Remote Access & Support Reviews - Page 27

Able to connect securely and consistently with remote computers. Review collected by and hosted on G2.com.

The LinkedIn antivirus slows the computers down too often. Review collected by and hosted on G2.com.

I've used GoToMyPC for years. The program has been up and running, it is not a new startup based on everyone working from home during the COVID pandemic. My suggestion is to stick with a company that has proven itself well before a worldwide health crisis required everyone to change their lives. Review collected by and hosted on G2.com.

Unfortunately, it is internet based, so you can't blame the program itself when an internet provider fails to provide service. But that is the downside to GoToMyPC; it is dependent upon good internet service for it to work adequately. Review collected by and hosted on G2.com.

It is an easy to use and very flexible platform with which I can easily access my computer or any frequently used software. It has an amazing feature, which is the ability to print files from my office computer to my printer and/or laptop. It works extremely well, I liked it from the first moment I started using it (beginning of the pandemic) and best of all, at a very low cost. Review collected by and hosted on G2.com.

I have nothing bad to say, it is fast, easy to use, intuitive and easy to access, the only thing I regret is not having used it before. Review collected by and hosted on G2.com.

I like hoe easy it is to log into my work desktop from my home computer. Review collected by and hosted on G2.com.

I wish there was a discount for non-profits. Review collected by and hosted on G2.com.

Sounds are by far the best feature that you have. As per my experience with other remote tools, they sometimes are having trouble with playing sounds. Also better mobile capabilities than TeamViewer. Review collected by and hosted on G2.com.

I get disconnected every once in a while if I have a bad network. I know it's normal some competitors are like that too, but before I only have mobile data and it sucks. Now, it's all good. Review collected by and hosted on G2.com.

The ease of use for our customers. Point them to a website provide a key. Review collected by and hosted on G2.com.

The part that does not work well is the connection to Apple devices. The unattended install does not work consistenly. Review collected by and hosted on G2.com.

Whenever and where ever I am I can connect to clients' servers, correct discrepancies and make changes on the fly. Easy to use and always available. Review collected by and hosted on G2.com.

Sometimes I have to work when I don't want to. Review collected by and hosted on G2.com.

How responsive it is and how I can do everything like an admin to the comp Review collected by and hosted on G2.com.

The cost is really it. It's a pretty dope piece of software. Review collected by and hosted on G2.com.

Software works easily, systems can be added quickly, and software download works quickly and efficiently for many platforms. Had no issues using this product to work on PC's or Mac's. Review collected by and hosted on G2.com.

The price is much higher than comparable products. When Office 365 users can use Teams and achieve similar functionality, it makes the cost seem a little prohibitive. Review collected by and hosted on G2.com.

One solution for a multitude of hardware and software. Review collected by and hosted on G2.com.

On rare occasions, I have difficulty logging into the service to render support to my end users. Review collected by and hosted on G2.com.