The support team is very helpful and friendly

They are always open to hearing your opinions and feedback

Improving the product

The UI and it is straightforward to use Review collected by and hosted on G2.com.

The reporting part needs more enhancement

More dashboards needed

Limitations of filters make it so hard to navigate easily

The search bar does not always work properly Review collected by and hosted on G2.com.

Ver easy to use and great interaction- "Whatsapp" Review collected by and hosted on G2.com.

Great tool but the time period for outreach-24 hrs, is too short and I can not re initiate a conversation with a cliet Review collected by and hosted on G2.com.

Customer support is always available and Rasayel releases new updates every month Review collected by and hosted on G2.com.

A bit limited in tag conversation, creation of bots and export of reports about the conversations Review collected by and hosted on G2.com.

The user interface of Rasayel is based on WhatsApp which everyone is familiar with. This makes the experience very easy to perceive and to use on a daily basis to connect with the customers. You can also categorize your chats based on the lead type. Review collected by and hosted on G2.com.

As for today you cannot create a group with your customers. Review collected by and hosted on G2.com.

Product works well

Service and turnaround is excellent

Whenever I have a question, they respond quickly and efficiently Review collected by and hosted on G2.com.

Not a lot to dislike about Rasayel

Pretty much 100% happy Review collected by and hosted on G2.com.

We’ve been using Rasayel at my company for approximately two years. Overall, I’ve found the program to be comfortable and user-friendly. The mobile application is also quite good. I appreciate Rasayel’s commitment to user feedback and continuous improvement. While there was one update I initially disliked, they actively listened and made positive changes based on user input. Review collected by and hosted on G2.com.

One notable limitation of Rasayel is its inability to merge two chats. And while Rasayel serves well for business communication, it lacks robust options for extracting analytics and metrics. Review collected by and hosted on G2.com.

Its features that make it easy to collaborate between colleagues. Review collected by and hosted on G2.com.

UX on the phone can use some updates, it may glitch sometimes. Review collected by and hosted on G2.com.

Ease of deployment, has great features and is customizable. Review collected by and hosted on G2.com.

There is nothing to dislike about Rasayel.

It has made my job a lot easier and most importantly, more fun. Review collected by and hosted on G2.com.

Customization, channels, history, and indicators Review collected by and hosted on G2.com.

Layout, low customization, visual.... Review collected by and hosted on G2.com.

The features of Whatsapp chat, with all the resources provided. Review collected by and hosted on G2.com.

I really miss the Instagram plataform, we understand the focus on Whatsapp, but for our business is essential has the Instagram integration. Review collected by and hosted on G2.com.