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RapidFire Tools Reviews - Page 16

RapidFire Tools Suite Overview

What is RapidFire Tools?

RapidFire Tools makes innovative software products purpose-built for MSPs and IT departments to better secure and manage the networks they're responsible for. We make the magic happen with proprietary scanning technology that acquires and crunches massive amounts of IT data from networks, local and remote computers, and the cloud and turn it into meaningful and actionable information. From 360-degree IT Assessments, to deep-dive vulnerability discovery, to IT change detection, to compliance process management, RapidFire Tools is the market-leading brand for automated IT risk management tools used by IT professionals for the purposes of network audits and compliance.

Included with this Suite
RapidFire Tools Details
Product Website
Languages Supported
English
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Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,684 Twitter followers
LinkedIn® Page
www.linkedin.com
4,835 employees on LinkedIn®
Description

Kaseya® is the leading provider of IT and security management solutions for managed service providers (MSPs) and small to medium sized businesses (SMBs). Through its open platform and customer-centric approach, Kaseya delivers best in breed technologies that allow organizations to efficiently manage, secure, and backup IT. Kaseya IT Complete is the most comprehensive, integrated IT management platform comprised of industry-leading solutions from Kaseya, Unitrends, Rapidfire Tools, Spanning Cloud Apps, IT Glue, ID Agent and Graphus. The platform empowers businesses to: command all of IT centrally; easily manage remote and distributed environments; simplify backup and disaster recovery; safeguard against cybersecurity attacks; effectively manage compliance and network assets; streamline IT documentation, and automate across IT management functions. Headquartered in Dublin, Ireland, Kaseya is privately held with a presence in over 20 countries. To learn more, visit www.kaseya.com.


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RapidFire Tools Media

RapidFire Tools Demo - Network Detective Pro Dashboard
Network Detective Pro Dashboard
RapidFire Tools Demo - RapidFire Tools Sites Dashboard
RapidFire Tools Sites Dashboard
RapidFire Tools Demo - VulScan Dashboard
VulScan Dashboard
RapidFire Tools Demo - Network Detective Pro Sites, Operating Systems and Users Dashboard
Network Detective Pro Sites, Operating Systems and Users Dashboard
RapidFire Tools Demo - Compliance Manager GRC Standards and Controls
Compliance Manager GRC Standards and Controls
RapidFire Tools Demo - VulScan Data Collector
VulScan Data Collector
Network Detective Pro Demo For MSPs
Play RapidFire Tools Video
Network Detective Pro Demo For MSPs
Network Detective Pro Demo For IT Departments
Play RapidFire Tools Video
Network Detective Pro Demo For IT Departments
VulScan demo
Play RapidFire Tools Video
VulScan demo
Compliance Manager GRC demo
Play RapidFire Tools Video
Compliance Manager GRC demo
Cyber Hawk demo
Play RapidFire Tools Video
Cyber Hawk demo

Official Interactive Demo

RapidFire Tools demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

253 RapidFire Tools Reviews

4.2 out of 5
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253 RapidFire Tools Reviews
4.2 out of 5
253 RapidFire Tools Reviews
4.2 out of 5

Overall Review Sentiment for RapidFire ToolsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Product Reviewed: Compliance Manager GRC
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Compliance Manager GRC?

We didn't use Compliance Manager in our business because it lacked the features we were looking for. It is also cumbersome to set up the scans and audits. There are better solutions in the industry that are a fraction of the cost and available on month-to-month terms versus the three-year commitment Kaseya demands for Compliance Manager. Review collected by and hosted on G2.com.

What do you dislike about Compliance Manager GRC?

We were sold on Compliance Manager because we were told it would have all the policy templates needed to ensure our customers complied with the various compliance frameworks we were implementing with them. The reality is Compliance Manager is just a checklist of policies you should have and a way to store them once you create them yourself. There were very few useful templates, so you are on your own to create that content, which is the bulk of the work. We had to sign up for other services to access the needed policy templates. Kaseya owns Compliance Manager, meaning you get sucked in for a three-year term. We paid for three years of this service and never received any value from it. Kaseya offering us an Amazon gift card for our review is literally the most value we got from the solution! Don't give Kaseya more of your money. There are better solutions out there. Review collected by and hosted on G2.com.

