Top Rated Remote Access & Support Alternatives
1,132 Remote Access & Support Reviews
Overall Review Sentiment for Remote Access & Support
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remotely controlling a computer from a different location using an Internet connection. LogMeIn Pro provides easy remote computer access to our desktop and all its apps, files, and information - as if we are sitting in front of it. Review collected by and hosted on G2.com.
Nothing much as much as of now because i felt it satisfactory Review collected by and hosted on G2.com.
Makes my IT Support so Easy and effective without any down time Review collected by and hosted on G2.com.
What took them so long to go public This product is a must have on you GoTO List Review collected by and hosted on G2.com.
Central has been a reliable, secure method to connect for staff and support puposes.
It is easy to use, so training employees to use is very straight forward. Training is mostly just an email with steps explained briefly. The rest is very intuitive once they connect a couple of times.
When an office computer is replaced, switching a user over to the new one is easy. Was practically transparent to one recent user.
Having a separate ability to browse files is great. Sometimes all that is needed is a copy of a document and the client tool makes it easy to retreive. Dual screen support is a big feature for us.
Support was helpful in our intial migration. Kudos to the helpful, friendly (and patient) staff! Review collected by and hosted on G2.com.
Having to manually add and configure individuals to host computer. would be great if you could add and then "centrally" control what is available (checkboxes) from the Central portal. Review collected by and hosted on G2.com.
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I can use my Mac at home to run my PC remotely.The Mac doesn't run my legal management software. But using GoToMyPc,I can open my work computer from anywhere. Review collected by and hosted on G2.com.
It sometimes [rarely] lose connection and I need to reinstall GoToMyPc. Review collected by and hosted on G2.com.
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Remote access experience was very smooth, there was no delay or lag while being on remote access. Review collected by and hosted on G2.com.
Overall, the product is very good, but I think cost can be optimised in a little bit. Review collected by and hosted on G2.com.
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the ease of use and the seamless connection process. its also easy to implement as a solution for regular usage. Review collected by and hosted on G2.com.
nothing yet, looking for ward to more integrations in future Review collected by and hosted on G2.com.
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Rescue facilitates quick and secure access to superior support with one-click links to real-time assistance on your website or mobile app. Rescue is fast: No delays or wasted time to initiate a support session. You can get someone to login right away and get answers to what is wrong or not working. Review collected by and hosted on G2.com.
I don't have much that I dislike other than the price per se. I do know that they offer a free trial and that way you get to see what it is about and how it many be able to help you. Review collected by and hosted on G2.com.
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The ease of use and the AI features are fantastic options. We also love the option to send a text to a user so we could use their phone camera to diagnose issues off site. Review collected by and hosted on G2.com.
I would say for us its the MDM hands down it really needs alot of work. Review collected by and hosted on G2.com.
It is afforable, secure, and easy to use. Review collected by and hosted on G2.com.
It toggles between the screens rather too easily and when using multiple screens it is sometimes not user friendly on laptops and can get frustrating. Review collected by and hosted on G2.com.