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RapidFire Tools Reviews - Page 5

RapidFire Tools Suite Overview

What is RapidFire Tools?

RapidFire Tools makes innovative software products purpose-built for MSPs and IT departments to better secure and manage the networks they're responsible for. We make the magic happen with proprietary scanning technology that acquires and crunches massive amounts of IT data from networks, local and remote computers, and the cloud and turn it into meaningful and actionable information. From 360-degree IT Assessments, to deep-dive vulnerability discovery, to IT change detection, to compliance process management, RapidFire Tools is the market-leading brand for automated IT risk management tools used by IT professionals for the purposes of network audits and compliance.

Included with this Suite
RapidFire Tools Details
Product Website
Languages Supported
English
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Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,684 Twitter followers
LinkedIn® Page
www.linkedin.com
4,835 employees on LinkedIn®
Description

Kaseya® is the leading provider of IT and security management solutions for managed service providers (MSPs) and small to medium sized businesses (SMBs). Through its open platform and customer-centric approach, Kaseya delivers best in breed technologies that allow organizations to efficiently manage, secure, and backup IT. Kaseya IT Complete is the most comprehensive, integrated IT management platform comprised of industry-leading solutions from Kaseya, Unitrends, Rapidfire Tools, Spanning Cloud Apps, IT Glue, ID Agent and Graphus. The platform empowers businesses to: command all of IT centrally; easily manage remote and distributed environments; simplify backup and disaster recovery; safeguard against cybersecurity attacks; effectively manage compliance and network assets; streamline IT documentation, and automate across IT management functions. Headquartered in Dublin, Ireland, Kaseya is privately held with a presence in over 20 countries. To learn more, visit www.kaseya.com.


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RapidFire Tools Media

RapidFire Tools Demo - Network Detective Pro Dashboard
Network Detective Pro Dashboard
RapidFire Tools Demo - RapidFire Tools Sites Dashboard
RapidFire Tools Sites Dashboard
RapidFire Tools Demo - VulScan Dashboard
VulScan Dashboard
RapidFire Tools Demo - Network Detective Pro Sites, Operating Systems and Users Dashboard
Network Detective Pro Sites, Operating Systems and Users Dashboard
RapidFire Tools Demo - Compliance Manager GRC Standards and Controls
Compliance Manager GRC Standards and Controls
RapidFire Tools Demo - VulScan Data Collector
VulScan Data Collector
Network Detective Pro Demo For MSPs
Play RapidFire Tools Video
Network Detective Pro Demo For MSPs
Network Detective Pro Demo For IT Departments
Play RapidFire Tools Video
Network Detective Pro Demo For IT Departments
VulScan demo
Play RapidFire Tools Video
VulScan demo
Compliance Manager GRC demo
Play RapidFire Tools Video
Compliance Manager GRC demo
Cyber Hawk demo
Play RapidFire Tools Video
Cyber Hawk demo

Official Interactive Demo

RapidFire Tools demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

253 RapidFire Tools Reviews

4.2 out of 5
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253 RapidFire Tools Reviews
4.2 out of 5
253 RapidFire Tools Reviews
4.2 out of 5

Overall Review Sentiment for RapidFire ToolsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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RQ
CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Compliance Manager GRC?

It was easy to get signed up with them. The product is reasonably easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Compliance Manager GRC?

There is a lot of work on the client side to get this product working effectively. The frameworks are not always up to date. Review collected by and hosted on G2.com.

What problems is Compliance Manager GRC solving and how is that benefiting you?

We have to have a GRC product to manage our compliance projects for our clients. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Mid-Market(51-1000 emp.)
Product Reviewed: VulScan
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about VulScan?

Nothing. As a regular user and administrator of Vulscan I can say that it offers very little benefit over scripted use of OSS tooling -- the time you will spend manually managing vulnerabilities in the patient will outweigh your development time. I will never choose this product again. Review collected by and hosted on G2.com.

What do you dislike about VulScan?

Everything. Login is an absolute disaster if you use SSO. You can't SSO straight into the product, you have to SSO into KaseyaOne first. But then you can't go straight from KaseyaOne to Vulscan, you have to navigate to Vulscan's direct URL. And I pity the fool that doesn't follow that exact login flow.

The product, like everything in Kaseya's suite of acquired-and-slashed software, is under-developed and barely passes scrutiny. The interface is clunky, vulnerabilities stay in the console even when patched and gone from the network, EVERYTHING is manual except for the scan schedule, and there are zero integrations or public API's. (Kaseya might point out that they do have integrations... With their own awful products, like Kaseya VSA. And that's all.)

Do not choose this product unless you're an MSP that's already stuck in their ecosystem and you have an army of barely-above-minimum-wage workers to manage it. Review collected by and hosted on G2.com.

What problems is VulScan solving and how is that benefiting you?

It finds vulnerabilities. That's all, nothing special. Every single other competitor does the same thing. But it creates administrative problems that other scanners don't. Review collected by and hosted on G2.com.

Seth D.
SD
Senior Engineer
Small-Business(50 or fewer emp.)
Product Reviewed: VulScan
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about VulScan?

