c13ba32381df225470a81c8b6f172b10b18bd40f3f&format=llm_user) ## Remote Desktop Services Features **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment ## Top Remote Desktop Services Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,930 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - 4.5/5.0 (1,077 reviews) - [MobaXTerm](https://www.g2.com/products/mobaxterm/reviews) - 4.6/5.0 (102 reviews)