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Shared email, contacts, tasks, all in a package that is extremely easy to use, the feature of sending the same message to several users and also the options of sending messages at a time set in advance by the user is something that more me taste. These features make me like it more Relevant all the functionality necessary to manage the interaction and communication with the client without the system administrator needed to run the set of applications. It is also an incredible tool for small teams to achieve and maintain productivity. Review collected by and hosted on G2.com.
Despite having most of the functionality you need, it might be nice to have some more such as email analysis and more integration with other applications, that is the only reason I make 4 stars instead of 5 Review collected by and hosted on G2.com.
21 out of 22 Total Reviews for Relenta CRM
Overall Review Sentiment for Relenta CRM
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Email sharing, contacts, work, all in one package are easy to use, the ability to send multiple users the same message, and the ability to send messages at the default time of the day. users are also some of the things. whose imagination I prefer. The features I like, like all the features needed to manage a range of apps, handle customer interaction and communication without the need for associated system administrators. It is also an incredible tool for small teams to achieve and maintain productivity. Review collected by and hosted on G2.com.
Although you need a lot of work, it can be good to get a lot of input into things, like email analytics and other activities, that's why I made 4 stars instead of 5. Review collected by and hosted on G2.com.
I spent 6 months looking for an email provider that gave me the flexibility I need to run a high end small concierge business in Paris managing multiple inquiries and moving those down the service pipeline until reservation and payment. This was the only system I found that was simple to use and effective. My productivity has at least doubled and client response rate is so fast the clients comment all the time. I can not imagine growing my business without it. And since then the few problems that used to arise from doing everything manually has all but vanished. Review collected by and hosted on G2.com.
Not a lot really. It works for my travel and entertainment business brilliantly. Review collected by and hosted on G2.com.
Easy interface, easy searching and from day one has organised the emails so I don't have to. Support is very responsive when needed (thankfully not often) and you get the impression you're dealing with passionate people rather than software robots or a call centre somewhere very remote. Review collected by and hosted on G2.com.
Being web based you can't paste in images, they need to be sent as attachments Review collected by and hosted on G2.com.
The simplicity is what I liked the most. You set it up and then it works for you almost. The ability to have information at one click away has improved my performance in such a dramatic way I can't even describe it. Review collected by and hosted on G2.com.
Nothing. So far everything is better than other CRM's ever thought of being. The only time I dislike anything is when an old contact or information pops up from before I was using Relenta. Then I am mad because I know how easy that would have been had I been using Relenta. Review collected by and hosted on G2.com.
I like that all my clients can have their own contacts. For instance, client #1 can have it's own set of contacts. In addition, Client #1 can have many "groups" of contacts like "Dealerships Miami", "Dealerships New York", "Dealerships Los Angeles". The way Relenta is set up is that each time a group is created, a new database is created.
All clients are kept separate. I looked at other platforms and some are limited because only one database is create for the small business itself. That's why Relenta is great for marketing agencies/companies. All your clients can have their own area and not get bundled together. Review collected by and hosted on G2.com.
i can't be too picky since I know I cannot get everything within one CRM. This is one thing they are about to change ASAP: Track Open Rates. By the time you read this, I'm sure the feature will be implemented. Review collected by and hosted on G2.com.
Relenta has seamless integration between contacts, calendar and email. There are some really simple yet time saving features, most software overlooks the importance of these things.
The thing I like the most about Relenta is the personalisation of the emails I send. I may send the same email to 20 people, but I'm interested in a response from all 20, so I appreciated that the email doesn't come across as a mail chimp style, mass marketed email. Review collected by and hosted on G2.com.
I dislike that Relenta doesn't yet have email open analytics, this would be really helpful.
They've said this is comming. Review collected by and hosted on G2.com.
The ability to track incoming and outgoing emails is unparalleled. We are tracking hundreds of prospects at a time mostly from website contact forms and emails. Without Relenta keeping track of everything we would have chaos. i have checked out other CRM systems by none match Relenta's ability to keep up with our email workflow.
The autoresponder tools are surprisingly robust for marketers. I use AWeber for another business and I really cannot see any functional difference between the two. I am in the process of moving all our email marketing out of AWeber and into Relenta. It is nice to have everything at one place in Relenta. Review collected by and hosted on G2.com.
Would like to see easier use on mobile devices but it is still usable on tablets. Review collected by and hosted on G2.com.
I used to get lost in task, opportunity and just the whole process of keeping up with leads I'd generate. Relenta first and foremost keeps me moving forward in the sales process and the contacts associated with the deals. I was confused by some of the other CRMs and their approach and the learning curve took too long. This makes sense of organization - at least for me! Review collected by and hosted on G2.com.
I can't say I dislike anything yet as I've just started using it. Because I've used so many different CRMs in my career and found many of them confusing, this one just made sense. Review collected by and hosted on G2.com.
Relenta helps me respond to my customers much faster. I love having ALL relevant customer info organized into a timeline. When a customer calls, within seconds, I can see the history of that customer and what transpired during out last interaction. Many customers have commented on my photographic memory, little do they know that I have Relenta supporting me from behind the scene. Review collected by and hosted on G2.com.
I can't say there is anything I dislike. I suppose with every application there's a wish list. For example, If I could integrate my Google calendar with Relenta's calendar that would be a bonus. Review collected by and hosted on G2.com.
