Recurly Features
Revenue Optimization (4)
At-Risk Customers
Identify customers that are more likely to cancel their subscriptions
Offer Optimization
Optimize product offerings and packages to increase customer loyalty
Customer Churn
Address customer churn by identifying the causes of cancellations
Revenue Forecasting
Estimate future changes in revenues per product type or customer category
Revenue Recognition (8)
Usage Tracking
Track usage per company, custom time period, or contract
Deferred Revenue
Track payments received for products that haven't be delivered yet
Revenue Accrual
Recognition rules to accrue revenue on a daily or monthly basis
Revenue Types
Support multiple types of revenues, such as recurring and transaction based
Revenue Allocation
Allows users to allocate revenues to various business entities or departments
Reclassification
Revenue can be reclassified from one category to another, such as from deferred to earned
Compliance
Provide compliance with accounting standards for revenue recognition such as ASC 605, 606 and IFRS 15
Scheduling
Automatic scheduling to ensure that revenue is recognized at the proper time
Billing and Payments (3)
Payment Terms
Provide multiple payment terms per customer or contract
Personalized Billing
Different types of billing such as: recurring, one time changes, based on number of seats or usage
Custom Pricing
Manage customer specific pricing as well as coupons, discounts, and gift plans
Billing (4)
Automation
Ability to create and send invoices automatically at predefined or custom frequencies.
Consolidation
Consolidate invoices so customers can make one payment for multiple bills.
Adjustments
Adjust invoices to handle exceptions and correct errors.
Blacklisting
Allows users to temporarily or permanently block potential fraudsters.
Dunning (3)
Collections
Assists users in collecting payments for unpaid invoices.
Dispute Management
Manages disputes regarding billing and payments.
Escalation
Define escalation processes to suspend service for unpaid invoices.
Performance (3)
Packages
Track the financial performance of various types of packages.
Discounts
Identify the impact of special pricing and discounts on revenue.
Plan Changes
Monitor plan changes such as upgrades and downgrades, or cancellations.
Revenue Performance (5)
Customer Performance
Track revenue performance by customer, customer groups, or demographics
Contract Performance
Monitor revenues per contract, contract types, or groups of contracts
Revenue KPIs
Provide revenue KPIs such as Customer Lifetime Value or Net Customer Worth
Pricing & Discounting
Analyse the impact of special pricing and discounts on revenue
Offering
Track the performance of bundles, special offers, and other sales incentives
Revenue Optimization (4)
Forecasting
Create forecasts to estimate future revenues
Promotion Programs
Ability to define promotions to increase revenues
Pricing Optimization
Adjust prices to attract more customers and to improve revenues
Re-evaluation
Revenue optimization activities can be evaluated on a regular basis
Integration (7)
ERP and Accounting
Standard integration with accounting and ERP software
Sales and Marketing
Standard integration with sales and marketing software
Quote-to-Cash
Standard integration with Quote-to-Cash systems
APIs
Out of the box APIs to integrate with any type of software
Payments
Integrate with payment processing software and payment gateways.
Accounting
Integrate with financial management systems such as accounting and ERP.
CRM & Sales
Integrate with software that manages customers, sales, and marekting.
Reporting (3)
Dimensions
Reports revenue based on various dimensions, such as subscription segments, geographies, or discounts
Deferred Revenue
Tracks revenue for goods or services that have yet to be collected
Revenue Recognition
Accurately determines and reports the accounting period when revenues are recognized
Order Management (4)
Opportunities
Manage open opportunities for new or existing customers.
Order History
Track all open and closed orders by customer, or by product and plan.
Upsell & Cross-sell
Identify opportunities to upsell and cross sell based on product usage.
Renewals
Plans can be renewed automatically or manually, when changes are required.
Products & Plans (4)
Packages
Track the financial performance of various types of packages.
Multi-part Deals
Create deals that combine multiple products and plans, with differrent pricing
Plan Changes
Monitor plan changes such as upgrades and downgrades, or cancellations.
Bundles
Ability to group standard plans and products to create bundles
Pricing (3)
Standard Price
Assign standard monthly and yearly prices to products, plans, and packages
Discounts
Define standard and custom discounts that can be applied to one or more products and plans
Optimization
Analyze pricing data to identify opportunities to improve prices.
Revenue Management (4)
Automation
Ability to create and send invoices automatically at predefined or custom frequencies.
Consolidation
Consolidate invoices so customers can make one payment for multiple bills.
Adjustments
Adjust invoices to handle exceptions and correct errors.
Billing Types
Provide the option to combine recurring, one-time, and usage based billing
Architecture (3)
Unified API
Deliver application programming interfaces (APIs) to integrate payment solutions easily
POL
Suppoprt payment orchestration layers (POL) to unify multiple types of payments from different providers
Integrations
Provide built-in integrations with payment gateways and payment processing solutions
Processing (5)
Validation
Validate payments before processing to determine the best routing options
Automation
Define and manage automated payment processing, from authorization to settlement
Cross Border
Support cross border and international payments for B2C and B2B
Routing
Include multiple routing options for payments that can be customized by users
Reconciliation
Compare payment transactions with bank statements and financial records
Risk & Compliance (3)
Failed payments
Re-route failed payments to alternative payment processing options
Tokenization
Use tokens to protect payments data by replacing it with data generated by algorithms
Compliance
Comply with privacy and security regulations such as PCI and PSD2
Analytics (3)
Consolidation
Centralize payments data from multiple sources such as gateways or payment service providers
Optimization
Use payments data to improve processing and success rates, as well as reduce costs
Fraud
Identify suspicious payers and analyze fraudulent transactions
Data Management (3)
Updating
Updates subscription data automatically at predefined time periods that can be customized by users
Data cleansing
Processes and cleans subscription data from multiple sources, automatically or on demand
Integration
Provides integration with subscription billing, subscription management, and other solutions to capture subscription data
Analysis (4)
KPIs
Includes standard KPIs such as monthly recurring revenue (MRR) or customer lifetime value (CLTV)
Dashboards
Dlivers standard dashboards for subscription analysis that can be customized by users
Segmentation
Allows users to analyze subscription data by product, time period, type of contract, etc.
Revenue Optimization
Provides insights that can be used to improve sales and revenue
Usage Metering - Usage-based billing Software (3)
Metering engine
Track customer's usage data based on the services they have subscribe to
Data extraction/ingestion
Connect to data sources to pull/push usage based data via data-source-specific connectors or APIs
Analytics/reporting
Create and send usgae based reports such as product usage, free units, etc to clients
Bill Generation - Usage-based billing Software (3)
Templates
Provide standard document templates for Invoice, payment, refund and contracts
Digital Billing
Ability to convert invoices to digital formats such as PDF
Usage Billing
Automatically generates invoices based on the service usage
Bill Processing - Usage-based billing Software (3)
Consolidation
Allow users to consolidate multiple invoices into one
Batch Invoicing
Ability to create multiple types of invoices
Management
Manage invoicing for different types of products or services
Integration - Usage-based billing Software (3)
Accounting
Provide integration with accounting and financial management software
Payments
Integrate with payments software to facilitate payments
ERP
Deliver integrations with accounting modules of ERP systems
Agentic AI - Subscription Management (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Subscription Analytics (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Subscription Billing (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Agentic AI - Payments Orchestration (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases





