Rapid7 Security Services Reviews & Provider Details

Their CRC Essentials license is absolutely value for money as it includes three of their products - InsightVM, InsightCloudSec and InsightConnect, giving us a nice package for all our needs including vulnerability management, cloud security and compliance and to some extent security orchestration and automation capabilities. Review collected by and hosted on G2.com.

Whilst the package is great for a business like ours, considering we are a small security team, we got a wide variety of various services from Rapid7 in a single license, However, it has made our work significantly more which is pretty annoying. The InsightVM product is supposed to give us a nice coverage for vulnerability management but it seem to have missing coverage for some major softwares, including Visual Studio and NVidia which is a massive drawback especially for a games development company. It asks for a lot of administrative efforts to achieve a simple task. It lacks some no-brainer automation options for many stuff that we' currently have to do manually and there is limited options for integration to external tools/platforms which is also very disappointing. InsightCloudSec is a good platform in terms of identifying security misconfigurations and vulnerabilities but its a bit challenging to work with due to the lack of integration and automation options, leaving us to work more and more on excel sheets than Jira etc.

I've been using the platform for more than a year now and I think I raise more than 3 support tickets each month due to technical issues with the product and almost all the time I hear back 'we have never seen this behaviour with our tool before' from Rapid7 support which gets very frustrating as a customer. Review collected by and hosted on G2.com.

What I appreciate most about Rapid7 Security Services is their comprehensive approach to cybersecurity. Their tools provide in-depth visibility into our network, vulnerabilities, and threats, allowing us to proactively manage our security posture. The user-friendly interface and robust reporting capabilities make it easy to prioritize and address security issues efficiently. Furthermore, their excellent support and continuous updates ensure that we stay ahead of emerging threats. Overall, it's the combination of effectiveness, user-friendliness, and ongoing support that I find most valuable. Review collected by and hosted on G2.com.

While Rapid7 Security Services offer many benefits, there are a few aspects that I find less favorable. One concern is the pricing, as it can be relatively high for some organizations, especially for comprehensive solutions. Additionally, the learning curve for their tools can be steep, which might pose challenges for less experienced users. Lastly, in some cases, I've found that their support response time could be improved. Enhancements in pricing transparency, user training resources, and support efficiency would improve the overall experience. Review collected by and hosted on G2.com.

Single platform for complete risk management, I appreciate the overall interface, and the support team is also very helpful with providing relevant information for the system. Review collected by and hosted on G2.com.

Some of the remediation suggestions are not exactly application-oriented and they can defer depending on the application. The software can be a bit cheaper so that small companies can afford it better. Review collected by and hosted on G2.com.

Rapid7 is linked to each of our workstations, and through easy to navigate dashboards, even non-expert IT people can keep track of risks/threats within our domain. Review collected by and hosted on G2.com.

So far I couldn't think of anything that I dislike about this software. We've now been using it for about 4 months, and Rapid7 has already achieved far more than we did in the past few years. Review collected by and hosted on G2.com.

The tools are well designed and easy to use. Review collected by and hosted on G2.com.

Some of the support was slow to respond, tracking issues could be improved. Review collected by and hosted on G2.com.

We have established an end to end SOC for which we use rapid 7 services.To identifying threat and risk to mt business. Review collected by and hosted on G2.com.

Best thing is easy of use of services.vulnerability assessment services and threat intelligence services of rapid7 Are best In business.easy to deploy in business environment. Review collected by and hosted on G2.com.

We've used Rapid7 for our Vulnerability Testing and Alert Messaging, Threat Intelligence, Risk Management, Endpoint Protection etc. They have proved to be invaluable in providing a complete and effective solution. Review collected by and hosted on G2.com.

The user interface and the ease of access to all facets of the application is simple and intuitive. Information is easy to assimilate and collate and report writing is straightforward. There's lots of scope with bespoke options to suit any company's requirements. Review collected by and hosted on G2.com.

We have established an end to end SOC and we used rapid 7 services Review collected by and hosted on G2.com.

The best is the ease of use of the services, scalability and deployment models Review collected by and hosted on G2.com.

This tool helps almost everywhere in which cyber security is required. Review collected by and hosted on G2.com.

The most I liked:

- Vulnerability Assessment Services

- Threat Intelligence Services Review collected by and hosted on G2.com.

Identifying threat and risk to my business Review collected by and hosted on G2.com.

Scanning capabilities vulnerabilities & compliance Review collected by and hosted on G2.com.