--- title: Rally UXR Reviews meta_title: 'Rally UXR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 77 reviews by the users' company size, role or industry to find out how Rally UXR works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 77 scale: '5' date_modified: '2026-08-01' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Rally UXR Reviews **Vendor:** Rally UXR **Category:** [Experience Management Software](https://www.g2.com/categories/experience-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 77 ## About Rally UXR Rally is the research infrastructure platform that solves participant access at scale for enterprise teams. By centralizing panels, automating recruitment, enforcing governance, and integrating with the tools and AI agents teams already use, Rally enables any team in the organization to reach the right users fast without breaking the rules researchers set. The result: more research happens, product decisions are grounded in real user input, and the research team becomes the enabler, not the bottleneck. ## Rally UXR Pros & Cons **What users like:** - Users praise the **exceptional customer support** of Rally UXR for its responsiveness and helpfulness in addressing inquiries. (13 reviews) - Users find Rally UXR's **ease of use** invaluable, streamlining research processes and enhancing organization effortlessly. (13 reviews) - Users commend the **easy setup** of Rally UXR, finding it seamless and much easier than anticipated for their research needs. (9 reviews) - Users love how Rally UXR is a **massive time-saver** , streamlining recruitment, scheduling, and management into one platform. (9 reviews) - Users love the **easy integrations** of Rally UXR, streamlining recruitment and management in one powerful platform. (7 reviews) - Users laud Rally UXR for its **time efficiency and user-friendly features** , significantly enhancing their research capabilities. (7 reviews) - Survey Management (7 reviews) - Flexibility (6 reviews) - Integrations (6 reviews) - Implementation Ease (5 reviews) **What users dislike:** - Users experience **confusion with certain features** , particularly in participant status and integration capabilities, indicating room for improvement. (3 reviews) - Users highlight the need for **missing features** in Rally UXR, hoping for improvements like notifications and email automation. (3 reviews) - Users often face **scheduling issues** , including bugs in rescheduling and complexities with participant status categories, hindering efficiency. (3 reviews) - Users experience **software bugs** at times, requiring workarounds and causing frustration, but support is responsive. (3 reviews) - Users find the **email notifications insufficient** , requiring manual emails for participant limits, reducing overall efficiency. (2 reviews) - Users note that the **integration issues** with existing project management tools could be improved for a smoother experience. (2 reviews) - Manual Processes (2 reviews) - Notification Issues (2 reviews) - Product Immaturity (2 reviews) - Response Delays (2 reviews) ## Rally UXR Reviews ### 1. Rally is a game changer for B2B research **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2024 **What do you like best about Rally UXR?** As a B2B platform, we primarily conduct research with existing users that have familiarity with our plaform. Rally has been absolutely intrumental in helping us approach the recruitment of users in an organized and strategic way. This includes having a clear overview of available participants, knowing when we last contacted them, adding granular criteria to the profile we are looking for (e.g., company size, feature usage, CSAT score, previous screener submissions), and setting up guardrails for who can contact customers. Another huge plus with the platform is that the Rally team is incredibly responsive and continously looking for feedback, growing their functionality to meet our evolving needs. **What do you dislike about Rally UXR?** I can't see any downsides. I look forward to see how Rally will continue to evolve! **What problems is Rally UXR solving and how is that benefiting you?** Recruitment of B2B users on our platform ### 2. Really helpful for recruiting discovery participants **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Rally UXR?** Rally has really helped simplify my process for reaching out to discovery participants and scheduling feedback calls. I appreciate the visibility into the different discovery projects someone has joined, which helps ensure we don't inundate one person with requests for feedback. I also really like the ability to provide a link for customers to sign up for a study they're interested in. I've been able to connect with many of my users because they've signed up through one of those links. **What do you dislike about Rally UXR?** I ran into a couple of bugs when I first started using Rally. However, the team was very responsive and they were able to fix the bugs shortly after I reported them. **What problems is Rally UXR solving and how is that benefiting you?** Recruitment and scheduling discovery calls This has helped me connect with my users and hear their feedback on an ongoing basis ### 3. Amazing tool and team, so glad we found them! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Rally UXR?** RallyUXR has had such a positive impact on our research process. Before using RallyUXR, we were using multiple different tools to manage our customer recruitment. Since we have started using Rally, we only have to use one tool which makes it much easier and much more efficient for us to handle recruitment requests. I love all the features of RallyUXR. While we have to use some workarounds to work with our other tools, Rally’s roadmap has the updates we are looking for. It’s not just the product but the entire RallyUXR team is excellent! They are always very responsive and happy to help. They provided help at every stage, with the initial set up, help with launching our panel, and helping me to champion research ops. Everyone is always open to feedback and you can tell they are really dedicated to helping their customers make their recruitment process better. **What do you dislike about Rally UXR?