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RapidFire Tools Reviews - Page 14

RapidFire Tools Suite Overview

What is RapidFire Tools?

RapidFire Tools makes innovative software products purpose-built for MSPs and IT departments to better secure and manage the networks they're responsible for. We make the magic happen with proprietary scanning technology that acquires and crunches massive amounts of IT data from networks, local and remote computers, and the cloud and turn it into meaningful and actionable information. From 360-degree IT Assessments, to deep-dive vulnerability discovery, to IT change detection, to compliance process management, RapidFire Tools is the market-leading brand for automated IT risk management tools used by IT professionals for the purposes of network audits and compliance.

Included with this Suite
RapidFire Tools Details
Product Website
Languages Supported
English
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Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,684 Twitter followers
LinkedIn® Page
www.linkedin.com
4,835 employees on LinkedIn®
Description

Kaseya® is the leading provider of IT and security management solutions for managed service providers (MSPs) and small to medium sized businesses (SMBs). Through its open platform and customer-centric approach, Kaseya delivers best in breed technologies that allow organizations to efficiently manage, secure, and backup IT. Kaseya IT Complete is the most comprehensive, integrated IT management platform comprised of industry-leading solutions from Kaseya, Unitrends, Rapidfire Tools, Spanning Cloud Apps, IT Glue, ID Agent and Graphus. The platform empowers businesses to: command all of IT centrally; easily manage remote and distributed environments; simplify backup and disaster recovery; safeguard against cybersecurity attacks; effectively manage compliance and network assets; streamline IT documentation, and automate across IT management functions. Headquartered in Dublin, Ireland, Kaseya is privately held with a presence in over 20 countries. To learn more, visit www.kaseya.com.


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RapidFire Tools Media

RapidFire Tools Demo - Network Detective Pro Dashboard
Network Detective Pro Dashboard
RapidFire Tools Demo - RapidFire Tools Sites Dashboard
RapidFire Tools Sites Dashboard
RapidFire Tools Demo - VulScan Dashboard
VulScan Dashboard
RapidFire Tools Demo - Network Detective Pro Sites, Operating Systems and Users Dashboard
Network Detective Pro Sites, Operating Systems and Users Dashboard
RapidFire Tools Demo - Compliance Manager GRC Standards and Controls
Compliance Manager GRC Standards and Controls
RapidFire Tools Demo - VulScan Data Collector
VulScan Data Collector
Network Detective Pro Demo For MSPs
Play RapidFire Tools Video
Network Detective Pro Demo For MSPs
Network Detective Pro Demo For IT Departments
Play RapidFire Tools Video
Network Detective Pro Demo For IT Departments
VulScan demo
Play RapidFire Tools Video
VulScan demo
Compliance Manager GRC demo
Play RapidFire Tools Video
Compliance Manager GRC demo
Cyber Hawk demo
Play RapidFire Tools Video
Cyber Hawk demo

Official Interactive Demo

RapidFire Tools demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

253 RapidFire Tools Reviews

4.2 out of 5
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253 RapidFire Tools Reviews
4.2 out of 5
253 RapidFire Tools Reviews
4.2 out of 5

Overall Review Sentiment for RapidFire ToolsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JG
Mid-Market(51-1000 emp.)
Product Reviewed: Network Detective Pro
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Network Detective Pro?

We use this tool with every new prospect. We sell assessments and this tool is an amazing addition to Datto RMM reports Review collected by and hosted on G2.com.

What do you dislike about Network Detective Pro?

Desktop install. Everything is going cloud or online Review collected by and hosted on G2.com.

What problems is Network Detective Pro solving and how is that benefiting you?

Detailed reports about every node that it can access. There reports are an amazing asset as we write technical assessments Review collected by and hosted on G2.com.

Response from Rebecca Doyle of Network Detective Pro

Thanks for taking the time to review us, Jeremy, your feedback is important to us! Please stay tuned for Network Detective Pro Online later this year, you can reach out to your account manager for more details.

