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Relenta CRM Reviews & Product Details

Jessica M.
JM
Trade Marketing Manager
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Relenta CRM?

Email sharing, contacts, work, all in one package are easy to use, the ability to send multiple users the same message, and the ability to send messages at the default time of the day. users are also some of the things. whose imagination I prefer. The features I like, like all the features needed to manage a range of apps, handle customer interaction and communication without the need for associated system administrators. It is also an incredible tool for small teams to achieve and maintain productivity. Review collected by and hosted on G2.com.

What do you dislike about Relenta CRM?

Although you need a lot of work, it can be good to get a lot of input into things, like email analytics and other activities, that's why I made 4 stars instead of 5. Review collected by and hosted on G2.com.

What problems is Relenta CRM solving and how is that benefiting you?

We evaluate at least the same CRM and ease of use of Atlanta, B had features, and are the default for value for money, let me go between different projects and start again without any delay, Got the way to Relenta Yard. From my company and I like how easy it is to manage client projects. Most of our work is done via e-mail, and this is where Relenta makes it clear that the need for customer service to pay and maintain our own customer's e-mail list is completely eliminated. Various emails. Review collected by and hosted on G2.com.

Relenta CRM Overview

What is Relenta CRM?

Email-based CRM for small teams to manage a large number of customer interactions.

Relenta CRM Details
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Product Description

Relenta CRM is a simple and effective email-based CRM. Relenta CRM works by automatically linking all sent and received email to contact timelines.

How do you position yourself against your competitors?

Relenta is a unique CRM that is based on email. By having your email separate from CRM records, you create a void where time is wasted and things fall through the cracks - and you don’t even realize it. Relenta is the solution - our approach to email management and CRM makes you insanely productive without any extra effort. You work smarter, not harder.

From anywhere in Relenta, you are never more than one click away from a contact timeline. Imagine having sent and received email, calendar tasks, notes and files, sales deals and email marketing history, all on a single page that is shared among your team.

Relenta also supports major productivity frameworks: GTD and Zero Inbox. Productivity ideas are useless without the proper tools, so once you get set up with Relenta, productivity comes naturally. It’s like having a full-time personal assistant for each member of your team.


Seller Details
HQ Location
Miami, FL
Twitter
@relenta
427 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

Dmitri E.
DE
Overview Provided by:
Work smarter, not harder

Recent Relenta CRM Reviews

Jessica M.
JM
Jessica M.Mid-Market (51-1000 emp.)
5.0 out of 5
"It is avgreat CRM softwear."
Email sharing, contacts, work, all in one package are easy to use, the ability to send multiple users the same message, and the ability to send mes...
Melanie P.
MP
Melanie P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Simple solution for a small asset management company"
Shared email, contacts, tasks, all in a package that is extremely easy to use, the feature of sending the same message to several users and also th...
Larry D.
LD
Larry D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Relenta CRM doubles my productivity"
I spent 6 months looking for an email provider that gave me the flexibility I need to run a high end small concierge business in Paris managing mul...
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Relenta CRM Media

Relenta CRM Demo - Contact timeline
Contact timelines in Relenta give you superhuman total recall
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21 out of 22 Total Reviews for Relenta CRM

4.9 out of 5
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21 out of 22 Total Reviews for Relenta CRM
4.9 out of 5
21 out of 22 Total Reviews for Relenta CRM
4.9 out of 5

Overall Review Sentiment for Relenta CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Melanie P.
MP
Manager/management
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Relenta CRM?

Shared email, contacts, tasks, all in a package that is extremely easy to use, the feature of sending the same message to several users and also the options of sending messages at a time set in advance by the user is something that more me taste. These features make me like it more Relevant all the functionality necessary to manage the interaction and communication with the client without the system administrator needed to run the set of applications. It is also an incredible tool for small teams to achieve and maintain productivity. Review collected by and hosted on G2.com.

