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Raken Reviews & Product Details - Page 5

Raken Overview

What is Raken?

Raken is an all-in-one field management app built for the construction industry. Use our streamlined web and mobile tools to quickly collect accurate data from the field and share it with the office in real time. Featuring digital daily reports, time and production tracking, safety and quality management, document management, and more, you’ll have everything you need to keep projects on track in one convenient location. We replace disorganized documentation with real-time visibility and actionable insights. All the data you capture with Raken is automatically organized into professional reports and dashboards securely stored on the cloud in an easily accessible format. You’ll have more accurate records to better protect your business from litigation and reduce risks. Thousands of construction companies use Raken to seamlessly connect the field and office. Try it today and empower your crews to work more efficiently and effectively. * FEATURES (Includes offline mode and automatic sync) + Daily progress reports + Production tracking + Time tracking + Safety and quality management + Document management + Photo capture + Integrations + Remote collaboration

Raken Details
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Raken Community
Languages Supported
English, Portuguese, Spanish
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Product Description

Raken is a cloud-based, mobile, daily reporting platform for Contractors. We enable superintendents, foremen and project managers to create more effective daily reports in less time.

How do you position yourself against your competitors?

Raken is built for construction. We prioritize ease-of-use so you can meet your reporting and tracking obligations faster and go home earlier at the end of a busy workday. Quickly capture detailed data from the field as you walk the jobsite, and share it instantly with the office for real-time visibility without the hassle of pen and paper documentation or overcomplicated workflows.

We also offer award-winning support and onboarding. When you choose Raken, you get personalized training to make the most of your investment. And, when you need dedicated support, we’re there. Our customer success team’s median response time is under one minute and thirty seconds. That’s hours faster than the industry average.


Seller Details
Company Website
Year Founded
2012
HQ Location
Carlsbad, California
Twitter
@RakenApp
1,705 Twitter followers
LinkedIn® Page
www.linkedin.com
129 employees on LinkedIn®
Description

Raken is a cloud-based, mobile, daily reporting and field management platform for contractors. We enable superintendents, foreman and project managers to streamline field workflows by creating accurate daily reports, time cards, and more in less time. We work with commercial, residential, and specialty contractors of all shapes and sizes. Raken's digital toolbox allows you to manage/document accidents & delays, subcontractor information, site safety & quality control observations, project photos, weather, task lists, equipment rental, jobsite visitors, time cards, and more!


Kristin  S.
KS
Overview Provided by:

Recent Raken Reviews

Michelle B.
MB
Michelle B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Efficient"
Easy to use app that allows for efficent project management. I like the inclusion of the weather reports the best.
Adam M.
AM
Adam M.Small-Business (50 or fewer emp.)
5.0 out of 5
"This app has made my job a lot easier to track all of my projects at my finger tips."
That I can track all of my Projects from anywhere
Verified User
A
Verified UserMid-Market (51-1000 emp.)
3.0 out of 5
"Easy to use but missing some features"
It's easy to use, easy to train other users on, and puts out a consistently formatted daily report. I like some of the reports it can produce for l...
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Raken Media

Raken Demo - daily-progress-reporting
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Raken Demo - time-tracking
Speed up payroll
Raken Demo - production-tracking
Gain automated insights
Raken Demo - safety-and-quality
Empower your crews
Raken Demo - document-management
Connect the field and the office
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Video Reviews

92 Raken Reviews

4.6 out of 5
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92 Raken Reviews
4.6 out of 5
92 Raken Reviews
4.6 out of 5

Raken Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RakenQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
MI
Commercial Foreman
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Raken?

Sends me reminders to complete my daily reports and is incredibly simple to learn and understand. Review collected by and hosted on G2.com.

What do you dislike about Raken?

There is nothing about this app that I dislike Review collected by and hosted on G2.com.

What problems is Raken solving and how is that benefiting you?

It really covers all my tracks at work. It has saved me from false accusations from general contractors more than once. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Raken?

I can use this interface for so many purposes within the company.

We can generate billing, payroll, and provide clients with live updates on every project. Review collected by and hosted on G2.com.

What do you dislike about Raken?

So far the only thing I would like to see a change in is the way the dashboard generates the entries. Instead of populating them from the date entered, it would be better to see them in order by the date the event happened. Review collected by and hosted on G2.com.

What problems is Raken solving and how is that benefiting you?

We are solving having a better organization of material purchases between employees since they can upload pictures. We are also solving being able to enter a timesheet for the employees to be able to process payroll and billing. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Raken?

I like the organization of Raken. It is easy to add contractors, notes, photos, and safety reports, and the app does the work of making a daily report for you. Review collected by and hosted on G2.com.

What do you dislike about Raken?

