Top Rated Remote Access & Support Alternatives
1,134 Remote Access & Support Reviews
Overall Review Sentiment for Remote Access & Support
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The go to assist remote tool is one of the best tool i have use so far, one of the best thing i like about it is the user-frienly interface , if you are a first timer to use the software , its not gonna be hard to be familliarized with software Review collected by and hosted on G2.com.
what i dont like about the product is, it sometimes provide a slow response on my computer and really requires a strong internet connection to fully use its potential. Review collected by and hosted on G2.com.
It's easy to share my screen with clients to show case documents and even get signatures on documents while speaking with them both with audio and video. Review collected by and hosted on G2.com.
Besides the cost there is nothing I do not like I enjoy the ease of use but the extra cost is something i wish I disnt have to incur. Review collected by and hosted on G2.com.
Ability to access systems from anywhere! Review collected by and hosted on G2.com.
There is nothing about Central I don't like. One of my favorite features is support for dual monitors. Review collected by and hosted on G2.com.
It provides a ln organized platform to manage customers remote access Review collected by and hosted on G2.com.
was incredibly expensive. Just remote support. Not patch management and support is horrible Review collected by and hosted on G2.com.
A very well-priced solution that provides support staff the ability to run admin-level commands/functions on a customer's workstation. The HTML5feature allows remote support with zero-install required on the customer side. Review collected by and hosted on G2.com.
The retail cost of the product is very high, but our account manager worked aggressively to help us find the right balance between cost and function. Review collected by and hosted on G2.com.
The product/solution simply just works all the time. Instantly connect, QA/session reviews, multiple monitors, unattended access, group sharing, escalation, audit reports, etc. Review collected by and hosted on G2.com.
We used the product for many years and it is quite intuitive, I think an onboarding specialist may have allowed us to get even more value out of it to integrate into our IT environment. Review collected by and hosted on G2.com.
Ease of use, and speed. File transfers are super simple as well. Review collected by and hosted on G2.com.
The price is high compared to other solutions, but I guess you get what you pay for. Review collected by and hosted on G2.com.
Easy to learn and ease of use and tools are easy to find Review collected by and hosted on G2.com.
Not enough phone support and sometimes switching between users it logs out automatically Review collected by and hosted on G2.com.
Reasonably priced unattended remote software with simple setup. We are using it as a single user (an owner) who is retired from the organization. For remote support - very simple to use and decent price. Review collected by and hosted on G2.com.
It lacks a voice or video feature which might be nice on occasion. There is also printing challenges, it doesn't work on all of my remote computers. I am mostly happy with everything Review collected by and hosted on G2.com.
