RB2B Pros and Cons

Love the slack integration out of the box. Makes it easy to see when new visitors are on your website. Very easy to implement with quality guidance as well. Review collected by and hosted on G2.com.

Accuracy and scope. Granted, like any tool of this ilk, they will never have perfect coverage of anonymous web traffic, so I understand the problem, but it feels like we ID so few of our users that it's difficult to see a significant ROI. It falls into the interesting, nice-to-have category, but not a must have. Review collected by and hosted on G2.com.

We recommed RB2B to all our clients, its the best software we have used so far. Its the one of the best tool I have used so far. I am recommending to my clients too. Review collected by and hosted on G2.com.

We likes overall support. Its the great tool lor lead gen. At this time the User interface is not that amazing. I can expect a much better response on that. Review collected by and hosted on G2.com.

RB2B excels in identifying individual visitors on our website, not just the companies, which significantly enhances our outreach efforts. The setup process is straightforward, and the integration with Slack for real-time alerts is particularly helpful for our sales team. The free plan is also a good introduction to the platform’s capabilities, making it accessible for initial trials. Review collected by and hosted on G2.com.

The main downside is the limited coverage, as it often identifies only a small percentage of visitors, primarily from the US. This limits its usefulness for businesses with a global audience. Additionally, the pricing jump from the free plan to the paid versions is quite significant, which might be a hurdle for smaller businesses. Lastly, while they have many integrations, some key ones are still in development, limiting its functionality in more complex tech stacks. Review collected by and hosted on G2.com.

RB2B is very easy to install, starts capturing users immediately, and provides good insights into who is visiting your site. I love the feature that identifies LinkedIn profiles and lets you easily connect. I'm also a huge fan of RB2B's free tier model since we don't get enough traffic to justify paying a high-cost for this software. The matchrate is about 20% of our users, which is pretty standard for this type of tool. We have already had one conversation with a user from RB2B that has led to a proposal. Review collected by and hosted on G2.com.

The biggest downside is that not all contacts showing in the platform are accurate. We have run a few tests and done a few outreaches that indicate the people identified in the platform are not the actual people visiting the site, but there is someone from that company visiting the site. So a little wires getting crossed, but still worth it. Review collected by and hosted on G2.com.

Extremely easy to set up and the support has been out of this world. Once we were set up and integrated with slack, we immediately started seeing notifications coming in every day. Extremely valuable to see who is visiting our website so we can help them get the services they need. Review collected by and hosted on G2.com.

Honestly nothing I can think of right now. Everything has been extremely useful for us. They have a free trial. If you're skeptical, go ahead and give that a try. Review collected by and hosted on G2.com.

We are still using the free version of RB2B and I'm in love. We plan to upgrade once we run out of credits, but I still can't believe how easy it was to set up. The leads are invaluable to us and the ease at which we can connect RB2B to Zapier to trigger messaging, etc. is fantastic. Review collected by and hosted on G2.com.

I only wish they could identify more of the profiles. I believe we get an average of 40% of US visitors identities. We have a surprising amount of site visitors from out of country (and we market to people in the UK), so I wish we could get their data as well. Review collected by and hosted on G2.com.

I like that RB2B has complimented very well with our tech stack, it sends notifications to our Slack channel of website visitors so that we can do the proper outreach based on where they landed.

Not only does it support our demand generation efforts, but it is also integrated with Clay to improve our CRM hygiene with enriched data. Review collected by and hosted on G2.com.

I dislike RB2B's current limitation, which is that it only captures profiles from the United States.

Our business interacts with audiences in Latin America, and the inability to obtain information about these visitors can cause us to miss opportunities that could turn into potential business for both buyers and sellers. Review collected by and hosted on G2.com.

-Great way to see profile-level info on who is visiting your website (esp. specific pages)

-Using RB2B as a way to help clients get more clarity into WHO is engaging with their content Review collected by and hosted on G2.com.

There are no major downsides from RB2B itself. The challenge is always how to use the data in a meaningful way. Review collected by and hosted on G2.com.

- Takes less than 5 minutes to set up

- Many automation options & user guides

- Endless use cases for all business types

- Helpful for ABM efforts Review collected by and hosted on G2.com.

- Legal concerns with GDPR. They do claim since they don't serve the EU, it's okay, but I think you'll need to block the script from running if you have EU audiences. Review collected by and hosted on G2.com.

Its ability to capture the user level data which many platforms like leadfeeder, clearbit n all could not do. This is an awesome feature altogether. Review collected by and hosted on G2.com.

Less integration options where I can combine various platforms directly rather than going via Zapier. And it captures only US data, why don't you look at adding more countries like Canada , UK, Australia , Singapore etc. Review collected by and hosted on G2.com.