** What's there to dislike?! All features we would like are on the roadmap and nothing missing is a must-have. **What problems is Rally UXR solving and how is that benefiting you?** Time to insight. RallyUXR helps us to make sure we are involving our customers in our research and making informed decisions. ### 4. A streamlined experience for UXRs with a staff always open to feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Rally UXR?** I use Rally multiple times a month. It's absolutely key to my research experience. Rally has saved me HOURS as a researcher by streamlining my workload through their panel, screener, email open information (i.e., did the participant open the screener email or not), scheduling and incentive sending features. It is so easy to use, which is helped by the way it integrates with tools I already use (e.g., Google Calendar, Zoom). **What do you dislike about Rally UXR?** Nothing. Any features that I feel they're missing I've submitted feedback on (e.g., wanting to be able to randomize answer options in the screener) and have felt heard by their customer support and overall team. Every employee of Rally I've interacted with is awesome. I'd recommend them to anyone! **What problems is Rally UXR solving and how is that benefiting you?** Rally UXR helps me solve the problem of how manual overseeing research can be - especially because so often as a UXR I was using disparate tools that didn't interact with one another. Rally solves this by having my screening, email sends, panel (including opt outs), incentives, scheduling, and even video interview backrooms for observers all in one place. They cut down the amount of time it takes me to run a project. ### 5. A tool to streamline research process **Rating:** 5.0/5.0 stars **Reviewed by:** He S. | Lead User Researcher, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Rally UXR?** I am very impressed with how Rally has streamlined my entire research process, making it easy to scale my efforts. The ability to effortlessly import participant lists, send emails, schedule and book sessions, and send incentives has been incredibly valuable. Additionally, Rally's user interface is intuitive and user-friendly, which is a significant advantage over other tools I've used. The support from the Rally team has also been outstanding. Whenever I have a question, they respond promptly, allowing me to stay on track with my tasks. My experience with their customer service has been excellent, and I truly enjoy using Rally. **What do you dislike about Rally UXR?** Can't think of anything else. Would love to see more features and capabilities to help us improve research efficiency! **What problems is Rally UXR solving and how is that benefiting you?** Streamline the user research process and improve my efficiency ### 6. Rally is a must-have for ReOps teams **Rating:** 5.0/5.0 stars **Reviewed by:** Annie D. | Enterprise (> 1000 emp.) **Reviewed Date:** April 12, 2024 **What do you like best about Rally UXR?** Rally has been a game changing tool for our small Research Ops team. Everything that needs to be done for participant recruitment can be done in one place. It's helped us consolidate down from mutliple tools and made each step significantly more effcient. Rally covers all the key capabilities and even most nice-to-haves for recruitment/participant management, but what I like best about Rally is the team behind it. Whenever we come across an issue or mention a feature request, the team is so responsive and helpful. Their openness to listening and incorporating feedback continues to make this a great partner for us. **What do you dislike about Rally UXR?** There are a few capabilities we need that aren't avaiable in Rally yet, but they're pretty specific to our comany's use case and the Rally team has been really helpful with brainstorming workarounds in the meantime. **What problems is Rally UXR solving and how is that benefiting you?** - Streamlined full-cycle participant recruitment, which has saved us time and money jumping between different tools - Participant CRM: automating all of the tracking, from last contact date to study history, which we use to do manually - Sending and tracking incentives, which we also did manually - More transparency with stakeholders who are now able to see participant statuses and information leading up to a research session ### 7. Rally is a game changer **Rating:** 5.0/5.0 stars **Reviewed by:** James M. B. | UX Researcher, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Rally UXR?** As a UX researcher, finding the right tools to streamline and optimize my workflow is crucial. Rally consistently saved me 10-15 hours in recruiting efforts on every project. Rally is designed with research in mind and is super easy to use. I never really felt like a customer of Rally, but more like I was on the Rally team. They are all wonderful people who listen to your needs and quickly implement solutions. I recommend Rally to anyone who wants to make their life easier. **What do you dislike about Rally UXR?** I guess I don't like that I don't have a lifetime membership. **What problems is Rally UXR solving and how is that benefiting you?** They are streamlining recruitment, participant managenent, and incentivizing. I mainly used it for recruitment and still received exponential value back. ### 8. Your Ultimate UXR Sidekick! **Rating:** 5.0/5.0 stars **Reviewed by:** Emily A. