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Referral Rock
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Referral Rock
By Referral Rock
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4.5 out of 5 stars
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Referral Rock Reviews & Product Details - Page 2

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Referral Rock Overview

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What is Referral Rock?

Get more customers with best-in-class referral marketing software that works alongside your business. Run end-to-end referral programs with frictionless sharing, nudge reminders, & rewards customers actually care about. More referrals from your brand fans, more often — and without the pain of building a high engagement referral experience yourself. A dedicated portal, timed emails, and One Click Access links (no passwords needed!) keep your best sharers engaged. Go beyond “give one, get one” programs and create incentives that make an impact. Choose from 50+ built-in automated reward payouts and create rewards available on multiple buyer stages (not just an e-commerce checkout). Skip the guesswork of launching the perfect referral program. Work with an expert onboarding specialist to design the best reward structures, promotion strategies, and technical assistance with integrations. Design the program that fits your needs, whether you want to run a refer a friend, affiliate, or ambassador program. Maximize your word of mouth referrals through referral program software that fits your business.We make it easy to set up and avoid the biggest mistakes in referral marketing with built-in best practices and real-time audits to make sure your program is performing to its potential.

Referral Rock Details
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Referral Rock Community
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Product Description

Referral Rock provides online referral marketing automation software that help business get more customers using the power of their network, online and offline businesses can design incentive-based programs, enroll existing customers and partners, capture the new leads and sales, then issue rewards automatically.

Seller Details
Seller
Referral Rock
Year Founded
2017
HQ Location
Washington, D.C.
Twitter
@ReferralRock
3,903 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
Josh H.
JH
Overview Provided by:
Josh Ho

Recent Referral Rock Reviews

CA
Claudia A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Referral Rock has been a Game Changer for us"
We love how customizible it is. Also the Customer Support has been beyond amazing.
Read more
Paloma C.
PC
Paloma C.Enterprise (> 1000 emp.)
4.5 out of 5
"Very attentive service. Platform is exactly as described, even though it's not very customizable."
The customer service provided was excellent. Available for any questions and always willing to help.
Read more
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Referral Rock is all about the product and the people who are running it"
They keep improving their product as time goes by, they are willing to explore new features relevant to the customer needs, and they are going hand...
Read more

Referral Rock Pricing

Professional
$175.00
Per Month
Professional +
$350.00
Per Month
Engage
$200.00
Per Month
Engage +
$400.00
Per Month
See all 5 Referral Rock pricing levels
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Referral Rock Media

Referral Rock Demo - Member Page
example of a member page
Referral Rock Demo - Reward Builder
Choose the referral rewards that best fit your business
Referral Rock Demo - Program Link Builder
Insert passwordless links to your program in emails
Referral Rock Demo - Run multiple programs
Easily manage different programs for different locations, customer segments, and/or regions
Referral Rock Demo - Program Picker
Choose from a referral, affiliate (partner), or brand ambassador program based on your business needs
Answer a few questions to help the Referral Rock community
Have you used Referral Rock before?
Yes

13 Referral Rock Reviews

4.5 out of 5
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13 Referral Rock Reviews
4.5 out of 5
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4.5 out of 5
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Referral Rock Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Referral RockQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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EW
VP, Growth
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Referral Rock?

I love how easy the platform is to administer - you don't need to be technical to run it. Tracking is straightforward, users can easily understand how many referrals they've made, and you can track all rewards pending and given. But the most important feature to me was its connectivity to HubSpot. I evaluated other platforms, but this was the only one that enabled me to connect my users in HubSpot to their Referral Rock account. Review collected by and hosted on G2.com.

What do you dislike about Referral Rock?

They have built-in templates for sending emails though the design isn't very customizable, and I have found the email functions lacking. However, given our connection to HubSpot, I don't need to use their email function, so it isn't a big negative. Review collected by and hosted on G2.com.

Recommendations to others considering Referral Rock:

Highly recommend the platform - be sure you know how you plan to use it before getting started. And consider using your email templates for promotion. Review collected by and hosted on G2.com.

What problems is Referral Rock solving and how is that benefiting you?

We are trying to drive word-of-mouth promotion from our existing members to encourage others to join our organization and reward the users for making the referral. I could have built something on our own, but this off-the-shelf solution solved almost all of my problems and did so at a cost-effective price and faster than I could have done it myself. Review collected by and hosted on G2.com.

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OV
Marketing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Referral Rock?

Easy setup for the referral program and rewards payout. Accurate tracking for members and referrals. Great dashboard. Review collected by and hosted on G2.com.

What do you dislike about Referral Rock?

It requires a new account if you want to add an additional brand (when the domain is different). Review collected by and hosted on G2.com.

Recommendations to others considering Referral Rock:

Great support: If you have a question, just ask - they are very responsive Review collected by and hosted on G2.com.

What problems is Referral Rock solving and how is that benefiting you?

Tracking both, the referrer and the friend, so we can send the reward when they complete the sale. The option to manually qualify and approve the referral for our type of sale. Review collected by and hosted on G2.com.

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Helpful?
Share
Admin Approval Link
Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Referral Rock?

I like that we can easily get information for the referrals that our members submit. Review collected by and hosted on G2.com.

What do you dislike about Referral Rock?

If a member sends their friend the link, we have no way of getting in contact with that potential referral unless they fill out our online form. Review collected by and hosted on G2.com.

What problems is Referral Rock solving and how is that benefiting you?

We are able to track our referrals more easily to that our members can get their referral discounts. Review collected by and hosted on G2.com.

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Referral Rock