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22 Relenta CRM Reviews
Overall Review Sentiment for Relenta CRM
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Relenta helps me respond to my customers much faster. I love having ALL relevant customer info organized into a timeline. When a customer calls, within seconds, I can see the history of that customer and what transpired during out last interaction. Many customers have commented on my photographic memory, little do they know that I have Relenta supporting me from behind the scene. Review collected by and hosted on G2.com.
I can't say there is anything I dislike. I suppose with every application there's a wish list. For example, If I could integrate my Google calendar with Relenta's calendar that would be a bonus. Review collected by and hosted on G2.com.
The contact timeline is amazing. So helpful in managing jobs and customer interactions. We are just starting out, but already we can see how much this tool will improve our efficiencies and communication. The on-call availability of personal set-up help from Dimitri is invaluable! Review collected by and hosted on G2.com.
Self-populating fields would be helpful when assigning emails to contacts.
Inability to share contacts and groups across departments. Review collected by and hosted on G2.com.
I like the simplicity of use and the "force multiplier" of my time and energy. It allows everyone on our team to understand exactly whats going on with each of our customers at any moment - and its priced right too! Review collected by and hosted on G2.com.
It took a bit of learning to really get the maximum value out of the system. The nice thing is that Relenta has continued to make the app more user friendly and powerful - a hard balancing act for any CRM software! Review collected by and hosted on G2.com.
We ran our first review of Relenta back in 2007, and have been confidently advocating it ever since. As an email based CRM solution it is hard to surpass, but as important the company behind the product is equally strong. They're in it for the long haul. Loosely based on David Allen's Getting Things Done (GTD) principal, coupled with their emphasis on one-click functionality and great UI, make for a powerful and happy user experience. Highly recommended for those looking for an email-centric CRM for their team. Review collected by and hosted on G2.com.
Not enough features. But rather that than bloat, and what Relenta does, it does well. Review collected by and hosted on G2.com.
Email is the cornerstone of modern B2B, and yet for the majority of CRMs, email is an afterthought. Relenta takes the problem differently: it starts with a mailbox, and this mailbox is enhanced both for teamwork and client management. It allows the sort of very fluid interactions you need whenever you sell semi-complex products or services that don't fit into a rigid hard-coded deal flow structure. Review collected by and hosted on G2.com.
No mobile version! But as a long time Relenta user, I have seen the app progress a lot over the years, so fortunately by the time you read this, this point will be moot. Review collected by and hosted on G2.com.
Very affordable and love the ease of access and client history. Love the flexibility/functionality of using Groups and Tags. We couldn't live without it. The help/tech support is always timely and they have a very common sense approach to helping you. Review collected by and hosted on G2.com.
I'm sure with unlimited funds the new features would roll out constantly, but I'm realistic. Review collected by and hosted on G2.com.
- team shring email
- every users can see all the emails, answers, task of every users.
- email marketing Review collected by and hosted on G2.com.
calendar could show up task to do in tab. Review collected by and hosted on G2.com.
There's no other CRM that integrates an email inbox with bulk email marketing and automated follow-up sequences. This combination has proven extremely powerful for me. Review collected by and hosted on G2.com.
Their development team has such a strong focus on making their service highly available (i.e. little downtime) that I think detracts from their ability to add new features often enough. Review collected by and hosted on G2.com.
Relenta save us lots of time and gives us peace of mind during PR campaigns which required juggling numerous and diverse prospects, and keeping track of potential collaborators and participants. Review collected by and hosted on G2.com.
I took us time to start fully use all Relenta's features. Review collected by and hosted on G2.com.