Verified User in Government Administration
AG
Small-Business(50 or fewer emp.)
Product Reviewed: VulScan
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about VulScan?

Easy to use/setup with helpful support when the knowledgebase articles don't exactly get the issue resolved. Easy to automate when/how to run. Review collected by and hosted on G2.com.

What do you dislike about VulScan?

Remote site Vulnerability scanning when clients don't have a server or computer capible of running as a hypervisor. Review collected by and hosted on G2.com.

What problems is VulScan solving and how is that benefiting you?

VulScan is vital to our vulnerability management program for us and our clients. The ease of use and integrations with what we already have for ticketing/rmm makes it easy to resolve vulnerabilities that are found in the networks that we manage/takeover. Review collected by and hosted on G2.com.

NB
Small-Business(50 or fewer emp.)
Product Reviewed: Compliance Manager GRC
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Compliance Manager GRC?

Compliance Manager GRC combines a utility to scan the devices in the network as well as a guided walkthrough of the compliance elements to ensure that compliance reports are thorough and well documented. Review collected by and hosted on G2.com.

What do you dislike about Compliance Manager GRC?

There may be a minimum subscription and time period in order to use Compliance Manager GRC. I believe we have to pay for five devices on a three year commitment. Review collected by and hosted on G2.com.

What problems is Compliance Manager GRC solving and how is that benefiting you?

We use Compliance Manager GRC to do HIPPA or security compliance reviews for businesses that have a compliance need. For example, one client needs to document efforts taken to be CMMC compliant. Using Compliance Manager GRC, we were able to scan their environment, identify the areas that needed to be improved and document those improvements. They now have a report that discusses how they meet each of the requirements for compliance. Review collected by and hosted on G2.com.

NM
Mid-Market(51-1000 emp.)
Product Reviewed: VulScan
Validated Reviewer
Review source: Organic Review from User Profile
Incentivized Review
What do you like best about VulScan?

I liked its security finding technologie that make our organization secure. Also, it is very easy to use. It provide some flexibility to us in terms of vulnerability detection and exploitation. Review collected by and hosted on G2.com.

What do you dislike about VulScan?

VulScan, can sometimes generate false positive results for us. That means we are reporting those vulnerabilities that do not actually exist, So that will waste our time. Review collected by and hosted on G2.com.

What problems is VulScan solving and how is that benefiting you?

VulScan helps us to identify vulnerabilities in applications. It scans for vulnerabilities and provides us a comprehensive list of potential security weaknesses. From these vulnerabilities, VulScan enables our organizations to understand security posture and take appropriate actions to address the threads. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Small-Business(50 or fewer emp.)
Product Reviewed: Network Detective Pro
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Network Detective Pro?

Easy to use the reports to resolve and find misconfigurations on networks. The team has been making improvements on usablility over the years. Review collected by and hosted on G2.com.

What do you dislike about Network Detective Pro?

There is a slight learning curve when using the legacy system, but they are moving away from that. Review collected by and hosted on G2.com.

What problems is Network Detective Pro solving and how is that benefiting you?

Getting a list of assets on client networks and looking for misconfigurations and any aging hardware. Makes a simple network diagram that helps our remote technicians get an idea of the network layout. Review collected by and hosted on G2.com.

KQ
System Admininstrator
Mid-Market(51-1000 emp.)
Product Reviewed: VulScan
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about VulScan?

I like that it first integrates with Network Detective Pro when generating network vulnerability and security reports, and second, it can be installed on any domain-joined machine using hyper-v. Even though the instructions sometimes seem misleading, with help from support, I could set it up and get it going. Review collected by and hosted on G2.com.

What do you dislike about VulScan?

Not sure if I can tell you what to dislike about the VulScan, I think its a good product and does a lot but like I mentioned, I need some fine tunning and help from support to set the product up. Not easy for first-timers Review collected by and hosted on G2.com.

What problems is VulScan solving and how is that benefiting you?

it solves many problems, most importantly for us is the network vulnerability scan that we use to generate reports for our customers Review collected by and hosted on G2.com.