I think the subcontractor data could be more detailed. For example, it is difficult to convey if people came in and out of the job site throughout the day. Review collected by and hosted on G2.com.

What problems is Raken solving and how is that benefiting you?

It makes daily reporting easy, which is critical in construction to protect your company and reputation. It provides easy and organized data from each day. Review collected by and hosted on G2.com.

Jesse R.
JR
construction superintendent
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Raken?

I like that all of the information that Review collected by and hosted on G2.com.

What do you dislike about Raken?

I am required to fill out on a daily basis is in one easy to use app. Review collected by and hosted on G2.com.

What problems is Raken solving and how is that benefiting you?

It is easy to manage time cards and manpower as well as keep track of the tasks that everyone is performing. Review collected by and hosted on G2.com.

Jenny M.
JM
Office Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raken?

Format is clean and easily modifiable. Auto distribution is helpful. Attachments are so easy and scalable in the Field - so helpful! Review collected by and hosted on G2.com.

What do you dislike about Raken?

None that I can think of! It's really only an operational benefit. Review collected by and hosted on G2.com.

What problems is Raken solving and how is that benefiting you?

Daily Field reporting and helping to close our "tech savvy" gap with our field employees. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Raken?

- Easily keep track of daily job site progress, labour hours, safety documents and much more. Review collected by and hosted on G2.com.

What do you dislike about Raken?

- I can't think of anything that it doesn't already contain that would be useful Review collected by and hosted on G2.com.

What problems is Raken solving and how is that benefiting you?

- Organized notes that are very detailed, with pictures, that are easily tracked within the app. Comes in handy virtually all the time. Review collected by and hosted on G2.com.

Michael W.
MW
Member
Validated Reviewer
Review source: Organic
What do you like best about Raken?

Ease of use on the app

Customization options for setting up the app specifically for our needs. Review collected by and hosted on G2.com.

What do you dislike about Raken?

Cost structure especially for infrequent use on a project, ie user fee and not always in a project Review collected by and hosted on G2.com.

What problems is Raken solving and how is that benefiting you?

Efficient capture of field reports that make it easy to record and file Review collected by and hosted on G2.com.

Adrienne D.
AD
Independent Business Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Raken?

Accessibility is great, and it's good for keeping track of everything that everyone in the field is doing (we're at 6 people currently, in 5 states). The app is really straightforward, along with the desktop site. Review collected by and hosted on G2.com.

What do you dislike about Raken?

Super minor - I really wish I could view all of the job pics at once. Having to scroll through 50 of them one at a time is a bit annoying. Review collected by and hosted on G2.com.

Recommendations to others considering Raken:

Another note - customer service is great! I've contacted them multiple with questions through chat and they were super helpful, even calling me on the phone to ensure they understood my issues to better help solve them. Review collected by and hosted on G2.com.

What problems is Raken solving and how is that benefiting you?

Jobsite communication! It also removes paperwork for us - if we take a picture of the receipt and upload to Raken, we don't need to hang on to the receipt. We also use it for our toolbox talks, site surveys, subcontractor time, etc. Review collected by and hosted on G2.com.

SW
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raken?

Raken is simple, concise, and affordable. Anyone can use it, regardless of the size of your operations. Many GCs now use it so it is easy for us, as ironworkers, to submit our reports and communication among the trades on any given project. Review collected by and hosted on G2.com.

What do you dislike about Raken?

Raken has been a big help managing our field operations. Daily photos of job progress, daily reporting of employee hours, capturing expenses, and a professional presentations have improved our operations. The employees like it. Imputing tasks and managing their completion is an area we are starting to develop. Review collected by and hosted on G2.com.

What problems is Raken solving and how is that benefiting you?

Raken helped us solve time card reporting for remote field crew. Added benefit is communication between foreman. If one foreman begins a job and another foreman has to take over, they can just review the job via Raken reports and get up to speed. It is also helpful for our foreman to see what jobs are coming, as they get entered into Raken when the contract is signed. Review collected by and hosted on G2.com.

Chris H.
CH
Project Management - LEED-GA / Business Development
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Raken?

The ease of use is load relieving. When I started using this Raken it freed up about 45 minutes a day relieving a load of report trauma... Review collected by and hosted on G2.com.

What do you dislike about Raken?

The fact that I can't roll over the entire report, on some of my projects it takes multiple days to finish a task, and if I could roll over the entire report I could just change some verbiage and photo's and vwalla, done... Review collected by and hosted on G2.com.

Recommendations to others considering Raken:

In my opinion, Raken has the best ease of use in the marketplace. Review collected by and hosted on G2.com.

What problems is Raken solving and how is that benefiting you?

Just frees up some more time to focus on other aspects of my projects. Review collected by and hosted on G2.com.