Rapitek CRM is an enterprise customer relationship management platform built by a team with 10+ years of CRM industry experience and 200+ enterprise implementations. After 6 years as a Salesforce consulting partner, the team built Rapitek CRM to solve the problems they saw in every project: long implementation timelines, hidden costs, and low user adoption. Every Rapitek CRM deployment includes setup, training, and ERP integration — live in 2-4 weeks. Each customer gets a fully managed dedicated private VPS server with complete data isolation, not a shared multi-tenant environment. The platform supports Turkish, English, and Arabic, making it ideal for companies operating in Turkey and the Middle East. Sales Management: Visual Kanban pipeline with drag-and-drop deal management, multiple sales pipelines for different business units, AI-powered lead scoring, CPQ (Configure, Price, Quote), territory management, sales forecasting, and contract management. Multi-currency support with automatic daily exchange rate updates from TCMB and ECB. Marketing Automation: Multi-channel campaign management across email, SMS, and WhatsApp. Marketing attribution, lead capture forms, campaign analytics, and audience segmentation. Native WhatsApp Business API integration included in all plans — shared inbox for the entire sales team from a single WhatsApp number, with broadcast messaging and chatbot auto-greeting. Customer Service: Case management with omnichannel routing, email-to-case automation, SLA tracking, CSAT surveys, and a knowledge base. Service analytics and customer health scoring. Operations Hub: Built-in MRP (Material Requirements Planning), BOM (Bill of Materials), inventory management, production scheduling, and procurement — unique among CRM platforms. Platform Capabilities: Workflow automation, formula fields, validation rules, field-level security, sharing rules, record types, page layouts, lead assignment rules, sandbox environments, and role-based dashboards. Collaboration Feed with @mentions and threaded comments on every record. Full API access and native integrations with SAP, Logo, Netsis, Mikro, and Parasut ERPs. Why Companies Choose Rapitek CRM: - 2-4 week implementation (not months) - Dedicated private server per customer - Unlimited customization included in setup - Direct access to the founding team for support - KVKK and GDPR compliant - All features included in every plan — starting at $25/user/month Rapitek CRM is designed for companies with 5-500+ users managing complex sales processes across multiple business lines.