Top Rated RealPage Alternatives
66 RealPage Reviews
Overall Review Sentiment for RealPage
Log in to view review sentiment.
RealPage is a huge company so they have all of your needs met within one software. They can do it all under their umbrella, from the back end to websites and marketing. Review collected by and hosted on G2.com.
RealPage is so big that there are too many departments. Many things are segregated where support just passes you from one department to another. It is also very expensive compared to competitors. Review collected by and hosted on G2.com.
RealPage's accounting dashboard was pretty neat. Even though there were some glitches, & hiccups but nothing that their support can't handle. Really neat Review collected by and hosted on G2.com.
There were some occassional glitches, nothing biggy but it can delete the entries and it can be cumbersome Review collected by and hosted on G2.com.
I'm sure there are benefits to the property managers, but not at all for the end users. Review collected by and hosted on G2.com.
Signing a lease on the realpage has been the most incredibly frustrating experience. It continually times out, requires multiple refreshes. I've had to have the the property management office re-send me links because the auth token would expire due to my continual refreshes to just complete the document. The images for signatures would not load. Pages took forever to load on the screen, sometimes showing up in duplicates. I've had to try signing my lease multiple times, and still might require me to go into the office to finalize. Review collected by and hosted on G2.com.
I like that we know what the industry is looking like and what we can expect over the near future in return. Review collected by and hosted on G2.com.
At first it was really hard to get things going. They seemed too busy to help and couldnt get responses to know what was going on. It would have been nice to have updates. Review collected by and hosted on G2.com.
The only upside is that after months of trying to become compliant with RealPage I can finally get paid by our customer. Review collected by and hosted on G2.com.
It is evident in every interaction that they just do not care, they do not have time to talk to you. The first person looks over everything and says it's good. But then it goes to the actual person who makes that final decision (a person you can not talk to) and they do not bother to read all the provided information and they decline. I went through that 5 times with this company. You never get to work with the same person, each person declines for a different reason. Training is not standardized. There is also a communication barrier because they are located in another country. The 6th time I had my insurance agent on the phone with me and refused to get off the phone till it was approved. My insurance agent had them refer back to the original email that had all their requested information and they approved it. On that particular phone call, I was on the phone with them for about 45 minutes (including hold time). This is our 3rd year with RealPage and it has gotten worse each year even though our Insurance has not changed at all. Other companies that provide this same service are much easier to work with. Review collected by and hosted on G2.com.
Real page is great for efficiently managing prospects and residents! It's very user-friendly as well! Review collected by and hosted on G2.com.
The only thing I don't like is how it can crash sometimes. Other than that, it's great! Review collected by and hosted on G2.com.
Lease generation, active building for renter update interference, work orders and communication and reservations is awesome Review collected by and hosted on G2.com.
Not User friendly, menus and selectable are not where you expect them to be. No quick search for residents or vehicle searchability. No way to pull prospect emails for mass distribution. Outgoing emails have no way to attach items. Review collected by and hosted on G2.com.
Realpage unifies many different functions/aspects of our business and as a web-based system makes accessibility and rollout fairly easy. Training new employees in the system is fairly straightforward and although the learning curve can be overwhelming at first they catch on quickly. When things work, they work well, and it is nice to have documentation filed so neatly and so easily accessible across the company. Review collected by and hosted on G2.com.
The migration from Windows 7 (Internet Explorer only!) into modern browsers and W10 has been rocky, slow, and many functions still aren't working correctly outside of Internet Explorer, which is increasingly becoming a security issue (as well as a compatibility issue). There are also frequent outages and end users aren't aware, so the IT Department ends up fielding a lot of tickets only to tell end users that there's an outage. Communication could be better. Tier 1 support often gives end users completely incorrect information and results in more work for us (and them) down the road. Review collected by and hosted on G2.com.
