--- title: Redox Reviews meta_title: 'Redox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 42 reviews by the users' company size, role or industry to find out how Redox works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 42 scale: '5' date_modified: '2026-07-12' parent_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # Redox Reviews **Vendor:** Redox **Category:** [Healthcare Integration Engines](https://www.g2.com/categories/healthcare-integration-engines) **Average Rating:** 3.9/5.0 **Total Reviews:** 42 ## About Redox Redox accelerates healthcare's transformation with useful data. As the leader in healthcare data interoperability, we provide provider, payers, and digital health organizations with the strongest data foundation for shifting to digital-first, value-based healthcare. ## Redox Reviews ### 1. Bad customer satisfaction **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2021 **What do you like best about Redox?** Im sure they're good for integrations but nothing from my experience. **What do you dislike about Redox?** Negative experience. I reached out to see if we could get a refund of the service as we didn't do any kick off meeting and it was no longer needed. We signed the contract due to our integration partner unwinding on operations and Redox knew that too. Very unhappy with this company I had to consistently follow up with them. We ended up not getting a refund due to contract terms even though no service was provided. If you're looking for a partner to help with integrations I would not recommend Redox. I did request to speak with the management team and still no response as of it. **What problems is Redox solving and how is that benefiting you?** The problem was suppose to solve for integration **Official Response from George Mclaughlin:** > I am sorry to hear about your experience and would like to get to the bottom of it. G2 doesn't share what organization you are with so it is very hard to follow up. Please reach out directly to george@redoxengine.com. I promise you will receive a prompt reply and a full investigation into your experience. ### 2. Excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Zack B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2020 **What do you like best about Redox?** The service and response of their support. Whenever our team has had need of their support or engineering team, Redox has always been incredibly responsive. **What do you dislike about Redox?** The only real downside is a lack of interface reporting. Their model is great for businesses in need of healthcare interfaces, but when it comes to critical services, any delay can be costly, and it is can be very important that even short delays or message queues be communicated. **Recommendations to others considering Redox:** Using Redox is great for fast integrations. While they may not be the right fit for everyone right out of the gate, or if you require an on-premise interface, they are a great solution for cloud integration, and take the burden off of your team for managing healthcare interfaces. They also remove the requirement that an engineer fully understand HL7 or healthcare data. **What problems is Redox solving and how is that benefiting you?** We work in the ED space, providing wait time estimates and improving the patient experience throughout the entire ED visit. For us, having Redox allows us to focus on our core competency without having to manage VPNs or interface engines. Redox allows us to focus our engineering efforts on our AI and NLP engines to revolutionize the patient experience without wasting efforts managing interface connections to the various data points of disparate healthcare systems. ### 3. Redox has been instrumental in allowing us to quickly develop and deploy HL7 V2 integrations. **Rating:** 4.0/5.0 stars **Reviewed by:** Kirby K. | Clinical Interface Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2019 **What do you like best about Redox?** Developers new to HL7 integrations find it far easier developing against JSON models and API's then working with HL7 V2. Implementing interfaces with clients can be done in a matter of weeks instead of months. Due to the standardization of the Redox models and the focused expertise of the Redox implementation teams. **What do you dislike about Redox?** The ability to add additional information that does not already exist in the models takes longer then I would like. It would be great if customers could create their own custom extensions without having to involve Redox. **What problems is Redox solving and how is that benefiting you?** We are able to focus on developing new integration functionality, while Redox is implementing the integrations with our clients. This allows us to roll at new functionality at a faster rate, and at the same time continue deploying integrations to production. ### 4. Great experience with Redox **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2019 **What do you like best about Redox?** Knowledgeable and helpful team with expertise on accessing EHR data. Redox is also able to access various other systems in addition to EHR, e.g., financial systems, billing systems, scheduling systems, HIE data, etc. System is straightforward to implement. **What do you dislike about Redox?** Sometimes hard to know roles and responsibilities. Team directory would be helpful. Cost structure can be a bit complicated and could be streamlined. Would be nice to have International (OUS) capabilities including GDPR support. Would also be nice to have some type of on-premise capability for direct integration vs. cloud only. **Recommendations to others considering Redox:** Excellent software-as-a-service (SaaS) offering that enables us to offload the connectivity/data pipe to Redox. Costs are all-in so no additional charges for definition, setup, implementation, testing, maintenance, updates, etc. This is a huge benefit for us. Redox also enables us to leverage their EHR integration expertise (not a current core competency for us) to simplify implementations, customer discussions, hard to access data, etc. Redox also has maximum cybersecurity qualifications, e.g., SOC2, HITRUST, etc. **What problems is Redox solving and how is that benefiting you?** Cloud-based EHR and related system integration. Leveraging expertise to access and exchange data for internal applications. ### 5. Redox Not Well Suited for Small Deployments **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2020 **What do you like best about Redox?** We loved the idea, the promise, of a unified API with which to exchange data with our customer's EHR. **What do you dislike about Redox?** Redox failed to deliver EHR integration. We looked to them for not only technical expertise but bureaucratic expertise: we know that a significant challenge with working in healthcare is understanding how to wrangle vendors into cooperation. They were unable to do so. **Recommendations to others considering Redox:** It's likely the experience would be different if we were a health system attempting to simplify integration with multiple large scale medical record platforms. However, a small business working with an independent practice integrating with a downscale EHR was apparently not a recipe for success. **What problems is Redox solving and how is that benefiting you?** We wished to exchange data with our customer's EHR: eClinicalWorks. Redox stated they had done dozens of eCW implementations. When it came time to work with eCW to design and develop a specification for the integration to be done, they generated boilerplate implementation documents that revealed that they either did not understand our requirements or they did not take the time to customize the document to convey our requirements to the EHR vendor. ### 6. Redox bridge to client's EHR **Rating:** 5.0/5.0 stars **Reviewed by:** Brian B. | COO, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2019 **What do you like best about Redox?** response time with cases and concerned personnel easy to reach on phone or email **What do you dislike about Redox?** having to chase down an invoice ea. mo. that should be mailed to us. Getting changes made to billing methods, still not done. poor accounting followup. **What problems is Redox solving and how is that benefiting you?** Solving need to interface customer's EHR with our product. Benefit is development costs ### 7. Helpful Partner **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2019 **What do you like best about Redox?** Redox is helpful throughout the process of discovery, integration, and support. **What do you dislike about Redox?** Redox has been fluid with their pricing models. We have been quoted various pricing tables that seem to change frequently with time and based on who presented them to us. **Recommendations to others considering Redox:** Redox is a trusted partner and provides sound guidance and expertise. Very helpful and easy to work with on integration projects. **What problems is Redox solving and how is that benefiting you?** We are solving the problem of inefficiencies in hospital workflows. Redox has been instrumental in helping us navigate everything related to the integration with a health system's EMR. ### 8. One of the Best Software Integration Partners I have ever worked with **Rating:** 5.0/5.0 stars **Reviewed by:** Marty G. | Senior Staff Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2019 **What do you like best about Redox?** Our HIS integration work flow has been greatly simplified. **What do you dislike about Redox?** I do not have any negative feedback at this time. **What problems is Redox solving and how is that benefiting you?** We are solving our need for a turn key EMR integration solution for our Customer facing medical devices and applications ### 9. Excellent API and Very Organized Approach **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2019 **What do you like best about Redox?** The Redox team has a formulaic, step-by-step approach to integration projects, including how to involve the client site as well as the vendor. Their API and developer tools are very clean and easy to use. **What do you dislike about Redox?** One downside is that you need a 3rd party at all, but that is the reality of the HIT market that Redox was created to fix. Another problem is that Redox doesn't necessarily support the full range of APIs that vendors provide. For example, SMART-on-FHIR was not supported at the time we were working with them. **What problems is Redox solving and how is that benefiting you?** We are using Redox to integrate with some EHR/LIS vendors with whom we haven't previously built our own point-to-point interfaces. ### 10. Being already piped into to so many hospital EHRs, it really makes adding new sites much easier. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2019 **What do you like best about Redox?** When i spoke with you guys the communication was great and you were able to answer all of my questions and concerns. **What do you dislike about Redox?** There was a time when our email communication fell through. It was too long in between responses. **What problems is Redox solving and how is that benefiting you?** We don't have time to do our own EHR integration. You guys fill that gap for us. ## Redox Discussions - [Do you have clients using Redox FHIR? Do you have plans on integrating with Carequality/Commonwel](https://www.g2.com/discussions/13363-do-you-have-clients-using-redox-fhir-do-you-have-plans-on-integrating-with-carequality-commonwel) - 2 comments, 1 upvote - [View Redox pricing details and edition comparison](https://www.g2.com/products/redox/reviews/redox-review-4232385?section=pricing&secure%5Bexpires_at%5D=2026-07-22+09%3A19%3A47+-0500&secure%5Bsession_id%5D=e33c30e8-8546-4c89-8427-4f526bfc7ee6&secure%5Btoken%5D=3063d2b93a38ac5435e13d62fa70b0bd2b6fd3526fef09114a4cf1051aa84fe4&format=llm_user) ## Redox Features **Data Management** - Health Data Exchange - Regulation & Compliance - User Access **Operations Management** - Third-Party Software Integrations - System Interoperability - Integration Services - Interface Status Updates - Operational Support **Agentic AI - Healthcare Integration Engines** - Autonomous Task Execution - Natural Language Interaction ## Top Redox Alternatives - [Iguana](https://www.g2.com/products/iguana/reviews) - 4.5/5.0 (40 reviews) - [Qvera Interface Engine (QIE)](https://www.g2.com/products/qvera-interface-engine-qie/reviews) - 4.9/5.0 (25 reviews) - [Corepoint Integration Engine](https://www.g2.com/products/corepoint-integration-engine/reviews) - 3.8/5.0 (3 reviews)