--- title: Remedy Single Sign On Reviews meta_title: 'Remedy Single Sign On Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how Remedy Single Sign On works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 11 scale: '5' date_modified: '2026-07-12' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Remedy Single Sign On Reviews **Vendor:** BMC Helix **Category:** [Other IT Infrastructure Software](https://www.g2.com/categories/other-it-infrastructure) **Average Rating:** 3.9/5.0 **Total Reviews:** 11 ## About Remedy Single Sign On Remedy Single Sign-On (Remedy SSO) is an authentication system designed to streamline user access across multiple software applications by enabling users to authenticate once and gain seamless entry to all integrated applications without repeated credential prompts. Key Features and Functionality: - Diverse Authentication Methods: Supports various authentication protocols, including AR System server, SAML 2.0, LDAP, Kerberos, certificate-based authentication, local authentication, OAuth 2.0, OpenID Connect, and preauthentication. - Centralized User Management: Allows administrators to configure and manage authentication methods for different applications from a single interface. - Password Management Integration: When integrated with Remedy AR System, users can change their AR passwords directly through the Remedy SSO login page, provided the password change functionality is enabled on the AR System server. Primary Value and User Solutions: Remedy SSO enhances security and user convenience by reducing the need for multiple logins, thereby minimizing password fatigue and the risk of credential-related security breaches. It simplifies administrative tasks by offering centralized control over authentication processes, ensuring consistent security policies across all integrated applications. This solution is particularly beneficial for organizations seeking to improve user experience and strengthen security in environments with multiple software applications. ## Remedy Single Sign On Reviews ### 1. Smooth and Secure Access Every Time **Rating:** 3.5/5.0 stars **Reviewed by:** Corene R. | SEO Copywriting Strategist, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Remedy Single Sign On?** It’s easy to use and makes logging in fast and simple. One login gives access to many tools. It works well and saves time. **What do you dislike about Remedy Single Sign On?** Setting it up can be tricky. The help guides aren't always clear. Support replies can sometimes be slow. **What problems is Remedy Single Sign On solving and how is that benefiting you?** Remedy SSO makes my workday easier by letting me log in once and access everything I need. I don’t have to juggle multiple passwords or waste time resetting them. It just works quietly in the background and helps me stay focused. ### 2. Lack of appeal and modern design **Rating:** 1.0/5.0 stars **Reviewed by:** Lena G. | Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Remedy Single Sign On?** Remedy Sign On provides an way, to access applications boosting progress and convenience. It removes the hassle of remembering passwords. Do not Allows for secure and smooth authentication. **What do you dislike about Remedy Single Sign On?** I have some reservations about the unintuitive user interface of Remedy Single Sign On. Its lack of appeal and modern design elements makes it difficult to navigate and use efficiently. There are glitches and performance issues that cause frustration and disrupt workflow. **What problems is Remedy Single Sign On solving and how is that benefiting you?** Remedy Sign On monitors the issue of managing multiple passwords for various applications. It has decreased productivity by enabling us to access all our applications with a login. Our employees no longer need to remember passwords, which saves time while reducing the risk of forgotten passwords. ### 3. old and reliable ticketing tool **Rating:** 4.0/5.0 stars **Reviewed by:** Vijay Kumar T. | Deputy Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2023 **What do you like best about Remedy Single Sign On?** I have used both - the standalone and the application version. The application version is better and faster compared to the previous one. You can track everything right from incidents, requests or workorder. **What do you dislike about Remedy Single Sign On?** I feel the filters should be more so that the manual work can be avoided if you are pulling a report. **What problems is Remedy Single Sign On solving and how is that benefiting you?** tracking everything in your envrironment be it incidents, work order or a service request. makes life easier. ### 4. IT Service Management Solution **Rating:** 3.5/5.0 stars **Reviewed by:** Chirag S. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Remedy Single Sign On?** It comes with many features to seamlessly manage things in IT like raising software requests, applying for reimbursement, request for the IT devices like new laptop, hard disk etc. By the way, it is much more than what I mentioned but we use it mainly for raising request purposes. **What do you dislike about Remedy Single Sign On?** Almost good but UI can be improved. Navigation performance is something that can be worked on to further improve the user experience. **What problems is Remedy Single Sign On solving and how is that benefiting you?** We mainly use this solution for raising different kinds of requests like the need for a new laptop, pen drive, hard disk, or mobile device, raising software requests that the user can't install on its own. Also, it comes in handy to raise reimbursement requests, etc. ### 5. Remedy ticketing tool **Rating:** 3.0/5.0 stars **Reviewed by:** Pushpendra S. | Enterprise (> 1000 emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Remedy Single Sign On?** Remedy is almost obsolete nowadays but it was quite user friendly in terms of UI/UX. The tools had limited functionalities in terms of it competitive tools in the market **What do you dislike about Remedy Single Sign On?** Remedy is poor reports generating system and also has very minimal features of dashboards to monitor tickets. Dashboards are super easy way to monitor process and should be key feature of it. **What problems is Remedy Single Sign On solving and how is that benefiting you?** Remedy is simple ticketing tool and it is super easy to use. Helps in to support the infrastructure of organization by logging tickets. Dashboards gives holistic view ### 6. Remedy Single Sign On **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2022 **What do you like best about Remedy Single Sign On?