What do you dislike about Relenta CRM?

Despite having most of the functionality you need, it might be nice to have some more such as email analysis and more integration with other applications, that is the only reason I make 4 stars instead of 5 Review collected by and hosted on G2.com.

Recommendations to others considering Relenta CRM:

Relenta has a great integration of contacts, calendar and email, they are very easy applications that save time, but most of the software overlooks the importance of these elements. All clients remain separated even I looked at other sites and some are restricted because only one database was built for small business, that is why Relenta is perfect for the commercialization of agencies and companies. All clients must have their own region and not be grouped. Review collected by and hosted on G2.com.

What problems is Relenta CRM solving and how is that benefiting you?

We evaluate at least 10 different CRM and Relenta ranked first for its ease of use, features and value for money, it allows me to switch between different projects without having to log out and start it again, I have access to Relenta through the account from my company and I love how easy it is to keep track of customer projects. Most of our work is done by email and this is where Relenta shines as it completely eliminates the need to pay and maintain our customer email lists in a separate email marketing service. Review collected by and hosted on G2.com.

Larry D.
LD
President
Leisure, Travel & Tourism
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Relenta CRM?

I spent 6 months looking for an email provider that gave me the flexibility I need to run a high end small concierge business in Paris managing multiple inquiries and moving those down the service pipeline until reservation and payment. This was the only system I found that was simple to use and effective. My productivity has at least doubled and client response rate is so fast the clients comment all the time. I can not imagine growing my business without it. And since then the few problems that used to arise from doing everything manually has all but vanished. Review collected by and hosted on G2.com.

What do you dislike about Relenta CRM?

Not a lot really. It works for my travel and entertainment business brilliantly. Review collected by and hosted on G2.com.

What problems is Relenta CRM solving and how is that benefiting you?

Speed of response

Tracking suppliers

Tracking voucher receipts

Tracking old client reservations quickly to understand their needs better.

The ability to move folders easily allow me to only follow active reservations and delete the rest without losing them.

I was able to easily set up a 2nd account and manage my son's music business.

So many more things but I got to get back to work and answering emails! Review collected by and hosted on G2.com.

Rowland S.
RS
SME Consultant/Mentor | Market | Strategy | Planning | Funding | Products | IT | Delivery
Management Consulting
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
What do you like best about Relenta CRM?

Easy interface, easy searching and from day one has organised the emails so I don't have to. Support is very responsive when needed (thankfully not often) and you get the impression you're dealing with passionate people rather than software robots or a call centre somewhere very remote. Review collected by and hosted on G2.com.

What do you dislike about Relenta CRM?

Being web based you can't paste in images, they need to be sent as attachments Review collected by and hosted on G2.com.

Recommendations to others considering Relenta CRM:

As developers relenta staff do listen to their customer base, so if you need extra functionality ask before moving on.... Review collected by and hosted on G2.com.

What problems is Relenta CRM solving and how is that benefiting you?

My business has a lot of single service clients but when I'm working for them there could be many email exchanges. Keeping on top of the conversations and audit trail is something Relenta has always done well. Review collected by and hosted on G2.com.

Nick B.
NB
Owner
Printing
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Relenta CRM?

Combining email and CRM into one application Review collected by and hosted on G2.com.

What do you dislike about Relenta CRM?

There is nothing that I dislike. This product meets all my needs. Review collected by and hosted on G2.com.

Recommendations to others considering Relenta CRM:

If you live in an email centric world then this CRM is for you. Review collected by and hosted on G2.com.

What problems is Relenta CRM solving and how is that benefiting you?

Keeping track of many project details & history at once. Review collected by and hosted on G2.com.

Will R.
WR
Founder
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Relenta CRM?

The simplicity is what I liked the most. You set it up and then it works for you almost. The ability to have information at one click away has improved my performance in such a dramatic way I can't even describe it. Review collected by and hosted on G2.com.

What do you dislike about Relenta CRM?