What problems is Compliance Manager GRC solving and how is that benefiting you?

We ended up finding a better solution that cost less and offered month-to-month terms, so Compliance Manager is not solving any problems for us and we received no benefit from it even though we paid for it for three years. Review collected by and hosted on G2.com.

Response from Rebecca Doyle of Compliance Manager GRC

Dear Partner - thank you for taking the time to write this review. We're sorry to hear your feedback. We take customer feedback extremely seriously at Compliance Manager GRC, and your feedback has been shared back with our teams internally.

Having read your review, you may not have been using the latest version of Compliance Manager GRC which was released in April of 2022. With respect to your feedback about the policies and procedures, Compliance Manager GRC includes templates for every widely supported standard such as HIPAA, NIST CSF, GDPR (both EU & UK), with frequent upgrades to include many more standards such as GLBA FTC Safeguard Rule, CIS IG1-3, NY DFS, NIST 800-171, PCI and several others, all deployed at no additional cost to existing partners.

To address your exact feedback, just last quarter we rolled out customized policy and procedure editor and writer - at no additional charge. If you need further assistance please don't hesitate to reach out to your account manager or another member of our team and we'd be happy to help in any way. Again, we apologize for your experience and wish you all the best.

See how Compliance Manager GRC improved
Verified User in Computer & Network Security
AC
Small-Business(50 or fewer emp.)
Product Reviewed: Network Detective Pro
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Network Detective Pro?

Quality deliverable for our clients, with detailed info. Review collected by and hosted on G2.com.

What do you dislike about Network Detective Pro?

Complicated. False reporting of items within reports. Not intuitive interface Review collected by and hosted on G2.com.

What problems is Network Detective Pro solving and how is that benefiting you?

Compliance reporting for clients requiring these services. Review collected by and hosted on G2.com.

Darren M.
DM
Cyber Network Security Consultant
Mid-Market(51-1000 emp.)
Product Reviewed: VulScan
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about VulScan?

Easy process to conduct the scans and an automated reporting process.

Reports are professional and ready to present to the client.

Detect out of date applications. Review collected by and hosted on G2.com.

What do you dislike about VulScan?

Application detection is improving and additions to include third party applications will be released soon. Review collected by and hosted on G2.com.

What problems is VulScan solving and how is that benefiting you?

It is a tool we can deploy in any situation to provide our engineers with a level of visibility that was previously not possible. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Product Reviewed: VulScan
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about VulScan?

I like that you can schedule scans and automate ticketing. It is helpful for MSPs that you can use more than one scanner. Most vulnerability scanning tools only allow you to use once scanner at a time. Review collected by and hosted on G2.com.

What do you dislike about VulScan?

It could be more consistent on vulnerability management. Sometimes the ticket numbers disappear before the actual ticket is closed. A single-pane view of active and previous tickets would be helpful. Review collected by and hosted on G2.com.

What problems is VulScan solving and how is that benefiting you?

The scanning, once it is set up, has been effortless. I like that you can automate scans or run them as ad-hoc. It allows me to check whether vulnerabilities have been mitigated between automated scans. Review collected by and hosted on G2.com.

SS
Mid-Market(51-1000 emp.)
Product Reviewed: Compliance Manager GRC
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Compliance Manager GRC?

Replacing all of our manual documentation with a centralized repository for policy made our certification process much easier. Review collected by and hosted on G2.com.

What do you dislike about Compliance Manager GRC?

The product is not cheap. It would be great if they had a cost down version for SMB customers. Review collected by and hosted on G2.com.

What problems is Compliance Manager GRC solving and how is that benefiting you?

As a GDC there a a lot of different certifications and security frameworks that you must comply with. Have a central repository to reference exisiting policy makes checking all the boxes and maintaining document accuracy much easier. Review collected by and hosted on G2.com.

