Top Rated Remote Access & Support Alternatives
1,134 Remote Access & Support Reviews
Overall Review Sentiment for Remote Access & Support
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The speed and reliability is most helpful Review collected by and hosted on G2.com.
Time of inactivity could be made adjustable by the user as it seems a little short for my needs but I have become accustomed to working within it Review collected by and hosted on G2.com.
Ez to setup and to connect. Friendly layout. Review collected by and hosted on G2.com.
I'd only suggest that the application could present an easy guide for clients about how to prevent some commom issues, maybe before the first logon with a show/hide message option. Not quite a dislike. Review collected by and hosted on G2.com.
it's a simple way to have tech people connect remotely
basic navigation for personnel who aren't tech savvy Review collected by and hosted on G2.com.
sometimes didn't always connect after new updates Review collected by and hosted on G2.com.
This Software is great for organizing multiple computers in multiple locations. You can create groups, making it easier to determine the exact spot where the machine is. Review collected by and hosted on G2.com.
You cannot have more than one support technician logged into the client machine at the same time, and I realize at times that connection fails to established when handing over the link from one technician to the next. Review collected by and hosted on G2.com.
Secure and reliable access to remote systems and easy to deploy remotely with dual monitor display feature. loved the performance of the application and connectivity. privacy and maximum security which allows data security. Review collected by and hosted on G2.com.
Nothing to dislike with the application as of now.it works so smooth and web based remote access. Review collected by and hosted on G2.com.
It's easy to connect with end-user by just a link and user friendly options. Review collected by and hosted on G2.com.
There are times when the connectivity doesn't work stable. Review collected by and hosted on G2.com.
It is very easy for my bookkeeper to access the laptop that I have dedicated to my finances. I feel confident that my data is safe and I don't need to pay for an extra QB license, since we share one login Review collected by and hosted on G2.com.
It is a little expensive, I wish they had a cheaper alternative since I really only use it a few hours per month and for one specific purpose. Review collected by and hosted on G2.com.
GoToMyPC makes it easier for our team to collaborate ideas and resolutions which is beneficial whenever we assist our clients or users. It's user friendly UI makes you a pro in a snap! Review collected by and hosted on G2.com.
I'm loving this product. And by par, this is the most effective from any other products that I've tried. There isn't much to improve, I think only the time when it sometimes lags. Review collected by and hosted on G2.com.
