Mustafa A.
MA
Mustafa A.
Co-Founder & CEO
Small-Business (50 or fewer emp.)
"Zapier > TikTok Lead > Rasayel Integration"
5/5
What do you like best about Rasayel?

The flexibility and the real life use case scenarios that could help in maximizing revenue. Its easy to use and to implement - self explanatory Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

Focus on B2C and enhancing methods for B2C Review collected by and hosted on G2.com.

MR
Marcus R.
Senior Chalet Specialist - Team Leader
Small-Business (50 or fewer emp.)
"Excellent software and service"
5/5
What do you like best about Rasayel?

Love the ease of use, it's a great software, support is reposnive and efficient. Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

It's still in its infancy, so needs more features. Review collected by and hosted on G2.com.

Rebeca P.
RP
Rebeca P.
Sales Development Representative Senior
Small-Business (50 or fewer emp.)
"Rasayel's utility in latin america (Brazil)"
5/5
What do you like best about Rasayel?

The best part about Rasayel is the fast communication between the user and the clients, it's easy to use, to manage and to speak with customers Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

The is nothing wrong with Rasayel. In Brazil is very likeable and everybody in my team uses very often Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Intuitive and Easy to Use, but with Little Progress Data"
4.5/5
What do you like best about Rasayel?

I really like the platform for its intuition and ease of finding the settings. It is very easy to navigate and locate what I need, which makes the user experience very pleasant. Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

I don't think there is enough data to measure progress. I miss having more information and metrics that could help better assess performance and progress over time. Review collected by and hosted on G2.com.

FK
Farhan K.
CRM Marketing Specialist
Mid-Market (51-1000 emp.)
"Rasayel - whatsapp business provider - automation - AI chatbot"
3.5/5
What do you like best about Rasayel?

The support team is amazing in resolving the queries.

The product is continuously improving.

AI chatbot feature is amazing, very easy to train and implemet to improve productivity of the support team. Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

The interface is not user-friendly and feels cluttered

Native integration with HubSpot only displays basic info, would love to see additional analytics without the need for tools like make/ zapier Review collected by and hosted on G2.com.

Carlos S.
CS
Carlos S.
Senior Revenue Operations Manager
Mid-Market (51-1000 emp.)
"Perfect Solution for Whatsapp Business"
5/5
What do you like best about Rasayel?

We just launched a trial with Rasayel some weeks ago and everything is looking great so far. The tool interface is intuitive and well organised and they include plenty of interesting fonctionalities as flows and automations. We were accompanied from a reactive and really nice team who helped us through all the process. Easy to use and to imlement. Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

The obligation of using templates to start outbound conversations. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Best WhatsApp for business platform out there"
5/5
What do you like best about Rasayel?

Rasayel's UI is amazing. So easy to use.

Supports all native WhatsApp stuff like voice notes, reactions, replies. These things are important to our customers.

The bot builder was easy to set up. Once I got the hang of it, I spent about an hour building a new flow for my team, and that was enough.

We're also testing the automated follow ups right now (it's called sequences I think), and that's helped us manage our pipeline so much better.

We use both HubSpot and Salesforce, so I'm looking forward to the new Salesforce integration 🤞 Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

There are some properties in my CRM that I wish I could have two-way sync for. It's not a dealbreaker, and I was told they're releasing a new version next month that does exactly this. Hoping it's what we're looking for. (Right now we sync this part ourselves using Zapier, which Rasayel supports). Review collected by and hosted on G2.com.

Luca B.
LB
Luca B.
Account Manager
Small-Business (50 or fewer emp.)
"Incredible support"
5/5
What do you like best about Rasayel?

WhatsApp's Campaign automation and chatbot Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

It's a startup and they have the opportunity to grow up and solve all the problems of the platform Review collected by and hosted on G2.com.

Jesús M.
JM
Jesús M.
Full Stack Web Developer
Small-Business (50 or fewer emp.)
"Amazing app for whastapp"
5/5
What do you like best about Rasayel?

I like to send message from rasayel to any costumer all the time. Is easy to understand, and have great UI/UX design. Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

Actually. I don't have any request to update rasayel, i like it. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Love the potential."
3.5/5
What do you like best about Rasayel?

The GUI of the platform is amazing, and the simplicity of automation is definitely something that makes rasayel special. The integration of many social media platforms in one place saved us a great hassle. Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

Something that I would like to add to rasayel is being able to turn off read receipts on instagram/whatsapp.

I also believe the AI customer support might need further development in the long run.

Other than that, perfect :) Review collected by and hosted on G2.com.