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Rally UXR?** I've been using Rally as my go-to UXR tool, and it has significantly enhanced my research workflow. The platform excels in its ability to streamline communication with users and organize research data effectively. One of the standout features of Rally is its intuitive interface, which makes it easy to create and manage research projects. Additionally, Rally's collaboration features have been invaluable in facilitating teamwork, allowing my colleagues and me to work together seamlessly on research projects. The platform's scalability allows it to accommodate projects or research teams of any size or complexity. We were able to set up quickly, which is typically challenging, but with Rally, it was surprisingly easy. AND Rally's customer support team is phenominal - they are responsive and knowledgeable, ensuring that any issues or questions are addressed promptly!! Overall, Rally has become an indispensable tool in my research arsenal, and I highly recommend it to any researcher looking to streamline their workflow and elevate their research efforts. **What do you dislike about Rally UXR?** I don't have any significant dislikes about Rally. Like with any technology, there can be occasional bugs, but the team is incredibly responsive. Whenever I encounter an issue or blocker, they are quick to address it, often fixing the problem before I even have a chance to report it. They actively seek user feedback and continuously improve all aspects of the product based on that input. **What problems is Rally UXR solving and how is that benefiting you?** Streamlines my process - before rally I too often, I found myself creating redundant documents and spreadsheets to keep stakeholders updated and fellow researchers informed. Additionally, the data based of users its easy to search and sort for the right participants based on various properties when building new projects. Lastly, the outreach component is a breeze with Rally - emailing users, sending calendar invites, rescheduling, and adding events to other stakeholders' calendars used to be a nightmare, but with Rally, I know it will be a simple part of my work. ### 9. Rally enables efficiency and organization in research process **Rating:** 5.0/5.0 stars **Reviewed by:** Talia M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Rally UXR?** 1. The ability to manage large sets of users: knowing when they were last contacted, how frequently, etc. 2. The ability to mass message large groups of users and streamline the logistics surrounding research processes 3. The ability to easily give out incentives to participants 4. Working with the Rally team has been incredibly easy - they are always there to answer questions and be receptive to recommendations. 5. Rally UXR has fit seamlessly into our workflows and tools we use **What do you dislike about Rally UXR?** There isn't anything I dislike about Rally. I look forward to them continuing to build out opportunities for us to organize our research projects into larger research initatives (parent/child format), as well as the ability for mass emails to feel more personalized by keeping them all on a consistent thread for the same participant. **What problems is Rally UXR solving and how is that benefiting you?** The problem Rally UXR is solving is how time consuming and challenging it can be to manage the operations and logistics surrounding research projects. It is difficult to organize all your participants, communicate with them at scale but also in a personalized manner, know which participants reqiure follow-ups/which don't, etc. Rally addresses all these problems by creating one space where you can manage all of this with incredible ease. ### 10. My #1 tool as a researcher **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon M. | UX Researcher, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Rally UXR?** The time it saves me on recruitment and incentive management. These tasks, which used to consume a significant portion of my workload, are now much more streamlined **What do you dislike about Rally UXR?** Honestly, there is nothing to dislike about Rally - it's been great **What problems is Rally UXR solving and how is that benefiting you?** As the sole researcher at my organization, juggling multiple responsibilities can be daunting, but Rally has transformed the way I approach my work. Time-saving: I can effortlessly manage participant recruitment, schedule sessions, and even send out incentives—all with just a few clicks. This efficiency has freed up valuable time that I can now dedicate to what truly matters: conducting research. Helps with UXR Impact: The recent introduction of observation rooms is a game-changer for me. Being able to conduct remote research sessions and invite colleagues to observe enhances the quality and impact of my research. Protects the user experience: Rally makes it very easy to make sure I am not over-contacting the same people again and again. ### 11. Rally has made recruitment so much simpler and more organized **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Rally UXR?** Rally UXR has allowed our team to create a recruitment process that is much more streamlined and organized. It also makes it easier to collaborate with cross-functional partners on recruitment. Some of my favorite features are the ability to create email templates and send them out in bulk, add screeners, track prior communication with participantes, and distribute incentives. While we could do all these things before, we were using different tools for each and having them centralized into one place that is super easy to use has made a big difference. **What do you dislike about Rally UXR?