The single best part of using Ramp is that it has put a definitive end to “receipt archaeology.” Before the platform, we were constantly chasing staff for crumpled paper receipts weeks after a transaction; now, Ramp does the heavy lifting by automatically matching emailed receipts or prompting employees via SMS the moment a card is swiped. That real-time visibility has changed our month-end close from a multi-day administrative headache into a far more streamlined, automated process. By taking the friction out of expense reporting for employees and giving the finance team immediate oversight, Ramp has meaningfully improved our operational efficiency and, quite frankly, saved my sanity. Review collected by and hosted on G2.com.

While Ramp initially positioned itself as a “free” disruptor, its recent shift toward an enterprise SaaS model has created real hurdles for those of us responsible for managing taxpayer funds. My biggest concern is the growing pattern of putting essential infrastructure—specifically Audit Logs and US-based data residency—behind a “Plus” paywall. For a government entity, an audit trail isn’t a premium add-on; it’s a legal mandate. Needing a per-user subscription just to access basic transparency feels like a “compliance ransom,” and it’s extremely difficult to justify to a Board of Health.

On top of that, Ramp’s new fee structure for ACH and check payments is a major roadblock. They offer to waive these fees through a Treasury account, but Michigan state law (MCL 129.112) requires us to use institutions with a physical branch presence in our state. Since we’re legally prohibited from using their “fee-waiving” workaround, we’re effectively forced to pay a “transaction tax” on every payment. When these new fees are combined with a platform charge for procurement and a 25% jump in user pricing over the last year, the ROI for a public-sector entity essentially disappears. Overall, it feels like the platform is becoming increasingly optimized for venture-backed startups, rather than the unique, fixed-budget realities and compliance obligations of the public sector. Review collected by and hosted on G2.com.

I like how Ramp uses autofilling and the new AI features to make processing and completing invoices and bills easier for me. It's especially helpful since I'm not an accounting person, and when Finance asks me for an invoice, I appreciate Ramp autofilling the details so I don't have to do it manually. Ramp completes the process quickly and also makes it clear where in the approval flow my billing requests are, so I can chase down the relevant people. Additionally, I find it convenient that Ramp integrates with Okta and Slack, allowing me to get notices in Slack and then sign in easily via Okta. Although I wasn't directly involved in the initial setup, the feedback I heard was that they were able to easily deploy it and integrate our company into it. Review collected by and hosted on G2.com.

It's not that easy to use. The autofill doesn't do everything. Some of the flows are not intuitive at all, and some of the language is unclear so I don't know what info I need to enter. The language needs to be clarified and perhaps better tooltips. Review collected by and hosted on G2.com.

I love how easy Ramp is to use; submitting receipts is a breeze whether I'm using my laptop, phone, or iPad. It's so much easier than Concur. I appreciate that I haven't had to contact Ramp for assistance because I haven't encountered any problems. Submitting receipts from various apps is straightforward, and most of the time, Ramp automatically submits them for me. Even if it doesn’t, it puts them at the top for manual submission, making every interaction easy. As someone who procrastinates and doesn’t always wear my glasses, I find it convenient to switch between devices quickly without any hassle. I also find that Ramp’s setup is so simple and intuitive that even a toddler could use it. Review collected by and hosted on G2.com.

I have not found any dislikes so far! Review collected by and hosted on G2.com.

GPS milage tracker is a Godsent for sales. Review collected by and hosted on G2.com.

Sometimes the cost center glitches out on the mobile, but I can fix it super quick on the desktop. Review collected by and hosted on G2.com.

I use Ramp for all my business travel expenses, and it makes it very easy for me to make payments without worrying about reimbursements or manually filling out reports anymore. I really like its integration with multiple systems where it automatically detects receipts and attaches them to the platform. I also love receiving text messages where I can fill out whenever I make an expense. The AI-generated matches are pretty accurate for the most part. The initial setup was super easy too. Review collected by and hosted on G2.com.

Sometimes Ramp asks me to fill out the fields for the same expense twice. After submitting the fields once, it looks like it's submitted, but then asks again after a couple of days to fill out ANOTHER field - that seems like it was required from my company in the first place - I just wish it would just have me fill out all the fields at once the first time. Review collected by and hosted on G2.com.

I like Ramp for its helpful integrations, including those with Uber, Lyft, and Gmail, which make my travel and expense processing much easier. Uploading receipts is pretty straightforward, and I appreciate that it automatically uploads and consolidates expenses in most cases. I can even set up policies tailored to different team members. I also find it super easy to activate and use the card, which simplifies the entire process. Overall, it makes managing my company expenses and travels hassle-free. Review collected by and hosted on G2.com.

Nothing so far Review collected by and hosted on G2.com.

I find the integration with Xero to be particularly amazing, as it allows us to keep track of transactions efficiently. I like that I can control the app easily by unlocking and locking cards and setting limits on the fly, which is great for managing employees. The app's ease of use is very similar to its setup, where setting up cards and organizing everything was straightforward. I really appreciate that Ramp has been a game changer for keeping track of employees and transactions, and it offers insightful analytics for better understanding of spending amounts and travel costs. I also prefer using the app over the web interface because it's more direct in getting to where I need to go. Overall, Ramp is actually really good and on point. Review collected by and hosted on G2.com.

I don't like the navigation through the user interface on the computer. I actually was using the computer more at first and then I never used the app on the phone. Once I downloaded the app, I realized that it was actually more direct in getting to the places that I needed to get to. So I actually prefer using the app more than the actual web interface. Review collected by and hosted on G2.com.

I appreciate Ramp for making a huge difference in my life as a traveling employee, especially since switching from SAP Concur. It's very intuitive and has eliminated the need for me to keep a folder of receipts to upload at the end of the week or manually input details about what they are and where they go. The ease of use and the expediency of task completion with Ramp are fantastic. I love not having to chase paper or keep track of little things anymore; instead, Ramp sends me a text, and I'm able to upload the receipt, reason, and event seamlessly through a series of messages. It's extremely helpful. Review collected by and hosted on G2.com.

I still book travel through other places and just reconcile with Ramp. It is hard to book AND adjust travel through Ramp. It is easier to do it directly with the carriers, like AVIS or Delta directly. Review collected by and hosted on G2.com.

I use Ramp for company order approval, documentation, and expense tracking, as well as assigning expenses to related projects. I appreciate how it makes accounting much easier by simplifying cost tracking, program budget, and expense calculations. The intuitive interface makes it easy to submit receipts, categorize expenses, and track approvals quickly. I love that it reduces back-and-forth by capturing most information in one place. It saves time and makes documenting and viewing expenses easier compared to manual processes, and it organizes the workflow to feel less administrative. The initial setup was very easy. Review collected by and hosted on G2.com.

Some expense categories or approval requirements are not always obvious at first, requiring me to double-check. Receipt matching doesn't always work automatically, needing manual adjustments, which can slow things down when submitting several expenses at once. The notification or reminder flow could be more streamlined; it's sometimes easy to miss what action is still pending, especially with multiple expenses in different stages. Review collected by and hosted on G2.com.

I like the biometrics for signing in because it makes it super fast, much quicker than using an email and password each time. I also like the ability to load multiple receipts at one time under a travel trip, which saves me time since I don't have to go back and take a picture to load every single receipt. The initial setup of Ramp was very easy. Review collected by and hosted on G2.com.

It would be great if we could type in the location of a business whenever we have to travel and stay in a hotel, so we could book a hotel that was closer to our destination. The team member access for expenses and booking could be a little easier to access whenever a supervisor needs to book for a team member, instead of having them designate a person as the supervisor over everyone in their team. Review collected by and hosted on G2.com.