TK
Small-Business(50 or fewer emp.)
Product Reviewed: VulScan
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about VulScan?

Love that VulScan doesn't charge by IP's scanned, #1. The fact you can easily do a portable scanner - huge for us for our discovery process. Easier to use than the big name products. Review collected by and hosted on G2.com.

What do you dislike about VulScan?

Downside for us is the bulk pricing. Would be nice to be able to buy in smaller chunks to get ramped up to a higher client count. Reporting could be a little stronger, but seems to be getting better. I like more "raw" or "sortable" data, that I can clean up before discussing with a client. Review collected by and hosted on G2.com.

What problems is VulScan solving and how is that benefiting you?

Visibility into client devices that have manufacturer or programming vulnerabilities. We want to stay AHEAD of these threats, vs reacting to the next huge 0-day. Review collected by and hosted on G2.com.

CJ
Mid-Market(51-1000 emp.)
Product Reviewed: VulScan
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about VulScan?

Love not only the depth of the information provided but the remediation and helpful non-techie descriptions help continue to sell the need for the changes up the chain of command Review collected by and hosted on G2.com.

What do you dislike about VulScan?

The installation can be very difficult, at times the documentation likes behind reality. However, the helpdesk is very supportive of issues and can help point you in the right direction, but it is still more of a self discovery Review collected by and hosted on G2.com.

What problems is VulScan solving and how is that benefiting you?

VulScan is helping us see in a much easier way the things that are impacting the security of both internal and external networks, and it is helping us provide that same level of protection and information to our clients as well Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Small-Business(50 or fewer emp.)
Product Reviewed: Compliance Manager GRC
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Compliance Manager GRC?

As an MSP, we are using the product to move into a new practice area. We're helping our government contractor clients prepare for the changes to CMMC, and the product gives us a framework and some guidance on working through all the controls. One thing I really like about the product is how the controls for multiple different compliance frameworks are integrated, so if (for instance) you need both HIPPA and CMMC or PCI, you get to answer some of the questions once, and have the answers applied to each standard as appropriate. Review collected by and hosted on G2.com.

What do you dislike about Compliance Manager GRC?

I'm not sure it's a dislike exactly, but I'd like to see some links embedded into the product that could take you to the official documentation about each control. I'm sure there are "old hands" at compliance who don't need such assistance, but oftentimes turning the language of the controls into concrete policy is non-trivial, and links to more resources whch discuss the controls in more depth would be useful. Review collected by and hosted on G2.com.

What problems is Compliance Manager GRC solving and how is that benefiting you?

We're using Compliance Manager GRC as the overall framework to hang our security compliance engagements on. We are using it during the interview and discovery process, and to produce reports. Once the initial assessment is done, it becomes a workspace for ongoing improvement and "checking off" items from the customer POAM. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Product Reviewed: Compliance Manager GRC
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Compliance Manager GRC?

Compliance manager can be used to track a variety of different programs that require documentation such as the CMMC. We started out with Compliance manager when it was a different product, it was a place to get started when we didn't know what we needed to be doing. It helps with the basics, gives you a place to put things, and points you in the right direction. Review collected by and hosted on G2.com.

What do you dislike about Compliance Manager GRC?

Compliance manager hasn't grown or changed much at all in the 4+ years we've used it. It's basically the same, and it wasn't much to begin with. Unfortunately the system lacks many features that modern compliancy tracking systems have these days. It's basically just a paperwork portal, which could be done by something that costs a lot less. It does not effectively check any work, it does not suggest improvement, and it makes you follow a sometimes incorrect chain of events to get where you're going. Review collected by and hosted on G2.com.

What problems is Compliance Manager GRC solving and how is that benefiting you?

It is not currently solving any problems. At the start of it's use several years ago we were able to use it as a jumping-off point for compliance tracking, however the product has grown stagnant and no longer serves a real purpose. Review collected by and hosted on G2.com.