** There aren't any downsides to using Rally. **What problems is Rally UXR solving and how is that benefiting you?** Rally is helping us create a streamlined and systematic process for recruitment that everyone on our team uses. ### 12. Say Goodbye to Recruitment Headaches with Rally! **Rating:** 5.0/5.0 stars **Reviewed by:** Wes H. | Photographer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Rally UXR?** Thanks to Rally, scaling and growing our research recruitment has been a breeze. Managing panels across various products within our organization has never been easier. The Rally team is exceptional, always ready to lend a hand and genuinely listen to our feedback **What do you dislike about Rally UXR?** As a new and expanding company, we've identified several features and enhancements we'd love to see in Rally. However, the Rally team has impressed us with their responsiveness to feedback, incorporating it into their process. Their commitment to improvement shines through in their platform. **What problems is Rally UXR solving and how is that benefiting you?** Simplyifing the automation of manual recruitment tasks and incentive distribution. It's saved us a significant amount of time and effort, making our processes much more efficient. ### 13. Rally gives us breathing room while tackling some of our biggest problems with trying to scale ReOps **Rating:** 4.5/5.0 stars **Reviewed by:** Cait F. | Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2024 **What do you like best about Rally UXR?** Rally allows us to consolidate our outreach to one tool. This makes it easier when looking at information for reports, ensuring we aren't over-contacting people, and also allowing us to more easily remain within our incentive bracket per participant. Rally doesn't try to erase other tools either though, it still let's us use tools like Qualtrics in a way that is useful for us through meaningful integrations. **What do you dislike about Rally UXR?** We like most things! The only thing for us really is perhaps being able to see overall dashboards not just per project, but it's not really a big deal for us right now. A little more customization being available for user roles would also be helpful - but again, not a big hold up for us right now. **What problems is Rally UXR solving and how is that benefiting you?** Having all our participants in one place. This cuts down on the number of places we need to do outreach from, ensures we are compliant in our outreach, provides additional transparency, and cuts down on the time it takes to get a study up and running. We don't need to duplicate work across multiple different tools while also keeping in mind their individual nuances. We can instead just do everything in Rally and the study is good to go from the start. Rally's integration approach is also super beneficial to us and has helped solve a big problem we had with participant data going stale. The ability to map to specific buckets as folks complete new screeners/surveys is so helpful! The fact that it's not limited to Rally's own survey platform, but also Qualtrics and others, makes it even easier for us to use. Lastly - being able to see all of our open requests in one place is also useful for us when trying to segment out users for specific studies across different quarters. We can more easily monitor trends and work to consolidate different efforts with our research team. It also lends some natural visiblity to all the work ReOps is doing in our org. ### 14. Rally UXR and snowflake integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Rally UXR?** Rally UXR and snowflake integration is very easy and seamless. **What do you dislike about Rally UXR?** sometimes Rally UXR automatically gets disconnect from snowflake. **What problems is Rally UXR solving and how is that benefiting you?** not applicable ### 15. Rally gives research teams recruiting super powers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Rally UXR?** They've nailed knowing what you need to do in a recruiting process - whether it's for remote sessions, in-person sessions, or even unmoderated usertests. They save so much time through the automation, templatizing, etc. Furthermore, since we have a slack channel where we can engage directly with their customer support specialists, they respond to our questions, issues, and improvement ideas so quickly. I can't imagine life before Rally at this point, honestly. **What do you dislike about Rally UXR?** There are still some types of functionality that I need that Rally doesn't offer yet (though I know some are on their roadmap!). This includes setting quotas for certain kinds of groups within a study (eg., I want to seat 5 of X and 5 of Y directly from a screener question). For this kind of thing, I find myself still sometimes needing to export lists to a separate sheet and tracking different study quotas myself. But if my experience to date using Rally tells me anything, it's that they're actively listening to our input and constantly shipping new features that address our needs. **What problems is Rally UXR solving and how is that benefiting you?** Rally UXR has helped streamline our research recruitment and compensation processes. It's now the way we manage recruitment and compensation for all kinds of studies – remote interviews, surveys, in-person studies, unmoderated tests, etc. It saves us so much time and it lets our research ops managers focus their time on upleveling other aspects of our research processes. ### 16. Everything we need in one place, plus incredible support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Rally UXR?