Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Easy Campaigns & Landing Pages That Save Time—Plus Great Support"
4.5/5
What do you like best about Reachdesk?

I find it easy to use, especially when creating campaigns and landing pages. The UI in the landing pages saves tons of time especially since we can clone pages. Customer support has been great, and there are plenty of helpful resources available when I need guidance. Review collected by and hosted on G2.com.

What do you dislike about Reachdesk?

It can feel overwhelming at first, but it becomes easy once you start navigating. I do wish there were a higher character allowance when creating emails, though. I find that I have to shorten my thank-you notes quite a bit to make everything fit. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Bulk gifting without the bulk stress"
4.5/5
What do you like best about Reachdesk?

Reachdesk is super easy to use and a huge time saver for our team. Setting up campaigns is straightforward, and it’s made it really simple to send gifts in bulk, enable our sales team to gift to partners, and support referral campaigns.

The UI is intuitive and once it’s set up it just works. It’s become a core part of how we run partner and customer gifting without adding operational overhead. Review collected by and hosted on G2.com.

What do you dislike about Reachdesk?

Very occasionally, vendor fulfilment can be a bit hit and miss. I once used a vendor that clearly hadn’t been vetted well enough and the delivery took far longer than expected.

Separately, we had one instance where we sent around $5K AUD that didn’t land in the account and I had to follow up manually to get it applied. Both issues were solvable, but a bit more proactive monitoring or alerts here would make the experience even smoother. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy Setup, Intuitive Experience, and Hands-On Support from Reach Desk"
4.5/5
What do you like best about Reachdesk?

Reach Desk is very easy to use. The platform is intuitive and straightforward to set up. The support team has been wonderful and hands-on throughout implementation. We were able to get everything set up quickly, and we were able to start sending quickly as well. Review collected by and hosted on G2.com.

What do you dislike about Reachdesk?

I wish it was slightly easier to send one off gifts- but other than that the platform, support and use has been great! Review collected by and hosted on G2.com.

Ema F.
EF
Ema F.
Manager
Mid-Market (51-1000 emp.)
"Great tool to send gifts and build landing pages and merch"
5/5
What do you like best about Reachdesk?

I can create multiple and unique campaigns, adjust it to currency and region. It's easy to use, support team is pretty helpful too. I like the email notifications about my campaigns, if some items are out of stock or if my item was delivered, very easy to follow. I don't have to collect addresses from clients, I can just send them the email or link where they can claim the gift and fill out their address. I find Reachdesk better than Sendoso that we used before. More friendlier approach of the team and easier to use and manage everything. Review collected by and hosted on G2.com.

What do you dislike about Reachdesk?

I would love to see wider range of gifts available for CEE region in the future as right now it's just a few and only is specific amount. Review collected by and hosted on G2.com.

Response from Sofia Silva of Reachdesk

Hi Ema, thank you so much for your review and for being a Reachdesk customer. We're really happy to hear that you like the platform and the support you're getting from our team. Our Marketplace team works every day to bring more vendors to our marketplace catalog, and they're focused on CEE as we're aware there aren't as many options in this region as there are for the United States.

Once again, thank you so much for your review - we truly appreciate it!

John S.
JS
John S.
Senior Enterprise HCM Consultant
Mid-Market (51-1000 emp.)
"Real-Time Client Appreciation That Sparks Meaningful Conversations"
5/5
What do you like best about Reachdesk?

What I enjoy most about Reachdesk is being able to acknowledge our clients’ time and effort in real time, while also creating a comfortable environment for meaningful conversations. Review collected by and hosted on G2.com.

What do you dislike about Reachdesk?

At this time, I don’t have anything I dislike about Reachdesk; it has all been genuinely helpful. Review collected by and hosted on G2.com.

Abrie T.
AT
Abrie T.
Regional Sales Director
Enterprise (> 1000 emp.)
"Great for the Virtual Work Environment!"
5/5
What do you like best about Reachdesk?

It's integrated with my salesforce and the chrome extension is simple! It also has tons of options for gifting in the virtual environment that I work in! Review collected by and hosted on G2.com.

What do you dislike about Reachdesk?

Nothing, it's easy and simple which I need! Review collected by and hosted on G2.com.

Dan H.
DH
Dan H.
global events manager
Enterprise (> 1000 emp.)
"Global Reach and Automation, but Warehouse Solutions Feel Unusual"
3.5/5
What do you like best about Reachdesk?

Global Reach, Lots of automation, Integration with other marketplaces like amazong Review collected by and hosted on G2.com.

What do you dislike about Reachdesk?

Their warehouse solutions are little weird compared to companies that specialize it in this. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Streamlined Swag Ordering with Client-Friendly Options"
4.5/5
What do you like best about Reachdesk?

It’s streamlined our swag distribution and ordering for both events and individual clients. It also gives our ICs the independence to send their clients a wide variety of options. Overall, I’m happy with it. Review collected by and hosted on G2.com.

What do you dislike about Reachdesk?

From an admin side, the views get very confusing with multiple products and campaigns that are no longer in use Review collected by and hosted on G2.com.

GJ
Gina J.
Marketing Director
Mid-Market (51-1000 emp.)
"Intuitive UI/UX with Powerful Features—No Training Needed"
5/5
What do you like best about Reachdesk?

UI/UX is great. They are super easy to use. Not much training is needed. Review collected by and hosted on G2.com.

What do you dislike about Reachdesk?

Nothing. I think their functionalities are great. Review collected by and hosted on G2.com.

Matt N.
MN
Matt N.
Enterprise Business Development Representative
Mid-Market (51-1000 emp.)
"Great for Booking Meetings, Budget Allocation Could Be More Flexible"
3.5/5
What do you like best about Reachdesk?

Helpful lever to pull to get prospects attention, set meetings, and move the needle with stalled contacts. The booking link integration is nice, can make the gifting -> meeting process seamless. Review collected by and hosted on G2.com.

What do you dislike about Reachdesk?

No particular downsides. One thing that would be nice: you have to allocated your budget for each individual. Would be nice if it could be untethered, sent to any prospect. Would enable me to cast a wider net with outreach. Review collected by and hosted on G2.com.