** Remedy Single Sign On (RSSO) from bmc offers authentication services that I leveraged with my AI-based chatbot to authenticate the user and greet them by name to seem like the conversation is seamless also I used it to authenticate users when trying to submit requests that are integrated with other bmc services such as trouble tickets. **What do you dislike about Remedy Single Sign On?** Remedy Single Sign On (RSSO) from bmc is a little bit hard to configure. When I was trying to configure it using onelogin I faced multiple errors until I had it up and running. However, the authentication is done once and then it automatically authenticates without the need to enter ur credentials again. **What problems is Remedy Single Sign On solving and how is that benefiting you?** Remedy Single Sign On (RSSO) from bmc is providing authentication service which is an essential part of any service initiation due to cybersecurity reasons. Also, RSSO is done only once and then it automatically authenticates your credentials, thus, affect positively the customer's experience (CX). ### 7. One of the best SSO Auth tools **Rating:** 4.0/5.0 stars **Reviewed by:** Srinivasarao B. | Info Security Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Remedy Single Sign On?** Makes lofe easy when you have lot of applications/softwares to login to login on daily basis. Major applications are Outlook, Service Now, Internal Organisation website and many internal applications. **What do you dislike about Remedy Single Sign On?** There is nothing to dislike as they keep upgrading, simplifying, securing the authentication process **What problems is Remedy Single Sign On solving and how is that benefiting you?** 1) Got rid of the need to login everytime when an application is needed or login is expired 2) Doing this with the top Security Standards is what makes it top choice for most of the organizations 3) Integration issues are resolved and it is smooth and flexible ### 8. Best ticketing tool I have worked on **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2022 **What do you like best about Remedy Single Sign On?** The UI is simply awesome. One the best ticketing tool. The single sign on is a add on feature. It is simple, clear and friendly to use. the way they designed to understand each and every block made us easy in checking the tickets and the content. **What do you dislike about Remedy Single Sign On?** Sometime it will act weird by showing up a blank screen without loading and creating tickets, but it got fixed after the updates and all is just a bug which got fixed. **What problems is Remedy Single Sign On solving and how is that benefiting you?** I use to solve the incident tickets and change requests raised by the users. The main benefit is like viewing the ticket details when we receive a tickets. We get the overview of the incident or change request like what was the ticket about. Also one more added benefit is like ticket opening time, it was super fast. ### 9. Remedy Single Sign On is best tool **Rating:** 5.0/5.0 stars **Reviewed by:** Krishna K. | Technical Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2022 **What do you like best about Remedy Single Sign On?** We used this Remedy single sign on for authentication of our myportal remedy ticketing tool. Its best authentication tool for multi software authentication. Remedy SSO supports Remedy AR system server which we used, also supports LDAP, SAML. **What do you dislike about Remedy Single Sign On?** If Single sign on system fails, access to associated application will be limited or impossible. If user leaves workstation open, third party can use it until single sign out takes place. **What problems is Remedy Single Sign On solving and how is that benefiting you?** We used this in my previous organization for authenticating midtier and AR server system. Also used for there ticketing tool. It is quick and secure to use, this frees user from managing passwords. ### 10. Good experience with remedy **Rating:** 5.0/5.0 stars **Reviewed by:** Maria N. | Incident Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2022 **What do you like best about Remedy Single Sign On?** Basically used it as a ticketing service, in order to create incidents and workorders **What do you dislike about Remedy Single Sign On?** Some slownesses sometimes that occured, otherwise software related no complaints **What problems is Remedy Single Sign On solving and how is that benefiting you?** Using this tool for ticketing creation, incident management and workorders management ### 11. Good experience with Remedy Web application **Rating:** 4.0/5.0 stars **Reviewed by:** Himanshu R. | Digital Success Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2021 **What do you like best about Remedy Single Sign On?** The Web application is good and easy to use. The User interface has been improved from the older/standalone PC version. The single sign-on feature has removed the hassle of logging in again and again. The app now has greater integration ability.The request approval system is really commendable. **What do you dislike about Remedy Single Sign On?** The standalone PC application can be very slow at times and may hang the system. Few bugs in the initial phase but now they are fixed. **What problems is Remedy Single Sign On solving and how is that benefiting you?** One of the best ticketing tools. IT service management is aided a lot with this tool. The process of Change management, problem management, reporting, knowledge management is easy to understand and implement with the tool. ## Remedy Single Sign On Discussions - [What is Remedy Single Sign-On and why do you need it?](https://www.g2.com/discussions/what-is-remedy-single-sign-on-and-why-do-you-need-it) - 1 comment - [View Remedy Single Sign On pricing details and edition comparison](https://www.g2.com/products/remedy-single-sign-on/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-22+03%3A14%3A28+-0500&secure%5Bsession_id%5D=e9137ebc-54dd-4b07-bab4-27b1a23d0861&secure%5Btoken%5D=85ec0fd77c704088200bc0f6f2f581af3505463151431d87122890d5393ddb68&format=llm_user) ## Top Remedy Single Sign On Alternatives - [AWS Cloud Development Kit (AWS CDK)](https://www.g2.com/products/aws-cloud-development-kit-aws-cdk/reviews) - 4.4/5.0 (129 reviews) - [pgAdmin](https://www.g2.com/products/pgadmin/reviews) - 4.1/5.0 (70 reviews) - [AWS Schema Conversion Tool](https://www.g2.com/products/aws-schema-conversion-tool/reviews) - 4.3/5.0 (54 reviews)