DH
David H.
Operations Manager
Small-Business (50 or fewer emp.)
"Excellent App for Business WhatsApp and More"
5/5
What do you like best about Rasayel?

Ease of setup, integration, and use, with omni channel communications all in one place. Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

There is nothing to dislike about Rasayel. Review collected by and hosted on G2.com.

Saleh A.
SA
Saleh A.
HR support
Mid-Market (51-1000 emp.)
"You have to give us a short message send directly to the customer"
5/5
What do you like best about Rasayel?

Ease to ues , customer suppoert , Ease of Implementation Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

can't send first message directly without using marketing templates Review collected by and hosted on G2.com.

Ahmed M.
AM
Ahmed M.
Customer support specialist
Mid-Market (51-1000 emp.)
"It was a good experience, it has a good appearance and easy to use"
4/5
What do you like best about Rasayel?

The tools that makes us enhance our customers experience Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

Should add more filters to be able to go to specific data Review collected by and hosted on G2.com.

Khader S.
KS
Khader S.
Senior CRM/Digital marketing Manager & Team lead
Mid-Market (51-1000 emp.)
"Good and serves the purpose"
4/5
What do you like best about Rasayel?

Easy to use - Arabic support - Local support Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

The sales team is focused on selling you the enteripse package desipte your need is a startup need Review collected by and hosted on G2.com.

TM
Tara M.
Mid-Market (51-1000 emp.)
"Easy to use and great support!"
5/5
What do you like best about Rasayel?

Rasayel is a very easy to use platform once you get to know how it works. Their customer support is great and always ready to help and give you real answers to your questions. Integration with Hubspot was super easy. We use Rasayel on a daily basis, and we dont have any issues with it so far. Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

Reaching out to customers ia templates is not ideal, and some templates gets rejected by Meta (nothing to do with rasayel platform). Review collected by and hosted on G2.com.

SS
Satakshi S.
GENERAL MANAGER of IT at MS PRIDE ODISHA FEMININE PRODUCTS ( LOVISSA ).
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Using WhatsApp to grow your business via Rasayel"
3.5/5
What do you like best about Rasayel?

I use Rasayel as a Plugin and supoort app to grow my buissness on whatsapp. It helps me get individual and team performances and manage everything from a single dashboard Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

The User Interface of Rasayel is a bit hard to understand for new users and difficult to navigate. I dislike the fact that the Rasayel dashboard is quite clutered and hard to overview Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Amazing"
5/5
What do you like best about Rasayel?

Rasayel is a super intuitive tool, practical and easy of use.

The team is super friendly and always listens to our feedback.

We have integrate it with our CRM to have a tracking of all the conversation that we have with our customers. Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

The platform is pretty recent so there are some features that are missing, but this is largely compensate by the fact that the team is always improving the tool Review collected by and hosted on G2.com.

NP
Naimish P.
Small-Business (50 or fewer emp.)
"Easy communication and efficiency"
3.5/5
What do you like best about Rasayel?

I use this app for sales, customer support, and engagement also I can send messages and can do communication, launch campaigns, create workflows, and build chatbots with Rasayel. Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

I don't like it's pricing and integration with other platforms is limited. Review collected by and hosted on G2.com.

Sebastián S.
SS
Sebastián S.
Founder and Growth Manager
Small-Business (50 or fewer emp.)
"Just for fast millenial support"
5/5
What do you like best about Rasayel?

If you understand at least the basics of any Whatsapp Business implementation, self-onboarding will be a piece of cake.

We added 2 Whatsapp support numbers, chats from Instagram and Facebook, and the profiles of our partners, so if you are a Customer Succes agency, this is the dope.

The other cool thing is that we are experimenting with Google Business chat, and we are selling a lot using this channel! Almost nobody knows, but it is a jewel that we are taking advantage of. Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

The lack of dashboard, but we are solving this with the OpenGraph API, so is not a big deal. Review collected by and hosted on G2.com.

Tamara P.
TP
Tamara P.
Comunicación
Small-Business (50 or fewer emp.)
"The perfect omnichanel platform to talk to customers"
5/5
What do you like best about Rasayel?

The great thing is that it is a platform that is very easy to use, very intuitive and maintains the organic characteristics of the original network, for example, you can send audio, multimedia on Whatsapp.

On the other hand, whenever we have any doubts, the support people answer you right away and follow up on you.

That it can be integrated with Hubspot and Shopify also makes it much easier to access certain information.

And finally, one of the things that I love about the platform is that in the time I've been using it, you can see the evolution in its functionalities, the constant improvements and that the people behind it are very attentive to the user experience. Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

Capable of lack of information such as a report with data but I imagine it will arrive soon Review collected by and hosted on G2.com.