Nothing. So far everything is better than other CRM's ever thought of being. The only time I dislike anything is when an old contact or information pops up from before I was using Relenta. Then I am mad because I know how easy that would have been had I been using Relenta. Review collected by and hosted on G2.com.

Recommendations to others considering Relenta CRM:

Take the trial. Take 3 hours and walk through setting it up. Then watch the videos on how to use it. You will never forget the day you first tried it. You will want to tell others because it is that good! Review collected by and hosted on G2.com.

What problems is Relenta CRM solving and how is that benefiting you?

Emails!!! Task, Calendar, Responses, and Email Chains. Communication is the number one thing especially in a small to medium business. Relenta solves that. I have less than 25 messages in my email at all times. I am able to respond, capture, task, and keep notes to follow up on all within an easy dashboard.

Why other CRM's don't get that email is the base of the today workplace blows my mind. This one benefit alone has changed my business. Review collected by and hosted on G2.com.

Francisco M.
FM
Founder/Owner of Planet Marketing
Internet
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Relenta CRM?

I like that all my clients can have their own contacts. For instance, client #1 can have it's own set of contacts. In addition, Client #1 can have many "groups" of contacts like "Dealerships Miami", "Dealerships New York", "Dealerships Los Angeles". The way Relenta is set up is that each time a group is created, a new database is created.

All clients are kept separate. I looked at other platforms and some are limited because only one database is create for the small business itself. That's why Relenta is great for marketing agencies/companies. All your clients can have their own area and not get bundled together. Review collected by and hosted on G2.com.

What do you dislike about Relenta CRM?

i can't be too picky since I know I cannot get everything within one CRM. This is one thing they are about to change ASAP: Track Open Rates. By the time you read this, I'm sure the feature will be implemented. Review collected by and hosted on G2.com.

Recommendations to others considering Relenta CRM:

Look at the structure of your marketing agency. I am approaching this from the agency standpoint. If I was a regular small business, it would work too, but as an agency, it's much more powerful because I can do email marketing for many of my clients. All this with just one software. Review collected by and hosted on G2.com.

What problems is Relenta CRM solving and how is that benefiting you?

Since I have bundled email mail marketing into my proposals, I have to reach out to prospective companies to build relationships. Keeping track of all contacts without a CRM is impossible. Organization is important, but just as important is doing more MARKETING and not getting encumbered by the CRM (like Sales Force).

The Relenta CRM helps streamline the process. I reviewed almost 10 Email marketing CRMs and Relenta was all the way at the top. It all depends on what is important to the marketing company. Review collected by and hosted on G2.com.

Jarrod C.
JC
Senior SCADA/DMS Architect
Information Technology and Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Relenta CRM?

Relenta has seamless integration between contacts, calendar and email. There are some really simple yet time saving features, most software overlooks the importance of these things.

The thing I like the most about Relenta is the personalisation of the emails I send. I may send the same email to 20 people, but I'm interested in a response from all 20, so I appreciated that the email doesn't come across as a mail chimp style, mass marketed email. Review collected by and hosted on G2.com.

What do you dislike about Relenta CRM?

I dislike that Relenta doesn't yet have email open analytics, this would be really helpful.

They've said this is comming. Review collected by and hosted on G2.com.

Recommendations to others considering Relenta CRM:

Relenta is a CRM focused on email communication, It's the perfect solution for businesses that communicate a majority of the time by email.

You can add comments and custom events to the contact timeline, so a phone call can be summarised and entered as an event with details. This will show up in the timeline, I think this is more useful to see in the timeline than a VOIP audio recording. Review collected by and hosted on G2.com.

What problems is Relenta CRM solving and how is that benefiting you?

I'm using Relenta to send more personal emails to my clients and to allow me to better track my communication with them. It's quite embarrassing when I send the same email to a client twice.

Relenta allows anyone in my company to view the contact timeline, this means the workload of keep up contact with clients can be shared amongst the team.