** I love the Observer Room capability - makes it so easy to involve other people in the research process to view ongoing interviews. The interface of Rally is intuitive and you can tell that the team has really thought through the overall structure and layout of the tool. I know Rally is new, but the UI feels like it's decades ahead of other platforms out there. Rally's support is a dream and I love that the team is only a Slack message away when we have issues or want to brainstorm about best practices. Plus the support articles are easy to find, accessible and actually helpful. **What do you dislike about Rally UXR?** Nothing. Everything we need is on the roadmap and the team takes the time to understand what we need and makes sure our feedback is heard and incorporated. **What problems is Rally UXR solving and how is that benefiting you?** - Rally's recruitment and study building process has saved us money and time and protects our users from being contacted too often. - Sending incentives is 100x easier, faster, and more reliable than our previous way of doing it manually. - It centralizes our research and recruitment process in one place, making it easier and faster to run research and provide transparency to other stakeholders about what we're working on. ### 17. A ReOps Gem **Rating:** 4.5/5.0 stars **Reviewed by:** Tania K. | UX Research Operations Specialist I, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Rally UXR?** The value of Rally was immediately evident to our team. It enabled us to automate the most time-consuming elements of participant recruitment and organization and contributes greatly to our efforts to create positive, sustainable participant experiences. The Rally team is attentive, supportive and innovative to boot. **What do you dislike about Rally UXR?** There is room for improvement where the customization of email templates, scheduling, and the collection of participant information are concerned. **What problems is Rally UXR solving and how is that benefiting you?** - Time management - Data management ### 18. Excellent service and constantly updating! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffrey V. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Rally UXR?** The support is absolutely next level. They're constantly listening to our feedback, we have regularly scheduled calls with them, and they are always shipping enhancements that are actually useful. They also integrate with most of our tools seamlessly (Outlook, teams, etc). **What do you dislike about Rally UXR?** Not much - as our UXR practice grows, we've greatly increased our study count and it would be nice to be able to organize the info better (which I think they're actually work on!). **What problems is Rally UXR solving and how is that benefiting you?** Rally is our research CRM - we use it to manage all of our participants. ### 19. The holy grail for ResearchOps! **Rating:** 5.0/5.0 stars **Reviewed by:** Nihal S. | UX Reseacher, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Rally UXR?** The actual Rally UXR tool itself is extremely easy to use. The current suite of features (which has impressively evolved in the last year) is tailored to UX Research needs and pain points. But perhaps the best of all is the super speedy support from the Rally team! **What do you dislike about Rally UXR?** Honestly...nothing! From the first time I learned about Rally, I was confident it would be the holy grail to optimizing Research Ops. I'm glad Rally has proved me right! **What problems is Rally UXR solving and how is that benefiting you?** Recruiting users and ultimately reducing the recruit to interview time with users ### 20. Incredible tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Rally UXR?** Rally UXR makes it really easy to set up research studies, build screener surveys, find the best folks to chat with, and reward them for their time. It's all-in-one which is so huge. **What do you dislike about Rally UXR?** Nothing! The team has been incredible about fixing bugs and making sure the process is as seamless as possible. **What problems is Rally UXR solving and how is that benefiting you?** Rally UXR helps me solve the problem of coordinating customer research. It makes the whole process way faster, easier, and better because I can find exactly who is best to speak with and let them schedule when is best for them. ### 21. A Comprehensive Research Platform for the Modern Team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Rally UXR?** Rally UXR is a great tool for user research. It is easy to use and allow to create research, recruit participants, and analyze results in no time. Also it has semaless integration with Gmail and Calendar. **What do you dislike about Rally UXR?** I like the fact that I can create a research in minutes. Really easy to start using the tool. **What problems is Rally UXR solving and how is that benefiting you?** As a product manager I use it to conduct user research and schedule calls. With the tool it is really a fast and easy process both for me and the team ### 22. Solves big ops pain points, plus great support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Rally UXR?** The reason we started using Rally was to help with incentives, but we discovered so much more! Great way to reduce time spent recruiting and setting up interviews. On its way to being a great way to manage a panel as weel. **What do you dislike about Rally UXR?** Can be buggy - still have some issues with interview scheduling from time to time. However, they are super responsive to issues and quick to fix. **What problems is Rally UXR solving and how is that benefiting you?** Rally helps us streamline recruiting for surveys, unmoderated tests and interviews. ### 23. Empowers Small Teams! **Rating:** 5.0/5.0 stars **Reviewed by:** Callie C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2024 **What do you like best about Rally UXR?