VulScan is an excellent tool for identifying internal and external vulnerabilites. I found it easy to spin up the scanning appliance in our virtual environment and get right to scanning and remeadiation. As an MSP I appreciated the ability to use the same external appliance to scan multiple clients. Scanning frequently is easy to set up using the built in scheduling. I also appreciate the ability to use the integrations to send tickets directly to our ticketing system. Review collected by and hosted on G2.com.

What do you dislike about VulScan?

I do find the UI somewhat dated, it doesn't feel very modern. Review collected by and hosted on G2.com.

What problems is VulScan solving and how is that benefiting you?

Vulscan helps us identify open ports in firewall, and the updates that may need to be run on our servers and infrastructure. Review collected by and hosted on G2.com.

DM
Engineer
Small-Business(50 or fewer emp.)
Product Reviewed: Network Detective Pro
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Network Detective Pro?

All the reports and the easy of use. The newer version offers so much more and than the original. Very happy with it. Review collected by and hosted on G2.com.

What do you dislike about Network Detective Pro?

Interface is kind of clunky would like to see it cleaned up just a smidge. Review collected by and hosted on G2.com.

What problems is Network Detective Pro solving and how is that benefiting you?

Cyber Security risk Review collected by and hosted on G2.com.

AC
CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Compliance Manager GRC?

The automated data gathering and ease of use. It meets our needs regarding compliancy.

We use it to manage compliancy over 25 different companies. It was easy to get started and easy to integrate in our enviroment.

We use the GRC a couple of times every week. Review collected by and hosted on G2.com.

What do you dislike about Compliance Manager GRC?

Onboarding was late and when we got it the person that made it wasent the correct onboarding staff.

The customer service is also lacking a bit but hopeful that will get better. Review collected by and hosted on G2.com.

What problems is Compliance Manager GRC solving and how is that benefiting you?

It is solving our compliancy needs. Review collected by and hosted on G2.com.

Ken M.
KM
Network System Engineer
Computer Networking
Mid-Market(51-1000 emp.)
Product Reviewed: Network Detective Pro
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Network Detective Pro?

The reports and spreadsheets are awesome and easy to read. Review collected by and hosted on G2.com.

What do you dislike about Network Detective Pro?

I get a little confused on how projects are setup if I have multiple customers. Review collected by and hosted on G2.com.

What problems is Network Detective Pro solving and how is that benefiting you?

We are able to see replication issues as well as legacy applications and users. Review collected by and hosted on G2.com.

CC
Senior Systems Engineer
Small-Business(50 or fewer emp.)
Product Reviewed: VulScan
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about VulScan?

VulScan does a good job scanning environments to find any "hidden" vulnerabilities. It is pretty easy to deploy and the reports are great. Review collected by and hosted on G2.com.

What do you dislike about VulScan?

It's hard to sell because of the price point for a smaller MSP Review collected by and hosted on G2.com.

What problems is VulScan solving and how is that benefiting you?

So far it hasn't helped with much because it is a hard sell for a smaller MSP. I can say that it does its job very well though. Review collected by and hosted on G2.com.

Ryan C.
RC
MSP Tier III
Mid-Market(51-1000 emp.)
Product Reviewed: Network Detective Pro
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Network Detective Pro?

It's simplicity of use makes navigation simple. Review collected by and hosted on G2.com.

What do you dislike about Network Detective Pro?

It's simplicity of use, also lacks significant options compared to other products on the market Review collected by and hosted on G2.com.

What problems is Network Detective Pro solving and how is that benefiting you?

Network Detective Pro is a comprehensive network monitoring and assessment tool designed primarily for managed service providers (MSPs) and IT professionals. It solves a variety of problems related to network management, security, and performance by providing in-depth insights into the health of networks, systems, and devices. Review collected by and hosted on G2.com.

Mary Joy U.
MU
IT
Mid-Market(51-1000 emp.)
Product Reviewed: VulScan
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about VulScan?

Checking for viruses and cyberattacks has never been easier with the use of this solution. With this we can check for the vulnerabilities within our network Review collected by and hosted on G2.com.

What do you dislike about VulScan?

So far, I don't have any dislikes yet about the solution. Review collected by and hosted on G2.com.

What problems is VulScan solving and how is that benefiting you?

Its a good way to strengthen the security of our organization. Review collected by and hosted on G2.com.

Dylan T.
DT
Information Technology System Administrator
Mid-Market(51-1000 emp.)
Product Reviewed: Network Detective Pro
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Network Detective Pro?

Very easy to use and reports generated are excellent for executive reports to present to client. Use often for all onboarding and beginning of projects for customers. Review collected by and hosted on G2.com.

What do you dislike about Network Detective Pro?

Would be nice to be able to white label in the portal to add our logo instantly. Review collected by and hosted on G2.com.

What problems is Network Detective Pro solving and how is that benefiting you?

Helps identify customer issues with endpoints and network prior to starting projects to better see what is in the envoirnment without spending ours of manual discovery. Review collected by and hosted on G2.com.