The shared department inbox ensures someone is always able to quickly respond queries from current or potential clients, even when a team member is on leave. Review collected by and hosted on G2.com.

Rick D.
RD
President
Food & Beverages
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Relenta CRM?

The ability to track incoming and outgoing emails is unparalleled. We are tracking hundreds of prospects at a time mostly from website contact forms and emails. Without Relenta keeping track of everything we would have chaos. i have checked out other CRM systems by none match Relenta's ability to keep up with our email workflow.

The autoresponder tools are surprisingly robust for marketers. I use AWeber for another business and I really cannot see any functional difference between the two. I am in the process of moving all our email marketing out of AWeber and into Relenta. It is nice to have everything at one place in Relenta. Review collected by and hosted on G2.com.

What do you dislike about Relenta CRM?

Would like to see easier use on mobile devices but it is still usable on tablets. Review collected by and hosted on G2.com.

Recommendations to others considering Relenta CRM:

I have been using Relenta for a years. But about once a year I go out and do a review of the alternatives to make sure I am not missing anything. I recently looked at all the big players in the cloud CRM arena... Salesforce, Ontraport, Zoho, Infusionsoft, Nimble, Sugar, Sage, and all the others. Most have shiny features that make them tempting to try. But a the end of the day none provide the value of Relenta. The monthly fees for Relenta are among the lowest. And none handle the ability to track emails and website inquiries like Relenta. Review collected by and hosted on G2.com.

What problems is Relenta CRM solving and how is that benefiting you?

Our communication with prospects and clients is far better than any of our competitors. Sticky pads, notes on napkins, and scraps of paper are history! Review collected by and hosted on G2.com.

Jerry K.
JK
Coach
Health, Wellness and Fitness
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Relenta CRM?

I used to get lost in task, opportunity and just the whole process of keeping up with leads I'd generate. Relenta first and foremost keeps me moving forward in the sales process and the contacts associated with the deals. I was confused by some of the other CRMs and their approach and the learning curve took too long. This makes sense of organization - at least for me! Review collected by and hosted on G2.com.

What do you dislike about Relenta CRM?

I can't say I dislike anything yet as I've just started using it. Because I've used so many different CRMs in my career and found many of them confusing, this one just made sense. Review collected by and hosted on G2.com.

Recommendations to others considering Relenta CRM:

Just try it! It offered more control for our business at reasonable investment. Review collected by and hosted on G2.com.

What problems is Relenta CRM solving and how is that benefiting you?

After getting a deal going, I used to get lost in the sales process and again, those associated with it and where we were at in the process. I'd have to call my contacts just to see what was going on, who was doing what and when it was done. No real sense of control. Now I have a sense that the process has a flow. Review collected by and hosted on G2.com.

Sabina P.
SP
Copywriter & Marketer
Marketing and Advertising
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Relenta CRM?

Relenta helps me respond to my customers much faster. I love having ALL relevant customer info organized into a timeline. When a customer calls, within seconds, I can see the history of that customer and what transpired during out last interaction. Many customers have commented on my photographic memory, little do they know that I have Relenta supporting me from behind the scene. Review collected by and hosted on G2.com.

What do you dislike about Relenta CRM?

I can't say there is anything I dislike. I suppose with every application there's a wish list. For example, If I could integrate my Google calendar with Relenta's calendar that would be a bonus. Review collected by and hosted on G2.com.

Recommendations to others considering Relenta CRM:

I suggest you sign up for the free trial ... play around with it ... and see if it's a good fit for you and your business. I think you'll be pleasantly surprised. Review collected by and hosted on G2.com.

What problems is Relenta CRM solving and how is that benefiting you?

One of the biggest challenges I face is being organized and staying focused. Relenta helps me solve both challenges by putting everything at my fingertips. This saves me time and keeps me on track. Review collected by and hosted on G2.com.