253 RapidFire Tools Reviews
Overall Review Sentiment for RapidFire Tools
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It was easy to get signed up with them. The product is reasonably easy to navigate. Review collected by and hosted on G2.com.
There is a lot of work on the client side to get this product working effectively. The frameworks are not always up to date. Review collected by and hosted on G2.com.
Nothing. As a regular user and administrator of Vulscan I can say that it offers very little benefit over scripted use of OSS tooling -- the time you will spend manually managing vulnerabilities in the patient will outweigh your development time. I will never choose this product again. Review collected by and hosted on G2.com.
Everything. Login is an absolute disaster if you use SSO. You can't SSO straight into the product, you have to SSO into KaseyaOne first. But then you can't go straight from KaseyaOne to Vulscan, you have to navigate to Vulscan's direct URL. And I pity the fool that doesn't follow that exact login flow.
The product, like everything in Kaseya's suite of acquired-and-slashed software, is under-developed and barely passes scrutiny. The interface is clunky, vulnerabilities stay in the console even when patched and gone from the network, EVERYTHING is manual except for the scan schedule, and there are zero integrations or public API's. (Kaseya might point out that they do have integrations... With their own awful products, like Kaseya VSA. And that's all.)
Do not choose this product unless you're an MSP that's already stuck in their ecosystem and you have an army of barely-above-minimum-wage workers to manage it. Review collected by and hosted on G2.com.
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VulScan is an excellent tool for identifying internal and external vulnerabilites. I found it easy to spin up the scanning appliance in our virtual environment and get right to scanning and remeadiation. As an MSP I appreciated the ability to use the same external appliance to scan multiple clients. Scanning frequently is easy to set up using the built in scheduling. I also appreciate the ability to use the integrations to send tickets directly to our ticketing system. Review collected by and hosted on G2.com.
I do find the UI somewhat dated, it doesn't feel very modern. Review collected by and hosted on G2.com.
All the reports and the easy of use. The newer version offers so much more and than the original. Very happy with it. Review collected by and hosted on G2.com.
Interface is kind of clunky would like to see it cleaned up just a smidge. Review collected by and hosted on G2.com.
The automated data gathering and ease of use. It meets our needs regarding compliancy.
We use it to manage compliancy over 25 different companies. It was easy to get started and easy to integrate in our enviroment.
We use the GRC a couple of times every week. Review collected by and hosted on G2.com.
Onboarding was late and when we got it the person that made it wasent the correct onboarding staff.
The customer service is also lacking a bit but hopeful that will get better. Review collected by and hosted on G2.com.
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The reports and spreadsheets are awesome and easy to read. Review collected by and hosted on G2.com.
I get a little confused on how projects are setup if I have multiple customers. Review collected by and hosted on G2.com.
VulScan does a good job scanning environments to find any "hidden" vulnerabilities. It is pretty easy to deploy and the reports are great. Review collected by and hosted on G2.com.
It's hard to sell because of the price point for a smaller MSP Review collected by and hosted on G2.com.
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It's simplicity of use makes navigation simple. Review collected by and hosted on G2.com.
It's simplicity of use, also lacks significant options compared to other products on the market Review collected by and hosted on G2.com.
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Checking for viruses and cyberattacks has never been easier with the use of this solution. With this we can check for the vulnerabilities within our network Review collected by and hosted on G2.com.
So far, I don't have any dislikes yet about the solution. Review collected by and hosted on G2.com.
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Very easy to use and reports generated are excellent for executive reports to present to client. Use often for all onboarding and beginning of projects for customers. Review collected by and hosted on G2.com.
Would be nice to be able to white label in the portal to add our logo instantly. Review collected by and hosted on G2.com.