DA
Mid-Market(51-1000 emp.)
Product Reviewed: VulScan
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about VulScan?

The vulnerability features are very helpful in configuring reports exactly how you need them. I really like the ability to scan internally and externally. I also prefer the web-based reporting features. Review collected by and hosted on G2.com.

What do you dislike about VulScan?

The scans consume a lot of resources and time to complete. It has to be ran as a VM, which can be troublesome for smaller clients with no virtual environment. Would be nice to be see a desktop version become available. Review collected by and hosted on G2.com.

What problems is VulScan solving and how is that benefiting you?

VulScan is a wonderful tool in resolving compliancy issues and security vulnerabilities. It is a great asset for an MSP and offers many uses for our clients. Review collected by and hosted on G2.com.

Surya S.
SS
Enterprise(> 1000 emp.)
Product Reviewed: Compliance Manager GRC
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Compliance Manager GRC?

The best thing about this Compliance manager GRC is that it allows organisations to enforce policies and procedures related to IT security and regulatory compliance. It provides a centralised platform to communicate document and track adherence to these policies. Review collected by and hosted on G2.com.

What do you dislike about Compliance Manager GRC?

Didn't find anything specific as of now to dislike. Just that the onboarding process and deployment can be less cumbersome than it currently is Review collected by and hosted on G2.com.

What problems is Compliance Manager GRC solving and how is that benefiting you?

Integration with other tools such as network detective is great and useful for us Review collected by and hosted on G2.com.

BV
Small-Business(50 or fewer emp.)
Product Reviewed: VulScan
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about VulScan?

I've been using VulScan for network vulnerability management for several months now, and I'm extremely impressed with its capabilities. The software is easy to use, and the interface is intuitive and user-friendly. I appreciate the automation and false-positive management tools , which have significantly reduced the number of false positives that I encounter. The scheduling feature is also a key benefit, allowing me to automate scans and ensure the network is continuously monitored for vulnerabilities. Review collected by and hosted on G2.com.

What do you dislike about VulScan?

The ability easly generate reports that flow into my QBR tool. Review collected by and hosted on G2.com.

What problems is VulScan solving and how is that benefiting you?

As an MSP we use this tool to support our clients that require Compliance support. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Mid-Market(51-1000 emp.)
Product Reviewed: Cyber Hawk
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Cyber Hawk?

Cyber Hawk is great at visualising big data and creating strategies around it. It allows you to make decisions easily based on its data reading. Review collected by and hosted on G2.com.

What do you dislike about Cyber Hawk?

Expensive product and other alternatives can be available. However, even if pricy it does offer a wide range of options that can be used around it. Review collected by and hosted on G2.com.

What problems is Cyber Hawk solving and how is that benefiting you?

Network detection improvement and cybersecuty maximization. Review collected by and hosted on G2.com.

TH
Administration and Compliance Coordinator
Mid-Market(51-1000 emp.)
Product Reviewed: Compliance Manager GRC
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Compliance Manager GRC?

We used to struggle with audits every month for HIPAA; it was a chore to maintain our documentation in a format that was easy to access and utilize.

Compliance Manager and our HIPAA vendor make staying up to date on our HIPAA compliance easy and painless. Review collected by and hosted on G2.com.

What do you dislike about Compliance Manager GRC?

HIPAA compliance can be a chore to manage. However, I don't personally hold that against Compliance Manager; ultimately, it is best for our patients.

It can be difficult to onboard new employees and manually walk them through using the software. A video training module on HIPAA practices and the software itself would be ideal. Review collected by and hosted on G2.com.

What problems is Compliance Manager GRC solving and how is that benefiting you?

We're required to maintain HIPAA compliance because of our work in healthcare.

Compliance manager helps us ensure we're staying compliant in all aspects of our business without the hassle of managing documentation in two or three different systems. Having a centralized hub is incredibly beneficial and convenient. Review collected by and hosted on G2.com.