** Permite gestionar múltiples tareas en una sola plataforma y eso nos ahorra mucho tiempo. Y siempre están trabajando para aportar más valor escuchando nuestras necesidades. **What do you dislike about Rally UXR?** It is not possible to include more than one type of research method in a single study, such as both interviews and surveys. **What problems is Rally UXR solving and how is that benefiting you?** Participant (users) database - helping us build the records, organizing, tracking, etc. Recruitment for individual studies - allowing researchers to easily invite and set up interviews that fit their schedules and include important co-workers or stakeholders. Incentives!!!!! - that is a huge time saver and money saver to better track and enable all researchers to send incentives. ### 24. Awesome tool for any UX Researcher **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah A. | Senior UX Researcher, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Rally UXR?** Rally makes it so easy to manage our panels of research participants- especially in my case, where I'm recruiting internally. It has served as our centralized 'hub' where we manage all of our participant outreach, communications, engagement, and properties. I especially appreciate its robust integrations, syncing all of my calendar, video conferencing, and unmoderated testing platforms! **What do you dislike about Rally UXR?** N/A- the team is so incredibly responsive if any issues arise **What problems is Rally UXR solving and how is that benefiting you?** Research participant CRM ### 25. Using Rally accelerated our UXR process dramatically **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Rally UXR?** Easy to use tools for email outreach templates, filtering send lists, tracking participants through the study, and having all of our internal stakeholders easily able to follow along with the research process. **What do you dislike about Rally UXR?** Genuinely have not encountered any major issues with the tool. There are bugs every now and then but the Rally team is quick to resolve. **What problems is Rally UXR solving and how is that benefiting you?** Running fast, efficient, and effective user research without major internal coordination costs. ### 26. Excellent management tool for customer research **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Rally UXR?** In the ~year we have been using Rally at my org, they've constantly been iterating and building out features to make the tool even more impactful. Their communications have been excellent and they are always available to answer questions. It's been an excellent tool for streamlining our customer research operations. **What do you dislike about Rally UXR?** I really don't have anything negative to say - if anything, I wish the screener feature was a bit more robust with logic. **What problems is Rally UXR solving and how is that benefiting you?** Rally is helping us manage our customers and studies across multiple researchers, ensuring we don't reach out to any customers too many times. ### 27. Super helpful research ops system **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Rally UXR?** Rally has been our go to tool for participant scheduling and incentive payments. It's very easy to use and the support staff has been nothing short of fantastic. **What do you dislike about Rally UXR?** The only downside is that they don't (yet) have support for focus groups. **What problems is Rally UXR solving and how is that benefiting you?** Rally is our go to resource for participant scheduling and incentive payments. - [View Rally UXR pricing details and edition comparison](https://www.g2.com/products/rally-uxr/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+09%3A27%3A03+-0500&secure%5Bsession_id%5D=898b0fe8-160f-4de2-abc4-1cf540d002c4&secure%5Btoken%5D=a6539666ff1df631b2d14d9ce6cf3ed0565a311cf057f4602460060759440a6b&format=llm_user) ## Rally UXR Integrations - [Ballpark - User Research and Surveys](https://www.g2.com/products/ballparkhq/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [Google](https://www.g2.com/products/google-google/reviews) - [Google BigQuery Data Transfer Service](https://www.g2.com/products/google-bigquery-data-transfer-service/reviews) - [HeyMarvin](https://www.g2.com/products/heymarvin/reviews) - [Listen Labs](https://www.g2.com/products/listen-labs/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Outset.ai](https://www.g2.com/products/outset-ai/reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - [Respondent](https://www.g2.com/products/respondent/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Snowflake](https://www.g2.com/products/snowflake/reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - [Tremendous](https://www.g2.com/products/tremendous/reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) - [User Interviews](https://www.g2.com/products/user-interviews/reviews) - [UserTesting](https://www.g2.com/products/usertesting/reviews) - [Voicepanel](https://www.g2.com/products/voicepanel/reviews) ## Rally UXR Features **User Response Methods** - Survey - Video Snippets - Video Interview - Photo Submission - Text/Notes **Participant Selection** - In-App - In-Store - On-Site - Recruitment Pool **Customization** - Stakeholder Management - Multilanguage Support - Multiple Branding Support **Insights** - Analytics - Collaboration - Sorting **Generative AI** - AI Text Summarization **Agentic AI - Experience Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance ## Top Rally UXR Alternatives - [User Interviews](https://www.g2.com/products/user-interviews/reviews) - 4.6/5.0 (681 reviews) - [UserTesting](https://www.g2.com/products/usertesting/reviews) - 4.4/5.0 (734 reviews) - [Respondent](https://www.g2.com/products/respondent/reviews) - 4.6/5.0 (382 reviews)